⚡ حكم سريع:
- الأسعار: يغلق إدارة علاقات العملاء starts at $35/seat/month with no free plan. Agile CRM has a free plan, and paid tiers start at $8.99.
- الأفضل لـ: Close CRM for call-heavy inside sales teams. Agile CRM for الشركات الصغيرة بميزانية محدودة.
- الفرق الرئيسي: Close is built around calling, SMS, and email التواصل. Agile spreads across marketing, sales, and helpdesk tools.
- اختيارنا: Close CRM for most sales teams. It rates higher (3.0 vs 2.8) and draws fewer reliability complaints.
The cheaper CRM software isn’t always the smarter pick.
Agile CRM offers a free plan and paid seats under $9.
Close CRM costs far more, starting at $35 per seat.
Yet Close still comes out ahead for most sales teams.
The reasons are reliability, calling tools, and a sharp focus on selling.
ملخص
This Agile CRM vs Close CRM comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
كما أمضى كتّابنا وقتاً عملياً مع كل واحد منهم.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
ما هو نظام إدارة علاقات العملاء Close CRM؟
Close CRM is customer relationship management software for small and medium-sized sales teams.
Its goal is simple: turn leads into revenue through direct outreach.
Email, calling, and SMS all live in a single inbox.
Reps make phone calls from the browser without a separate phone system.
That’s why many people compare it to sales engagement tools, not traditional CRMs.
It targets startups and small companies that want to close deals faster.
Here’s a quick video tour of Close in action.
🏆 Winner: Close CRM
Close puts calls, emails, and texts on one screen. Its dialers help reps work through lead lists faster.
أسعار إدارة علاقات العملاء (CRM)
Close uses per-seat billing across three plans. Here’s how they break down.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| الأساسيات | 35 دولارًا للمقعد شهريًا | Small sales teams starting with built-in calling and email |
| نمو | 99 دولارًا/للمقعد/شهريًا | Growing teams that need advanced الأتمتة |
| حجم | 139 دولارًا/للمقعد/شهريًا | Larger teams wanting call coaching and more customization |
Pricing verified September 2026.
تجربة مجانية: Yes, 14 days. A motivated team can finish setup inside that window.
ضمان استرداد الأموال: None listed in the sources we checked. Use the trial to decide.
📌 ملحوظة: Every plan includes built in calling, texting, and email. Collaboration tools and advanced features sit on higher tiers.
⚠️ Pricing Conflict: Some sources still list older Startup, Professional, and Enterprise plans. Monthly billing shows $59, $109, and $149 per user. Annual billing shows $49, $99, and $139. Those pages describe startup features and professional features under old names. We use the verified Essentials, Growth, and Scale prices above.
الفوائد الرئيسية لنظام إدارة علاقات العملاء Close CRM
Here’s what makes Close CRM worth a look:
- العروض الذكية: These saved searches sort leads by the criteria you pick. Reps see exactly who needs follow ups today.
- Power and predictive dialers: The predictive dialer can dial multiple numbers at once. Reps spend more time talking to prospects.
- Live call coaching: Managers can guide reps while calls are happening. New hires get up to speed faster.
- Activity timelines: Every call, email, and نص lands on the lead’s profile. You get the full picture without manual بيانات دخول.
- Fast onboarding: A CSV import tool and free one-click migration pull data from other CRMs. The simple layout drives full team engagement.
- حماية and resources: Close says it protects customer data responsibly. A help center, API docs for any developer, and product updates round it out.
ما لاحظه فريقنا
ملكنا الكاتب signed up for Close CRM and worked through its calling and inbox tools. Here’s what stood out:
مزايا وعيوب نظام إدارة علاقات العملاء (CRM)
✅ المزايا
- Calling, SMS, and email share one inbox
- Power and predictive dialers speed up outreach
- Quick setup with free migration help
- Live call coaching helps managers train reps
❌ سلبيات
- No free plan, and seats start at $35
- G2 reviewers call the reporting weak
- Less customizable than larger CRM platforms
ما هو نظام إدارة علاقات العملاء الرشيق (Agile CRM)؟
Agile CRM is an all in one CRM for small and medium businesses.
It joins sales, marketing, and customer service on one platform.
The company has run the product since 2013, with offices in الهند والفلبين.
Agile says more than 15,000 customers use it worldwide.
It runs in the cloud, so you can access deals from any mobile device.
This video walks through the main Agile CRM dashboard.
🥈 Runner Up: Agile CRM
Agile packs a sales pipeline, helpdesk, and email campaigns into one tool. The free plan supports up to 10 users.
تسعير إدارة علاقات العملاء الرشيقة
Agile CRM has one free plan and three paid tiers. Paid prices are per user, per month.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| حر | حر | Teams of up to 10 users testing a basic CRM system |
| بداية | $8.99 | Small businesses needing contact management and email marketing |
| عادي | $29.99 | Growing teams that want more automation |
| مَشرُوع | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.
تجربة مجانية: Not needed. The free version lets you test the core CRM before you pay.
ضمان استرداد الأموال: None listed in the sources we checked.
📌 ملحوظة: That’s a great price for small businesses. A 10-person team on Starter pays under $90 each month.
⚠️ تحذير: Some 2026 sources quote Starter at up to $9.99 per user. Check your billing term before checkout.
الفوائد الرئيسية لنظام إدارة علاقات العملاء المرن
Here’s where Agile CRM earns its spot:
- أتمتة التسويق: Track web engagement, score leads, and send automated campaigns. Marketing teams don’t need a second tool.
- Email marketing with A/B testing: Test subject lines and personalize each message. The template builder is simple, though a bit rigid.
- Built-in helpdesk: Automated ticketing handles customer queries in the same system. Support and sales share one record.
- Sales gamification: Leaderboards and badges turn targets into friendly competition. That’s a rare sales enablement perk at this price.
- مقابلة booking: Leads book time straight onto your calendar. It syncs with Google Calendar and Outlook.
- 360-degree contact view: Every interaction sits on one contact record. That cuts data silos between teams.
ما لاحظه فريقنا
Our writer set up a free Agile CRM account and explored its sales and email tools. Here’s what stood out:
The short video below shows that hands-on session.
مزايا وعيوب نظام إدارة علاقات العملاء المرن
✅ المزايا
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk in one app
- Paid plans start at just $8.99
- تطبيق أسلوب التلعيب باستخدام لوحات المتصدرين والشارات
❌ سلبيات
- Reviewers report falling email delivery rates
- Reporting tools draw heavy criticism
- Limited custom fields for larger businesses
- Support answers vary from agent to agent
مقارنة الميزات
Here’s how Close CRM and Agile CRM compare across 10 key features. Pricing gets its own breakdown at the end.
| ميزة | إغلاق نظام إدارة علاقات العملاء | إدارة علاقات العملاء الرشيقة |
|---|---|---|
| السعر المبدئي | 35 دولارًا للمقعد شهريًا | $8.99 |
| خطة مجانية | ❌ | ✅ حتى 10 مستخدمين |
| الاتصال المدمج | ✅ | ✅ |
| الطاقة والاتصال التنبؤي | ✅ | ❌ |
| أتمتة التسويق | ❌ Sequences only | ✅ |
| Helpdesk & Ticketing | ❌ | ✅ |
| تحفيز المبيعات من خلال الألعاب | ❌ | ✅ |
| الكائنات المخصصة | ✅ | ❌ |
| التكاملات | 80+ tools | Third-party apps |
| الأفضل لـ | Call-heavy sales teams | Budget all-in-one setups |
1. Contact & Lead Management
إغلاق نظام إدارة علاقات العملاء: Close organizes records around leads, with contacts nested inside each company. Smart Views filter leads by any rule, so reps always know who to call next.
نظام إدارة علاقات العملاء المرن: Agile’s contact management gives a 360-degree view of each customer. Calls, emails, tickets, and deals sit on one timeline.
2. Company Records & Customization
إغلاق نظام إدارة علاقات العملاء: Close supports custom fields and custom objects for unusual data. Still, it’s less flexible than bigger platforms like Salesforce.
نظام إدارة علاقات العملاء المرن: Agile groups contacts under company records for B2B tracking. Larger businesses may hit limits on custom fields and data mapping.
3. Sales Pipeline & Deals
إغلاق نظام إدارة علاقات العملاء: A visual pipeline shows where deals stall in your sales process. You can run multiple pipelines, and an ROI calculator estimates revenue generated.
نظام إدارة علاقات العملاء المرن: Agile’s visual sales pipeline tracks deals and opportunities through each stage. It’s clear and simple for small teams.
4. Inbox & Email Outreach
إغلاق نظام إدارة علاقات العملاء: Close syncs your email and puts every reply in one inbox. Email templates, bulk email, and email sequences handle follow-up at scale.
نظام إدارة علاقات العملاء المرن: Agile tracks web engagement, like site visits and email opens. That data feeds automated campaigns that help you win more leads.
⚠️ تحذير: Some Agile users say email delivery rates halved twice in recent months. Test sending on a small list before moving everything.
5. Built-in Calling & SMS
إغلاق نظام إدارة علاقات العملاء: Calling is where Close shines. Reviewers call its browser dialer best-in-class. Power dialer and predictive dialer modes automate phone work for sales reps.
نظام إدارة علاقات العملاء المرن: Agile includes built-in telephony next to email. It handles light calling well but lacks Close’s dialer depth.
6. Sales Automation & Workflows
إغلاق نظام إدارة علاقات العملاء: Workflows send automated follow-up reminders and sequences. Response rates go up without extra manual effort.
نظام إدارة علاقات العملاء المرن: A drag-and-drop builder automates follow-ups, lead scoring, and data entry. Reviewers say setup is easier than Infusionsoft, which can take months to learn.
7. Marketing Automation & Helpdesk
إغلاق نظام إدارة علاقات العملاء: Close isn’t built for marketing teams. It has no landing pages or helpdesk, so you’ll need other tools for those jobs.
نظام إدارة علاقات العملاء المرن: Agile runs multi-channel campaigns across email, وسائل التواصل الاجتماعي, and mobile. Its helpdesk automates tickets and adds a knowledge base for self-service.
Here’s the customer service side of Agile in action.
8. Integrations & Scheduling
إغلاق نظام إدارة علاقات العملاء: Close connects with 80+ tools, including Zoom meetings. Reviewers still flag a few key integrations that rival CRMs offer.
نظام إدارة علاقات العملاء المرن: Agile integrates with third-party software and syncs bookings with Google Calendar or Outlook. Leads pick a slot, and it lands on your calendar.
9. Reports & Analytics
إغلاق نظام إدارة علاقات العملاء: Close offers quick KPI reports and custom graphs for coaching. Even so, G2 reviewers find its reporting too weak for deeper analysis.
نظام إدارة علاقات العملاء المرن: Agile’s dashboards cover sales, marketing, and service analytics. Reviews are harsh here, with some calling the reports poorly configured.
10. Sales AI
إغلاق نظام إدارة علاقات العملاء: Close layers AI help on top of calling and email. It speeds up routine tasks so reps can focus on active deals.
نظام إدارة علاقات العملاء المرن: Agile is adding AI agents for lead scoring and predictive analytics in 2026. These tools are newer than the rest of the platform.
11. التسعير والتكلفة
لنقارن الخطط جنبًا إلى جنب.
| يخطط | إغلاق نظام إدارة علاقات العملاء | إدارة علاقات العملاء الرشيقة |
|---|---|---|
| حر | ❌ | حر |
| دخول | Essentials: $35/seat/month | Starter: $8.99 |
| منتصف | Growth: $99/seat/month | Regular: $29.99 |
| قمة | Scale: $139/seat/month | Enterprise: $47.99 |
إغلاق نظام إدارة علاقات العملاء: You pay for dialers, SMS, and coaching built into the product. Smaller teams with limited budgets should weigh the $35 entry seat carefully.
نظام إدارة علاقات العملاء المرن: Each Agile tier costs well under half of the matching Close plan. That value is real, but reliability complaints can eat into the savings.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| ميزانية محدودة | إدارة علاقات العملاء الرشيقة | Free plan, paid tiers from $8.99 |
| Heavy phone outreach | إغلاق نظام إدارة علاقات العملاء | أجهزة الاتصال القوية والتنبؤية |
| Marketing plus helpdesk | إدارة علاقات العملاء الرشيقة | Campaigns and tickets in one tool |
| عملية انضمام سريعة | إغلاق نظام إدارة علاقات العملاء | Free migration and training |
| Dependable email sending | إغلاق نظام إدارة علاقات العملاء | Fewer delivery complaints |
| Non-standard data | إغلاق نظام إدارة علاقات العملاء | Custom objects built in |
💰 ميزانيتك
Agile CRM wins on cost with a free plan and cheap paid seats. Close suits teams whose deal sizes justify $35 or more per seat.
🔌 مجموعة أدواتك التقنية
Close links with 80+ apps and handles calling natively. Agile covers marketing and service itself, so you may need fewer add-ons.
📞 عملية البيع الخاصة بك
If your reps live on the phone, choose Close. If marketing campaigns bring in clients, Agile fits those sales processes better.
🎓 مستوى خبرتك
Both tools are simple to learn. Close is known for quick onboarding, and Agile is easier to set up than Infusionsoft.
🆓 تجارب وعروض توضيحية مجانية
Close offers a 14-day free trial with migration help. Agile’s free plan lets you test with no deadline at all.
🛟 خيارات الدعم
Close support is proactive during onboarding and offers free training. Agile reviews are split between great support and two-week waits for bug fixes.
دليل التبديل
هل تستخدم إحدى هذه الأدوات بالفعل؟ إليك ما يمكن توقعه إذا قمت بالتبديل.
🔄 Switching from Close CRM to Agile CRM?
✅ ما ستجنيه:
- A free plan for up to 10 users
- Email campaigns, landing pages, and a helpdesk
- Leaderboards and badges for your sales team
❌ ما ستخسره:
- أجهزة الاتصال القوية والتنبؤية
- Live call coaching
- Smart Views and the unified inbox
📋 كيفية التبديل:
- Export your leads and contacts from Close as a CSV file.
- Create a free Agile CRM account and invite your team.
- Import the CSV, then rebuild your deal stages and workflows.
🔄 Switching from Agile CRM to Close CRM?
✅ ما ستجنيه:
- Browser calling and SMS that reviewers rate highly
- Free migration help and onboarding training
- Custom objects for complex customer data
❌ ما ستخسره:
- The free plan and low seat prices
- Email A/B testing and marketing campaigns
- Ticketing for customer service
📋 كيفية التبديل:
- Export contacts and deals from Agile CRM.
- Start a 14-day Close trial.
- Use the CSV import tool or ask support to migrate your data free.
ما لم تتناوله مراجعتنا
This comparison focused on small sales teams and الشركات الصغيرة owners. We didn’t test LinkedIn prospecting, sales forecasting accuracy, or ecommerce CRM use cases. We also didn’t confirm setup fee terms or in person training options. Teams with hundreds of employees may weigh things differently. We didn’t compare desktop and mobile app speed either. Our notes reflect September 2026 versions, and features may change.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | إدارة علاقات العملاء الرشيقة |
| 📣 أتمتة التسويق | إدارة علاقات العملاء الرشيقة |
| 📞 Calling & Outreach | إغلاق نظام إدارة علاقات العملاء |
| 👶 سهولة الاستخدام | إغلاق نظام إدارة علاقات العملاء |
| 🔌 عمليات التكامل | إغلاق نظام إدارة علاقات العملاء |
| 🛟 الدعم والموثوقية | إغلاق نظام إدارة علاقات العملاء |
| 📊 الإبلاغ | Tie (both criticized) |
| 🏆 الفائز الإجمالي | إغلاق نظام إدارة علاقات العملاء |
🏆 WINNER: CLOSE CRM
Close CRM wins 4 out of 7 categories.
الأفضل لـ: Inside sales teams, call-heavy outreach, startups chasing more deals
Close CRM and Agile CRM solve different problems. Close is a sales engine for teams that call, email, and text all day. Agile is a budget platform that stretches across sales, marketing, and support services.
Agile CRM is the better pick when price matters most. Its free plan and low tiers are hard to beat. But complaints about email delivery and reporting are hard to ignore.
Choose Close if phone calls and speed drive your revenue. It costs more. But your reps get tools that close deals and build stronger customer relationships.
المزيد من مزايا نظام إدارة علاقات العملاء Close CRM مقارنةً
Here’s how Close CRM stacks up against other CRM options:
مقارنة بين Close CRM و HubSpot
انتصارات متقاربة في: a native power dialer, SMS inside the core app, simpler per-seat plans
تفوقت شركة HubSpot في: a free CRM tier, deeper marketing tools, a far larger app marketplace
مقارنة بين نظام إدارة علاقات العملاء Close CRM ونظام إدارة علاقات العملاء Freshsales CRM
انتصارات متقاربة في: predictive dialing, live call coaching, faster lead-list workflows
نظام إدارة علاقات العملاء Freshsales يفوز في: a free starter plan, lower seat prices, built-in AI lead scoring
مقارنة بين Close CRM و Salesforce
انتصارات متقاربة في: setup in days, no admin required, calling out of the box
تتفوق Salesforce في: deep customization, advanced forecasting, a huge add-on catalog for enterprise buyers
مقارنة بين نظام إدارة علاقات العملاء Close CRM فورا
انتصارات متقاربة في: full CRM records, calling and SMS, pipeline tracking
يفوز فوراً على: high-volume cold email, inbox تسخين, lower cost for email-only outreach
This video covers more Close alternatives worth checking.
المزيد من مزايا إدارة علاقات العملاء الرشيقة (Agile CRM) مقارنة
Here’s how Agile CRM holds up against other popular picks:
مقارنة بين إدارة علاقات العملاء الرشيقة و ActiveCampaign
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: a free plan for 10 users, a built-in helpdesk, sales gamification
حملة نشطة يفوز في: more advanced email automation, a bigger integration library, richer campaign reports
إدارة علاقات العملاء الرشيقة مقابل كيب
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: much lower seat pricing, helpdesk ticketing, a free tier
فاز كيب في: built-in payments, a polished automation builder, a dedicated عمل phone line
مقارنة بين نظام إدارة علاقات العملاء الرشيق و Zendesk
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: sales and marketing in the same app, lower cost, gamification
زينديسك يفوز في: deeper ticketing tools, stronger service reporting, a wider support app store
إدارة علاقات العملاء الرشيقة مقابل كبسولة CRM
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: marketing automation, built-in telephony, a helpdesk
تتفوق شركة Capsule CRM في: a cleaner interface, fewer reliability complaints, simple project tracking
Watch this rundown of بدائل إدارة علاقات العملاء الرشيقة قبل أن تلتزم.
الأسئلة الشائعة
هل نظام إدارة علاقات العملاء الرشيق مجاني حقاً؟
Yes. Agile CRM offers a free plan for up to 10 users. It includes core contact and deal tools. Paid tiers start at $8.99 per user for more automation.
ما الذي يفعله موقع Close.com؟
Close is a sales CRM that puts calling, SMS, and email in one inbox. It helps small teams manage leads, automate follow-up, and close deals faster.
كيف يختلف برنامج Close عن برامج إدارة علاقات العملاء الأخرى؟
Close works more like a sales engagement tool. Power and predictive dialers, SMS, and Smart Views come standard. Most CRMs need add-ons for calling.
كم تبلغ تكلفة خدمة كلوز شهرياً؟
Close costs $35 per seat monthly on Essentials, $99 on Growth, and $139 on Scale. A 14-day free trial lets you test it first.
كم تبلغ تكلفة نظام إدارة علاقات العملاء (CRM) عادةً؟
Most small business CRMs run between $9 and $150 per user each month. Agile CRM sits at the low end, while Close CRM sits near the top.
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