Creatio CRM vs Freshsales CRM: Which is The Best One in 2025?

Ever feel like your business tools are a mess? 

That’s the problem many businesses face.

You’re losing deals and frustrating customers.

Let’s break down Creatio CRM vs Freshsales CRM.

We’ll look at what each one does, how they compare, and which might be the best.

Visión general

To give you a clear picture, we’ve gone hands-on.

Our team explored each platform, testing key features like lead management, automation, and reporting.

This direct experience lets us provide a real-world, unbiased comparison.

What is Freshsales?

Freshsales is a sales CRM. It’s built for ease of use.

It helps teams close deals faster.

Think of it as a friendly sales tool. It focuses on core sales features.

Explore también nuestros Freshsales CRM alternatives...

Principales ventajas

• Intuitive Interface: Get up and running in minutes; no tech skills required.
• Visual Sales Pipeline: See precisely where your deals stand at a glance.
• Built-in Phone and Email: Connect with customers directly within the platform.
• AI-Powered Insights: Get intelligent recommendations to close more deals.

Precios

Freshsales CRM offers four pricing tiers:

• Growth ($9/user/month): Adds features like visual sales pipelines, email marketing, and basic reporting.
• Pro ($39/user/month): Unlocks advanced features like AI-powered insights, multiple sales pipelines, and time-based automation.
• Enterprise ($59/user/month): For large teams needing custom reporting, dedicated account management, and advanced security features.

¿Qué es Creatio CRM?

Think of Creatio CRM as a super flexible tool.

It helps businesses manage sales, marketing, and service.

It’s built for those who want to customize everything.

You get a platform that changes with your needs.

Explore también nuestros Alternativas a Creatio CRM...

Principales ventajas

• Visual workflow builder: Map out and automate your sales and marketing processes with drag-and-drop ease.
• No-code platform: Customize the CRM without any coding knowledge.
• Robust analytics: Track key metrics and get deep insights into your sales performance.
• Industry-specific solutions: Choose from tailored solutions for finance and real estate industries.

Precios

Creatio ofrece una prueba gratuita. Tienen diferentes niveles de precios en función de las funciones que necesites:

• Crecimiento: $25/user/month. Basic CRM features for small teams.
• Empresa: $55/usuario/mes. Añade automatización de marketing y personalización avanzada.
• Ilimitado: $85/usuario/mes. Incluye todo, además de funciones basadas en IA y asistencia premium.

Comparación de funciones

Veamos las principales diferencias.

We’ll break down key features to help you compare Freshsales vs Creatio directly.

This helps real users find the best crm software for their needs.

1. Contact Management

• Creatio CRM provides a 360-degree view of customer information. It excels at complex contact management and allows for deep personalization.
• Freshsales focuses on ease of use. It offers a user-friendly approach to managing contacts and quick access to essential details.

2. Deal Management & Opportunity Management

• Creatio CRM offers robust opportunity and deal management with detailed sales pipelines. Sales forecasting is highly customizable.
• Freshsales: This tool Simplifies deal management with a visual pipeline. It offers straightforward sales forecasting tools.

3. Workflow & Workflow Management

• Creatio CRM: This excels in workflow management with its low-code platform. It lets you automate complex business processes and streamline operations.
• Freshsales: This offers basic workflow automation to streamline routine tasks.

4. Email Marketing & Email Tracking

• Creatio CRM: This integrates email marketing with its CRM. Offers advanced email tracking and personalization.
• Freshsales: Provides basic email marketing tools and email tracking. Freshsales provides solid features for core sales needs.

5. Integration

• Creatio CRM: This offers extensive integration options. Creatio provides a wide range of APIs and connectors.
• Freshsales: Provides standard integration capabilities. Freshsales and Creatio both provide integrations, but Creatio offers more.

6. User Interface

• Creatio CRM: This is Powerful, but the user interface can be complex. It caters to those who need deep customization.
• Freshsales: Known for its clean and user-friendly interface. Making it easy to navigate.

7. Lead Generation & Sales Force Automation Software

• Creatio CRM: Provides robust lead generation and sales force automation software features.
• Freshsales offers core lead generation tools and sales force automation software to simplify the sales process. The tools compare fresh sales to creation in this area, with Creatio being more in-depth.

What to Look for When Choosing CRM Software?

• Scalability is key; choose a CRM that grows with you.
• Consider your team’s technical skills; is a low-code option needed?
• Analyze your budget; factor in long-term costs and upgrades.
• Evaluate integration needs; ensure seamless connections with other tools.
• Prioritize user-friendliness; a complex CRM can hinder adoption.
• Focus on core features; avoid paying for unused functionality.
• Review customer support; reliable assistance is crucial.
• Check for mobile accessibility; on-the-go access is often vital.
• Look for strong data security measures.
• Always test with a free trial before committing.

Veredicto final

If you need deep control and lots of options, Creatio CRM is strong.

It’s built for complex setups.

But it can be pricey. For most, Freshsales wins.

It’s easy to use and costs less. It helps build good customer relationships.

It’s a solid management software choice.

We tested both. We think Freshsales is the better fit for most businesses.

It balances features and price well. Try it out. You’ll see why.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

• Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
• Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
• Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
• Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
• Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
• Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
• Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
• Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
• Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
• Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
• Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
• Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
• Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.

Más información sobre Creatio CRM

Here’s a brief comparison of Creatio CRM with these software solutions:

• Creatio CRM vs Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
• Creatio CRM vs Pipedrive: Creatio CRM ofrece una completa automatización de procesos y personalización sin código para diversos flujos de trabajo empresariales, mientras que Pipedrive se especializa en la gestión visual de la cartera de ventas, simplificando el seguimiento de las operaciones.
• Creatio CRM vs Keap: Creatio CRM ofrece una amplia automatización de las ventas y perspectivas impulsadas por IA para procesos complejos, mientras que Keap se centra en simplificar la gestión de contactos, el marketing por correo electrónico y las citas para las pequeñas empresas.
• Creatio CRM vs ActiveCampaign: Creatio CRM ofrece una plataforma unificada para automatizar los procesos de ventas, servicios y marketing con una profunda personalización; ActiveCampaign destaca en la automatización inteligente del marketing, la segmentación y las campañas de correo electrónico.
• Creatio CRM vs Hubspot: Creatio CRM hace hincapié en flujos de trabajo altamente personalizables y una sólida automatización de procesos, mientras que HubSpot ofrece una suite más amplia e integrada para marketing, ventas y atención al cliente, conocida por su facilidad de uso.
• Creatio CRM vs Clickfunnels: Creatio CRM es un CRM integral centrado en la gestión de las relaciones con los clientes y la automatización de los procesos empresariales; ClickFunnels es una herramienta especializada en la creación de embudos de ventas y la optimización de las conversiones.
• Creatio CRM frente a Folk: Creatio CRM ofrece una potente automatización del marketing y análisis detallados para necesidades complejas. Folk es un sistema de gestión de contactos colaborativo y fácil de usar, más adecuado para equipos pequeños.
• Creatio CRM vs Instantly: Creatio CRM ofrece amplias funciones de CRM con una sólida automatización de flujos de trabajo y campañas de marketing, mientras que Instantly se centra específicamente en la captación automatizada de clientes potenciales mediante correo electrónico.
• Creatio CRM vs Clickup: Creatio CRM es una plataforma CRM dedicada y orientada a procesos con una fuerte automatización; ClickUp es una herramienta versátil de gestión del trabajo que incluye funciones CRM junto con la gestión de proyectos y tareas.
• Creatio CRM frente a Monday CRM: Creatio CRM ofrece automatización avanzada de ventas y marketing con una amplia personalización, mientras que Monday CRM hace hincapié en los flujos de trabajo visuales y la colaboración en equipo, a menudo utilizada para la gestión de proyectos.
• Creatio CRM frente a Cápsula CRM: Creatio CRM ofrece una plataforma sólida y escalable con amplias funciones de automatización y sin código. Capsule CRM es un sistema de gestión de contactos más sencillo centrado en el seguimiento de las oportunidades de venta.
• Creatio CRM vs Insightly: Creatio CRM proporciona una plataforma integral sin código para automatizar los procesos de ventas, servicios y marketing; Insightly ofrece un CRM con muchas funciones, gestión de proyectos y vinculación de relaciones.
• Creatio CRM frente a Salesforce: Creatio CRM proporciona una plataforma flexible y basada en procesos con una sólida personalización sin código; Salesforce es un CRM empresarial líder del sector, altamente escalable y completo con un amplio ecosistema de aplicaciones.

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