Trying to work from home or help someone fix their computer from afar?
Remote access Die Software ist ein Muss!
But with so many choices, picking the right one can be tricky.
Today, we’re looking at two popular options: RemotePC and GoTo Resolve.
We’ll break down RemotePC vs GoTo Resolve.
Überblick
Wir haben sowohl RemotePC als auch GoTo Resolve getestet.
We used them for different tasks, from simple file sharing to helping friends with their tech problems.
This hands-on experience led us to this clear comparison.
Bereit für RemotePC? Testen Sie es jetzt und entdecken Sie Ihr verborgenes Potenzial. Schließen Sie sich Tausenden an!
Preisgestaltung: It has a free trial. Paid plan starts at $5/monthly.
Hauptmerkmale:
- Always-on remote access
- Remote printing
- Session recording
Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!
Preisgestaltung: It has a free trial. Paid plan starts at $23/monthly.
Hauptmerkmale:
- Asset Management
- Unattended Access
- Patch Management
What is RemotePC?
So, what is RemotePC all about?
It’s a tool that lets you get to your computer from anywhere else.
Imagine your office computer, but you’re at home.
RemotePC makes that happen. It’s built for easy access and control.
Entdecken Sie auch unsere Favoriten RemotePC alternatives…
Unsere Einschätzung
Bereit für RemotePC? Testen Sie es jetzt und entdecken Sie Ihr volles Potenzial! Schließen Sie sich über 170.000 Nutzern an, die täglich den nahtlosen Fernzugriff genießen.
Wichtigste Vorteile
- Connect up to 50 computers with certain plans.
- Always-on remote access for convenience.
- Drag-and-drop file transfer is super easy.
- Remote printing from your home office.
- Session logging and Berichterstattung for tracking.
- Whiteboard feature for quick notes.
Preisgestaltung
RemotePC bietet verschiedene Tarife an.
- Verbraucher: 22,12 $/Jahr
- Verbraucher44,62 $/Jahr
- SOHO: 74,62 $/Jahr
- Team: 224,62 $/Jahr
- Unternehmen: 449,62 $/Jahr
Vorteile
Nachteile
What is GoTo Resolve?
Let’s talk about GoTo Resolve.
It’s a tool that helps you fix computer problems from anywhere.
You can control someone’s computer.
You can also chat with them.
Es erleichtert die Hilfeleistung. Es eignet sich gut für kleine und mittlere Unternehmen.
Entdecken Sie auch unsere Favoriten Alternativen zu GoToResolve…
Unsere Einschätzung
GoTo Resolve is the secure, all-in-one IT management solution with built-in AI assistance and zero trust security.
Wichtigste Vorteile
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: Es überwacht Ihre Computer. Es benachrichtigt Sie bei Problemen.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- Endpunktverwaltung: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- Hohe Sicherheit: Your sessions are safe. Data stays private.
Preisgestaltung
GoTo Resolve has clear pricing. Here’s what you get:
- Fernzugriff23 US-Dollar/Monat
- Remote Support Plus: 44 $/Monat
- Standard-Endpunktverwaltung: 57 $/Monat
- Premium-Endpunktverwaltung: Preisinformationen auf Anfrage
Vorteile
Nachteile
Funktionsvergleich
RemotePC, an affordable service, focuses on providing secure remote access for individual consumers and small businesses with feature rich plans.
GoTo Resolve is a modern, all-in-one remote desktop software solution, offering comprehensive IT management, support capabilities, and Automatisierung for IT teams.
1. Core Focus: Remote Access vs. All-in-One IT
The fundamental difference lies in their scope, from simple connection to integrated IT service management.
- GoTo Resolve: Is an all in one IT management and remote support solution, integrating remote support, Remote Monitoring and Management (RMM), and conversational ticketing to help IT teams fix issues quicker and manage their organization’s entire IT service.
- RemotePC: A reliable tool and remote desktop software focused on providing excellent remote control and secure access for personal use and remote work. It offers essential remote access features but is not a dedicated IT service management platform.
2. Remote Monitoring and Automation
GoTo Resolve includes proactive support capabilities and Automatisierung to reduce manual workloads, features RemotePC does not offer.
- GoTo Resolve: Offers advanced features for proactive support and automation, allowing agents to monitor hardware and software, manage Windows updates (patch management), and automate routine tasks in the background without interrupting employees.
- RemotePC: Does not include native RMM or IT automation capabilities. Its management features are focused on remote device and user account management, allowing users to securely access their remote computers.
3. Licensing Model and Business Plans Cost
RemotePC is structured to be a low cost option for supporting a high number of computers, especially for small businesses.
- RemotePC: Its Geschäft plans cost less and are typically licensed based on the number of computers (one computer to large enterprises) that require unattended access. Plans like the SOHO plan offer unlimited user licenses, making it an affordable service.
- GoTo Resolve: Its pricing is based on the level of support capabilities and management features required (e.g., Remote Access, Remote Support Plus, Endpoint Management), with a free version that includes limited RMM features. It is often billed annually.
4. Unattended Access and Reliability
Both offer unattended access, but RemotePC is often praised by users for its stability in this specific feature.
- RemotePC: Unattended access is a core strength. Users find it a highly reliable tool for working remotely and remotely accessing work Geräte, with a simple setup requiring a personal key for secure connection.
- GoTo Resolve: Provides reliable unattended remote access, which is integrated with its RMM features to ensure the support team can connect and manage devices remotely, with a focus on zero trust Sicherheit.
5. On-Demand Support Functionality
The way each solution facilitates quick, ad-hoc remote support sessions varies, particularly in its client-side requirements.
- GoTo Resolve: Offers clientless remote support for attended access (logmein resolve), which allows new users to join a remote support session via a simple browser window or session link, eliminating the need to download the desktop app.
- RemotePC: Provides an Attended Access feature (HelpDesk plan) where a technician can connect to a person’s computer using a shared session code, either through the app or a web connection.
6. In-Session Productivity Tools
Both offer essential tools to improve efficiency during a remote session, but RemotePC often leads in multi-monitor handling.
- RemotePC: Offers excellent remote control with essential remote access features like multi monitor support, drag and drop file transfer (transfer files), remote printing, remote sound, and Text chat.
- GoTo Resolve: Provides powerful features within the remote session, including text chat, file transfers, remote printing, and the ability for up to three agents to join a session for collaboration.
7. Helpdesk and Conversational Ticketing
GoTo Resolve integrates service management features, simplifying the support process for agents.
- GoTo Resolve: Features conversational ticketing, enabling support agents to receive requests and triage problems from within popular communication tools like Microsoft Teams. This advanced feature greatly improves the support team workflow.
- RemotePC: Does not include a native ticketing system. It functions solely as a remote desktop software solution, and IT teams must use a third-party application to manage support requests.
8. Cross-Platform and Mobile Device Support
Both solutions offer extensive compatibility for remote work across all major operating systems.
- RemotePC: Provides multiple os support for Windows machines, Mac, and Linux, and offers mobile apps for Android devices and iOS devices, allowing individual users to securely access their remote computer.
- GoTo Resolve: Provides comprehensive mobile device support and support capabilities for operating systems including windows macos linux, ensuring agents can remotely control devices from nearly any platform.
9. Security and Encryption
Both solutions provide secure access, with RemotePC emphasizing strong encryption and GoTo Resolve emphasizing a zero trust security model.
- RemotePC: Ensures a secure connection with strong encryption (TLS v1.2 / AES-256) and two factor authentication. A personal key acts as a secondary password for each remote device.
- GoTo Resolve: Implements robust security features, including two factor authentication and a built-in zero trust architecture, which is key for advanced security posture and protecting the organization.
What to Look for When Choosing a Remote Access Tool?
When picking a remote access tool, consider these points:
- Geschwindigkeit: Does it feel fast and smooth?
- Benutzerfreundlichkeit: Is it simple to set up and use?
- Sicherheit: Does it protect your Daten well?
- Cost: Passt es in Ihr Budget?
- Merkmale: Does it have what you need (file transfer, multiple users)?
- Compatibility: Does it work on all your devices (PC, phone)?
- Unterstützung: Kann man Hilfe bekommen, wenn man Probleme hat?
- Zuverlässigkeit: Does it connect without issues?
- Unattended Access: Can you connect when no one is there?
Endgültiges Urteil (Unsere Wahl)
We looked closely at both tools.
Our pick is RemotePC. It’s better for most home users.
Kleinunternehmen like it too. RemotePC is easier to use.
It often costs less money.
GoTo Resolve is strong. But its extra features are for bigger IT teams.
Or businesses needing advanced support.
We tested these tools ourselves.
You can trust our advice.
If you just need to get to your computer, choose RemotePC.
It’s a good mix of features and easy to use.
Mehr von RemotePC
We’ve also compared RemotePC with these other popular remote access alternatives, highlighting their unique strengths:
- RemotePC vs TeamViewer: TeamViewer offers extensive features and broad platform compatibility for diverse needs.
- RemotePC vs AnyDesk: AnyDesk provides lightweight connections and impressive speed, even on slower networks.
- RemotePC vs Splashtop: Splashtop zeichnet sich durch seine hohe Streaming-Performance aus und ist ideal für grafikintensive Aufgaben.
- RemotePC vs RealVNC Connect: RealVNC Connect offers direct connections and strong security for network control.
- RemotePC vs GoTo Resolve: GoTo Resolve integriert IT-Management, Ticketing und umfassendere Fernwartungsfunktionen.
- RemotePC vs ISL Online: ISL Online provides flexible licensing and robust security with direct developer support.
- RemotePC vs BeyondTrust: BeyondTrust focuses on advanced security and compliance for large organizations.
- RemotePC vs LogMeIn: LogMeIn is known for its reliable, always-on access and comprehensive feature set.
More of GoTo Resolve
We’ve explored GoTo Resolve’s features, but how does it stand against other leading remote access solutions? Here’s a quick look:
- GoTo Resolve vs TeamViewer: TeamViewer offers extensive cross-platform compatibility and robust remote control for diverse devices.
- GoTo Resolve vs AnyDesk: AnyDesk provides high-speed, low-latency connections, ideal for quick, efficient remote work.
- GoTo Resolve vs Splashtop: Splashtop excels in high-performance streaming and cost-effective solutions for various business needs.
- GoTo Resolve vs RemotePC: RemotePC features always-on access and strong file transfer capabilities across multiple platforms.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect focuses on secure, direct connections with a long-standing VNC legacy.
- GoTo Resolve vs ISL Online: ISL Online offers flexible cloud/on-premise deployment and advanced multi-session collaboration features.
- GoTo Resolve vs BeyondTrust: BeyondTrust specializes in privileged access management and enterprise-grade security for critical systems.
Häufig gestellte Fragen
What kind of remote desktop functionality do these tools offer?
Both RemotePC and GoTo Resolve offer full remote desktop control. You can see and use the remote computer’s screen. They allow you to move files and interact with programs. This helps you work as if you were there.
How easy is deployment for new users?
RemotePC is generally simpler for quick deployment. You can install it fast and easily. GoTo Resolve might take a bit more setup. It’s often used for larger teams.
Can they integrate with other platforms like LogMeIn or TeamViewer?
RemotePC and GoTo Resolve are stand-alone tools. They don’t typically integrate directly with competitors like LogMeIn or TeamViewer. They aim to be your main remote access platform. Some advanced versions may offer an API for custom integration.
Do they support Linux operating systems?
RemotePC does offer support for Linux. GoTo Resolve also has some Linux capabilities, especially for IT support. Both allow you to access Linux machines, though the setup might differ remotely.
What kind of customer support can you expect?
Both services offer customer support. RemotePC provides help through various channels. GoTo Resolve is known for strong customer support. This is crucial to ensure you get help when needed.
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