⚡ Краткий вывод:
- Цены: Медь CRM starts at $9/seat/month. Close CRM starts at $35/seat/month.
- Лучше всего подходит для: Copper for Google Workspace teams living in the Gmail входящие. Close for outbound sales teams that live on phone calls.
- Ключевое отличие: Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- Наш выбор: Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your бизнес.
Обзор
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
Мы изучили документацию, страницы с ценами и отзывы пользователей обоих инструментов.
Наши авторы также провели некоторое время непосредственно с каждым из них.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
By the end you will know which tool fits your sales process.
Что такое Copper CRM?
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
Компания Copper заявляет о наличии более 30 000 клиентов в сфере CRM по всему миру, включая саму компанию Google.
Here is a closer walkthrough of how the platform works day to day.
🏆 Winner: Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
Ценообразование CRM на медь
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Стартер | 9 долларов за место в месяц | Organizing contacts only |
| Базовый | 23 доллара за место в месяц | Малый бизнес teams up to 2,500 contacts |
| Профессиональный | 59 долларов за место в месяц | Рабочий процесс автоматизация and 15,000 contacts |
| Бизнес | 99 долларов за место в месяц | Email sequence sending and website tracking |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. Copper offers a 14-day free trial for new users.
Гарантия возврата денег: Copper does not advertise a refund window. Use the trial to test first.
📌 Примечание: The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ Предупреждение: The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
Основные преимущества Copper CRM
Here is what makes Copper worth a look:
- Интеграция с Google Workspace: Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- Несколько конвейеров: Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- Friendly API: Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
Что заметила наша команда
Наш писатель signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
Плюсы и минусы Copper CRM
✅ Плюсы
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- Удобный API для пользовательских интеграций
❌ Минусы
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
Что такое Close CRM?
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, текст, and email prospects from one screen. Built for outbound teams chasing more deals per week.
Цены на CRM-систему Close
Close offers three plans. Each one is priced per seat.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Основные сведения | 35 долларов за место в месяц | Startup features for a first sales hire |
| Рост | 99 долларов за место в месяц | Professional features like the power dialer |
| Шкала | 139 долларов за место в месяц | Call coaching and custom objects |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. Close offers a 14-day free trial with no card required up front.
Гарантия возврата денег: None published. The trial is the safest way to test it.
📌 Примечание: Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ Предупреждение: Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
Основные преимущества Close CRM
Here is where Close earns its keep:
- Встроенная функция вызова: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- Интеллектуальные представления: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for информационно-просветительская работа: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- Коучинг по телефону: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- Быстрая настройка: A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- Поддержка и безопасность: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
Что заметила наша команда
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
Преимущества и недостатки Close CRM
✅ Плюсы
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ Минусы
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
Сравнение характеристик
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| Особенность | Медный CRM | Закрыть CRM |
|---|---|---|
| Начальная цена | 9 долларов за место в месяц | 35 долларов за место в месяц |
| Бесплатный план | ❌ | ❌ |
| Интеграция с Google Workspace | ✅ | ❌ |
| Встроенная функция вызова | ❌ | ✅ |
| Power Dialer | ❌ | ✅ |
| Множество трубопроводов | ✅ | ✅ |
| Автоматизация рабочих процессов | ✅ | ✅ |
| Управление проектом | ✅ | ❌ |
| Пользовательские объекты | ❌ | ✅ |
| Лучше всего подходит для | Google Workspace для малого бизнеса | Команды исходящих продаж |
1. Управление контактами
Медь CRM: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
Закрыть CRM: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ Предупреждение: Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. Интеграция с Google Workspace
Медь CRM: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
Закрыть CRM: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. Sales Pipelines
Медь CRM: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
Закрыть CRM: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
Медь CRM: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
Закрыть CRM: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 Полезный совет: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. Автоматизация рабочих процессов
Медь CRM: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
Закрыть CRM: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
Медь CRM: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
Закрыть CRM: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. Отчетность и аналитика
Медь CRM: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
Закрыть CRM: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
Медь CRM: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
Закрыть CRM: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
Медь CRM: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
Закрыть CRM: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. Ценообразование и стоимость
Here are both price lists side by side.
| Уровень | Медный CRM | Закрыть CRM |
|---|---|---|
| Вход | Starter — $9/seat/month | Базовый пакет — 35 долларов за место в месяц |
| Середина | Basic — $23/seat/month | Рост — 99 долларов за место в месяц |
| Верхняя | Professional — $59/seat/month | Scale — 139 долларов за место в месяц |
| Вершина | Business — $99/seat/month | — |
| Бесплатная пробная версия | 14 дней | 14 дней |
Медь CRM: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
Закрыть CRM: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Медный CRM | $26 cheaper per seat at entry |
| Heavy outbound calling | Закрыть CRM | Dialer included, no phone bill |
| Google Workspace shop | Медный CRM | Native Gmail and Calendar sync |
| Deep custom reporting | Медный CRM | Close reporting is thin |
| Microsoft 365 shop | Закрыть CRM | Copper cannot run natively |
| Client project tracking | Медный CRM | Pipelines double as project boards |
💰 Ваш бюджет
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 Ваш технологический стек
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
📞 Ваш процесс продаж
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 Ваш уровень опыта
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
🆓 Бесплатные пробные версии и демо-версии
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 Варианты поддержки
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
Руководство по переключению
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ Что вы получите:
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ Что вы потеряете:
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋 Как переключиться:
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ Что вы получите:
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ Что вы потеряете:
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋 Как переключиться:
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
Что не было рассмотрено в нашем обзоре
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Медный CRM |
| 📇 Управление контактами | Закрыть CRM |
| 🔗 Интеграции | Медный CRM |
| 📞 Calling & Outreach | Закрыть CRM |
| ⚙️ Автоматизация рабочих процессов | Галстук |
| 📊 Составление отчетов | Медный CRM |
| 📁 Управление проектами | Медный CRM |
| 🏆 Общий победитель | Медный CRM |
🏆 ПОБЕДИТЕЛЬ: COPPER CRM
Copper CRM wins 4 of 7 categories.
Лучше всего подходит для: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
Сравнение большего количества функций Copper CRM
Here is how Copper measures up against other CRM tools buyers shortlist:
Медь побеждает по следующим показателям: Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
HubSpot побеждает по следующим показателям: A genuine free tier, far stronger marketing tools, Microsoft 365 support
Медь побеждает по следующим показателям: Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
В понедельник CRM-системы добились успеха в следующих областях: Board customisation, cross-department project management, dashboard variety
Медная CRM против капсульной CRM
Медь побеждает по следующим показателям: Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
Capsule CRM выигрывает по следующим параметрам: Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
Медь побеждает по следующим показателям: Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
Компания Insightly добивается успеха в следующих областях: Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
Больше информации о Close CRM по сравнению с другими сервисами.
And here is where Close lands against its own rivals:
Победы с минимальным преимуществом: Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
HubSpot побеждает по следующим показателям: Reporting breadth, marketing and service modules, a free entry tier
Close CRM против Freshsales CRM
Победы с минимальным преимуществом: Predictive dialling at scale, unified call and email timeline, one-click migration
Freshsales побеждает по следующим показателям: Much lower starting price, built-in chat channels, broader integration catalogue
Закрыть CRM против Кеап
Победы с минимальным преимуществом: Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
Кип побеждает по следующим пунктам: Marketing automation depth, invoicing and payments, landing page building
Закрыть CRM против Salesforce
Победы с минимальным преимуществом: Setup measured in days not months, no admin headcount required, predictable per-seat cost
Salesforce побеждает по следующим параметрам: Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
Часто задаваемые вопросы
Для чего используется Copper CRM?
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
Как раньше называлась система Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
Совместима ли Copper CRM с Outlook?
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
Чем Close отличается от других CRM-систем?
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
Сколько составляет стоимость закрытия счета в месяц?
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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