⚡ Nhận định nhanh:
- Chạy: Đóng CRM starts at $35/seat/month with no free plan. Agile CRM has a free plan, and paid tiers start at $8.99.
- Phù hợp nhất cho: Close CRM for call-heavy inside sales teams. Agile CRM for doanh nghiệp nhỏ với ngân sách eo hẹp.
- Điểm khác biệt chính: Close is built around calling, SMS, and email tiếp cận cộng đồng. Agile spreads across marketing, sales, and helpdesk tools.
- Lựa chọn của chúng tôi: Close CRM for most sales teams. It rates higher (3.0 vs 2.8) and draws fewer reliability complaints.
The cheaper CRM software isn’t always the smarter pick.
Agile CRM offers a free plan and paid seats under $9.
Close CRM costs far more, starting at $35 per seat.
Yet Close still comes out ahead for most sales teams.
The reasons are reliability, calling tools, and a sharp focus on selling.
Toàn cảnh
This Agile CRM vs Close CRM comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp tiếp xúc với từng người.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
Close CRM là gì?
Close CRM is customer relationship management software for small and medium-sized sales teams.
Its goal is simple: turn leads into revenue through direct outreach.
Email, calling, and SMS all live in a single inbox.
Reps make phone calls from the browser without a separate phone system.
That’s why many people compare it to sales engagement tools, not traditional CRMs.
It targets startups and small companies that want to close deals faster.
Here’s a quick video tour of Close in action.
🏆 Người chiến thắng: Close CRM
Close puts calls, emails, and texts on one screen. Its dialers help reps work through lead lists faster.
Bảng giá CRM
Close uses per-seat billing across three plans. Here’s how they break down.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Những điều cần thiết | 35 đô la/ghế/tháng | Small sales teams starting with built-in calling and email |
| Sự phát triển | 99 đô la/ghế/tháng | Growing teams that need advanced tự động hóa |
| Tỉ lệ | 139 đô la/ghế/tháng | Larger teams wanting call coaching and more customization |
Pricing verified September 2026.
Dùng thử miễn phí: Yes, 14 days. A motivated team can finish setup inside that window.
Đảm bảo hoàn tiền: None listed in the sources we checked. Use the trial to decide.
📌 Ghi chú: Every plan includes built in calling, texting, and email. Collaboration tools and advanced features sit on higher tiers.
⚠️ Pricing Conflict: Some sources still list older Startup, Professional, and Enterprise plans. Monthly billing shows $59, $109, and $149 per user. Annual billing shows $49, $99, and $139. Those pages describe startup features and professional features under old names. We use the verified Essentials, Growth, and Scale prices above.
Những lợi ích chính của Close CRM
Here’s what makes Close CRM worth a look:
- Chế độ xem thông minh: These saved searches sort leads by the criteria you pick. Reps see exactly who needs follow ups today.
- Power and predictive dialers: The predictive dialer can dial multiple numbers at once. Reps spend more time talking to prospects.
- Huấn luyện qua cuộc gọi trực tiếp: Managers can guide reps while calls are happening. New hires get up to speed faster.
- Activity timelines: Every call, email, and chữ lands on the lead’s profile. You get the full picture without manual dữ liệu lối vào.
- Fast onboarding: A CSV import tool and free one-click migration pull data from other CRMs. The simple layout drives full team engagement.
- Bảo vệ and resources: Close says it protects customer data responsibly. A help center, API docs for any developer, and product updates round it out.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Close CRM and worked through its calling and inbox tools. Here’s what stood out:
Ưu điểm và nhược điểm của Close CRM
✅ Ưu điểm
- Calling, SMS, and email share one inbox
- Power and predictive dialers speed up outreach
- Quick setup with free migration help
- Live call coaching helps managers train reps
❌ Nhược điểm
- No free plan, and seats start at $35
- G2 reviewers call the reporting weak
- Less customizable than larger CRM platforms
CRM linh hoạt là gì?
Agile CRM is an all in one CRM for small and medium businesses.
It joins sales, marketing, and customer service on one platform.
The company has run the product since 2013, with offices in Ấn Độ và Philippines.
Agile says more than 15,000 customers use it worldwide.
It runs in the cloud, so you can access deals from any mobile device.
This video walks through the main Agile CRM dashboard.
🥈 Runner Up: Agile CRM
Agile packs a sales pipeline, helpdesk, and email campaigns into one tool. The free plan supports up to 10 users.
Bảng giá CRM linh hoạt
Agile CRM has one free plan and three paid tiers. Paid prices are per user, per month.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | Miễn phí | Teams of up to 10 users testing a basic CRM system |
| Người mới bắt đầu | $8.99 | Small businesses needing contact management and email marketing |
| Thường xuyên | $29.99 | Growing teams that want more automation |
| Doanh nghiệp | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.
Dùng thử miễn phí: Not needed. The free version lets you test the core CRM before you pay.
Đảm bảo hoàn tiền: None listed in the sources we checked.
📌 Ghi chú: That’s a great price for small businesses. A 10-person team on Starter pays under $90 each month.
⚠️ Cảnh báo: Some 2026 sources quote Starter at up to $9.99 per user. Check your billing term before checkout.
Những lợi ích chính của CRM linh hoạt
Here’s where Agile CRM earns its spot:
- Tự động hóa tiếp thị: Track web engagement, score leads, and send automated campaigns. Marketing teams don’t need a second tool.
- Email marketing with A/B testing: Test subject lines and personalize each message. The template builder is simple, though a bit rigid.
- Built-in helpdesk: Automated ticketing handles customer queries in the same system. Support and sales share one record.
- Gamification trong bán hàng: Leaderboards and badges turn targets into friendly competition. That’s a rare sales enablement perk at this price.
- Cuộc họp booking: Leads book time straight onto your calendar. It syncs with Google Calendar and Outlook.
- 360-degree contact view: Every interaction sits on one contact record. That cuts data silos between teams.
Những điều nhóm chúng tôi nhận thấy
Our writer set up a free Agile CRM account and explored its sales and email tools. Here’s what stood out:
The short video below shows that hands-on session.
Ưu điểm và nhược điểm của CRM linh hoạt
✅ Ưu điểm
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk in one app
- Paid plans start at just $8.99
- Ứng dụng yếu tố trò chơi hóa với bảng xếp hạng và huy hiệu
❌ Nhược điểm
- Reviewers report falling email delivery rates
- Reporting tools draw heavy criticism
- Limited custom fields for larger businesses
- Support answers vary from agent to agent
So sánh tính năng
Here’s how Close CRM and Agile CRM compare across 10 key features. Pricing gets its own breakdown at the end.
| Tính năng | Đóng CRM | CRM linh hoạt |
|---|---|---|
| Giá khởi điểm | 35 đô la/ghế/tháng | $8.99 |
| Gói miễn phí | ❌ | ✅ Tối đa 10 người dùng |
| Gọi điện thoại tích hợp | ✅ | ✅ |
| Trình quay số dự đoán và mạnh mẽ | ✅ | ❌ |
| Tự động hóa tiếp thị | ❌ Sequences only | ✅ |
| Helpdesk & Ticketing | ❌ | ✅ |
| Gamification trong bán hàng | ❌ | ✅ |
| Đối tượng tùy chỉnh | ✅ | ❌ |
| Tích hợp | 80+ tools | Third-party apps |
| Tốt nhất cho | Call-heavy sales teams | Budget all-in-one setups |
1. Contact & Lead Management
Đóng CRM: Close organizes records around leads, with contacts nested inside each company. Smart Views filter leads by any rule, so reps always know who to call next.
CRM linh hoạt: Agile’s contact management gives a 360-degree view of each customer. Calls, emails, tickets, and deals sit on one timeline.
2. Company Records & Customization
Đóng CRM: Close supports custom fields and custom objects for unusual data. Still, it’s less flexible than bigger platforms like Salesforce.
CRM linh hoạt: Agile groups contacts under company records for B2B tracking. Larger businesses may hit limits on custom fields and data mapping.
3. Quy trình bán hàng & Giao dịch
Đóng CRM: A visual pipeline shows where deals stall in your sales process. You can run multiple pipelines, and an ROI calculator estimates revenue generated.
CRM linh hoạt: Agile’s visual sales pipeline tracks deals and opportunities through each stage. It’s clear and simple for small teams.
4. Inbox & Email Outreach
Đóng CRM: Close syncs your email and puts every reply in one inbox. Email templates, bulk email, and email sequences handle follow-up at scale.
CRM linh hoạt: Agile tracks web engagement, like site visits and email opens. That data feeds automated campaigns that help you win more leads.
⚠️ Cảnh báo: Some Agile users say email delivery rates halved twice in recent months. Test sending on a small list before moving everything.
5. Built-in Calling & SMS
Đóng CRM: Calling is where Close shines. Reviewers call its browser dialer best-in-class. Power dialer and predictive dialer modes automate phone work for sales reps.
CRM linh hoạt: Agile includes built-in telephony next to email. It handles light calling well but lacks Close’s dialer depth.
6. Sales Automation & Workflows
Đóng CRM: Workflows send automated follow-up reminders and sequences. Response rates go up without extra manual effort.
CRM linh hoạt: A drag-and-drop builder automates follow-ups, lead scoring, and data entry. Reviewers say setup is easier than Infusionsoft, which can take months to learn.
7. Marketing Automation & Helpdesk
Đóng CRM: Close isn’t built for marketing teams. It has no landing pages or helpdesk, so you’ll need other tools for those jobs.
CRM linh hoạt: Agile runs multi-channel campaigns across email, mạng xã hội, and mobile. Its helpdesk automates tickets and adds a knowledge base for self-service.
Here’s the customer service side of Agile in action.
8. Integrations & Scheduling
Đóng CRM: Close connects with 80+ tools, including Zoom meetings. Reviewers still flag a few key integrations that rival CRMs offer.
CRM linh hoạt: Agile integrates with third-party software and syncs bookings with Google Calendar or Outlook. Leads pick a slot, and it lands on your calendar.
9. Báo cáo & Phân tích
Đóng CRM: Close offers quick KPI reports and custom graphs for coaching. Even so, G2 reviewers find its reporting too weak for deeper analysis.
CRM linh hoạt: Agile’s dashboards cover sales, marketing, and service analytics. Reviews are harsh here, with some calling the reports poorly configured.
10. Sales AI
Đóng CRM: Close layers AI help on top of calling and email. It speeds up routine tasks so reps can focus on active deals.
CRM linh hoạt: Agile is adding AI agents for lead scoring and predictive analytics in 2026. These tools are newer than the rest of the platform.
11. Định giá & Chi phí
Hãy cùng so sánh hai bản thiết kế này cạnh nhau.
| Kế hoạch | Đóng CRM | CRM linh hoạt |
|---|---|---|
| Miễn phí | ❌ | Miễn phí |
| Lối vào | Gói cơ bản: 35 đô la/ghế/tháng | Starter: $8.99 |
| Giữa | Tăng trưởng: 99 đô la/ghế/tháng | Regular: $29.99 |
| Đứng đầu | Mức phí: 139 đô la/ghế/tháng | Enterprise: $47.99 |
Đóng CRM: You pay for dialers, SMS, and coaching built into the product. Smaller teams with limited budgets should weigh the $35 entry seat carefully.
CRM linh hoạt: Each Agile tier costs well under half of the matching Close plan. That value is real, but reliability complaints can eat into the savings.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | CRM linh hoạt | Free plan, paid tiers from $8.99 |
| Tiếp cận khách hàng qua điện thoại tích cực | Đóng CRM | Bộ quay số mạnh mẽ và dự đoán |
| Marketing plus helpdesk | CRM linh hoạt | Campaigns and tickets in one tool |
| Quy trình tiếp nhận nhân viên nhanh chóng | Đóng CRM | Free migration and training |
| Dependable email sending | Đóng CRM | Fewer delivery complaints |
| Non-standard data | Đóng CRM | Custom objects built in |
💰 Ngân sách của bạn
Agile CRM wins on cost with a free plan and cheap paid seats. Close suits teams whose deal sizes justify $35 or more per seat.
🔌 Bộ công nghệ của bạn
Close links with 80+ apps and handles calling natively. Agile covers marketing and service itself, so you may need fewer add-ons.
📞 Quy trình bán hàng của bạn
If your reps live on the phone, choose Close. If marketing campaigns bring in clients, Agile fits those sales processes better.
🎓 Trình độ kinh nghiệm của bạn
Both tools are simple to learn. Close is known for quick onboarding, and Agile is easier to set up than Infusionsoft.
🆓 Dùng thử và bản demo miễn phí
Close offers a 14-day free trial with migration help. Agile’s free plan lets you test with no deadline at all.
🛟 Các tùy chọn hỗ trợ
Close support is proactive during onboarding and offers free training. Agile reviews are split between great support and two-week waits for bug fixes.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from Close CRM to Agile CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A free plan for up to 10 users
- Email campaigns, landing pages, and a helpdesk
- Leaderboards and badges for your sales team
❌ Những gì bạn sẽ mất:
- Bộ quay số mạnh mẽ và dự đoán
- Huấn luyện qua cuộc gọi trực tiếp
- Smart Views and the unified inbox
📋 Cách chuyển đổi:
- Export your leads and contacts from Close as a CSV file.
- Create a free Agile CRM account and invite your team.
- Import the CSV, then rebuild your deal stages and workflows.
🔄 Switching from Agile CRM to Close CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Browser calling and SMS that reviewers rate highly
- Free migration help and onboarding training
- Custom objects for complex customer data
❌ Những gì bạn sẽ mất:
- The free plan and low seat prices
- Email A/B testing and marketing campaigns
- Ticketing for customer service
📋 Cách chuyển đổi:
- Export contacts and deals from Agile CRM.
- Start a 14-day Close trial.
- Use the CSV import tool or ask support to migrate your data free.
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small sales teams and doanh nghiệp nhỏ owners. We didn’t test LinkedIn prospecting, sales forecasting accuracy, or ecommerce CRM use cases. We also didn’t confirm setup fee terms or in person training options. Teams with hundreds of employees may weigh things differently. We didn’t compare desktop and mobile app speed either. Our notes reflect September 2026 versions, and features may change.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM linh hoạt |
| 📣 Tự động hóa tiếp thị | CRM linh hoạt |
| 📞 Calling & Outreach | Đóng CRM |
| 👶 Dễ sử dụng | Đóng CRM |
| 🔌 Tích hợp | Đóng CRM |
| 🛟 Hỗ trợ & Độ tin cậy | Đóng CRM |
| 📊 Báo cáo | Tie (both criticized) |
| 🏆 Người chiến thắng chung cuộc | Đóng CRM |
🏆 NGƯỜI CHIẾN THẮNG: CLOSE CRM
Close CRM wins 4 out of 7 categories.
Phù hợp nhất cho: Inside sales teams, call-heavy outreach, startups chasing more deals
Close CRM and Agile CRM solve different problems. Close is a sales engine for teams that call, email, and text all day. Agile is a budget platform that stretches across sales, marketing, and support services.
Agile CRM is the better pick when price matters most. Its free plan and low tiers are hard to beat. But complaints about email delivery and reporting are hard to ignore.
Choose Close if phone calls and speed drive your revenue. It costs more. But your reps get tools that close deals and build stronger customer relationships.
So sánh thêm về Close CRM
Here’s how Close CRM stacks up against other CRM options:
Những chiến thắng sít sao trong các trận đấu: a native power dialer, SMS inside the core app, simpler per-seat plans
HubSpot thắng nhờ: a free CRM tier, deeper marketing tools, a far larger app marketplace
So sánh Close CRM và Freshsales CRM
Những chiến thắng sít sao trong các trận đấu: predictive dialing, live call coaching, faster lead-list workflows
Freshsales CRM chiến thắng nhờ: a free starter plan, lower seat prices, built-in AI lead scoring
Những chiến thắng sít sao trong các trận đấu: setup in days, no admin required, calling out of the box
Salesforce thắng thế nhờ: deep customization, advanced forecasting, a huge add-on catalog for enterprise buyers
So sánh Close CRM và Ngay lập tức
Những chiến thắng sít sao trong các trận đấu: full CRM records, calling and SMS, pipeline tracking
Thắng ngay lập tức trên: high-volume cold email, inbox khởi động, lower cost for email-only outreach
This video covers more Close alternatives worth checking.
So sánh thêm về Agile CRM
Here’s how Agile CRM holds up against other popular picks:
So sánh Agile CRM và ActiveCampaign
Agile CRM thắng thế nhờ: a free plan for 10 users, a built-in helpdesk, sales gamification
ActiveCampaign thắng nhờ: more advanced email automation, a bigger integration library, richer campaign reports
CRM linh hoạt so với Keap
Agile CRM thắng thế nhờ: much lower seat pricing, helpdesk ticketing, a free tier
Keap thắng nhờ: built-in payments, a polished automation builder, a dedicated việc kinh doanh phone line
Agile CRM thắng thế nhờ: sales and marketing in the same app, lower cost, gamification
Zendesk thắng nhờ: deeper ticketing tools, stronger service reporting, a wider support app store
CRM linh hoạt so với Capsule CRM
Agile CRM thắng thế nhờ: marketing automation, built-in telephony, a helpdesk
Capsule CRM vượt trội nhờ: a cleaner interface, fewer reliability complaints, simple project tracking
Watch this rundown of Các giải pháp CRM linh hoạt trước khi bạn cam kết.
Câu hỏi thường gặp
Phần mềm Agile CRM có thực sự miễn phí không?
Yes. Agile CRM offers a free plan for up to 10 users. It includes core contact and deal tools. Paid tiers start at $8.99 per user for more automation.
Close.com làm gì?
Close is a sales CRM that puts calling, SMS, and email in one inbox. It helps small teams manage leads, automate follow-up, and close deals faster.
Close khác biệt với các hệ thống CRM khác như thế nào?
Close works more like a sales engagement tool. Power and predictive dialers, SMS, and Smart Views come standard. Most CRMs need add-ons for calling.
Close có giá bao nhiêu mỗi tháng?
Close costs $35 per seat monthly on Essentials, $99 on Growth, and $139 on Scale. A 14-day free trial lets you test it first.
Phần mềm CRM thường có giá bao nhiêu?
Most small business CRMs run between $9 and $150 per user each month. Agile CRM sits at the low end, while Close CRM sits near the top.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 