⚡ Краткий вывод:
- Цены: Закрывать CRM starts at $35/seat/month with no free plan. Agile CRM has a free plan, and paid tiers start at $8.99.
- Лучше всего подходит для: Close CRM for call-heavy inside sales teams. Agile CRM for малый бизнес При ограниченном бюджете.
- Ключевое отличие: Close is built around calling, SMS, and email информационно-просветительская работа. Agile spreads across marketing, sales, and helpdesk tools.
- Наш выбор: Close CRM for most sales teams. It rates higher (3.0 vs 2.8) and draws fewer reliability complaints.
The cheaper CRM software isn’t always the smarter pick.
Agile CRM offers a free plan and paid seats under $9.
Close CRM costs far more, starting at $35 per seat.
Yet Close still comes out ahead for most sales teams.
The reasons are reliability, calling tools, and a sharp focus on selling.
Обзор
This Agile CRM vs Close CRM comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Наши авторы также провели некоторое время непосредственно с каждым из них.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
Что такое Close CRM?
Close CRM is customer relationship management software for small and medium-sized sales teams.
Its goal is simple: turn leads into revenue through direct outreach.
Email, calling, and SMS all live in a single inbox.
Reps make phone calls from the browser without a separate phone system.
That’s why many people compare it to sales engagement tools, not traditional CRMs.
It targets startups and small companies that want to close deals faster.
Here’s a quick video tour of Close in action.
🏆 Победитель: Close CRM
Close puts calls, emails, and texts on one screen. Its dialers help reps work through lead lists faster.
Цены на CRM-систему Close
Close uses per-seat billing across three plans. Here’s how they break down.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Основные сведения | 35 долларов за место в месяц | Small sales teams starting with built-in calling and email |
| Рост | 99 долларов за место в месяц | Growing teams that need advanced автоматизация |
| Шкала | 139 долларов за место в месяц | Larger teams wanting call coaching and more customization |
Pricing verified September 2026.
Бесплатная пробная версия: Yes, 14 days. A motivated team can finish setup inside that window.
Гарантия возврата денег: None listed in the sources we checked. Use the trial to decide.
📌 Примечание: Every plan includes built in calling, texting, and email. Collaboration tools and advanced features sit on higher tiers.
⚠️ Pricing Conflict: Some sources still list older Startup, Professional, and Enterprise plans. Monthly billing shows $59, $109, and $149 per user. Annual billing shows $49, $99, and $139. Those pages describe startup features and professional features under old names. We use the verified Essentials, Growth, and Scale prices above.
Основные преимущества Close CRM
Here’s what makes Close CRM worth a look:
- Интеллектуальные представления: These saved searches sort leads by the criteria you pick. Reps see exactly who needs follow ups today.
- Power and predictive dialers: The predictive dialer can dial multiple numbers at once. Reps spend more time talking to prospects.
- Коучинг в режиме реального времени: Managers can guide reps while calls are happening. New hires get up to speed faster.
- Activity timelines: Every call, email, and текст lands on the lead’s profile. You get the full picture without manual данные вход.
- Fast onboarding: A CSV import tool and free one-click migration pull data from other CRMs. The simple layout drives full team engagement.
- Безопасность and resources: Close says it protects customer data responsibly. A help center, API docs for any developer, and product updates round it out.
Что заметила наша команда
Наш писатель signed up for Close CRM and worked through its calling and inbox tools. Here’s what stood out:
Преимущества и недостатки Close CRM
✅ Плюсы
- Calling, SMS, and email share one inbox
- Power and predictive dialers speed up outreach
- Quick setup with free migration help
- Live call coaching helps managers train reps
❌ Минусы
- No free plan, and seats start at $35
- G2 reviewers call the reporting weak
- Less customizable than larger CRM platforms
Что такое Agile CRM?
Agile CRM is an all in one CRM for small and medium businesses.
It joins sales, marketing, and customer service on one platform.
The company has run the product since 2013, with offices in Индия и Филиппины.
Agile says more than 15,000 customers use it worldwide.
It runs in the cloud, so you can access deals from any mobile device.
This video walks through the main Agile CRM dashboard.
🥈 Runner Up: Agile CRM
Agile packs a sales pipeline, helpdesk, and email campaigns into one tool. The free plan supports up to 10 users.
Ценообразование Agile CRM
Agile CRM has one free plan and three paid tiers. Paid prices are per user, per month.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | Бесплатно | Teams of up to 10 users testing a basic CRM system |
| Стартер | $8.99 | Small businesses needing contact management and email marketing |
| Обычный | $29.99 | Growing teams that want more automation |
| Предприятие | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.
Бесплатная пробная версия: Not needed. The free version lets you test the core CRM before you pay.
Гарантия возврата денег: None listed in the sources we checked.
📌 Примечание: That’s a great price for small businesses. A 10-person team on Starter pays under $90 each month.
⚠️ Предупреждение: Some 2026 sources quote Starter at up to $9.99 per user. Check your billing term before checkout.
Основные преимущества гибкой CRM-системы
Here’s where Agile CRM earns its spot:
- Автоматизация маркетинга: Track web engagement, score leads, and send automated campaigns. Marketing teams don’t need a second tool.
- Email marketing with A/B testing: Test subject lines and personalize each message. The template builder is simple, though a bit rigid.
- Built-in helpdesk: Automated ticketing handles customer queries in the same system. Support and sales share one record.
- Sales gamification: Leaderboards and badges turn targets into friendly competition. That’s a rare sales enablement perk at this price.
- Встреча booking: Leads book time straight onto your calendar. It syncs with Google Calendar and Outlook.
- 360-degree contact view: Every interaction sits on one contact record. That cuts data silos between teams.
Что заметила наша команда
Our writer set up a free Agile CRM account and explored its sales and email tools. Here’s what stood out:
The short video below shows that hands-on session.
Преимущества и недостатки гибкой CRM-системы
✅ Плюсы
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk in one app
- Paid plans start at just $8.99
- Геймификация с использованием таблиц лидеров и значков.
❌ Минусы
- Reviewers report falling email delivery rates
- Reporting tools draw heavy criticism
- Limited custom fields for larger businesses
- Support answers vary from agent to agent
Сравнение характеристик
Here’s how Close CRM and Agile CRM compare across 10 key features. Pricing gets its own breakdown at the end.
| Особенность | Закрыть CRM | Гибкая CRM |
|---|---|---|
| Начальная цена | 35 долларов за место в месяц | $8.99 |
| Бесплатный план | ❌ | ✅ До 10 пользователей |
| Встроенные функции вызова | ✅ | ✅ |
| Power & Predictive Dialer | ✅ | ❌ |
| Автоматизация маркетинга | ❌ Sequences only | ✅ |
| Helpdesk & Ticketing | ❌ | ✅ |
| Геймификация продаж | ❌ | ✅ |
| Пользовательские объекты | ✅ | ❌ |
| Интеграции | 80+ tools | Third-party apps |
| Лучше всего подходит для | Call-heavy sales teams | Budget all-in-one setups |
1. Contact & Lead Management
Закрыть CRM: Close organizes records around leads, with contacts nested inside each company. Smart Views filter leads by any rule, so reps always know who to call next.
Гибкая CRM: Agile’s contact management gives a 360-degree view of each customer. Calls, emails, tickets, and deals sit on one timeline.
2. Company Records & Customization
Закрыть CRM: Close supports custom fields and custom objects for unusual data. Still, it’s less flexible than bigger platforms like Salesforce.
Гибкая CRM: Agile groups contacts under company records for B2B tracking. Larger businesses may hit limits on custom fields and data mapping.
3. Воронка продаж и сделки
Закрыть CRM: A visual pipeline shows where deals stall in your sales process. You can run multiple pipelines, and an ROI calculator estimates revenue generated.
Гибкая CRM: Agile’s visual sales pipeline tracks deals and opportunities through each stage. It’s clear and simple for small teams.
4. Inbox & Email Outreach
Закрыть CRM: Close syncs your email and puts every reply in one inbox. Email templates, bulk email, and email sequences handle follow-up at scale.
Гибкая CRM: Agile tracks web engagement, like site visits and email opens. That data feeds automated campaigns that help you win more leads.
⚠️ Предупреждение: Some Agile users say email delivery rates halved twice in recent months. Test sending on a small list before moving everything.
5. Built-in Calling & SMS
Закрыть CRM: Calling is where Close shines. Reviewers call its browser dialer best-in-class. Power dialer and predictive dialer modes automate phone work for sales reps.
Гибкая CRM: Agile includes built-in telephony next to email. It handles light calling well but lacks Close’s dialer depth.
6. Sales Automation & Workflows
Закрыть CRM: Workflows send automated follow-up reminders and sequences. Response rates go up without extra manual effort.
Гибкая CRM: A drag-and-drop builder automates follow-ups, lead scoring, and data entry. Reviewers say setup is easier than Infusionsoft, which can take months to learn.
7. Marketing Automation & Helpdesk
Закрыть CRM: Close isn’t built for marketing teams. It has no landing pages or helpdesk, so you’ll need other tools for those jobs.
Гибкая CRM: Agile runs multi-channel campaigns across email, социальные сети, and mobile. Its helpdesk automates tickets and adds a knowledge base for self-service.
Here’s the customer service side of Agile in action.
8. Integrations & Scheduling
Закрыть CRM: Close connects with 80+ tools, including Zoom meetings. Reviewers still flag a few key integrations that rival CRMs offer.
Гибкая CRM: Agile integrates with third-party software and syncs bookings with Google Calendar or Outlook. Leads pick a slot, and it lands on your calendar.
9. Отчеты и аналитика
Закрыть CRM: Close offers quick KPI reports and custom graphs for coaching. Even so, G2 reviewers find its reporting too weak for deeper analysis.
Гибкая CRM: Agile’s dashboards cover sales, marketing, and service analytics. Reviews are harsh here, with some calling the reports poorly configured.
10. Sales AI
Закрыть CRM: Close layers AI help on top of calling and email. It speeds up routine tasks so reps can focus on active deals.
Гибкая CRM: Agile is adding AI agents for lead scoring and predictive analytics in 2026. These tools are newer than the rest of the platform.
11. Ценообразование и стоимость
Давайте сравним эти планы.
| План | Закрыть CRM | Гибкая CRM |
|---|---|---|
| Бесплатно | ❌ | Бесплатно |
| Вход | Основные расходы: 35 долларов за место в месяц. | Starter: $8.99 |
| Середина | Рост: 99 долларов США/место/месяц | Regular: $29.99 |
| Вершина | Стоимость: 139 долларов США/место/месяц | Enterprise: $47.99 |
Закрыть CRM: You pay for dialers, SMS, and coaching built into the product. Smaller teams with limited budgets should weigh the $35 entry seat carefully.
Гибкая CRM: Each Agile tier costs well under half of the matching Close plan. That value is real, but reliability complaints can eat into the savings.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Гибкая CRM | Free plan, paid tiers from $8.99 |
| Активная телефонная коммуникация | Закрыть CRM | Мощные и предиктивные дозвонщики |
| Marketing plus helpdesk | Гибкая CRM | Campaigns and tickets in one tool |
| Быстрая адаптация | Закрыть CRM | Free migration and training |
| Dependable email sending | Закрыть CRM | Fewer delivery complaints |
| Non-standard data | Закрыть CRM | Custom objects built in |
💰 Ваш бюджет
Agile CRM wins on cost with a free plan and cheap paid seats. Close suits teams whose deal sizes justify $35 or more per seat.
🔌 Ваш технологический стек
Close links with 80+ apps and handles calling natively. Agile covers marketing and service itself, so you may need fewer add-ons.
📞 Ваш процесс продаж
If your reps live on the phone, choose Close. If marketing campaigns bring in clients, Agile fits those sales processes better.
🎓 Ваш уровень опыта
Both tools are simple to learn. Close is known for quick onboarding, and Agile is easier to set up than Infusionsoft.
🆓 Бесплатные пробные версии и демо-версии
Close offers a 14-day free trial with migration help. Agile’s free plan lets you test with no deadline at all.
🛟 Варианты поддержки
Close support is proactive during onboarding and offers free training. Agile reviews are split between great support and two-week waits for bug fixes.
Руководство по переключению
Уже используете один из этих инструментов? Вот чего следует ожидать, если вы перейдете на него.
🔄 Switching from Close CRM to Agile CRM?
✅ Что вы получите:
- A free plan for up to 10 users
- Email campaigns, landing pages, and a helpdesk
- Leaderboards and badges for your sales team
❌ Что вы потеряете:
- Мощные и предиктивные дозвонщики
- Коучинг в режиме реального времени по телефону
- Smart Views and the unified inbox
📋 Как переключиться:
- Export your leads and contacts from Close as a CSV file.
- Create a free Agile CRM account and invite your team.
- Import the CSV, then rebuild your deal stages and workflows.
🔄 Switching from Agile CRM to Close CRM?
✅ Что вы получите:
- Browser calling and SMS that reviewers rate highly
- Free migration help and onboarding training
- Custom objects for complex customer data
❌ Что вы потеряете:
- The free plan and low seat prices
- Email A/B testing and marketing campaigns
- Ticketing for customer service
📋 Как переключиться:
- Export contacts and deals from Agile CRM.
- Start a 14-day Close trial.
- Use the CSV import tool or ask support to migrate your data free.
Что не было рассмотрено в нашем обзоре
This comparison focused on small sales teams and малый бизнес owners. We didn’t test LinkedIn prospecting, sales forecasting accuracy, or ecommerce CRM use cases. We also didn’t confirm setup fee terms or in person training options. Teams with hundreds of employees may weigh things differently. We didn’t compare desktop and mobile app speed either. Our notes reflect September 2026 versions, and features may change.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Гибкая CRM |
| 📣 Автоматизация маркетинга | Гибкая CRM |
| 📞 Calling & Outreach | Закрыть CRM |
| 👶 Простота использования | Закрыть CRM |
| 🔌 Интеграции | Закрыть CRM |
| 🛟 Поддержка и надежность | Закрыть CRM |
| 📊 Составление отчетов | Tie (both criticized) |
| 🏆 Общий победитель | Закрыть CRM |
🏆 ПОБЕДИТЕЛЬ: CLOSE CRM
Close CRM wins 4 out of 7 categories.
Лучше всего подходит для: Inside sales teams, call-heavy outreach, startups chasing more deals
Close CRM and Agile CRM solve different problems. Close is a sales engine for teams that call, email, and text all day. Agile is a budget platform that stretches across sales, marketing, and support services.
Agile CRM is the better pick when price matters most. Its free plan and low tiers are hard to beat. But complaints about email delivery and reporting are hard to ignore.
Choose Close if phone calls and speed drive your revenue. It costs more. But your reps get tools that close deals and build stronger customer relationships.
Больше информации о Close CRM по сравнению с другими сервисами.
Here’s how Close CRM stacks up against other CRM options:
Победы с минимальным преимуществом: a native power dialer, SMS inside the core app, simpler per-seat plans
HubSpot побеждает по следующим показателям: a free CRM tier, deeper marketing tools, a far larger app marketplace
Close CRM против Freshsales CRM
Победы с минимальным преимуществом: predictive dialing, live call coaching, faster lead-list workflows
CRM-система Freshsales выигрывает по следующим параметрам: a free starter plan, lower seat prices, built-in AI lead scoring
Победы с минимальным преимуществом: setup in days, no admin required, calling out of the box
Salesforce побеждает по следующим параметрам: deep customization, advanced forecasting, a huge add-on catalog for enterprise buyers
Закрыть CRM против Немедленно
Победы с минимальным преимуществом: full CRM records, calling and SMS, pipeline tracking
Мгновенно выигрывает по: high-volume cold email, inbox разогревать, lower cost for email-only outreach
This video covers more Close alternatives worth checking.
Сравнение Agile CRM
Here’s how Agile CRM holds up against other popular picks:
Agile CRM против ActiveCampanion
Гибкие CRM-системы выигрывают по следующим параметрам: a free plan for 10 users, a built-in helpdesk, sales gamification
ActiveCampaign побеждает по: more advanced email automation, a bigger integration library, richer campaign reports
Гибкая CRM против Кеап
Гибкие CRM-системы выигрывают по следующим параметрам: much lower seat pricing, helpdesk ticketing, a free tier
Кип побеждает по следующим пунктам: built-in payments, a polished automation builder, a dedicated бизнес phone line
Гибкие CRM-системы выигрывают по следующим параметрам: sales and marketing in the same app, lower cost, gamification
Zendesk побеждает по: deeper ticketing tools, stronger service reporting, a wider support app store
Гибкая CRM против Капсульная CRM
Гибкие CRM-системы выигрывают по следующим параметрам: marketing automation, built-in telephony, a helpdesk
Capsule CRM выигрывает по следующим параметрам: a cleaner interface, fewer reliability complaints, simple project tracking
Watch this rundown of Альтернативы Agile CRM прежде чем принять решение.
Часто задаваемые вопросы
Действительно ли Agile CRM бесплатна?
Yes. Agile CRM offers a free plan for up to 10 users. It includes core contact and deal tools. Paid tiers start at $8.99 per user for more automation.
Чем занимается Close.com?
Close is a sales CRM that puts calling, SMS, and email in one inbox. It helps small teams manage leads, automate follow-up, and close deals faster.
Чем Close отличается от других CRM-систем?
Close works more like a sales engagement tool. Power and predictive dialers, SMS, and Smart Views come standard. Most CRMs need add-ons for calling.
Сколько составляет стоимость закрытия счета в месяц?
Close costs $35 per seat monthly on Essentials, $99 on Growth, and $139 on Scale. A 14-day free trial lets you test it first.
Сколько обычно стоит CRM-система?
Most small business CRMs run between $9 and $150 per user each month. Agile CRM sits at the low end, while Close CRM sits near the top.
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