You’re looking for a 客户关系管理, right? And you’ve probably seen 新鲜销售 客户关系管理 和 铜标准物质 pop up.
It’s tough to know which one is the best for your business.
Now, imagine picking the wrong one. You could end up with a confusing, slow system that doesn’t do what you need.
Good news! We’ll explain Freshsales vs Copper 客户关系管理 简单易懂。
概述
We rolled up our sleeves and used both CRMs to give you the best comparison.
We tested their features, talked to real users, and checked out how easy they are.
This hands-on approach lets us see exactly how each 客户关系管理 works in real-world situations.
想了解 Freshsales 的运行情况？开始免费试用，访问他们的网站，体验更多不同之处！
定价： 它有免费计划。高级计划起价为每月 9 美元。
主要特点：
- 人工智能驱动的洞察力
- 内置电话
- 交易管道管理
What is Freshsales?
So, Freshsales. It’s a 客户关系管理.
That means it helps businesses manage customers.
Think of it as a tool to keep track of sales and deals.
It aims to make your sales process more manageable.
That’s the basic idea.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
主要优点
- 直观的界面： 几分钟内即可启动和运行；无需任何技术技能。
- 可视化销售管道： 一目了然，准确了解您的交易情况。
- 内置电话和电子邮件： 在平台内直接与客户联系。
- 人工智能洞察： 获取智能推荐，达成更多交易。
定价
所有计划都将 每年计费.
- 增长 + 500 营销联系人:$9/用户/月。
- 专业版 + 500 营销联系人：每位用户每月 39 美元。
- 企业 + 500 营销联系人:$59/用户/月。
优点
缺点
什么是 Copper CRM？
Okay, now let’s discuss Copper.
Its big selling point is that it’s built for Google Workspace users.
It puts your CRM right inside Gmail and other Google apps; It’s meant to keep you in your flow.
此外，探索我们最喜欢的 铜 CRM 替代品…
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace. Try Copper CRM pricing and experience the difference today.
主要优点
Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:
- 轻松集成 Google Workspace： Manage your contacts, deals, and projects without leaving your Gmail 收件箱.
- 直观的界面： 即使对于 CRM 初学者来说，Copper 也很容易导航。
- 可视化管道管理： 清晰了解您的销售流程并轻松跟踪交易。
- 自动数据输入： Copper 自动从电子邮件和其他交互中捕获联系信息，节省时间和精力。
定价
所有计划都将 每年计费.
- 起动机：9 美元/座位/月。
- 基本的：23 美元/座位/月。
- 专业的：59 美元/席/月。
- 商业：99 美元/席/月。
优点
缺点
功能比较
Now, let’s get down to the nitty-gritty. We’ll examine key features, showing where each CRM shines and where it might fall short.
This will help you determine which best meets your business needs.
1. 销售管道管理
- Freshsales: Offers a highly visual sales pipeline. Users can easily drag and drop deals through stages. Customization is straightforward, allowing for tailored pipelines.
- 铜标准物质 provides a good sales pipeline visualization, especially within Google Workspace. It’s designed to 简化 the process, though customization may require more clicks.
2. Customer Relationship Management (CRM)
- Freshsales: A comprehensive 客户关系管理 system with robust contact management, deal tracking, and activity logging.
- Copper CRM: Focuses on 客户关系管理 within the Google ecosystem, emphasizing seamless integration with Gmail and other Google apps.
3. 潜在客户管理
- Freshsales: Strong lead management capabilities, including lead scoring, segmentation, and automated lead capture.
- Copper CRM: Offers solid lead management, particularly for leads originating from Gmail and Google Workspace, but may lack some advanced features.
4. 分析和报告
- Freshsales: Provides detailed 分析 and customizable reports. Users can track key metrics and gain insights into sales performance.
- Copper CRM: Basic reporting is available, primarily within Google Sheets. More advanced 分析 might require exporting data.
5. Automation Features
- Freshsales: 稳健 自动化功能, including workflow automation, email automation, and 营销自动化. It helps to close deals 快点。
- Copper CRM: Automation features are present but may require more setup. It excels in automating tasks within the Google Workspace environment.
6. 一体化
- Freshsales: Freshsales offers a wide range of integrations with various third-party apps, but some advanced integrations require higher-tier plans.
- Copper CRM: Emphasizes integration with Gmail and the Google Workspace suite. Copper vs. other CRM integrations outside of Google is less robust.
7. 易于使用
- Freshsales: Generally user-friendly, though some advanced features may have a steeper learning curve.
- 铜标准物质 is designed for ease of use, especially for Google Workspace users. Copper vs. Fresh: The ease of use generally depends on how you use Google Workspace.
选择 CRM 软件时要注意什么？
- Consider your team’s existing workflow and tech stack.
- Evaluate scalability: will the CRM grow with your business?
- Assess mobile accessibility if your team works remotely.
- Factor in the cost of training and ongoing support.
- Check for data 安全 and compliance measures.
- Think about the CRM provider’s long-term roadmap.
- Test the customer support responsiveness before committing.
- Consider your team’s existing workflow and tech stack.
- Evaluate scalability: will the CRM grow with your business?
- Assess mobile accessibility if your team works remotely.
- Factor in the cost of training and ongoing support.
- Check for data security and compliance measures.
最终裁决
So, which one wins? It depends on your needs.
If you live in Google Workspace, Copper offers a super smooth experience.
Copper vs Freshsales in Google integration is no contest.
But, if you want powerful AI and automation, Freshsales vs Freshsales 闪闪发光。
We’ve used both and seen how they work. However, for most businesses needing strong sales tools, we recommend Freshsales.
It has more growth features. But if you are a Google-centric business, Copper is the clear winner.
You should listen to us because we did the work, so you don’t have to.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Gohighlevel: Freshsales CRM 专注于人工智能驱动的销售自动化和管道管理，而 GoHighLevel 则是一个更广泛的平台，提供广泛的营销、销售和代理自动化功能。
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具
- Freshsales CRM vs ClickUp: Freshsales CRM 专为简化销售流程和管理管道而设计；ClickUp 是一款多功能工作操作系统，包含项目管理、任务和 CRM 功能。
- Freshsales CRM vs Monday CRM: Freshsales CRM 提供具有智能洞察力的专用销售解决方案，而 Monday CRM 则提供高度可定制的板块，用于管理包括 CRM 在内的工作流程。
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
更多 Copper CRM
以下是 Copper CRM 与这些软件解决方案的简要比较：
- Copper CRM vs Gohighlevel: Copper CRM offers deep integration with Google Workspace for streamlined relationship management, while GoHighLevel is a comprehensive marketing automation platform with advanced lead generation.
- Copper CRM 与 Pipedrive 对比: Copper CRM 在 Google Workspace 集成和联系人管理方面表现出色，而 Pipedrive 则专注于为销售驱动型组织提供可视化销售渠道管理。
- Copper CRM 与 Keap: Copper CRM 提供无缝的 Google 集成以简化 CRM，而 Keap 提供具有广泛功能的强大销售和营销自动化。
- Copper CRM 与 ActiveCampaign 对比: Copper CRM 提供直观的 Google Workspace 集成来管理客户互动，而 ActiveCampaign 则专注于高级营销自动化和详细的客户细分。
- Copper CRM 与 Hubspot: Copper CRM 优先考虑深度 Google Workspace 集成和易用性，而 HubSpot 则提供全面的营销、销售和服务工具套件。
- Copper CRM 与 Clickfunnels 对比: Copper CRM 是一个客户关系管理系统，而 ClickFunnels 是一个专门的销售漏斗构建器，旨在产生潜在客户并实现销售自动化。
- Copper CRM 与 Folk 对比: Copper CRM 与 Google Workspace 紧密集成，用于销售和联系人管理，而 Folk 则强调简单、协作的联系人组织和定制。
- Copper CRM 与 Instantly: Copper CRM 通过与 Google Workspace 集成提供完整的 CRM 体验，而 Instantly 主要是用于冷电子邮件活动的电子邮件推广工具。
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM 与 Monday CRM 对比: Copper CRM 提供简单的、以 Google 为中心的 CRM 体验，而 Monday CRM 提供高度可定制的可视化工作流程和强大的项目管理功能。
- 铜 CRM 与胶囊 CRM: Copper CRM 提供深度 Google Workspace 集成和强大的销售渠道功能，而 Capsule CRM 是一款更简单的联系人管理器，专注于基本的销售跟踪。
- Copper CRM 与 Insightly: Copper CRM 专注于 Google Workspace 集成和直观的销售渠道，而 Insightly 提供具有项目管理和高级工作流自动化功能的更广泛的 CRM。
- Copper CRM 与 Salesforce: Copper CRM 提供与 Google Workspace 紧密集成的用户友好型解决方案。同时，Salesforce 是一款高度可定制、功能丰富的企业级 CRM。
常见问题
Which CRM is better for small businesses, Freshsales or Copper?
Copper is a strong choice for small businesses heavily reliant on Google Workspace. If you prioritize robust sales automation and AI, Freshsales is likely the better fit. Consider your specific needs and budget.
Does Copper CRM integrate with Gmail?
Copper CRM is designed for deep integration with Gmail and the broader Google Workspace. This allows for seamless contact management and activity tracking directly within your email.
Is Freshsales challenging to learn and use?
Freshsales is generally user-friendly, but some advanced features, especially AI-powered insights and complex automation, might have a steeper learning curve for new users.
How does Copper CRM handle project management?
Copper CRM’s platform includes project management features. These allow users to manage tasks and projects directly alongside their sales pipelines, enhancing team efficiency.
Which CRM offers better reporting and analytics?
Freshsales generally offers more comprehensive reporting and analytics features, providing detailed insights into sales performance. Copper’s reporting is more basic, primarily within Google Sheets.
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