You’re looking for a 客户关系管理, right? And you’ve probably seen 新鲜销售 客户关系管理 和 铜标准物质 pop up.
It’s tough to know which one is the best for your business.
Now, imagine picking the wrong one. You could end up with a confusing, slow system that doesn’t do what you need.
Good news! We’ll explain Freshsales vs Copper 客户关系管理 简单易懂。
概述
We rolled up our sleeves and used both CRMs to give you the best comparison.
We tested their features, talked to real users, and checked out how easy they are.
This hands-on approach lets us see exactly how each 客户关系管理 works in real-world situations.
新鲜销售 客户关系管理 might be the one for you. Its intuitive interface makes it an excellent choice.
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- 联系人管理
- Deal Tracking
- 报告和分析
想要一款能与你的 Google 应用无缝集成的 CRM 系统吗？体验更顺畅的工作流程！
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- Google Workspace 集成
- 联系人管理
- 管道管理
What is Freshsales?
So, Freshsales. It’s a 客户关系管理.
That means it helps businesses manage customers.
Think of it as a tool to keep track of sales and deals.
It aims to 制作 your sales process more manageable.
That’s the basic idea.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Copper CRM？
Okay, now let’s discuss Copper.
Its big selling point is that it’s built for Google Workspace users.
It puts your 客户关系管理 right inside Gmail and other Google apps; It’s meant to keep you in your flow.
此外，探索我们最喜欢的 铜 CRM 替代品…
我们的观点
别再每周浪费 10 个小时手动输入数据了！Copper CRM 软件可自动化您的销售流程，并与 Google Workspace 无缝集成。
主要优点
Copper CRM 的简洁性和集成性非常出色。它的优势如下：
- 轻松集成 Google Workspace： 无需离开 Gmail 收件箱即可管理您的联系人、交易和项目。
- 直观的界面： 即使对于 CRM 初学者来说，Copper 也很容易导航。
- 可视化管道管理： 清晰了解您的销售流程并轻松跟踪交易。
- 自动数据输入： Copper 自动从电子邮件和其他交互中捕获联系信息，节省时间和精力。
定价
所有价格将按年计费。
- ,” “plano de projeto” ou “calendário de conteúdo”).：9 美元/座位/月。
- 基本的：23 美元/座位/月。
- 专业的：59 美元/席/月。
- É onde todos os seus projetos e tarefas são organizados.：99 美元/席/月。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Here is a quick look at the main differences between these two CRMs.
This helps you see which crm solution fits your sales teams best.
1. Core Integration Focus
- Freshsales: Integrates with a wide range of apps, especially other Freshworks products. It offers a broader, more open ecosystem.
- 铜： Its main strength is deep Google Workspace integration. It lives inside your Gmail 收件箱 and works seamlessly with Google Calendar and Google Drive.
2. Built-in Sales Tools
- Freshsales: Offers native features like a built-in phone, chat, and email to manage sales activities. This means fewer separate tools are needed.
- 铜： Relies on your existing Google tools (like Gmail) for communication. You might need to add other tools for features like call logging.
3. Artificial Intelligence (AI) and Automation
- Freshsales: Features Freddy AI. This helps with powerful lead scoring and suggests the next steps for your deals. It uses AI for intelligent insights.
- 铜： Focuses on simpler workflow 自动化 to reduce manual data entry. It automates tasks within the Google environment.
4. Sales Pipeline Management
- Freshsales: Provides a highly visual interface to create pipelines. It supports tracking deals across multiple pipelines effectively.
- 铜： Gives you a clear pipeline view, easily managed right from its Chrome extension. It’s simple and streamlined for quick updates.
5. Marketing Tools
- Freshsales: Includes integrated features for marketing and marketing automation. You can set up an email sequence and send bulk emails easily.
- 铜： Focuses mostly on customer relationship management. It generally requires third-party add ons for detailed marketing features.
6. Pricing and Value
- Freshsales: Offers a free plan and competitive starter pricing. It provides excellent value and scalability for medium sized businesses.
- 铜： Starts at a slightly higher price point. It’s a great value if your team uses Google products constantly, saving a few seconds per task.
7. Lead and Contact Management
- Freshsales: Gives a full 360-degree view of leads and contacts. It includes website tracking to capture a new lead quickly.
- 铜： Excels at organizing customer data by automatically syncing new contacts from gmail and google calendar.
8. User Interface and Ease of Use
- Freshsales: A full-featured sales crm. It has a good balance, but the learning curve is steeper because of its powerful features.
- 铜： Known for its ease of use. It feels like an extension of your Gmail, making it easy to manage tasks directly.
9. Customization and Scalability
- Freshsales: Very scalable, with robust options for custom fields and advanced reports, especially for growing sales teams.
- 铜： Highly customizable for the core customer relationship management. However, its starter plans have more limited features for advanced customization.
选择 CRM 软件时要注意什么？
Here is a list of must-haves and key insights when evaluating any crm solution.
- Cost and Plans: Look closely at the copper crm pricing and other crm pricing. See what features are included in the starter plan, professional plan, or business tier. Check if you are paid monthly or annually, and if a credit card required to access the free trial or to set up a new account.
- 易于使用： A CRM must be simple for your sales team to use every day. Your sales reps need to easily track activities without complicated steps. Look for a clean site and an intuitive browser interface.
- Core Integrations: Check for copper’s integration capabilities. If your 小型企业 is in the Google ecosystem, seamless connections with gmail extension and google docs (or formerly g suite) is essential for smooth functionality.
- 自动化： Can the platform automate tasks? Look for features like email templates and automated emails that save your team time and effort. This is where advanced capabilities really add value.
- 数据安全： How strong is the security on the site properly? You need assurance that your clients and companies data is safe and that the connection is secure.
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. The CRM should grow with you. Ensure that when you need more access or more complex features, the vendor can respond with higher-level account options.
- Support and Transparency: See how quickly and well the provider handles support. You don’t want to see a “verifying” message or a “verification successful waiting” screen for too long when you need help from a human. Always check the most recent review date.
- Technical Details: Watch out for odd messages like “ray id” during a connection issue on the site. Good technical implementation means fewer interruptions and less time waiting.
最终裁决
So, which one wins? It depends on your needs.
If you live in Google Workspace, Copper offers a super smooth experience.
Copper vs Freshsales in Google integration is no contest.
But, if you want powerful AI and automation, Freshsales vs Freshsales 闪闪发光。
We’ve used both and seen how they work. However, for most businesses needing strong sales tools, we recommend Freshsales.
It has more growth features. But if you are a Google-centric business, Copper is the clear winner.
You should listen to us because we did the work, so you don’t have to.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
更多 Copper CRM
以下是 Copper CRM 与这些软件解决方案的简要比较：
- Copper CRM 与 Pipedrive 对比: Copper CRM 在 Google Workspace 集成和联系人管理方面表现出色，而 Pipedrive 则专注于为销售驱动型组织提供可视化销售渠道管理。
- Copper 与 GoHighLevel 对比Copper 最适合使用 Google 的团队。它使用简单，并且内置于 Gmail 中。GoHighLevel 是一款更强大的工具，可以满足营销代理的需求。它拥有更强大的自动化功能，可以管理多个客户。
- Copper CRM 与 Keap: Copper CRM 提供无缝的 Google 集成以简化 CRM，而 Keap 提供具有广泛功能的强大销售和营销自动化。
- Copper CRM 与 ActiveCampaign 对比: Copper CRM 提供直观的 Google Workspace 集成来管理客户互动，而 ActiveCampaign 则专注于高级营销自动化和详细的客户细分。
- Copper CRM 与 Hubspot: Copper CRM 优先考虑深度 Google Workspace 集成和易用性，而 HubSpot 则提供全面的营销、销售和服务工具套件。
- Copper CRM 与 Clickfunnels 对比: Copper CRM 是一个客户关系管理系统，而 ClickFunnels 是一个专门的销售漏斗构建器，旨在产生潜在客户并实现销售自动化。
- Copper CRM 与 Folk 对比: Copper CRM 与 Google Workspace 紧密集成，用于销售和联系人管理，而 Folk 则强调简单、协作的联系人组织和定制。
- Copper CRM 与 Instantly: Copper CRM 通过与 Google Workspace 集成提供完整的 CRM 体验，而 Instantly 主要是用于冷电子邮件活动的电子邮件推广工具。
- Copper CRM 与 ClickUp 对比: Copper CRM 是一款与 Google Workspace 紧密集成的专业 CRM，而 ClickUp 是一款多功能工作管理平台，包含 CRM 功能等。
- Copper CRM 与 Monday CRM 对比: Copper CRM 提供简单的、以 Google 为中心的 CRM 体验，而 Monday CRM 提供高度可定制的可视化工作流程和强大的项目管理功能。
- 铜 CRM 与胶囊 CRM: Copper CRM 提供深度 Google Workspace 集成和强大的销售渠道功能，而 Capsule CRM 是一款更简单的联系人管理器，专注于基本的销售跟踪。
- Copper CRM 与 Insightly: Copper CRM 专注于 Google Workspace 集成和直观的销售渠道，而 Insightly 提供具有项目管理和高级工作流自动化功能的更广泛的 CRM。
- Copper CRM 与 Freshsales CRM 对比: Copper CRM 提供具有可视化管道和 Google 集成的上下文 CRM，而 Freshsales CRM 提供 AI 驱动的潜在客户评分、高级分析和集成通信。
- Copper CRM 与 Salesforce: Copper CRM 提供与 Google Workspace 紧密集成的用户友好型解决方案。同时，Salesforce 是一款高度可定制、功能丰富的企业级 CRM。
常见问题
Which CRM is better for small businesses, Freshsales or Copper?
Copper is a strong choice for small businesses heavily reliant on Google Workspace. If you prioritize robust sales automation and AI, Freshsales is likely the better fit. Consider your specific needs and budget.
Does Copper CRM integrate with Gmail?
Copper CRM is designed for deep integration with Gmail and the broader Google Workspace. This allows for seamless contact management and activity tracking directly within your email.
Is Freshsales challenging to learn and use?
Freshsales is generally user-friendly, but some advanced features, especially AI-powered insights and complex automation, might have a steeper learning curve for new users.
How does Copper CRM handle project management?
Copper CRM’s platform includes project management features. These allow users to manage tasks and projects directly alongside their sales pipelines, enhancing team efficiency.
Which CRM offers better reporting and analytics?
Freshsales generally offers more comprehensive reporting and analytics features, providing detailed insights into sales performance. Copper’s reporting is more basic, primarily within Google Sheets.
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