⚡ Quick Verdict:
- Preisgestaltung: Kupfer CRM starts at $9/seat/month. Close CRM starts at $35/seat/month.
- Ideal für: Copper for Google Workspace teams living in the Gmail Posteingang. Close for outbound sales teams that live on phone calls.
- Hauptunterschied: Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- Our pick: Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your Geschäft.
Überblick
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
We reviewed documentation, pricing pages, and user reviews for both tools.
Our writers also spent hands-on time with each one.
Those notes appear in the “What Our Team Noticed” sections below.
By the end you will know which tool fits your sales process.
Was ist Copper CRM?
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
Copper gibt an, weltweit über 30.000 CRM-Kunden zu haben, darunter auch Google selbst.
Here is a closer walkthrough of how the platform works day to day.
🏆 Winner: Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
Kupfer-CRM-Preisgestaltung
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| Planen | Preis | Am besten geeignet für |
|---|---|---|
| Anlasser | 9 $/Sitzplatz/Monat | Organizing contacts only |
| Basic | 23 $/Sitzplatz/Monat | Kleinunternehmen teams up to 2,500 contacts |
| Professional | 59 $/Sitzplatz/Monat | Workflow Automatisierung and 15,000 contacts |
| Geschäft | 99 $/Sitzplatz/Monat | Email sequence sending and website tracking |
Pricing verified August 2026.
Kostenlose Testversion: Yes. Copper offers a 14-day free trial for new users.
Geld-zurück-Garantie: Copper does not advertise a refund window. Use the trial to test first.
📌 Notiz: The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ Warnung: The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
Wichtigste Vorteile von Kupfer-CRM
Here is what makes Copper worth a look:
- Google Workspace-Integration: Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- Multiple pipelines: Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- Friendly API: Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
What Our Team Noticed
Unser Schriftsteller signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
Kupfer-CRM: Vor- und Nachteile
✅ Vorteile
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- Benutzerfreundliche API für individuelle Integrationen
❌ Nachteile
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
Was ist Close CRM?
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, Text, and email prospects from one screen. Built for outbound teams chasing more deals per week.
Preisgestaltung für CRM-Systeme
Close offers three plans. Each one is priced per seat.
| Planen | Preis | Am besten geeignet für |
|---|---|---|
| Grundlagen | 35 $/Sitzplatz/Monat | Startup features for a first sales hire |
| Wachstum | 99 $/Sitzplatz/Monat | Professional features like the power dialer |
| Skala | 139 $/Sitzplatz/Monat | Call coaching and custom objects |
Pricing verified August 2026.
Kostenlose Testversion: Yes. Close offers a 14-day free trial with no card required up front.
Geld-zurück-Garantie: None published. The trial is the safest way to test it.
📌 Notiz: Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ Warnung: Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
Wichtigste Vorteile von Close CRM
Here is where Close earns its keep:
- Built in calling: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- Intelligente Ansichten: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for Öffentlichkeitsarbeit: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- Telefoncoaching: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- Schnelle Einrichtung: A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- Unterstützung und Sicherheit: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
What Our Team Noticed
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
Vor- und Nachteile von Close CRM
✅ Vorteile
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ Nachteile
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
Funktionsvergleich
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| Besonderheit | Copper CRM | CRM schließen |
|---|---|---|
| Startpreis | 9 $/Sitzplatz/Monat | 35 $/Sitzplatz/Monat |
| Kostenloser Plan | ❌ | ❌ |
| Google Workspace Integration | ✅ | ❌ |
| Built In Calling | ❌ | ✅ |
| Power Dialer | ❌ | ✅ |
| Multiple Pipelines | ✅ | ✅ |
| Workflow-Automatisierung | ✅ | ✅ |
| Projektmanagement | ✅ | ❌ |
| Custom Objects | ❌ | ✅ |
| Am besten geeignet für | Google Workspace small businesses | Outbound-Vertriebsteams |
1. Kontaktmanagement
Kupfer-CRM: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
CRM schließen: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ Warnung: Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. Google Workspace-Integration
Kupfer-CRM: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
CRM schließen: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. Sales Pipelines
Kupfer-CRM: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
CRM schließen: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
Kupfer-CRM: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
CRM schließen: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 Profi-Tipp: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. Workflow-Automatisierung
Kupfer-CRM: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
CRM schließen: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
Kupfer-CRM: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
CRM schließen: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. Berichterstattung und Analyse
Kupfer-CRM: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
CRM schließen: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
Kupfer-CRM: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
CRM schließen: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
Kupfer-CRM: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
CRM schließen: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. Preisgestaltung & Kosten
Here are both price lists side by side.
| Stufe | Copper CRM | CRM schließen |
|---|---|---|
| Eintrag | Starter — $9/seat/month | Essentials — $35/seat/month |
| Mitte | Basic — $23/seat/month | Growth — $99/seat/month |
| Upper | Professional — $59/seat/month | Scale — $139/seat/month |
| Spitze | Business — $99/seat/month | — |
| Kostenlose Testversion | 25–30 $/Nutzer/Monat | 25–30 $/Nutzer/Monat |
Kupfer-CRM: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
CRM schließen: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
Verschiedene Szenarien
| Falls Sie Folgendes benötigen: | Wählen | Warum |
|---|---|---|
| Knappes Budget | Copper CRM | $26 cheaper per seat at entry |
| Heavy outbound calling | CRM schließen | Dialer included, no phone bill |
| Google Workspace shop | Copper CRM | Native Gmail and Calendar sync |
| Deep custom reporting | Copper CRM | Close reporting is thin |
| Microsoft 365 shop | CRM schließen | Copper cannot run natively |
| Client project tracking | Copper CRM | Pipelines double as project boards |
💰 Ihr Budget
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 Dein Tech-Stack
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
📞 Ihr Verkaufsprozess
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 Dein Erfahrungslevel
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
🆓 Kostenlose Testversionen und Demos
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 Supportoptionen
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
Umstellungsleitfaden
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ Was Sie davon haben:
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ Was Sie verlieren werden:
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋 So wechseln Sie:
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ Was Sie davon haben:
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ Was Sie verlieren werden:
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋 So wechseln Sie:
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
What Our Review Didn’t Cover
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
Endgültiges Urteil
| Kategorie | Gewinner |
|---|---|
| 💰 Preisgestaltung | Copper CRM |
| 📇 Kontaktmanagement | CRM schließen |
| 🔗 Integrationen | Copper CRM |
| 📞 Calling & Outreach | CRM schließen |
| ⚙️ Workflow-Automatisierung | Binden |
| 📊 Meldung | Copper CRM |
| 📁 Projektmanagement | Copper CRM |
| 🏆 Gesamtsieger | Copper CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 of 7 categories.
Ideal für: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
Mehr Kupfer-CRM im Vergleich
Here is how Copper measures up against other CRM tools buyers shortlist:
Kupfer gewinnt bei: Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
HubSpot punktet in folgenden Bereichen: A genuine free tier, far stronger marketing tools, Microsoft 365 support
Kupfer gewinnt bei: Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
Montags-CRM-Erfolge bei: Board customisation, cross-department project management, dashboard variety
Kupfer gewinnt bei: Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
Capsule CRM punktet mit: Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
Kupfer gewinnt bei: Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
Insightly punktet in folgenden Bereichen: Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
Mehr von Close CRM im Vergleich
And here is where Close lands against its own rivals:
Close wins on: Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
HubSpot punktet in folgenden Bereichen: Reporting breadth, marketing and service modules, a free entry tier
Close wins on: Predictive dialling at scale, unified call and email timeline, one-click migration
Freshsales punktet bei: Much lower starting price, built-in chat channels, broader integration catalogue
CRM schließen vs. Keap
Close wins on: Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
Keap gewinnt durch: Marketing automation depth, invoicing and payments, landing page building
CRM schließen vs. Salesforce
Close wins on: Setup measured in days not months, no admin headcount required, predictable per-seat cost
Salesforce punktet bei: Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
Häufig gestellte Fragen
Wozu wird Kupfer-CRM verwendet?
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
Wie lautete die alte Bezeichnung für Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
Funktioniert Copper CRM mit Outlook?
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
Worin unterscheidet sich Close von anderen CRM-Systemen?
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
Wie hoch ist der monatliche Betrag für Close?
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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