⚡ 간단 평가:
- 가격: Pipedrive starts at $14/user/month. Close CRM 좌석당 월 35달러부터 시작합니다.
- 다음과 같은 경우에 가장 적합합니다: Pipedrive suits visual pipeline management for 소규모 사업체. Close CRM suits high-volume inside sales.
- 주요 차이점: Close CRM has built in calling, SMS, and a power dialer. Pipedrive needs other tools for phone work.
- 저희가 선택한 제품: Pipedrive for most sales teams. It costs less and covers more of the sales process.
Most sales teams pick a CRM for one of two reasons.
They want to see every deal clearly, or they want to make more calls.
Pipedrive was built for the first group.
Close CRM was built for the second.
That single split explains almost every difference between them.
개요
This Pipedrive vs Close CRM comparison covers pricing, features, and daily functionality.
We also break down which sales teams each system fits best.
저희 자료 출처에는 공개된 사양서, 제품 설명서 및 G2 리뷰가 포함됩니다.
저희 필진들도 두 플랫폼을 직접 사용해 보는 시간을 가졌습니다.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
Pipedrive란 무엇인가요?
Pipedrive is a sales focused CRM built around a visual sales pipeline.
You drag each deal from one stage to the next.
The board shows the value sitting at every stage of your sales process.
Small businesses use it to track leads, contacts, and follow ups in one place.
Higher plans unlock unlimited pipelines and deeper pipeline management.
다음은 플랫폼 작동 방식에 대한 간략한 안내입니다.
🏆 우승: Pipedrive
A CRM that makes your sales pipeline easy to read. Good for teams that manage deals across many stages.
Pipedrive 가격 책정
Here is what Pipedrive costs per user. Prices rise as you unlock more features.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 라이트 | 사용자당 월 14달러 | 개인 판매자와 소규모 팀 |
| 성장 | 사용자당 월 24달러 | Growing teams that need email sequences |
| 프리미엄 | 사용자당 월 49달러 | Teams that want advanced 보고 |
| 궁극적인 | 사용자당 월 69달러 | 더 큰 팀과 함께 보안 및 관리 요구 사항 |
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무료 체험: Yes. Pipedrive offers a 14-day trial with no credit card required.
환불 보장: No standard refund window. You cancel from the billing page before your renewal date.
📌 메모: There is no free plan here. Paid add-ons like lead capture and projects sit outside the base price, so users should check the pricing page on the Pipedrive website before they commit.
⚠️ Pricing conflict: Our research notes five annual plans for Pipedrive. Our verified data lists four: Lite, Growth, Premium, and Ultimate. We kept the four-plan figures above. Some customers also feel the add-on upsells act like a bait-and-switch.
Pipedrive의 주요 이점
Here is what makes Pipedrive worth a look:
- Visual pipeline: Drag-and-drop cards move each deal between phases. You spot stalled sales activities in seconds.
- 사용자 친화적인 인터페이스: Navigation is simple enough for new reps. Scheduling follow ups takes very few clicks.
- Custom fields and filters: You shape the sales process to match your 사업. Saved filters show only the data you want.
- 상세 보고서: Activities performance and email performance reports track sales performance over time.
- Marketplace access: Over 400 integrations connect Pipedrive to other apps you already run.
- Strong mobile app: Geolocation, offline access, and call logging help field reps update records on the road.
우리 팀이 발견한 점
우리의 작가 signed up for Pipedrive and spent several days moving real deals through the system. Here is what stood out:
Pipedrive의 장점 및 단점
✅ 장점
- Entry price starts lower than most sales CRM tools at $14/user/month
- Visual pipeline management makes deal stages easy to read
- Over 400 marketplace integrations plus 자피어 for other tools
- Mobile app supports geolocation, offline access, and call logging
- Email marketing and AI Sales Assistant included on paid plans
❌ 단점
- No built in calling, so phone work needs other tools
- Live chat with a human requires an upgrade to a higher plan
- The support chatbot gets weak marks in customer feedback
- Paid add-ons push the real monthly cost above the sticker price
Close CRM이란 무엇인가요?
Close CRM is a sales platform for high-volume inside sales.
Calling, SMS, and email all live inside the same window.
Reps work a list of leads without switching to other apps.
The interface strips out clutter so teams can focus on the next conversation.
Outbound teams pick it for the power dialer and the 오토메이션 behind it.
This video walks through the platform screen by screen.
🥈 Runner Up: Close CRM
Built for reps who live on the phone. Calling, SMS, and email sequences run from one screen.
CRM 가격 마감
Close CRM charges per seat. Each tier adds more automation and reporting depth.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 골자 | 좌석당 월 35달러 | Small teams testing built in calling |
| 성장 | 좌석당 월 99달러 | Outbound teams using the power dialer |
| 규모 | 좌석당 월 139달러 | Larger teams that need the predictive dialer |
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무료 체험: Yes. Close CRM offers a 14-day trial with no credit card required.
환불 보장: No published refund window. Monthly plans can be cancelled before the next billing date.
📌 메모: Calling minutes, SMS, and phone numbers are billed on top of the seat price. There is no free plan, but the pricing page is clear about what each tier includes.
⚠️ Pricing conflict: Our research reports a $99 entry tier with a three-user minimum and $49 per extra user. Our verified data lists Essentials at $35/seat/month with three plans total. We kept the verified figures above.
Close CRM의 주요 이점
Here is what pulls outbound teams toward Close CRM:
- 내장 통화 기능: Calls, SMS, and email run inside the CRM. Call recording and logging happen without extra setup.
- 파워 다이얼러: It dials several numbers at once. A free rep is routed in the moment a human answers.
- Call Assistant: Every phone call is transcribed and summarised. Reps spend less time typing notes.
- 스마트 뷰: Saved filters group prospects by any rule you create. Finding the next call list takes one click.
- Email templates and sequences: Personalised templates send automated outreach across a whole list of contacts.
- Fast support: An in-house team across several time zones answers in under two hours on average.
우리 팀이 발견한 점
Our writer ran a week of outbound calls through Close CRM before writing this review. Here is what stood out:
클로즈 CRM의 장점과 단점
✅ 장점
- Native calling, SMS, and email in one window
- 통화량이 많은 경우를 위한 파워 다이얼러 및 예측 다이얼러
- AI call transcription and summaries cut manual note taking
- In-house support answers in under two hours on average
❌ 단점
- Entry seat price is more than double Pipedrive’s Lite plan
- The interface carries a learning curve for new reps
- Around 100 integrations against Pipedrive’s 400+ marketplace
- Mobile app is thinner than Pipedrive’s for field sales
기능 비교
Here is where Pipedrive vs Close gets practical. We compare eleven areas that shape daily work for sales teams.
| 특징 | 파이프드라이브 | CRM 닫기 |
|---|---|---|
| 시작 가격 | 사용자당 월 14달러 | 좌석당 월 35달러 |
| 무료 플랜 | ❌ | ❌ |
| 시각적 판매 파이프라인 | ✅ | ✅ |
| 내장 통화 기능 | ❌ | ✅ |
| 파워 다이얼러 | ❌ | ✅ |
| 이메일 마케팅 | ✅ | ❌ |
| 고급 보고 | ✅ | ✅ |
| 통합 | 400+ | 100+ |
| 모바일 앱 | ✅ (offline access) | ✅ (기본) |
| 가장 적합한 대상 | 시각적 파이프라인 관리 | 대량 통화 |
1. 파이프라인 관리
파이프드라이브: The visual sales pipeline is the whole product. Each deal sits as a card you drag between stages, and the board totals the value waiting at every step. Higher plans allow unlimited pipelines for longer sales cycles.
CRM 닫기: Pipelines exist, but they sit behind the 받은 편지함 and call queue. The layout pushes reps toward the next conversation rather than a board view of the sales process.
2. Lead Management and Custom Fields
파이프드라이브: Leads land in a separate inbox before they become deals. Custom fields and saved filters let you view data the way your team works.
CRM 닫기: Smart Views filter and group prospects into call-ready lists. Notes and logged call notes are categorised, so finding details inside a client record is quick.
3. Built In Calling and Power Dialer
파이프드라이브: There is no native phone system. Calling, call recording, and SMS come from third-party integrations, which adds another vendor and another bill.
CRM 닫기: Deep native call and SMS functionality is the main reason teams switch here. The Power Dialer rings several numbers at once and routes an available rep the moment a human picks up. A predictive dialer sits on the top tier.
⚠️ 경고: If your reps make fifty or more calls a day, this single category may outweigh everything else in this comparison.
4. Sales Automation and Follow Ups
파이프드라이브: Automation features fire on triggers tied to a deal, person, activity, lead, organization, or project. For example, a lead from one source can trigger a follow-up task the same day it arrives.
CRM 닫기: Sales automation points outward. Workflows assign leads to a user or user group, then start outbound communication by email, SMS, or calls. The company positions these tools as a way to double rep productivity.
5. AI 기능
파이프드라이브: The AI Sales Assistant reads your pipeline and suggests which deal to touch next. It works best when your data is tidy and your stages are consistent.
CRM 닫기: The Call Assistant transcribes and summarises every phone call automatically. Reps stay in the conversation instead of typing while a prospect talks.
6. Email Marketing and Email Sequences
파이프드라이브: Campaigns handle real email marketing with templates, segments, and open tracking. That puts newsletters and drip mail in the same system as your deals.
Campaign building uses a drag-and-drop editor, so marketing tasks do not need a designer.
CRM 닫기: The focus is one-to-one outreach, not bulk marketing. You create personalised email templates and email sequences that pause when a prospect replies, all managed from a shared inbox.
7. Reporting and Detailed Reports
파이프드라이브: Reporting is broad. Activities performance and email performance reports sit next to deal forecasts, and advanced reporting on higher tiers adds custom dashboards for sales performance.
CRM 닫기: Reports track how leads move through the pipeline and compare one period against another. Call and SMS metrics are the strongest part of the set.
8. 통합 및 기타 앱
파이프드라이브: The marketplace holds over 400 integrations. Popular picks include SendPulse, 퀵북스, Trello, Microsoft Teams, Asana, Slack, Intercom, Zoom, and Fireflies.ai.
CRM 닫기: Over 100 integrations cover communication, automation, finance, support, lead generation, marketing, and collaboration. Microsoft 365, HubSpot, Segment, Gong, JustCall, and Help Scout are all supported.
💡 꿀팁: Both platforms integrate with Zapier. If your favourite app is missing from either marketplace, that is usually the fastest bridge.
9. Projects, Documents and Templates
파이프드라이브: Projects turn a won deal into delivery work with boards and tasks. Documents and templates let you send quotes and contracts without leaving the record.
Signed documents log back against the deal, which keeps handover data in one place.
CRM 닫기: Post-sale project work is not the goal here. Teams that need delivery tracking usually connect a separate tool for that stage.
10. Ease of Use and Mobile Access
파이프드라이브: G2 reviews highlight the user friendly interface, and the user interface is rated easier to navigate than the alternative here. The mobile app adds geolocation, offline access, and call logging for reps in the field.
CRM 닫기: There is a learning curve at first, though the layout gets easier once reps know where things live. The mobile app carries core communication tools but is thinner for field sales.
11. 가격 및 비용
Let us put the plans side by side.
| 층 | 파이프드라이브 | CRM 닫기 |
|---|---|---|
| 무료 | ❌ | ❌ |
| 기입 | Lite 버전: 사용자당 월 14달러 | 필수 서비스: 좌석당 월 35달러 |
| 중간 | 성장: 사용자당 월 24달러 | 성장세: 좌석당 월 99달러 |
| 높은 | 프리미엄: 사용자당 월 49달러 | 가격: 좌석당 월 139달러 |
| 맨 위 | Ultimate 버전: 사용자당 월 69달러 | — |
파이프드라이브: Four plans give you room to start cheap and upgrade later. Even the Ultimate plan costs less per user than Close CRM’s mid tier, and higher tiers pack in more features than similarly priced rivals.
CRM 닫기: This is a premium, all-inclusive product. The seat price covers the phone system, so the comparison is fairer once you add a dialer subscription to the Pipedrive column.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 파이프드라이브 | $21 cheaper per seat at entry |
| Heavy phone work | CRM 닫기 | Built in calling and power dialer |
| 시각적 파이프라인 관리 | 파이프드라이브 | Drag-and-drop deal stages |
| Loading... | 파이프드라이브 | Native campaign 건축업자 |
| Automated outbound sequences | CRM 닫기 | Email, SMS, and call workflows |
| Field sales on mobile | 파이프드라이브 | Offline access and geolocation |
💰 예산
Pipedrive is the cheaper entry point at $14 per user. Close CRM asks $35 per seat, but that price already covers the phone system.
🔌 사용 중인 기술 스택
Count the other apps you must integrate. A 400-strong marketplace favours Pipedrive, while teams already running Gong or JustCall may prefer the Close CRM side.
📞 귀사의 영업 프로세스
Long, multi-stage deals suit a visual board. High-volume outbound suits a dialer and a call queue.
🎓 귀하의 경험 수준
New reps get productive faster on a drag-and-drop board. Expect a short learning curve before the Close CRM layout clicks.
🆓 무료 체험 및 데모
Neither product has a free plan, so use the free 14-day trials. If you are interested in both, import twenty real leads and run a normal week on each.
🛟 지원 옵션
Close CRM keeps an in-house support team across time zones with replies under two hours on average. Pipedrive routes you to a chatbot first, and live chat with a person needs a higher plan.
전환 가이드
Already on one of these? Here is what changes when you move.
🔄 Pipedrive에서 Close CRM으로 전환하시나요?
✅ 얻게 될 이점:
- Native calling, SMS, and call recording inside the CRM
- Power dialer and AI call transcription
- Support replies in under two hours on average
❌ 잃게 될 것:
- The drag-and-drop pipeline view your team knows
- Email marketing campaigns and project boards
- Roughly 300 marketplace integrations
📋 전환 방법:
- Export deals, contacts, and custom fields to CSV
- Start a Close CRM trial and map your fields during import
- Rebuild your Smart Views, then port phone numbers last
🔄 Close CRM에서 Pipedrive로 전환하시나요?
✅ 얻게 될 이점:
- A lower seat price and four plans to grow into
- Visual pipeline management with unlimited pipelines on higher tiers
- Email marketing, projects, and a stronger mobile app
❌ 잃게 될 것:
- Built in calling, SMS, and the predictive dialer
- Automatic call summaries from the Call Assistant
- Two-hour support replies on every plan
📋 전환 방법:
- Export leads, contacts, and call notes to CSV
- Create a Pipedrive account and build your stages first
- Import the data, then add a calling app from the marketplace
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise security reviews, custom API builds, or bulk seat licensing. Call quality also depends on your region and carrier, which we could not measure. If you manage fifty or more reps, your limitations and priorities will differ from what we describe here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 파이프드라이브 |
| 📊 파이프라인 관리 | 파이프드라이브 |
| 📞 Calling and Dialers | CRM 닫기 |
| 🤖 영업 자동화 | CRM 닫기 |
| 📈 Advanced Reporting | 파이프드라이브 |
| 🔌 통합 | 파이프드라이브 |
| 👶 사용 편의성 | 파이프드라이브 |
| 🛟 지원 | CRM 닫기 |
| 🏆 종합 우승 | 파이프드라이브 |
🏆 우승: PIPEDRIVE
Pipedrive wins 5 of 8 categories.
다음과 같은 경우에 가장 적합합니다: visual pipeline management, small businesses, longer sales cycles, field sales teams
These two products chase different buyers. Pipedrive is a sales pipeline you can read at a glance, priced for teams that watch every dollar.
Close CRM is a phone-first system for reps who dial all day. Its calling, SMS, and outreach automation are hard to match at any price.
If your team lives on the phone, the runner-up here is still the right buy. For everyone else, Pipedrive covers more of the sales process for less money.
Pipedrive 비교
Here is how Pipedrive measures up against other CRM tools:
Pipedrive는 다음 항목에서 승리했습니다: cheaper paid entry, faster setup for small teams, cleaner deal board
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuine free plan, deeper marketing tools, wider content features
파이프드라이브 vs 세일즈포스
Pipedrive는 다음 항목에서 승리했습니다: lower admin overhead, shorter onboarding, predictable per-user cost
Salesforce가 다음 분야에서 우위를 점했습니다: custom object depth, huge partner network, large-account governance
Pipedrive는 다음 항목에서 승리했습니다: sales-first reporting, mature deal forecasting, stronger sales mobile app
월요일 CRM 주요 성과: flexible board building, cross-team work views, colourful task tracking
Pipedrive는 다음 항목에서 승리했습니다: richer automation triggers, larger app marketplace, deeper campaign features
캡슐 CRM 승리 항목: a free starter tier, simpler contact records, lighter daily interface
Close CRM과 비교했을 때 더 많은 장점
This video lines Close CRM up against other options before we dig in:
CRM 종료 vs 곧
CRM에서 최종 승리를 거둔 사례: 목소리 plus SMS in one place, full deal records, live call routing
즉시 승리하는 경우: inbox rotation at scale, cheaper 콜드 이메일 seats, deliverability warm-up
CRM에서 최종 승리를 거둔 사례: dialer speed, call transcription, cleaner rep workspace
킵 승리 항목: invoicing and payments, appointment booking, small-business marketing automation
CRM에서 최종 승리를 거둔 사례: outbound calling, rep-level activity metrics, prospect Smart Views
액티브캠페인 승리 항목: broadcast email design, lifecycle nurture flows, lower cost per contact
CRM에서 최종 승리를 거둔 사례: dialer depth, faster human support, tighter outbound workflows
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: lower seat pricing, built-in chat widgets, tie-ins to a wider product suite
자주 묻는 질문
Pipedrive보다 더 나은 CRM은 무엇인가요?
It depends on the job. Close CRM is better for phone-heavy outbound teams. HubSpot suits marketing-led growth. For visual deal tracking on a small budget, Pipedrive still wins.
What is the difference between Pipedrive and Cloze?
They are separate products. Cloze is a relationship assistant that builds contact history automatically. Pipedrive is a sales pipeline CRM for teams that manage deals through stages.
Close IO는 무엇에 사용되나요?
Close.io is the former name of Close CRM. Teams use it for inside sales: calling, SMS, email sequences, and tracking leads through the pipeline from one screen.
Pipedrive를 CRM으로 사용할 수 있나요?
Yes. It is a full CRM. You store contacts, log sales activities, manage deals across stages, and pull detailed reports on sales performance.
What is better, HubSpot or Pipedrive?
HubSpot offers a free plan and stronger marketing features. Pipedrive costs less on paid tiers and gives sales teams a simpler pipeline. Pick by which side matters more.
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