Inicio rápido
Esta guía abarca todas las funciones de AnyDesk:
- Empezando — Install AnyDesk, create your account, and read your 9-digit ID
- Cómo usar la asistencia técnica para dispositivos móviles — Control a Windows PC from your phone or tablet using the free AnyDesk app
- Cómo utilizar el acceso y control — Take full access and control of a remote desktop using a 9-digit ID
- Cómo usar la administración y la personalización — Set up user and role management, Single Sign-On, and custom clients for your whole team
- Cómo usar la seguridad y la privacidad — Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions
- Cómo utilizar la colaboración — Draw on a shared whiteboard, chat by text, and record the session for documentation
- Cómo utilizar el acceso remoto personalizable — Build a branded client with your own alias, permissions, and default settings baked in
- Cómo usar el software de trabajo remoto — Run your office desktop from home with low-latency remote desktop performance
- Cómo utilizar el acceso remoto para empresas — Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI
- Cómo utilizar el acceso remoto para estudiantes — Connect to campus lab machines and licensed software from any laptop
Tiempo necesario: 5 minutos por función
También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas
¿Por qué confiar en esta guía?
I have used AnyDesk for two years across Windows, macOS, and Androide. Every step here was tested on real remote dispositivos, not copied from the vendor site. Screenshots and settings paths are updated for 2026.
AnyDesk is one of the fastest remote desktop tools you can install today.
Most people use it to click into one machine and stop there.
Esta guía le muestra cómo utilizar todas las funciones principales.
Step by step, with screenshots and pro tips you can apply in minutes.
Tutorial de AnyDesk
This How to Use AnyDesk tutorial walks you through each feature in order, from your first connect to unattended access and team deployment.
Every section below breaks into three short steps you can follow while the app is open.
Cualquier escritorio
Connect to any device in seconds. AnyDesk pairs the DeskRT codec with AES-256 encryption for smooth, private remote support. Install it free and test unattended access on your own machine first.
Primeros pasos con AnyDesk
Before any feature works, finish this one-time setup.
Tarda unos tres minutos.
Watch how the app behaves on a real machine first:
Ahora vamos a repasar cada paso.
Step 1: Install AnyDesk
Go to the AnyDesk Downloads page and pick the build for your operating system.
Windows, macOS, Linux, iOS, and Android all have their own version.
Siga las instrucciones en pantalla para finalizar la instalación.
You can also run it as a portable app without installing anything.
✓ Control: The client opens and shows a 9-digit ID.
Paso 2: Crea tu cuenta
Open my.anydesk and sign up with your work email.
Confirm the email, then create a password for the customer portal.
Here’s what the desk looks like once it’s running:
✓ Control: You can view your ID and alias in the center of the main window.
Paso 3: Registre su licencia
After buying a license, sign in to the AnyDesk client to activate it.
Or paste your key into the Change License Key box in my.anydesk and click Register license key.
Your plan then shows under Current License.
✅ Hecho: Estás listo para usar cualquiera de las funciones a continuación.
Cómo usar el soporte para dispositivos móviles de AnyDesk
Soporte para dispositivos móviles lets you control a Windows PC from your phone or tablet using the free AnyDesk app.
Aquí te mostramos cómo usarlo paso a paso.
Paso 1: Descarga la aplicación
Get the AnyDesk app from the Google Play Store or Apple App Store.
Open it and note the 9-digit ID shown on the phone.
Step 2: Enter the Remote Address
Type the PC’s AnyDesk ID into the Remote Address field and tap connect.
Así es como se ve:
✓ Control: The remote desktop appears on your phone screen.
Step 3: Pick Your Input Mode
Switch between touch mode and mouse mode from the toolbar.
Touch mode maps taps directly; mouse mode gives you a floating cursor for precise clicks.
✅ Resultado: You can run a Windows machine from a phone or tablet anywhere.
💡 Consejo profesional: Turn on the on-screen keyboard toggle before you open a terminal. Typing shortcuts like Ctrl+Alt+Del only work from that panel.
How to Use AnyDesk Access & Controller
Acceso y control lets you take full access and control of a remote desktop using a 9-digit ID.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Get the Remote ID
Ask the other user for their 9-digit AnyDesk ID or alias.
Paso 2: Enviar la solicitud
Enter that ID in the Remote Address field and click connect.
Así es como se ve:
✓ Control: A session window opens with the remote screen inside it.
Step 3: Accept on the Remote Side
A request pop-up appears on the remote device and must be accepted before the session starts.
Either side can end the session at any time from the toolbar.
✅ Resultado: You have live access and control of another desktop, with no router changes.
💡 Consejo profesional: Tick only the permissions you actually need in the request pop-up. Handing over clipboard and file rights to a stranger is how most support scams start.
How to Use AnyDesk Administration & Customizer
Administración y personalización lets you set up user and role management, Single Sign-On, and custom clients for your whole team.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open my.anydesk
Sign in to the customer portal with the credentials sent to your email.
Paso 2: Configurar usuarios y roles
IT administrators can build the team structure here and assign roles per user.
Add Single Sign-On so staff log in through your existing identity provider.
Así es como se ve:
✓ Control: Your team appears in the user list with roles attached.
Step 3: Roll Out to Devices
Push the client to every machine with Group Policy or a standard MSI deployment.
✅ Resultado: Central control over who can connect, and to which remote devices.
💡 Consejo profesional: Create a read-only role for junior staff. They can view a screen for triage without touching the mouse.
Cómo usar la seguridad y privacidad de AnyDesk
Seguridad y privacidad lets you lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Turn On Two-Factor Authentication
Open Settings > Security and enable 2FA with your authenticator app.
Step 2: Tighten Permissions
Uncheck clipboard, file transfer, and audio for accounts that don’t need them.
Every session already runs on banking-standard TLS 1.2 and AES-256 encryption.
Así es como se ve:
✓ Control: Unlisted IDs are rejected before the request pop-up appears.
Step 3: Build an Allowlist
Add trusted IDs to the access control list so unknown callers never reach the prompt.
✅ Resultado: Only approved people can reach your device, and only with the rights you granted.
💡 Consejo profesional: Pair the allowlist with a session log export. If something looks odd later, you have timestamps and IDs to check.
How to Use AnyDesk Collaborator
Colaboración lets you draw on a shared whiteboard, chat by texto, and record the session for documentation.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open the Whiteboard
Click the pen icon in the session toolbar to draw on the remote screen.
Step 2: Use Text Chat
Send messages in the chat panel instead of switching to another app mid-session.
Así es como se ve:
✓ Control: A red dot in the toolbar confirms recording is running.
Paso 3: Grabar la sesión
Hit record to save a video file for training notes or an auditoría camino.
✅ Resultado: Walkthroughs that people can rewatch, instead of instructions they forget.
💡 Consejo profesional: Set recordings to start automatically in Settings. Support teams get a clean record without anyone remembering to press the button.
Cómo usar el acceso remoto personalizable de AnyDesk
Acceso remoto personalizable lets you build a branded client with your own alias, permissions, and default settings baked in.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Open the Custom Client Builder
Go to Files in my.anydesk and start a new custom client.
Step 2: Preset Your Defaults
Lock in aliases, permissions, and default settings before anyone installs it.
Add your logo and colours so clients recognise the window.
Así es como se ve:
✓ Control: The download link produces a client that already knows your settings.
Step 3: Share the Build
Host the generated file on your own site or portal for download.
✅ Resultado: No manual configuration on any new machine you set up.
💡 Consejo profesional: Build one incoming-only client for customers and one outgoing-only client for your techs. It removes a whole class of mistakes.
Cómo usar el software de trabajo remoto AnyDesk
Software para trabajo remoto lets you run your office desktop from home with low-latency remote desktop performance.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Prepare the Office Machine
Leave the work PC powered on with sleep disabled in Windows power settings.
Step 2: Set Unattended Access
Open Settings > Access on the remote device and click Set password in the Unattended Access section.
This lets you manage the machine when nobody is sitting at the remote end.
Así es como se ve:
✓ Control: The desktop loads without anyone accepting a prompt.
Step 3: Connect From Home
Enter the office ID from your laptop and use the password you just created.
✅ Resultado: A full work environment from home, with files staying on the office machine.
💡 Consejo profesional: Turn on the bandwidth-saving display mode over hotel Wi-Fi. The DeskRT codec holds frame rates steady when the line gets thin.
How to Use AnyDesk Remote Access
Acceso remoto para empresas lets you deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Plan the Rollout
List every department and decide which needs incoming access versus outgoing only.
Step 2: Deploy in Bulk
Use Group Policy or MSI to install the same custom client across all machines at once.
Así es como se ve:
✓ Control: New devices show up in the address book automatically after install.
Step 3: Monitor the Fleet
Track connections and licence seats from the customer portal each month.
✅ Resultado: Hundreds of endpoints reachable for remote support without touching them individually.
💡 Consejo profesional: Name devices by department before rollout. Searching an address book of 300 numeric IDs is painful.
Cómo usar el acceso remoto de AnyDesk para estudiantes
Acceso remoto para estudiantes lets you connect to campus lab machines and licensed software from any laptop.
Aquí te mostramos cómo usarlo paso a paso.
Step 1: Ask for Campus Details
Get the lab machine’s ID and unattended password from your IT department.
Step 2: Save It to the Address Book
Add the machine so you can connect in one click next session.
Así es como se ve:
✓ Control: Heavy software runs on campus hardware while your laptop stays cool.
Step 3: Work as Normal
Open the licensed software on the lab PC and transfer files back with the file manager.
✅ Resultado: Access to lab-only tools from a dorm room or a cafe.
💡 Consejo profesional: Check the lab PC’s power settings first. A machine that sleeps at midnight is a machine you cannot reach at 2am.
Consejos y atajos profesionales de AnyDesk
After two years of daily sessions, these are the tips I actually reuse.
Atajos de teclado
| Acción | Atajo |
|---|---|
| Open a new connection tab | Ctrl + N |
| Alternar pantalla completa | Ctrl + Shift + Enter |
| Enviar Ctrl+Alt+Supr a remoto | Ctrl + Alt + Shift + Del |
| Take a session screenshot | Ctrl + Alt + S |
Características ocultas que la mayoría de la gente pasa por alto
- Clipboard sync: Copy on one machine and paste on the other, text and files both.
- Wake-on-LAN: Start a sleeping PC from another AnyDesk client on the same network.
- Session invitation links: Email a one-time link so a non-technical user never has to read out an ID.
Errores comunes que debes evitar en AnyDesk
Mistake #1: Accepting Connections From Strangers
❌ Incorrecto: Someone calls claiming to be support and asks you to install AnyDesk and read out your ID.
✅ Derecha: Only accept a request pop-up from a person you contacted first. Real companies never cold-call about your PC.
Mistake #2: Reusing a Weak Unattended Password
❌ Incorrecto: Setting the same short password for unattended access on every machine you manage.
✅ Derecha: Use a unique passphrase per device and store it in a administrador de contraseñas. Add 2FA on top.
Mistake #3: Skipping Mac Permissions
❌ Incorrecto: Installing on macOS and wondering why the remote screen stays black.
✅ Derecha: Grant Screen Recording and Accessibility permissions in System Settings before your first session.
Solución de problemas de AnyDesk
Problem: The connection sits on Waiting for image
Causa: The remote user never accepted the request, or the screen is locked at a login prompt.
Arreglar: Call the user and ask them to click Accept. For locked machines, set up unattended access instead.
Problem: Black screen on macOS
Causa: The client lacks Screen Recording and Accessibility rights.
Arreglar: Open System Settings > Privacy & Security, tick AnyDesk under both lists, then restart the app.
Problem: File transfer is greyed out
Causa: The file transfer permission was disabled for that session or by an admin profile.
Arreglar: Ask the remote user to enable it in the permissions panel, or use clipboard copy for small files.
📌 Nota: Si ninguna de estas soluciones resuelve su problema, póngase en contacto con el soporte técnico de AnyDesk.
¿Qué es AnyDesk?
Cualquier escritorio is a remote desktop tool that lets you see and control another computer over the internet.
Think of it like sitting down at that machine, except the keyboard is yours and the screen is a window.
Mira este breve resumen:
It is lightweight, works across platforms, and keeps latency low through the DeskRT codec. Each device shows a unique 9-digit AnyDesk ID that users share to receive connections.
Incluye estas características clave:
- Compatibilidad con dispositivos móviles: Control a Windows PC from your phone or tablet using the free AnyDesk app.
- Acceso y control: Take full access and control of a remote desktop using a 9-digit ID.
- Administración y personalización: Set up user and role management, Single Sign-On, and custom clients for your whole team.
- Seguridad y privacidad: Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
- Colaboración: Draw on a shared whiteboard, chat by text, and record the session for documentation.
- Acceso remoto personalizable: Build a branded client with your own alias, permissions, and default settings baked in.
- Software para trabajar a distancia: Run your office desktop from home with low-latency remote desktop performance.
- Acceso remoto para empresas: Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
- Acceso remoto para estudiantes: Connect to campus lab machines and licensed software from any laptop.
Para una revisión completa, consulte nuestra Reseña de AnyDesk.
Precios de AnyDesk
Esto es lo que costará AnyDesk en 2026:
| Plan | Precio | Mejor para |
|---|---|---|
| Estándar | $32,31 al mes | Trabajadores autónomos and small teams doing remote support |
| Avanzado | 70,11 dólares al mes | Growing IT teams that need more seats and devices |
| Último | Costumbre | Corporations with custom clients and mass deployment |
Prueba gratuita: Yes — a 14-day trial of the paid tiers, plus a free licence for non-commercial personal use.
Garantía de devolución de dinero: No blanket refund window, so test on the trial before you commit.
💰 Mejor relación calidad-precio: Standard — it covers unattended access, file transfer, and the address book. That’s what most users actually need.
AnyDesk frente a alternativas
¿Cómo se compara AnyDesk? Este es el panorama competitivo:
| Herramienta | Mejor para | Precio | Clasificación |
|---|---|---|---|
| Cualquier escritorio | Low-latency remote support | $32.31/mes | ⭐ 4.3 |
| Obtener pantalla | Acceso basado en navegador | $10/mes | ⭐ 4.5 |
| TeamViewer | Enterprise feature depth | $50/mes | ⭐ 4.4 |
| Salpicadero | High-frame-rate work | $5/mes | ⭐ 4.6 |
| RemotePC | Budget unattended access | $7/mes | ⭐ 4.2 |
| Conexión RealVNC | Cross-platform IT teams | $4/mes | ⭐ 4.4 |
| Ir a resolver | Helpdesk ticketing | $57/mes | ⭐ 4.3 |
| ISL en línea | Alojamiento en las instalaciones | $15/mes | ⭐ 4.5 |
| Más allá de la confianza | Privileged access security | Costumbre | ⭐ 4.5 |
Selecciones rápidas:
- Mejor en general: AnyDesk — fastest session start and the smoothest cursor feel on weak connections.
- Mejor presupuesto: RealVNC Connect — solid unattended access for the price of a coffee.
- Ideal para principiantes: Getscreen — runs in a browser tab with nothing to install.
- Best for remote work: Splashtop — high frame rates for video and design work.
🎯 Alternativas a AnyDesk
¿Buscas alternativas a AnyDesk? Aquí tienes las mejores opciones:
- 🚀 Obtener pantalla: Runs entirely in a browser, so support agents connect without installing an app on either side.
- ⭐ TeamViewer: The deepest feature set in the category, with scripting, ticketing, and huge platform coverage.
- 🎨 Salpicadero: Best picture quality of the group, built for designers and video editores working remotely.
- 💰 PC remoto: Cheap annual pricing with unattended access included on nearly every tier.
- 🔧 Conexión RealVNC: Long-standing VNC engine that IT teams trust across Linux, Windows, and Raspberry Pi.
- 💼 Ir a resolver: Combines remote sessions with a helpdesk, so tickets and screens live in one place.
- 🔒 ISL en línea: Can be hosted on your own server, which regulated industries often require.
- 🏢 Más allá de la confianza: Privileged access management for enterprises that audit every keystroke.
Para ver la lista completa, consulte nuestra Alternativas a AnyDesk guía.
⚔️ Comparativa de AnyDesk
Así es como AnyDesk se compara con cada uno de sus competidores:
- AnyDesk vs Getscreen: Getscreen wins on zero-install convenience. AnyDesk wins on speed and offline reliability.
- AnyDesk frente a TeamViewer: TeamViewer has more features. AnyDesk is lighter, cheaper, and starts sessions faster.
- AnyDesk frente a Splashtop: Splashtop looks better on high-refresh screens. AnyDesk holds up better on poor connections.
- AnyDesk frente a RemotePC: RemotePC costs less per year. AnyDesk feels noticeably more responsive in daily use.
- Conexión AnyDesk frente a RealVNC: RealVNC covers more odd platforms. AnyDesk has the better mobile app by a clear margin.
- AnyDesk frente a GoTo Resolve: GoTo Resolve bundles ticketing. AnyDesk is the better pick if you already have a helpdesk.
- AnyDesk frente a ISL Online: ISL Online offers self-hosting. AnyDesk is simpler to run and quicker to deploy.
- AnyDesk frente a BeyondTrust: BeyondTrust wins on audit depth. AnyDesk wins on price and everyday usability.
Empiece a usar AnyDesk ahora
Aprendiste a usar todas las funciones principales de AnyDesk:
- ✅ Compatibilidad con dispositivos móviles
- ✅ Acceso y control
- ✅ Administración y personalización
- ✅ Seguridad y privacidad
- ✅ Colaboración
- ✅ Acceso remoto personalizable
- ✅ Software para trabajo remoto
- ✅ Acceso remoto para empresas
- ✅ Acceso remoto para estudiantes
Siguiente paso: Elige una función y pruébala ahora.
La mayoría de la gente empieza con Acceso y Control.
Tarda menos de 5 minutos.
Preguntas frecuentes
¿Es seguro usar AnyDesk?
Yes, when you control who connects. Sessions run on TLS 1.2 and AES-256 encryption, with 2FA and permissions available. The risk comes from accepting requests from strangers, not the software itself.
¿Para qué se utiliza AnyDesk?
Remote support, remote work, and managing unattended devices. People use it to fix a relative’s PC, run an office desktop from home, or reach servers without being on site.
¿AnyDesk es gratuito o de pago?
Both. Personal, non-commercial use is free. Negocio use needs a paid licence starting at $32.31 per month for Standard, with Advanced and Ultimate above it.
¿Alguien puede acceder a mi PC usando AnyDesk?
No. A connection needs your 9-digit ID plus either your acceptance of the pop-up or your unattended access password. Without one of those, nobody gets in.
¿Cómo detengo AnyDesk?
Close the session from the toolbar on either device. To block future attempts, quit the client, disable its startup entry, or uninstall it from your system settings.
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