选择正确的 客户关系管理 很艰难,对吗?
You’re looking at HubSpot vs Close 客户关系管理, and honestly, it isn’t very clear.
Imagine choosing the wrong one. You waste time and money and maybe even lose customers.
Don’t worry, we’re going to break it down.
We’ll look at HubSpot vs Close 客户关系管理 side-by-side so you can see the real differences.
概述
We’ve spent weeks diving deep into both HubSpot and Close CRM.
Our team tested each platform’s features, ran real-world scenarios, and compared user experiences.
This hands-on approach allows us to give you a genuine, practical comparison.
想进一步了解 HubSpot 如何帮助您的企业发展?
定价: 它有一个免费计划。高级计划起价为 $15/月。
主要特点:
- 营销自动化
- Sales Pipelines
- Service Hub
Ready to boost your team’s productivity and streamline your workflow?
定价: It has a free plan. The premium plan starts at $35/month.
主要特点:
- Power Dialer
- Call Recording
- SMS Marketing
什么是 HubSpot?
Okay, let’s talk about HubSpot. It’s a big deal in the CRM world.
Think of it as an all-in-one platform.
You get tools for marketing, sales, and customer service.
It’s designed to help you grow your business.
此外,探索我们最喜欢的 Hubspot 替代品...
Grow your business better. HubSpot’s powerful CRM platform gives you the tools you need to attract, engage, and delight customers.
主要优点
HubSpot 以其一体化方法和强大的免费计划而大放异彩。以下是它脱颖而出的原因:
- 免费 CRM: 是的,你没看错!HubSpot 提供完全免费的 CRM,用户数量不受限制,联系人多达 100 万。
- 营销自动化: Automate your marketing tasks, such as email campaigns and 社交媒体 posting, to save time and boost efficiency.
- 销售管道管理: 可视化并跟踪您的销售流程,从而更轻松地识别瓶颈并更快地完成交易。
- 广泛的集成: 将 HubSpot 与 1,000 多种常用业务工具连接起来,以简化工作流程。
定价
- 免费工具:最多可免费使用两名用户。
- 营销中心启动器:$15/座位/月。
- 启动客户平台:$15/座位/月。
- 营销枢纽专业版 + 三个席位:$800/月,额外座位 $45/月。
优点
缺点
What is Close CRM?
Now, let’s switch gears to Close CRM.
It’s built for sales teams that focus on closing deals.
Think of it as a sales-first CRM. It helps you manage leads and make more calls.
此外,探索我们最喜欢的 Close CRM alternatives…
Boost sales and productivity with Close CRM’s built-in calling, email sequences, and automation.
主要优点
- 内置呼叫: Make and receive calls directly within Close.
- 强大的 email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
定价
所有计划都将 每年计费.
- 要点: $35/seat/month.
- 生长:99 美元/席/月。
- 规模: $139/seat/month.
优点
缺点
功能比较
让我们来看看具体细节。
We’ll compare key features, highlighting where each platform excels.
This will help you determine which CRM provides the tools your business needs.
1. CRM Experience
- HubSpot:
- It offers a comprehensive customer relationship management (CRM) experience. Its user-friendly design integrates marketing and sales. HubSpot CRM is built to scale with growing businesses looking for a holistic solution.
- Close CRM:
- Focuses on a streamlined sales CRM experience. Its interface is designed for sales teams that prioritize direct communication and efficient deal closing.
2. 销售参与
- HubSpot:
- HubSpot Sales Hub includes email tracking, deal tracking, and pipeline management. It helps businesses streamline their sales processes with robust sales engagement tools.
- Close CRM:
- It provides built-in calling and power dialer capabilities, enhancing direct sales engagement. It’s designed for teams that rely on phone outreach.
3. Automation Features
- HubSpot:
- It offers extensive automation features for marketing and sales, including automated workflows, email marketing sequences, and lead scoring.
- Close CRM:
- Focuses on sales-specific automation, such as automated email sequences and task reminders. It’s designed to automate repetitive sales tasks.
4. 管道管理
- HubSpot:
- It provides customizable pipeline management tools with visual drag-and-drop functionality. It allows for the detailed tracking of deals through each stage.
- Close CRM:
- Offers a clear and concise pipeline management view. It prioritizes the efficient movement of deals through the sales process.
5. 电子邮件营销
- HubSpot:
- Includes robust email marketing tools within its platform. This allows for personalized campaigns and detailed analytics.
- Close CRM:
- It provides email sequences for follow-ups and outreach. While effective, it primarily focuses on sales-related emails rather than broad marketing campaigns.
6. Customer Engagement
- HubSpot:
- It focuses on holistic customer engagement across marketing, sales, and service, aiming to create a unified customer experience.
- Close CRM:
- It prioritizes sales-driven customer engagement and is designed to facilitate direct and efficient communication with leads and customers. Thus, it is a great startup option for sales-focused companies.
选择 CRM 软件时要注意什么?
- 定制: Can the CRM be tailored to your specific workflows?
- 报告和分析: Does it provide the insights you need to track performance?
- 客户支持: What level of support is offered, and is it readily available?
- 培训和入职: How easy is it to get your team up and running?
- 行业特定功能: Does it offer tools tailored to your industry’s unique needs?
- User Reviews and Reputation: What are other users saying about their experience?
最终裁决
So, Close vs HubSpot: which one’s the winner?
For most businesses wanting a complete package, we lean towards HubSpot.
It does more than just sales.
It handles marketing and customer service, too.
It’s like getting three tools in one now if your team lives on the phone.
Close CRM’s built-in calling is a big plus.
However, for overall growth, HubSpot has the edge.
Close and HubSpot both have strengths, but HubSpot’s broader features often win out.
Hubspot 的更多信息
我们探讨了 Hubspot 的几种替代方案,每种方案都有其独特的优势。
以下是 Hubspot 与这些软件解决方案的简要比较:
- Hubspot vs Gohighlevel: GoHighLevel 主要为营销机构量身定制,提供了一个管理各种数字营销任务(包括预约安排和社交媒体)的一体化平台。相反,Hubspot 则面向各种规模的企业,通过更广泛的营销、销售和服务工具集,在入站营销方面表现出色。
- Hubspot 与 Pipedrive: Pipedrive 是一款专注于销售的 CRM,以可视化销售管道管理和直观的界面而著称,是跟踪交易的理想选择。Hubspot 提供了一个更全面的一体化平台,涵盖销售、营销和客户服务。
- Hubspot vs Keap: Keap(前身为 Infusionsoft)专注于客户关系管理和营销自动化,尤其适合希望简化销售流程和联系人管理的小型企业。Hubspot 提供更广泛的营销、销售和服务功能,通常具有更强大的自动化和报告功能。
- Hubspot vs ActiveCampaign: ActiveCampaign 擅长电子邮件营销和营销自动化,具有先进的细分和条件逻辑。不过,Hubspot 提供了一个更广泛的一体化平台,包括潜在客户生成、社交媒体管理以及更广泛的自动化触发器和操作。
- Hubspot 与 Clickfunnels: ClickFunnels 致力于创建高转化率的销售漏斗,重点关注着陆页和销售流程。另一方面,Hubspot 是一个更广泛的营销和销售自动化平台,除了提供漏斗构建之外,还提供全面的工具,包括客户关系管理(CRM)、内容管理和销售自动化。 这.
- Hubspot 与 Folk: Folk 是一款较为简单的 CRM 解决方案,擅长直接管理和组织联系人。它适用于注重易用性的小型团队。Hubspot 提供更强大的联系人管理、详细的分析以及更广泛的营销和销售功能,但学习曲线较陡。
- Hubspot 与 Instantly: Instantly 擅长冷门电子邮件推广和潜在客户生成自动化。Hubspot 提供更广泛的工具套件,包括完整的客户关系管理、具有高级设计功能的综合电子邮件营销、社交媒体集成以及更广泛的自动化工作流程。
- Hubspot 与 ClickUp: ClickUp 主要是一款项目管理工具,具有广泛的定制和协作功能。它允许用户管理任务、文档和目标。虽然它通过自定义字段提供了一些 CRM 功能,但 Hubspot 是一个专门的 CRM 系统,旨在全面管理客户关系和简化销售流程。
- Hubspot 与 Monday CRM: Monday.com 是一个专注于项目管理、协作和工作流程自动化的工作操作系统。相比之下,Hubspot 是一个完全集成的 CRM,提供深入的销售、营销和客户服务自动化。它旨在推动企业创收并扩大规模。
- Hubspot vs Capsule CRM: Capsule CRM 是一款简单易用的联系人管理器和销售跟踪器,非常适合需要整理客户信息和清晰管道视图的小型企业。Hubspot 的 CRM 功能更强大、更丰富,具有先进的销售管道、全面的营销自动化和广泛的集成。
- Hubspot 与 Insightly: Insightly 将客户关系管理与强大的项目管理功能结合在一起,使其成为企业的多功能工具。Hubspot 在营销自动化和更广泛的销售功能方面表现出色,为内向营销和潜在客户培育提供了更全面的套件。
- Hubspot vs Freshsales CRM: Freshsales CRM 是一款以销售为中心的 CRM,强调人工智能驱动的销售线索评分和销售自动化,以实现高效的交易管理。Hubspot 提供了一个更广泛的一体化平台,其强大的营销自动化功能与销售和服务工具集成在一起,使其适用于更复杂的销售周期。
- Hubspot 与 Salesforce: Salesforce 是一款功能强大、可高度定制的企业级 CRM,具有强大的报告和预测功能,非常适合有复杂需求的大型企业。Hubspot 提供更友好的用户界面和一套完善的营销和销售工具,尤其吸引中小企业,其定价模式也更容易接受。
- Hubspot 与 Zendesk: Zendesk 是一个专业的客户服务和支持平台,在全渠道支持、票务和先进的人工智能问题解决能力方面表现出色。Hubspot Service Hub 提供集成的客户支持工具,作为其更广泛的 CRM 套件的一部分,在营销、销售和服务团队之间提供无缝数据流,但与 Zendesk 相比,它不太重视先进的人工智能。
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
- Close CRM 与 Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- 关闭 CRM 与民间: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- 关闭 CRM 与即时关闭: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- 关闭 CRM 与星期一 CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. 胶囊 CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
常见问题
Which CRM offers a free trial?
Both HubSpot and Close CRM offer a free trial, which lets you test the platforms before committing. HubSpot also offers a free CRM version with limited features. Try both to see which fits your needs.
What are the main pros and cons of HubSpot?
HubSpot’s pros and cons include strong marketing tools and a user-friendly design, but higher-tier pricing plans can be costly. It’s an all-in-one solution.
What are the main pros and cons of Close CRM?
Close CRM’s strengths are built-in calling and sales-focused features. Its weaknesses include limited marketing tools and a per-user pricing model.
Which is the best CRM for small businesses?
The best CRM depends on your needs. Close CRM works well if sales are your priority. HubSpot is a great all-in-one solution. Try the free trials.
How do the pricing plans compare?
HubSpot offers tiered pricing plans for suites of tools, while Close CRM offers per-user pricing. While HubSpot scales well for larger companies, Close CRM is best for focused sales teams.