Inicio rápido
Esta guía abarca todas las funciones de TeamViewer:
- Empezando — Create your account and install TeamViewer
- Cómo utilizar la herramienta de solución de problemas de punto final — Diagnose and fix problems on any remote device without a site visit
- Cómo utilizar la gestión de activos — Track every added device, licence, and system detail in one list
- Cómo utilizar la monitorización remota de dispositivos — Watch device health and catch problems before users report them
- Cómo utilizar la logística manual digitalizada — Guide warehouse staff hands-free with AR glasses and voice commands
- Cómo usar la función "Administrar varias cuentas" — Organize users, groups, and permissions across your whole company
- Cómo utilizar la monitorización del rendimiento — Spot slow disks, high CPU, and memory limits on any client machine
- Cómo utilizar el soporte remoto — Join a live session with a person who needs help right now
- Cómo utilizar la defensa cibernética avanzada — Add ransomware protection and patching to every managed computer
- Cómo utilizar las integraciones esenciales — Connect TeamViewer to your helpdesk, chat, and ticketing software
Tiempo necesario: 5 minutos por función
También en esta guía: Consejos profesionales | Errores comunes | Solución de problemas | Precios | Alternativas
¿Por qué confiar en esta guía?
I have used TeamViewer for over three years on Windows and macOS machines.
Every step here comes from real sessions, not vendor screenshots.
TeamViewer is one of the most widely used remote access tools in the world.
But most people only ever type an ID into the connect box and stop there.
This article shows you how to use every major feature.
Paso a paso, con capturas de pantalla y consejos profesionales.
Tutorial de TeamViewer
This complete How to Use TeamViewer tutorial walks you through each feature, from installation to the settings power users rely on.
TeamViewer
Connect to any computer from anywhere in the world. TeamViewer gives you secure remote control, file transfer, and remote support across Windows, macOS, Linux, iOS, and Android. Start free and upgrade only when you need commercial use.
Introducción a TeamViewer
Let’s get started with TeamViewer Remote — it takes about three minutes.
Do this once and every feature below will work.
Vea primero este breve resumen:
Ahora vamos a repasar cada paso.
Paso 1: Crea tu cuenta
Go to TeamViewer’s website and open the sign up page.
Introduce tu dirección de correo electrónico y crea una contraseña.
✓ Control: Comprueba tu bandeja de entrada para el correo electrónico de confirmación.
Step 2: Install TeamViewer
Download the installer for Windows, macOS, Linux, iOS, or Androide.
You can also run a browser session if you want to skip the installation entirely.
Sign in with your new account.
Así es como se ve:
✓ Control: The dashboard shows your own TeamViewer ID.
Paso 3: Completar la configuración inicial
Turn on easy access so you can connect to remote devices without a code.
Set a personal password for unattended access.
Ensure the TeamViewer program stays open on both computers before you connect.
✅ Hecho: Estás listo para usar cualquiera de las funciones a continuación.
How to Use TeamViewer Endpoint Troubleshooter
Solución de problemas de los puntos finales lets you diagnose and fix problems on any remote device without a site visit.
Fix a broken machine yourself instead of walking a user through it.
Follow these three steps.
Step 1: Open Your Device List
Sign in to the TeamViewer program on your own computer.
Find the remote computer you want to connect to.
Step 2: Click Connect
Click Connect next to the device name.
Enter the password if you are prompted for one.
You connect to the remote machine in a couple of seconds.
Así es como se ve:
✓ Control: The remote screen loads inside your session window.
Step 3: Run Your Fix
Open Task Manager, restart the stuck service, or clear the cache.
Close the remote session when the machine behaves again.
✅ Resultado: You fixed the issue without leaving your desk.
💡 Consejo profesional: Open the system info panel first. It shows uptime and free disk space before you touch anything.
How to Use TeamViewer Asset Manager
Gestión de activos lets you track every added device, licence, and system detail in one list.
Know what hardware and software you actually own.
Follow these three steps.
Step 1: Navigate to Asset Management
Open the management console in your browser.
Select Asset Management from the left sidebar.
Paso 2: Seleccione un dispositivo
Click any computer to open its hardware and software page.
Así es como se ve:
✓ Control: You see installed software, serial numbers, and the TeamViewer ID.
Step 3: Tag and Export
Add tags by team or location, then export the list.
Share the file with whoever handles procurement.
✅ Resultado: Your whole device inventory is documented and searchable.
💡 Consejo profesional: Tag machines by office. Remote support gets much faster when a ticket comes in at 2am.
How to Use TeamViewer Remote Device Monitoring Tool
Monitorización remota de dispositivos lets you watch device health and catch problems before users report them.
Stop finding out about a full hard drive from an angry email.
Follow these three steps.
Step 1: Install TeamViewer Host
Install TeamViewer Host on the remote computer you want to watch.
Assign it to your account so it stays online.
Step 2: Set Your Alert Rules
Choose thresholds for disk space, CPU load, and Windows updates.
Así es como se ve:
✓ Control: Each monitored device shows a green, yellow, or red status.
Step 3: Route Alerts to Email
Add your email so alerts arrive before a user calls.
✅ Resultado: You get warned temprano instead of after a crash.
💡 Consejo profesional: Skip alerts on test machines. Too much noise and your team stops reading them.
How to Digitalize TeamViewer Manual Logistics
Digitalizar la logística manual lets you guide warehouse staff hands-free with AR glasses and voz comandos.
Replace paper pick lists with instructions inside a headset.
Follow these three steps.
Step 1: Pick a Workflow
Open TeamViewer Frontline and select a picking or inspection workflow.
Step 2: Pair the Wearable
Sign the smart glasses in to the same account.
The worker now sees each step inside the display.
Así es como se ve:
✓ Control: The first instruction appears on the headset screen.
Step 3: Start the Task
Workers proceed by voice, so both hands stay free.
Every scan is logged as the task moves along.
✅ Resultado: Manual paper checklists are gone from the floor.
💡 Consejo profesional: Add a live remote support call to any workflow. An expert then sees exactly what the worker sees.
How to Manage TeamViewer Multiple Accounts
Administrar varias cuentas lets you organize users, groups, and permissions across your whole company.
Give each technician access to their own devices and nothing else.
Follow these three steps.
Step 1: Open User Management
Go to the company page inside the management console.
Paso 2: Invita a tu equipo
Enter each person’s email address and send the invite.
They create a password from the link.
Así es como se ve:
✓ Control: New users show as pending until they finish signing up.
Step 3: Set Group Permissions
Give every group access only to the devices it supports.
Remove access the same day someone leaves.
✅ Resultado: Every account now has the right level of access.
💡 Consejo profesional: Turn on two-factor for all accounts. It is the single best seguridad option on this page.
Cómo usar la monitorización del rendimiento de TeamViewer
Monitoreo del desempeño lets you spot slow disks, high CPU, and memory limits on any client machine.
Find out why a computer feels slow before you rebuild it.
Follow these three steps.
Step 1: Open the Performance Tab
Select a device, then open its performance page.
Step 2: Read the Live Graphs
Compare CPU, memory, and disk activity over the last hour.
Así es como se ve:
✓ Control: You see a timeline instead of a single snapshot.
Step 3: Act on the Spike
Close the heavy process or schedule a restart after work hours.
✅ Resultado: You know what is actually slowing the machine down.
💡 Consejo profesional: Check performance before a big rollout. It tells you which computers will struggle.
How to Use TeamViewer Remote Supporter
Soporte remoto lets you join a live session with a person who needs help right now.
The classic use case, and still the one people install TeamViewer for.
Follow these three steps.
Step 1: Send the QuickSupport Link
Ask the user to download the small QuickSupport client.
They can skip the full installation with it.
Step 2: Enter the Partner ID
They read you their TeamViewer ID and password.
Type the ID into the Partner ID box, then click Connect.
Así es como se ve:
✓ Control: You control the remote computer as if you were sitting in front of it.
Step 3: Transfer Files if Needed
You must be connected to the other computer in order to send files.
Open File Transfer and drag your files across.
✅ Resultado: The person got help without waiting for a desk visit.
💡 Consejo profesional: Never give out your TeamViewer ID or password to a person you do not trust.
Cómo usar TeamViewer Advanced Cyber Defense
Defensa cibernética avanzada lets you add ransomware protection and patching to every managed computer.
Security that follows the devices you already manage.
Follow these three steps.
Step 1: Turn On Endpoint Protection
Open the security tab and enable protection for a device group.
Step 2: Schedule Patching
Set a weekly window for Windows and third-party updates.
Así es como se ve:
✓ Control: Each device shows a patch status and a last scan time.
Step 3: Review the Threat Log
Check quarantined files weekly and close anything resolved.
✅ Resultado: Your remote devices are patched, scanned, and logged.
💡 Consejo profesional: Patch outside work hours. A surprise reboot at 11am will cancel somebody’s real work.
Cómo usar las integraciones esenciales de TeamViewer
Integraciones esenciales lets you connect TeamViewer to your helpdesk, chat, and ticketing software.
Start sessions from the tools your team already lives in.
Follow these three steps.
Step 1: Find the Integrations Page
Open your account settings and find the integrations page.
Step 2: Select Your Tool
Pick ServiceNow, Jira, Zendesk, Slack, or Microsoft Teams.
Así es como se ve:
✓ Control: You are prompted to sign in and approve access.
Step 3: Launch Sessions From Tickets
Open a ticket and start a remote session from inside it.
Session notes save back to the ticket automatically.
✅ Resultado: Support work now happens in one place.
💡 Consejo profesional: Add the browser extension too. It starts a session from almost any web console.
Consejos y atajos profesionales para TeamViewer
After three years of daily sessions, these are the tips I actually use.
Atajos de teclado
| Acción | Atajo |
|---|---|
| Toggle full screen in a session | F11 |
| Send Ctrl + Alt + Del to the remote computer | Ctrl + Alt + Del |
| Switch between open sessions | Ctrl + Tab |
| Close the active remote session | Alt + F4 |
Características ocultas que la mayoría de la gente pasa por alto
- Wake-on-LAN: Turn on a sleeping remote device before you connect, so nobody has to be there.
- Grabación de la sesión: Record a session as proof of work, then share the file with your client.
- TeamViewer Tensor: A cloud-based platform giving remote access and collaboration to businesses of any size.
Errores comunes que debes evitar en TeamViewer
Mistake #1: Giving your ID to a stranger
❌ Incorrecto: You hand your TeamViewer ID and password to a caller claiming to be support.
✅ Derecha: TeamViewer is secure, but only share your ID with a person you already trust.
Mistake #2: Running client work on a free account
❌ Incorrecto: You keep billing clients while TeamViewer flags your system for commercial use.
✅ Derecha: Move to a paid plan before your sessions start getting cut short.
Mistake #3: Skipping unattended access
❌ Incorrecto: Someone must sit at the remote computer and read you a password every single time.
✅ Derecha: Set up remote access with a personal password so the machine answers on its own.
Solución de problemas de TeamViewer
Problem: Commercial use detected
Causa: The system spotted usage patterns that look like paid work on a free account.
Arreglar: Open the reset request page, or move to a paid plan and proceed from there.
Problem: Partner did not connect to router
Causa: The remote computer is offline, asleep, or the client is closed.
Arreglar: Ask the person to open TeamViewer, then check their firewall and try the connection again.
Problem: The remote screen is black
Causa: The remote device uses a display driver TeamViewer cannot capture.
Arreglar: Install the TeamViewer display driver, then cancel and restart the session.
📌 Nota: If none of these fix your issue, contact TeamViewer support and send feedback from the app.
¿Qué es TeamViewer?
TeamViewer is a remote access tool that links two devices over the internet.
Think of it like sitting at another computer that happens to be somewhere else.
TeamViewer Remote allows users to connect to another computer from anywhere in the world.
Mira este breve resumen:
Incluye estas características clave:
- Solución de problemas en los dispositivos finales: Diagnose and fix problems on any remote device without a site visit
- Gestión de activos: Track every added device, licence, and system detail in one list
- Monitorización remota de dispositivos: Watch device health and catch problems before users report them
- Digitalizar la logística manual: Guide warehouse staff hands-free with AR glasses and voice commands
- Administrar varias cuentas: Organize users, groups, and permissions across your whole company
- Supervisión del rendimiento: Spot slow disks, high CPU, and memory limits on any client machine
- Soporte remoto: Join a live session with a person who needs help right now
- Defensa cibernética avanzada: Add ransomware protection and patching to every managed computer
- Integraciones esenciales: Connect TeamViewer to your helpdesk, chat, and ticketing software
Para una revisión completa, consulte nuestra Reseña de TeamViewer.
Precios de TeamViewer
Esto es lo que costará TeamViewer en 2026:
| Plan | Precio | Mejor para |
|---|---|---|
| Acceso remoto a TeamViewer | $18.90/mes | One person who needs access to a single remote computer |
| TeamViewer Negocio | $42.90/mes | Trabajadores autónomos and small teams managing many remote devices |
Prueba gratuita: Yes — paid plans include a trial, and personal use stays free.
Garantía de devolución de dinero: Refunds follow TeamViewer’s standard terms, so check them at checkout.
💰 Mejor relación calidad-precio: TeamViewer Business — it adds more devices and remote support for teams.
Switch to annual billing when you check out.
You can save up to 20 percent against paying monthly.
That 20 on TeamViewer Business is over $100 back each year.
TeamViewer frente a alternativas
¿Cómo se compara TeamViewer? Este es el panorama competitivo:
| Herramienta | Mejor para | Precio | Clasificación |
|---|---|---|---|
| TeamViewer | All-round remote access | $18.90/mes | ⭐ 4.4 |
| Obtener pantalla | Browser-only sessions | $6/mes | ⭐ 4.5 |
| Cualquier escritorio | Low-bandwidth speed | $14.90/mes | ⭐ 4.5 |
| Salpicadero | Budget unattended access | $5/mes | ⭐ 4.6 |
| RemotePC | A few home computers | $3.95/mes | ⭐ 4.3 |
| Conexión RealVNC | Security-first teams | $4.99/mes | ⭐ 4.4 |
| Ir a resolver | Bundled helpdesk | $23/mes | ⭐ 4.2 |
| ISL en línea | Self-hosted support | $15/mes | ⭐ 4.4 |
| Más allá de la confianza | Regulated industries | Costumbre | ⭐ 4.5 |
Selecciones rápidas:
- Mejor en general: TeamViewer — the widest platform support and the deepest feature set
- Mejor presupuesto: RemotePC — cheap yearly pricing for a handful of computers
- Ideal para principiantes: AnyDesk — a light client with almost nothing to learn
- Best for unattended access: Splashtop — strong performance at a low price
🎯 Alternativas a TeamViewer
¿Buscas alternativas a TeamViewer? Aquí tienes las mejores opciones:
- 🚀 Obtener pantalla: Browser-based remote access with no client to install. Sessions start from a link, which suits quick one-off support work.
- ⚡ AnyDesk: Very light client with fast connection times on poor networks. A close rival for everyday remote control.
- 💰 Salpicadero: Strong performance at a low yearly price. Popular with escuelas and small IT teams needing unattended access.
- 👶 PC remoto: Simple, cheap remote access for a fixed number of computers. Setup takes minutes with no learning curve.
- 🔒 Conexión RealVNC: Mature VNC platform with strong encryption and direct connections. Good for teams with strict security rules.
- 💼 Ir a resolver: Remote support bundled with ticketing and gestión de puntos finales. Built for helpdesks that want one tool.
- 🏢 ISL en línea: Self-hosted or cloud remote support with per-technician licensing. Useful where data must stay on your own servers.
- 🎯 Más allá de la confianza: Privileged remote access built for regulated industries. Heavy auditoría trails and vendor access controls.
Para ver la lista completa, consulte nuestra Alternativas a TeamViewer guía.
⚔️ Comparativa de TeamViewer
Así es como TeamViewer se compara con cada uno de sus competidores:
- TeamViewer frente a Getscreen: Getscreen is lighter and cheaper. TeamViewer wins on device management, monitoring, and enterprise features.
- TeamViewer frente a AnyDesk: AnyDesk feels faster on slow links. TeamViewer offers deeper asset management and a wider platform list.
- TeamViewer frente a Splashtop: Splashtop costs far less per user. TeamViewer adds AR support, patching, and broader integrations.
- TeamViewer frente a RemotePC: RemotePC is the budget pick. TeamViewer is the better choice once you manage more than a few devices.
- TeamViewer frente a RealVNC Connect: RealVNC has tighter security controls. TeamViewer is easier for non-technical users to set up.
- TeamViewer frente a GoTo Resolve: GoTo Resolve bundles a helpdesk. TeamViewer connects to the helpdesk you already run instead.
- TeamViewer frente a ISL Online: ISL Online can run on your own server. TeamViewer is stronger on mobile and monitoring.
- TeamViewer frente a BeyondTrust: BeyondTrust is built for compliance teams. TeamViewer is faster to deploy and much cheaper.
Empiece a usar TeamViewer ahora
Aprendiste a usar todas las funciones principales de TeamViewer:
- ✅ Solución de problemas de los dispositivos finales
- ✅ Gestión de activos
- ✅ Monitorización remota de dispositivos
- ✅ Digitalizar la logística manual
- ✅ Gestiona varias cuentas
- ✅ Monitorización del rendimiento
- ✅ Soporte remoto
- ✅ Defensa cibernética avanzada
- ✅ Integraciones esenciales
Siguiente paso: Elige una función y pruébala ahora.
La mayoría de la gente empieza con el soporte remoto.
Tarda menos de 5 minutos.
Preguntas frecuentes
How do I use TeamViewer to connect to another computer?
Open TeamViewer on both computers. Enter the remote computer’s ID in the Partner ID box, click Connect, then type the password when prompted.
Is TeamViewer secure?
TeamViewer is secure, but never give out your TeamViewer ID or password if you don’t trust the person on the other end.
Can I transfer files with TeamViewer?
Yes. You must be connected to the other computer in order to send files to it. Use the File Transfer option in the session toolbar.
Do I have to install TeamViewer to use it?
No. A browser session works without installation. Installing TeamViewer Host adds unattended access, monitoring, and faster remote control.
¿TeamViewer es gratuito para uso personal?
Yes. Personal, non-commercial use stays free. Paid plans start at $18.90 per month and add commercial rights, more devices, and remote support tools.
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