Schwierigkeiten bei der Auswahl des richtigen Produkts Fernzugriff Das richtige Werkzeug für Ihr Unternehmen?
You’re not alone.
Many teams face this challenge, trying to find software that’s both powerful and easy to use.
The wrong choice can lead to wasted time, Sicherheit risks, and frustrated employees.
We’re here to help you cut through the confusion between GoTo Resolve vs ISL Online to make an informed decision.
Überblick
To give you the clearest picture, we’ve tested both GoTo Resolve and ISL Online.
Our team has thoroughly tested their features, ease of use.
And overall performance in real-world scenarios, so you can see how they truly stack up.
Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!
Preisgestaltung: It has a free trial. Paid plan starts at $23/monthly.
Hauptmerkmale:
- Asset Management
- Unattended Access
- Patch Management
Bereit für die clevere Wahl für Remote-Desktop im Jahr 2025? Testen Sie ISL online und schließen Sie sich Tausenden an!
Preisgestaltung: Es gibt eine kostenlose Testphase. Das kostenpflichtige Abonnement beginnt bei 34,90 $ pro Monat.
Hauptmerkmale:
- Bereitstellungsoption vor Ort
- Unbegrenzt verwaltet Geräte
- Erweiterte Anpassungsmöglichkeiten
Was ist ISL Online?
What is ISL Online? It’s a powerful remote access solution.
It lets you connect to computers and mobile Geräte from anywhere.
Think of it as your virtual bridge to any device. It’s known for being very secure and reliable.
Entdecken Sie auch unsere Favoriten ISL Online-Alternativen…
Unsere Einschätzung
Securely use RealVNC for remote desktop access! Want robust, secure remote access for your business? Try it now!. Download RealVNC now!
Wichtigste Vorteile
- 100% Vor-Ort-Option: Sie können es auf Ihren eigenen Servern hosten. Dadurch haben Sie die volle Kontrolle.
- Unbegrenzte Anzahl an Geräten/Benutzern: Eine Lizenz deckt eine unbegrenzte Anzahl von Endpunkten ab. Das spart Ihnen Geld.
- Starke Sicherheitsmerkmale: Es verwendet Ende-zu-Ende-Verschlüsselung. Ihre Daten bleiben privat.
- Custom Branding: Sie können Ihr Firmenlogo hinzufügen. Das wirkt professioneller.
- Live-Chat-Integration: Sprechen Sie mit den Kunden, während Sie ihnen helfen.
- Wake On LAN: Einen Computer aus der Ferne einschalten.
- Sitzungsaufzeichnung: Sitzungen zu Schulungs- oder Überprüfungszwecken aufzeichnen.
Preisgestaltung
Die Preisgestaltung von ISL Online ist unkompliziert. Sie bieten verschiedene Tarife an:
- Standard: 34,90 $/Monat.
- Prämie: 54,90 €/Monat
- Unternehmen: 99,90 €/Monat
- Bezahlung pro Nutzung: 0,25 $/Minute
Vorteile
Nachteile
What is GoTo Resolve?
So, what exactly is GoTo Resolve? Think of it as a complete toolkit for IT support.
It’s designed to help businesses manage and fix computer issues remotely.
This means you can help your employees or customers no matter where they are.
Entdecken Sie auch unsere Favoriten Alternativen zu GoToResolve…
Unsere Einschätzung
GoTo Resolve is the secure, all-in-one IT management solution with built-in AI assistance and zero trust security.
Wichtigste Vorteile
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: Es überwacht Ihre Computer. Es benachrichtigt Sie bei Problemen.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- Endpunktverwaltung: Manage up to 10 devices. Keep them secure and updated.
- Automatisierte Aufgaben: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- Hohe Sicherheit: Your sessions are safe. Data stays private.
Preisgestaltung
GoTo Resolve has clear pricing. Here’s what you get:
- Fernzugriff23 US-Dollar/Monat
- Remote Support Plus: 44 $/Monat
- Standard-Endpunktverwaltung: 57 $/Monat
- Premium-Endpunktverwaltung: Preisinformationen auf Anfrage
Vorteile
Nachteile
Funktionsvergleich
Deciding between remote desktop software like GoTo Resolve (formerly LogMeIn Resolve/GoToAssist) and ISL Online requires a close look at their features.
This comparison details how both great tools help IT professionals provide remote assistance and manage remote devices.
1. Core Remote Access and Control
Both solutions offer fundamental remote control capabilities, screen sharing, and the ability for a support team to join a remote session.
- Gehe zu Resolve: Provides fast and reliable remote access and remote control, including the ability for agents to support a remote user with either zero-download remote view or full remote session control via the desktop app or web console.
- ISL Online: Offers full remote control over remote devices with its ISL Light desktop app. It is considered an extremely easy and user friendly remote desktop solution for both the IT professional and the client end.
2. Proactive Support and IT Management
GoTo Resolve offers advanced features that move beyond reactive support, integrating RMM capabilities, whereas ISL Online focuses on pure remote support functionalities.
- Gehe zu Resolve: GoTo Resolve offers proactive support through built-in Remote Monitoring and Management (RMM) tools like device monitoring, patch management, and remote execution, allowing IT professionals to triage problems and fix issues quicker before they Auswirkungen end users.
- ISL Online: Primarily functions as a dedicated remote support session and remote desktop software. It offers features like ISL AlwaysOn for unattended access, but its focus is less on proactive device monitoring and more on providing immediate remote assistance.
3. Unattended Access and Administrative Mode
The ability to access unattended computers is key for maintenance and performing tasks that require administrator rights.
- Gehe zu Resolve: Supports unattended remote computers on Windows, Mac, and Android, and includes features like background file manager and remote terminal access to perform administrative tasks without interrupting the remote user.
- ISL Online: Offers robust unattended access via the ISL AlwaysOn agent, which requires an access password for security. It supports restarting a remote computer in administrative mode (admin rights) to perform privileged tasks.
4. Integrated Ticketing and Support Workflow
GoTo Resolve unifies the support process with modern helpdesk features, which is an extra feature compared to ISL Online’s pure connectivity focus.
- Gehe zu Resolve: Integrates modern incident management and conversational ticketing, notably with Microsoft Teams, making it easy for users to receive requests and for agents to create, manage, and start a remote support session directly from the chat app.
- ISL Online: Provides high-quality connection for support sessions, but the core product does not include an integrated ticketing or helpdesk system. It focuses on the remote desktop connection itself, providing tools like session links to join a request.
5. Mobile Device Support and Connectivity
The need for mobile device support is growing, with agents needing to access android and ios devices or provide support from their own mobile device.
- Gehe zu Resolve: Offers comprehensive mobile device support for remote devices running iOS, Android, and Chromebook. Agents can use the mobile app for remote control and even interactive camera share to assist with hardware issues.
- ISL Online: Provides good mobile support, allowing connections to and from android devices Und ios devices using the ISL Light app. It is a highly cross-platform solution to provide remote support.
6. Lizenzmodell und Bezahlbarkeit
The cost structure affects how an organization can scale its support team and manage new users.
- Gehe zu Resolve: Licenses are typically priced per agent (technician) and often billed annually. The pricing can increase based on the inclusion of RMM and advanced features like endpoint protection.
- ISL Online: Employs a unique licensing model often based on the number of simultaneous or concurrent sessions. One license can support an unlimited users and an unlimited number of client machines or unattended machines, offering great features for scaling teams.
7. Security and Encryption Standards
Both solutions prioritize maximum security for their support capabilities, which is crucial for regulated industries dealing with sensitive information or Daten.
- Gehe zu Resolve: Built with a security-first, zero trust architecture. It includes robust security with multi-factor authentication and two factor authentication, ensuring banking-grade encryption for remote support session data.
- ISL Online: Complies with strict security standards, using a strong end-to-end encryption (AES 256-bit) and two factor authentication to secure the access password and all data transferred during a remote session.
8. Deployment Options
Deployment flexibility is a major difference, particularly for larger organizations and those in regulated industries.
- Gehe zu Resolve: Primarily a cloud-based service, simplifying setup and maintenance for the support team and clients.
- ISL Online: Provides both a robust cloud license and a Self-Hosted/private cloud option. This allows IT environments to gain full control over their data and infrastructure, a key requirement for highly regulated industries like health care.
9. Individualisierung und Markenbildung
The user interface and branding options help to maintain a consistent professional presence for the IT professionals.
- Gehe zu Resolve: Offers customization and branding options, although its user interface and workflow is designed to be a unified, all-in-one app experience.
- ISL Online: Features custom branding and standard customization, allowing users to integrate their logo, change colors, and name the application, all through an intuitive interface.
What to Look for When Choosing Remote Access Software?
- Sicherheitsmerkmale: Prioritize robust encryption and authentication.
- Benutzerfreundlichkeit: Is it simple for both technicians and end-users?
- Platform Compatibility: Unterstützt es alle Ihre Betriebssysteme (Windows, Mac, Linux, mobil)?
- Bereitstellungsoptionen: Do you need cloud-based or self-hosted?
- Leistung: Look for fast connection speeds and minimal lag.
- Preisstruktur: Understand recurring costs and included features.
- Integrationsmöglichkeiten: Does it work with your existing help desk or CRM?
- Kundendienst: What kind of support does the vendor offer?
Endgültiges Urteil
Also, welche remote access software wins?
For most businesses wanting an all-in-one solution, GoTo Resolve is our top pick.
It combines remote support with ticketing and Automatisierung, making IT tasks much easier.
However, if top-tier security and self-hosting are crucial, ISL Online is a fantastic alternative.
Its focus on performance and unique self-hosted option truly stands out.
We’ve thoroughly tested both and considered user reviews so that you can trust our advice.
More of GoTo Resolve
We’ve explored GoTo Resolve’s features, but how does it stand against other leading remote access solutions? Here’s a quick look:
- GoTo Resolve vs TeamViewer: TeamViewer offers extensive cross-platform compatibility and robust remote control for diverse devices.
- GoTo Resolve vs AnyDesk: AnyDesk provides high-speed, low-latency connections, ideal for quick, efficient remote work.
- GoTo Resolve vs Splashtop: Splashtop excels in high-performance streaming and cost-effective solutions for various business needs.
- GoTo Resolve vs RemotePC: RemotePC features always-on access and strong file transfer capabilities across multiple platforms.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect focuses on secure, direct connections with a long-standing VNC legacy.
- GoTo Resolve vs ISL Online: ISL Online offers flexible cloud/on-premise deployment and advanced multi-session collaboration features.
- GoTo Resolve vs BeyondTrust: BeyondTrust specializes in privileged access management and enterprise-grade security for critical systems.
Mehr von ISL Online
Wir haben ISL Online mit den folgenden Alternativen verglichen und ihre wichtigsten Stärken hervorgehoben:
- ISL Online vs TeamViewer: TeamViewer bietet umfangreiche Funktionen und weitreichende Integrationen auf Unternehmensebene.
- ISL Online vs AnyDesk: AnyDesk ist bekannt für seine unglaubliche Geschwindigkeit und seinen schlanken Client für schnelle Verbindungen.
- ISL Online vs Splashtop: Splashtop zeichnet sich durch hohe Streaming-Leistung aus und ist ideal für Grafik- und Videostreaming.
- ISL Online vs RemotePC: RemotePC bietet kostengünstigen, permanenten Zugriff und robuste Unterstützung für mehrere Monitore.
- ISL Online vs RealVNC Connect: RealVNC Connect bietet direkte, sichere Verbindungen mit umfangreichen Konfigurationsmöglichkeiten.
- ISL Online vs GoTo Resolve: GoTo Resolve integriert IT-Ticketing und Anlagenmanagement für umfassende Unterstützung.
- ISL Online vs BeyondTrust: BeyondTrust bietet fortschrittliche Sicherheit und differenzierte Zugriffskontrolle für Unternehmen.
Häufig gestellte Fragen
What is the main difference between GoTo Resolve and ISL Online?
GoTo Resolve is an all-in-one IT management tool with remote support, while ISL Online focuses primarily on high-performance remote access and offers a unique self-hosted option for greater control.
Can I use these tools from a web browser?
Yes, both GoTo Resolve and ISL Online offer access and session initiation through a web browser, making them convenient to use without extensive software installations.
Which solution is better for small businesses?
GoTo Resolve might be better for kleine Unternehmen seeking a comprehensive solution for IT management and support. ISL Online is excellent if you just need core remote access.
Do these services offer unattended access?
Yes, both GoTo Resolve and ISL Online provide unattended access. This means you can connect to and manage devices even when no one is physically present at the remote location.
Is there a free trial available for either service?
Typically, both GoTo Resolve and ISL Online offer free trials. This allows you to test their features and see how well they fit your specific remote support needs before committing to a purchase.
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