⚡ 快速结论：
- 定价： 关闭 客户关系管理 starts at $35/seat/month with no free plan. Agile CRM has a free plan, and paid tiers start at $8.99.
- 最适合： Close CRM for call-heavy inside sales teams. Agile CRM for 小型企业 预算紧张。
- 主要区别： Close is built around calling, SMS, and email 外联. Agile spreads across marketing, sales, and helpdesk tools.
- 我们的选择： Close CRM for most sales teams. It rates higher (3.0 vs 2.8) and draws fewer reliability complaints.
The cheaper CRM software isn’t always the smarter pick.
Agile CRM offers a free plan and paid seats under $9.
Close CRM costs far more, starting at $35 per seat.
Yet Close still comes out ahead for most sales teams.
The reasons are reliability, calling tools, and a sharp focus on selling.
概述
This Agile CRM vs Close CRM comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
我们的撰稿人也亲自体验了每一项功能。
这些笔记出现在下面的“我们的团队注意到”部分中。
什么是Close CRM？
Close CRM is customer relationship management software for small and medium-sized sales teams.
Its goal is simple: turn leads into revenue through direct outreach.
Email, calling, and SMS all live in a single inbox.
Reps make phone calls from the browser without a separate phone system.
That’s why many people compare it to sales engagement tools, not traditional CRMs.
It targets startups and small companies that want to close deals faster.
Here’s a quick video tour of Close in action.
🏆 优胜者：Close CRM
Close puts calls, emails, and texts on one screen. Its dialers help reps work through lead lists faster.
关闭 CRM 定价
Close uses per-seat billing across three plans. Here’s how they break down.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本要素 | 每席每月 35 美元 | Small sales teams starting with built-in calling and email |
| 生长 | 每席每月 99 美元 | Growing teams that need advanced 自动化 |
| 规模 | 每席每月 139 美元 | Larger teams wanting call coaching and more customization |
Pricing verified September 2026.
免费试用： Yes, 14 days. A motivated team can finish setup inside that window.
退款保证： None listed in the sources we checked. Use the trial to decide.
📌 笔记： Every plan includes built in calling, texting, and email. Collaboration tools and advanced features sit on higher tiers.
⚠️ Pricing Conflict: Some sources still list older Startup, Professional, and Enterprise plans. Monthly billing shows $59, $109, and $149 per user. Annual billing shows $49, $99, and $139. Those pages describe startup features and professional features under old names. We use the verified Essentials, Growth, and Scale prices above.
Close CRM 的主要优势
Here’s what makes Close CRM worth a look:
- 智能视图： These saved searches sort leads by the criteria you pick. Reps see exactly who needs follow ups today.
- Power and predictive dialers: The predictive dialer can dial multiple numbers at once. Reps spend more time talking to prospects.
- 在线辅导： Managers can guide reps while calls are happening. New hires get up to speed faster.
- Activity timelines: Every call, email, and 文本 lands on the lead’s profile. You get the full picture without manual 数据 入口。
- Fast onboarding: A CSV import tool and free one-click migration pull data from other CRMs. The simple layout drives full team engagement.
- 安全 and resources: Close says it protects customer data responsibly. A help center, API docs for any developer, and product updates round it out.
我们的团队注意到了什么
我们的 作家 signed up for Close CRM and worked through its calling and inbox tools. Here’s what stood out:
关闭 CRM 的优缺点
✅ 优点
- Calling, SMS, and email share one inbox
- Power and predictive dialers speed up outreach
- Quick setup with free migration help
- Live call coaching helps managers train reps
❌缺点
- No free plan, and seats start at $35
- G2 reviewers call the reporting weak
- Less customizable than larger CRM platforms
什么是敏捷CRM？
Agile CRM is an all in one CRM for small and medium businesses.
It joins sales, marketing, and customer service on one platform.
The company has run the product since 2013, with offices in 印度 还有菲律宾。
Agile says more than 15,000 customers use it worldwide.
It runs in the cloud, so you can access deals from any mobile device.
This video walks through the main Agile CRM dashboard.
🥈 Runner Up: Agile CRM
Agile packs a sales pipeline, helpdesk, and email campaigns into one tool. The free plan supports up to 10 users.
敏捷CRM定价
Agile CRM has one free plan and three paid tiers. Paid prices are per user, per month.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | 自由的 | Teams of up to 10 users testing a basic CRM system |
| 起动机 | $8.99 | Small businesses needing contact management and email marketing |
| 常规的 | $29.99 | Growing teams that want more automation |
| 企业 | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.
免费试用： Not needed. The free version lets you test the core CRM before you pay.
退款保证： None listed in the sources we checked.
📌 笔记： That’s a great price for small businesses. A 10-person team on Starter pays under $90 each month.
⚠️ 警告： Some 2026 sources quote Starter at up to $9.99 per user. Check your billing term before checkout.
敏捷CRM的主要优势
Here’s where Agile CRM earns its spot:
- 营销自动化： Track web engagement, score leads, and send automated campaigns. Marketing teams don’t need a second tool.
- Email marketing with A/B testing: Test subject lines and personalize each message. The template builder is simple, though a bit rigid.
- Built-in helpdesk: Automated ticketing handles customer queries in the same system. Support and sales share one record.
- 销售游戏化： Leaderboards and badges turn targets into friendly competition. That’s a rare sales enablement perk at this price.
- 会议 booking: Leads book time straight onto your calendar. It syncs with Google Calendar and Outlook.
- 360-degree contact view: Every interaction sits on one contact record. That cuts data silos between teams.
我们的团队注意到了什么
Our writer set up a free Agile CRM account and explored its sales and email tools. Here’s what stood out:
The short video below shows that hands-on session.
敏捷CRM的优缺点
✅ 优点
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk in one app
- Paid plans start at just $8.99
- 利用排行榜和徽章进行游戏化
❌缺点
- Reviewers report falling email delivery rates
- Reporting tools draw heavy criticism
- Limited custom fields for larger businesses
- Support answers vary from agent to agent
功能对比
Here’s how Close CRM and Agile CRM compare across 10 key features. Pricing gets its own breakdown at the end.
| 特征 | 关闭 CRM | 敏捷CRM |
|---|---|---|
| 起价 | 每席每月 35 美元 | $8.99 |
| 免费计划 | ❌ | ✅ 最多支持 10 位用户 |
| 内置通话 | ✅ | ✅ |
| 强力预测拨号器 | ✅ | ❌ |
| 营销自动化 | ❌ Sequences only | ✅ |
| Helpdesk & Ticketing | ❌ | ✅ |
| 销售游戏化 | ❌ | ✅ |
| 自定义对象 | ✅ | ❌ |
| 集成 | 80+ tools | Third-party apps |
| 最适合 | Call-heavy sales teams | Budget all-in-one setups |
1. Contact & Lead Management
关闭客户关系管理系统： Close organizes records around leads, with contacts nested inside each company. Smart Views filter leads by any rule, so reps always know who to call next.
敏捷CRM： Agile’s contact management gives a 360-degree view of each customer. Calls, emails, tickets, and deals sit on one timeline.
2. Company Records & Customization
关闭客户关系管理系统： Close supports custom fields and custom objects for unusual data. Still, it’s less flexible than bigger platforms like Salesforce.
敏捷CRM： Agile groups contacts under company records for B2B tracking. Larger businesses may hit limits on custom fields and data mapping.
3. 销售渠道和交易
关闭客户关系管理系统： A visual pipeline shows where deals stall in your sales process. You can run multiple pipelines, and an ROI calculator estimates revenue generated.
敏捷CRM： Agile’s visual sales pipeline tracks deals and opportunities through each stage. It’s clear and simple for small teams.
4. Inbox & Email Outreach
关闭客户关系管理系统： Close syncs your email and puts every reply in one inbox. Email templates, bulk email, and email sequences handle follow-up at scale.
敏捷CRM： Agile tracks web engagement, like site visits and email opens. That data feeds automated campaigns that help you win more leads.
⚠️ 警告： Some Agile users say email delivery rates halved twice in recent months. Test sending on a small list before moving everything.
5. Built-in Calling & SMS
关闭客户关系管理系统： Calling is where Close shines. Reviewers call its browser dialer best-in-class. Power dialer and predictive dialer modes automate phone work for sales reps.
敏捷CRM： Agile includes built-in telephony next to email. It handles light calling well but lacks Close’s dialer depth.
6. Sales Automation & Workflows
关闭客户关系管理系统： Workflows send automated follow-up reminders and sequences. Response rates go up without extra manual effort.
敏捷CRM： A drag-and-drop builder automates follow-ups, lead scoring, and data entry. Reviewers say setup is easier than Infusionsoft, which can take months to learn.
7. Marketing Automation & Helpdesk
关闭客户关系管理系统： Close isn’t built for marketing teams. It has no landing pages or helpdesk, so you’ll need other tools for those jobs.
敏捷CRM： Agile runs multi-channel campaigns across email, 社交媒体, and mobile. Its helpdesk automates tickets and adds a knowledge base for self-service.
Here’s the customer service side of Agile in action.
8. Integrations & Scheduling
关闭客户关系管理系统： Close connects with 80+ tools, including Zoom meetings. Reviewers still flag a few key integrations that rival CRMs offer.
敏捷CRM： Agile integrates with third-party software and syncs bookings with Google Calendar or Outlook. Leads pick a slot, and it lands on your calendar.
9. 报告与分析
关闭客户关系管理系统： Close offers quick KPI reports and custom graphs for coaching. Even so, G2 reviewers find its reporting too weak for deeper analysis.
敏捷CRM： Agile’s dashboards cover sales, marketing, and service analytics. Reviews are harsh here, with some calling the reports poorly configured.
10. Sales AI
关闭客户关系管理系统： Close layers AI help on top of calling and email. It speeds up routine tasks so reps can focus on active deals.
敏捷CRM： Agile is adding AI agents for lead scoring and predictive analytics in 2026. These tools are newer than the rest of the platform.
11. 定价与成本
让我们把这些方案并排比较一下。
| 计划 | 关闭 CRM | 敏捷CRM |
|---|---|---|
| 自由的 | ❌ | 自由的 |
| 入口 | 基本套餐：35 美元/座位/月 | Starter: $8.99 |
| 中 | 增长：99 美元/席位/月 | Regular: $29.99 |
| 顶部 | 价格：139美元/座位/月 | Enterprise: $47.99 |
关闭客户关系管理系统： You pay for dialers, SMS, and coaching built into the product. Smaller teams with limited budgets should weigh the $35 entry seat carefully.
敏捷CRM： Each Agile tier costs well under half of the matching Close plan. That value is real, but reliability complaints can eat into the savings.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 预算紧张 | 敏捷CRM | Free plan, paid tiers from $8.99 |
| 大量电话外联 | 关闭 CRM | 强力拨号器和预测拨号器 |
| Marketing plus helpdesk | 敏捷CRM | Campaigns and tickets in one tool |
| 快速入职 | 关闭 CRM | Free migration and training |
| Dependable email sending | 关闭 CRM | Fewer delivery complaints |
| Non-standard data | 关闭 CRM | Custom objects built in |
💰 您的预算
Agile CRM wins on cost with a free plan and cheap paid seats. Close suits teams whose deal sizes justify $35 or more per seat.
🔌 您的技术栈
Close links with 80+ apps and handles calling natively. Agile covers marketing and service itself, so you may need fewer add-ons.
📞 您的销售流程
If your reps live on the phone, choose Close. If marketing campaigns bring in clients, Agile fits those sales processes better.
🎓您的经验水平
Both tools are simple to learn. Close is known for quick onboarding, and Agile is easier to set up than Infusionsoft.
🆓 免费试用和演示
Close offers a 14-day free trial with migration help. Agile’s free plan lets you test with no deadline at all.
🛟 支持选项
Close support is proactive during onboarding and offers free training. Agile reviews are split between great support and two-week waits for bug fixes.
切换指南
已经在使用这些工具之一了吗？如果您切换到其他工具，以下是您可能遇到的情况。
🔄 Switching from Close CRM to Agile CRM?
✅ 你将获得：
- A free plan for up to 10 users
- Email campaigns, landing pages, and a helpdesk
- Leaderboards and badges for your sales team
❌ 你会失去什么：
- 强力拨号器和预测拨号器
- 在线辅导
- Smart Views and the unified inbox
📋 如何切换：
- Export your leads and contacts from Close as a CSV file.
- Create a free Agile CRM account and invite your team.
- Import the CSV, then rebuild your deal stages and workflows.
🔄 Switching from Agile CRM to Close CRM?
✅ 你将获得：
- Browser calling and SMS that reviewers rate highly
- Free migration help and onboarding training
- Custom objects for complex customer data
❌ 你会失去什么：
- The free plan and low seat prices
- Email A/B testing and marketing campaigns
- Ticketing for customer service
📋 如何切换：
- Export contacts and deals from Agile CRM.
- Start a 14-day Close trial.
- Use the CSV import tool or ask support to migrate your data free.
我们的评测没有涵盖的内容
This comparison focused on small sales teams and 小型企业 owners. We didn’t test LinkedIn prospecting, sales forecasting accuracy, or ecommerce CRM use cases. We also didn’t confirm setup fee terms or in person training options. Teams with hundreds of employees may weigh things differently. We didn’t compare desktop and mobile app speed either. Our notes reflect September 2026 versions, and features may change.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 敏捷CRM |
| 📣 营销自动化 | 敏捷CRM |
| 📞 Calling & Outreach | 关闭 CRM |
| 👶 易用性 | 关闭 CRM |
| 🔌 集成 | 关闭 CRM |
| 🛟 支持与可靠性 | 关闭 CRM |
| 📊 报道 | Tie (both criticized) |
| 🏆 总冠军 | 关闭 CRM |
🏆 优胜者：CLOSE CRM
Close CRM wins 4 out of 7 categories.
最适合： Inside sales teams, call-heavy outreach, startups chasing more deals
Close CRM and Agile CRM solve different problems. Close is a sales engine for teams that call, email, and text all day. Agile is a budget platform that stretches across sales, marketing, and support services.
Agile CRM is the better pick when price matters most. Its free plan and low tiers are hard to beat. But complaints about email delivery and reporting are hard to ignore.
Choose Close if phone calls and speed drive your revenue. It costs more. But your reps get tools that close deals and build stronger customer relationships.
相比之下，Close CRM 的优势更多
Here’s how Close CRM stacks up against other CRM options:
险胜： a native power dialer, SMS inside the core app, simpler per-seat plans
HubSpot 在以下方面胜出： a free CRM tier, deeper marketing tools, a far larger app marketplace
Close CRM 与 Freshsales CRM 的比较
险胜： predictive dialing, live call coaching, faster lead-list workflows
Freshsales CRM 的优势在于： a free starter plan, lower seat prices, built-in AI lead scoring
险胜： setup in days, no admin required, calling out of the box
Salesforce 的优势在于： deep customization, advanced forecasting, a huge add-on catalog for enterprise buyers
关闭 CRM 与 即刻
险胜： full CRM records, calling and SMS, pipeline tracking
立即赢得： high-volume cold email, inbox 热身, lower cost for email-only outreach
This video covers more Close alternatives worth checking.
敏捷CRM的优势更多
Here’s how Agile CRM holds up against other popular picks:
敏捷CRM的优势在于： a free plan for 10 users, a built-in helpdesk, sales gamification
ActiveCampaign 获胜方式： more advanced email automation, a bigger integration library, richer campaign reports
敏捷CRM与 基普
敏捷CRM的优势在于： much lower seat pricing, helpdesk ticketing, a free tier
Keap 获胜理由： built-in payments, a polished automation builder, a dedicated 商业 phone line
敏捷CRM的优势在于： sales and marketing in the same app, lower cost, gamification
Zendesk 获胜方式： deeper ticketing tools, stronger service reporting, a wider support app store
敏捷CRM与 胶囊客户关系管理
敏捷CRM的优势在于： marketing automation, built-in telephony, a helpdesk
Capsule CRM 的优势在于： a cleaner interface, fewer reliability complaints, simple project tracking
Watch this rundown of 敏捷CRM替代方案 在你做出决定之前。
常见问题解答
Agile CRM 真的免费吗？
Yes. Agile CRM offers a free plan for up to 10 users. It includes core contact and deal tools. Paid tiers start at $8.99 per user for more automation.
Close.com是做什么的？
Close is a sales CRM that puts calling, SMS, and email in one inbox. It helps small teams manage leads, automate follow-up, and close deals faster.
Close 与其他 CRM 系统有何不同？
Close works more like a sales engagement tool. Power and predictive dialers, SMS, and Smart Views come standard. Most CRMs need add-ons for calling.
Close每月费用是多少？
Close costs $35 per seat monthly on Essentials, $99 on Growth, and $139 on Scale. A 14-day free trial lets you test it first.
CRM系统通常需要多少钱？
Most small business CRMs run between $9 and $150 per user each month. Agile CRM sits at the low end, while Close CRM sits near the top.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 