⚡ 快速结论：
- 定价： HubSpot free tools start at $0/month, with paid plans from $15/seat/month. Close CRM starts at $35/seat/month with no free plan.
- 最适合： HubSpot suits sales and marketing teams that want contact management, email marketing and landing pages in one crm platform. Close CRM suits outbound sales teams that live on phone calls.
- 主要区别： HubSpot bundles Marketing Hub, Sales Hub and Service Hub. Close offers built in calling, a power dialer and a universal inbox instead.
- 我们的选择： HubSpot for most 小型企业, because its free crm supports up to one million contacts and unlimited users.
Most teams pick a crm before they know how they sell.
That is the real split between HubSpot and Close CRM.
HubSpot is built around inbound marketing and long term customer relationships.
Close is built around calls, follow ups and closing more deals fast.
Both are solid crm tools. They just serve different sales processes.
概述
This HubSpot vs Close CRM comparison covers pricing, core features and ease of use.
We also break down which crm software fits which team.
Our sources include published specs, official documentation and G2 reviews.
我们的撰稿人也亲自体验了这两款应用。
这些笔记出现在下面的“我们的团队注意到”部分中。
HubSpot是什么？
HubSpot CRM 是一个面向销售和营销团队的客户关系管理平台。
它可以帮助您实时管理联系人并跟踪交易。
Its connected hubs join marketing, sales and service work in one place.
The free version supports one million contacts and unlimited users.
That freemium model is why so many startups begin here.
Over 750,000 customers use the company’s tools each week.
🏆 优胜者：HubSpot
Start free with contact management, email tracking and one deal pipeline. Add Marketing Hub or Sales Hub when your 商业 生长。
HubSpot定价
Here is what HubSpot costs today. HubSpot offers free features first, then paid plans.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 免费工具 | 每月 0 美元 | Contact management for smaller businesses |
| 营销中心入门 | 每席每月 15 美元 | Email marketing and landing pages |
| 入门级客户平台 | 每席每月 15 美元 | Small business teams wanting every hub |
| 营销中心专业人士 | 每席每月 800 美元 | Custom reports and heavy 自动化 |
Pricing verified August 2026.
免费试用： No trial needed. The free plan never expires and needs no card.
退款保证： None published. Paid subscriptions require an annual commitment.
📌 笔记： The Starter plan includes 1,000 marketing contacts. Each extra thousand contacts costs $50, so budget for list growth.
⚠️ Pricing conflict flagged: Our research notes list a Professional plan near $1,080/month and enterprise plans near $4,000/month. Our verified 数据 shows the figures in the table above. Check the pricing page before you buy, since hub mixing changes the total.
HubSpot 的主要优势
Here is what makes HubSpot worth a look:
- A real free plan: HubSpot’s free CRM holds up to one million contacts. It also allows unlimited users, one deal pipeline and one team.
- Marketing tools built in: HubSpot’s marketing side covers email marketing, landing pages, website pages and email tracking inside the same crm platform. Lead nurturing does not need a second tool.
- 500+ business apps: HubSpot integrates with Google Workspace, Microsoft 365 and Salesforce. Facebook Messenger and live chat feed the same universal inbox.
- Clean visual dashboard: The dashboard shows your whole sales pipeline in real time. Sales leaders can read it without training.
- Breeze AI automation: Recent updates automate repetitive tasks like email drafting and data enrichment. That cuts manual data entry for your sales team.
- HubSpot学院： A large library of free training helps new users learn the software. It is a real customer success advantage for small businesses.
- Room to scale: Custom properties, custom objects and custom reports unlock as you move into professional and enterprise plans.
我们的团队注意到了什么
我们的 作家 set up a free HubSpot account and ran a small contact list through it. Here is what stood out during that hands-on time:
The walkthrough below covers the same setup steps on screen.
HubSpot 的优点和缺点
✅ 优点
- 免费套餐支持一百万个联系人和无限用户。
- Marketing, sales and service tools live in one crm platform
- 可与包括 Salesforce 在内的 500 多个商业应用程序集成。
- 用户友好的界面和引导式设置流程
- HubSpot Academy training and a deep knowledge base
❌缺点
- Pricing gets complex once you mix and match hubs
- Free version has no live email support or phone support
- Steep learning curve for advanced features and analytics
- Customization feels rigid next to developer focused other crms
什么是Close CRM？
Close CRM 是一个专为中小企业打造的销售平台。
It focuses on turning leads into revenue rather than on marketing.
Email, calling and SMS all land in one universal inbox.
Sales reps can dial multiple numbers straight from the browser.
Smart Views filter leads so your team works the hottest prospects first.
Most people choose Close for high-velocity outbound sales.
Runner Up: Close CRM
Built in calling, email sequences and a power dialer in one app. A 14-day free trial lets you test it with real calls.
关闭 CRM 定价
Close keeps pricing simple with three seats-based tiers. There is no free plan.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本要素 | 每席每月 35 美元 | Startup features for solo reps and tiny teams |
| 生长 | 每席每月 99 美元 | Professional features, multiple pipelines, power dialer |
| 规模 | 每席每月 139 美元 | Call coaching, custom objects, predictive dialer |
Pricing verified August 2026.
免费试用： Yes. Close offers a 14-day free trial with no card required.
退款保证： None published. Onboarding includes free one-click migration from other crm options.
📌 笔记： Every tier bundles calling, texting and email. Advanced features like call coaching and enhanced customization sit in higher tiers.
⚠️ Pricing conflict flagged: Our research notes list Startup, Professional and Enterprise tiers at $59, $109 and $149 per user monthly. Our verified data shows the Essentials, Growth and Scale figures above. Confirm on the Close pricing page before you buy.
Close CRM 的主要优势
Here is why outbound teams pick this tool:
- 内置通话功能： You can make phone calls from the app without a separate phone system. Power dialer and predictive dialer options speed up 外联.
- One universal inbox: Email, calls and SMS sit together, so nobody hunts across other tools for context.
- 智能视图： Saved filters rank leads by custom fields and criteria. Reps always know who to call next.
- Automation that cuts busywork: Workflows and automated reminders handle follow ups. That removes a lot of manual data entry.
- 在线辅导： Managers can listen and help during calls. Activity lands on profile timelines for later review.
- 快速设置： A CSV import tool and free one-click migration get data in quickly. Full team engagement often happens inside the trial.
- Support and security: The help center, API documentation for any developer and regular product updates back the platform, with security handled responsibly.
The benefits view below groups those same strengths by sales stage.
我们的团队注意到了什么
Our writer ran a trial account, imported a lead list and made test calls. Here is what stood out:
关闭 CRM 的优缺点
✅ 优点
- Best-in-class calling with dialing straight from the browser
- Email, SMS and calls share a single universal inbox
- Quick onboarding, with free migration help and training
- Rated 4.7/5 on G2 for simplicity and outreach
❌缺点
- 报告 is weaker than most rival crm platforms
- No free plan, and entry pricing sits mid-tier
- Roughly 80 integrations, fewer than HubSpot’s 500+ business apps
- Less customizable, with no marketing hub or landing pages
功能对比
Ready for a closer look at HubSpot vs Close CRM? We compare ten areas that decide most buying calls.
| 特征 | HubSpot | 关闭 CRM |
|---|---|---|
| 起价 | $0/month (free tools) | 每席每月 35 美元 |
| 免费计划 | ✅ | ❌（14天免费试用） |
| Contact Limit | ✅ One million contacts | ✅ Plan based |
| 内置通话 | ❌ 有限 | ✅ Power and predictive dialer |
| 电子邮件营销 | ✅ 营销中心 | ✅ Bulk email and sequences |
| 着陆页 | ✅ | ❌ |
| 集成 | ✅ 500+ 个商业应用 | ✅ Around 80 other tools |
| 自定义报告 | ✅ Custom graphs and dashboards | ❌ Basic reporting |
| 最适合 | Sales and marketing teams under one roof | Outbound sales teams on phone calls |
1. Contact Management & Custom Objects
HubSpot： Contact management is the core of HubSpot’s CRM, and the free plan holds up to one million contacts. Custom properties and custom objects let you shape records around your business, though those advanced options sit in higher plans.
关闭客户关系管理系统： Leads and contacts are organised for speed, not storage. Smart Views and custom fields surface the right lead at the right moment, and search feels quick even on long lists.
2. Universal Inbox & Conversations
HubSpot： A shared inbox collects live chat, 聊天机器人 threads, Facebook Messenger and email in one view. It suits a support team as much as a sales team.
关闭客户关系管理系统： Email, calling and SMS land in a single inbox built for outreach. Every touch is captured on profile timelines automatically.
Conversations then thread those channels together per lead.
3. Built In Calling, Dialers & Call Coaching
HubSpot： Calling exists inside Sales Hub, but minutes and features depend on your tier. Most heavy callers pair HubSpot with a separate dialer.
关闭客户关系管理系统： This is Close’s strongest card. A power dialer and a predictive dialer let reps dial multiple numbers back to back, and managers can join live for call coaching.
💡 专业提示： The more your reps talk to prospects each day, the more calling depth should outrank marketing features in your decision.
4. Email Marketing & Lead Nurturing
HubSpot： HubSpot Marketing Hub runs campaigns, email tracking and lead nurturing from the same records your reps use. Inbound marketing here is a full discipline, not a bolt-on.
关闭客户关系管理系统： You get bulk email, email templates and email sequences aimed at outbound replies. There is no marketing hub for nurture campaigns or forms.
5. Content, Landing Pages & Website Pages
HubSpot： You can build landing pages, blog posts and website pages without a developer. That helps a small business attract new customers instead of only chasing them.
关闭客户关系管理系统： Close does not publish content at all. You will need another tool for pages and any inbound traffic.
6. 电子商务与支付
HubSpot： Quotes, payment links and product records connect to the same deal pipeline. Companies selling online can track an order and the customer experience side by side.
关闭客户关系管理系统： Close tracks deals and opportunity value but leaves billing to integrations. That keeps the app lean for pure sales work.
7. Automation & AI
HubSpot： Workflow automation covers lead routing, tasks and internal alerts across every hub. The Breeze AI suite drafts emails and enriches data so reps skip repetitive work.
关闭客户关系管理系统： Workflows fire automated follow ups and reminders after every call or email. Sales AI summarises calls so nobody retypes notes.
The AI layer sits on top of those same workflows.
8. 报告与分析
HubSpot： Analytics run from contact to closed deal, with custom reports and custom graphs on paid tiers. Sales leaders get sales pipeline management data without exporting anything.
关闭客户关系管理系统： Reports cover quick KPI checks and activity tracking for coaching. G2 reviews flag reporting as the weakest area of the product.
⚠️ 警告： If board-level reporting matters, test Close’s exports during the trial before you commit budget.
9. Integrations, Customization & Mobile
HubSpot： Over 500 business apps connect, including Google Workspace, Microsoft 365, Zoom meetings and Salesforce. Some users still find customization rigid next to a developer-first crm platform.
关闭客户关系管理系统： Around 80 integrations cover the usual sales stack, and the mobile device app keeps reps working away from the desktop. Advanced CRM settings add multiple pipelines and deeper custom fields.
Higher tiers unlock the advanced CRM controls shown here.
10. 定价与成本
Let’s put the plans side by side.
| 层级 | HubSpot | 关闭 CRM |
|---|---|---|
| 自由的 | 免费工具：每月 0 美元 | ❌ 无免费套餐 |
| 入口 | Marketing Hub Starter: $15/seat/month | 基本套餐：35 美元/座位/月 |
| 中 | Starter Customer Platform: $15/seat/month | 增长：99 美元/席位/月 |
| 顶部 | Marketing Hub Professional: $800/seat/month | 价格：139美元/座位/月 |
HubSpot： Entry cost is the lowest here, and free features carry a real team for months. The jump to the professional plan is steep, so map your needs before upgrading.
关闭客户关系管理系统： Pricing climbs in smaller steps and the top tier stays under $140 per seat. For a five-rep team the middle plan often beats stacking a cheap crm plus a dialer.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| A zero-cost start | HubSpot | 免费套餐，用户数量不限 |
| Heavy phone calls | 关闭 CRM | 强力和预测拨号器 |
| 入站营销 | HubSpot | Landing pages and campaigns |
| Fast rep onboarding | 关闭 CRM | Setup inside the free trial |
| 深度分析 | HubSpot | Custom reports and dashboards |
| One tool for marketing and sales | HubSpot | Hubs share one contact database |
💰 您的预算
HubSpot costs nothing to start and $15 per seat monthly after that. Close asks $35 per seat from day one, which is fair if it replaces your phone system.
🔌 您的技术栈
HubSpot connects to 500+ business apps, so it slots into most stacks. Close covers about 80 other tools, which is enough for a focused sales stack.
📞 您的销售流程
Outbound sales processes built on dials belong in Close. Inbound funnels that start with content and forms belong in HubSpot.
🎓您的经验水平
Close is simpler to learn, and most reps get productive within days. HubSpot is user friendly at the surface but has a steep learning curve deeper in.
🆓 免费试用和演示
Run both at once for two weeks with the same lead list. Compare replies, dials and reporting before any card details change hands.
🛟 支持选项
HubSpot’s free tier gives you documentation and community, not live email support, and paid tiers add onboarding services. Close offers proactive onboarding, a help center and steady product updates.
切换指南
Already on one of them? Here is what changes if you move.
🔄 Switching from HubSpot to Close CRM?
✅ 你将获得：
- Built in calling with a power dialer, no extra phone bill
- Live call coaching and cleaner rep-level activity data
- A simpler app that your team learns in days
❌ 你会失去什么：
- The free plan and its one million contacts
- Landing pages, forms and inbound marketing tools
- Deep custom reports and 500+ app integrations
📋 如何切换：
- Export contacts, companies and deals from HubSpot as CSV files
- Start the 14-day free trial and request migration help
- Rebuild pipelines and Smart Views, then invite the team
🔄 Switching from Close CRM to HubSpot?
✅ 你将获得：
- A free tier that lets you cut seat costs immediately
- Marketing Hub, Sales Hub and Service Hub on one contact record
- Stronger analytics and HubSpot Academy training
❌ 你会失去什么：
- The predictive dialer and one-click browser calling
- Call coaching built for sales managers
- A lighter interface with fewer settings to configure
📋 如何切换：
- Export leads, opportunities and call logs from Close
- Create a free HubSpot account and import the files
- Map custom fields to custom properties, then connect your dialer
我们的评测没有涵盖的内容
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise plans, custom API builds or multi-region compliance setups. Call quality across different carriers also sits outside our scope. If you manage fifty or more seats, your priorities will differ from what we covered here.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | HubSpot |
| 🚀 核心 CRM 功能 | HubSpot |
| 📞 Calling & Outreach | 关闭 CRM |
| 🎯 营销工具 | HubSpot |
| 👶 易用性 | 关闭 CRM |
| 🔌 集成 | HubSpot |
| 📊 报告与分析 | HubSpot |
| 🏆 总冠军 | HubSpot |
🏆 获奖者：HubSpot
HubSpot wins 5 out of 7 categories.
最适合： free contact management, inbound marketing, and teams that want marketing and sales in one crm platform
These two products answer different questions. HubSpot asks how you attract and nurture relationships over time.
Close asks how many quality conversations your reps can have today. Its calling depth is the reason teams pay more per seat.
Close CRM is excellent for high-volume outbound work and quick team engagement. But for broader business growth, a free entry point and stronger reporting, HubSpot is the safer pick for most companies.
HubSpot 的更多比较
Still weighing HubSpot alternatives? Here is how it lands against three common rivals.
HubSpot 在以下方面胜出： faster setup for non-technical users, a genuinely free tier, and bundled marketing tools
Salesforce 的优势在于： deeper customization, a bigger network of enterprise partners, and stronger admin controls at scale
HubSpot 与 管道驱动
HubSpot 在以下方面胜出： free features, email marketing and landing pages, and customer success resources
Pipedrive 获胜： lighter deal pipeline views, cheaper mid-tier seats, and quicker daily navigation for pure sales
HubSpot vs 星期一 客户关系管理
HubSpot 在以下方面胜出： native email tracking, richer contact records, and an inbound marketing engine
周一 CRM 胜出： flexible boards for tasks, easier cross-team project views, and simpler per-seat math
相比之下，Close CRM 的优势更多
Here is how Close stacks up against three other crm options.
Close CRM 与 Freshsales CRM 的比较
险胜： dialer speed, faster rep onboarding, and cleaner call activity timelines
Freshsales 在以下方面胜出： a free starting tier, broader reporting views, and lower cost per seat at the entry level
关闭 CRM 与 即刻
险胜： phone-first outreach, full pipeline tracking, and manager coaching tools
立即赢得： inbox warm-up at volume, cheaper cold email sending, and deliverability tooling
关闭 CRM 与 GoHighLevel
险胜： a cleaner interface, dialer reliability, and focus on direct selling
GoHighLevel 获胜： managing agency clients, funnel building, and white-label options for resellers
常见问题解答
HubSpot CRM最适合用于什么用途？
It suits small businesses that want contact management, marketing and service in one system. The free plan makes it a low-risk first CRM for a growing company.
HubSpot CRM真的免费吗？
Yes. The free tier costs $0/month and covers unlimited users and one million contacts. Limits apply to automated emails, email tracking notifications and live support.
Close 与其他 CRM 系统有何不同？
It blends CRM records with sales engagement in one app. Calling, texting and email sit together, which most traditional systems leave to add-ons.
Close每月费用是多少？
Plans run $35, $99 and $139 per seat each month for Essentials, Growth and Scale. A 14-day trial lets you test before paying.
还有比 HubSpot 更好的客户关系管理系统吗？
It depends on your workflow. Salesforce fits complex enterprise setups, Zoho CRM undercuts on price, and Close beats both for teams that live on the phone.
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