⚡ 간단 평가:
- 가격: Pipedrive starts at $14/user/month. Close CRM 좌석당 월 35달러부터 시작합니다.
- 다음과 같은 경우에 가장 적합합니다: Pipedrive suits visual pipeline management for 소규모 사업체. Close CRM suits high-volume phone teams.
- 주요 차이점: Close CRM has built in calling and SMS. Pipedrive needs other tools for phone work.
- 저희가 선택한 제품: Pipedrive, rated 4.3 against 3.0, wins on price, integrations, and daily ease of use.
Two sales teams can look at the same CRM and reach opposite conclusions.
One wants a clean board that shows every deal at a glance.
The other wants a dialer that keeps reps on the phone all day.
Pipedrive and Close CRM each built their system around one of those jobs.
Pick the wrong one and you fight your CRM every week.
개요
This pipedrive vs close comparison covers pricing, features, and ease of use.
It also breaks down which sales process each CRM was designed to fit.
Our sources include published pricing pages, product documentation, and G2 reviews.
Our writers also spent hands-on time inside both systems.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
Pipedrive란 무엇인가요?
Pipedrive is a CRM built around a visual sales pipeline.
Every deal sits on a card you drag between stages.
That layout shows the value sitting at each stage of the pipeline.
Small businesses use it to track contacts, tasks, and follow ups in one place.
Custom fields and filters let you shape the system around your own sales process.
Here is a walkthrough of how the product works day to day.
🏆 우승: Pipedrive
The cheapest way to run a clear sales pipeline. Drag-and-drop deal tracking, 400+ integrations, and a mobile app reps actually open.
Pipedrive 가격 책정
Pipedrive charges per user. Four paid tiers are on offer, and there is no free plan.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 라이트 | 사용자당 월 14달러 | Solo sellers tracking a simple pipeline |
| 성장 | 사용자당 월 24달러 | Small teams adding 오토메이션 특징 |
| 프리미엄 | 사용자당 월 49달러 | Teams needing advanced reporting and permissions |
| 궁극적인 | 사용자당 월 69달러 | Larger businesses with security and admin needs |
Pricing verified September 2026.
무료 체험: 14 days, no credit card needed at signup.
환불 보장: None advertised. Cancel any time and access runs to your paid date.
📌 메모: Email marketing, projects, and phone support sit on separate tiers or paid add-ons. Price the plan you actually need, not the entry one.
⚠️ 경고: Reviewers describe the pricing as a bait-and-switch, because the features they wanted sat behind an upgrade or an add-on. Check the tier feature list before you commit.
Pipedrive의 주요 이점
Here is what makes Pipedrive worth a look:
- 시각적 파이프라인 관리: Drag-and-drop cards move deals between phases. You can spot a stalled order without opening a single record.
- Unlimited pipelines on higher plans: Run separate boards for new 사업, renewals, and partners. Each one keeps its own stages.
- 400+ marketplace integrations: Slack, Zoom, Asana, Trello, 퀵북스, Intercom, Microsoft Teams, SendPulse, and Fireflies.ai all connect. 자피어 covers most other apps.
- 상세 보고서: Activities performance and email performance reports show where sales performance is slipping.
- Strong mobile app: Geolocation, offline access, and call logging make field visits easier to record.
- 내장형 이메일 마케팅 기능: Campaigns and templates run from inside the CRM instead of a separate site.
- AI 판매 도우미: Surfaces next-step suggestions so reps spend less time deciding what to do next.
우리 팀이 발견한 점
우리의 작가 set up a real pipeline in Pipedrive and worked deals through it for several days. Here is what stood out from that hands-on time:
Pipedrive의 장점 및 단점
✅ 장점
- Entry price of $14/user/month undercuts Close CRM by $21 per seat
- Drag-and-drop pipeline is easy to navigate on day one
- Mobile app adds geolocation, offline access, and call logging
- Marketplace carries over 400 integrations
❌ 단점
- No built in calling, so phone work needs third-party integrations
- 지원하다 챗봇 draws poor reviews, and live chat with a human needs a higher plan
- Features you expect often sit one upgrade away
Close CRM이란 무엇인가요?
Close CRM is a sales focused system built for inside sales teams.
Calling, SMS, and email all live inside the CRM.
Reps work a queue of leads without switching to other apps.
Smart Views filter and group prospects so the next call is always ready.
The whole interface is arranged to cut distractions and keep reps closing.
This video shows the dialer and 받은 편지함 활동 중.
CRM 닫기
The pick for teams that live on the phone. Power Dialer, call recording, SMS, and AI call summaries ship in the box.
CRM 가격 마감
Close CRM charges per seat across three tiers. There is no free plan here either.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 골자 | 좌석당 월 35달러 | Small teams testing built in calling |
| 성장 | 좌석당 월 99달러 | Outbound teams using the Power Dialer |
| 규모 | 좌석당 월 139달러 | Larger businesses needing predictive dialer and AI 도구 |
Pricing verified September 2026.
⚠️ Pricing conflict flagged: Some sources list Close CRM’s lowest tier at $99 with a three-user minimum, plus $49 per extra user. Our verified data shows Essentials at $35/seat/month. We have kept the verified figures in every table and card here. Confirm your seat count on the vendor’s site before you buy.
무료 체험: 14 days with full functionality, no credit card at signup.
환불 보장: None advertised. The trial is the safety net, so use it properly.
📌 메모: Calling minutes and phone numbers bill on top of the seat price. Budget for call volume, not just seats.
Close CRM의 주요 이점
Here is where Close CRM earns its higher price:
- Every touchpoint in one system: Calling, SMS messaging, and email automation ship with the product. No stitching required.
- 파워 다이얼러: Dials several numbers at once and routes a free rep to the call when a human picks up.
- Call Assistant: Transcribes and summarises calls automatically, so reps focus on the conversation instead of notes.
- 쭉 내밀다 Loading... Workflows assign leads to a user or group, then fire email sequences, SMS, or calls.
- Support that answers: An in-house team spread across time zones replies in under two hours on average.
- 스마트 뷰: Saved filters group prospects by any rule you create, which keeps lists tidy.
- Reporting on movement: Tracks how leads move through the pipeline and compares one period against another.
우리 팀이 발견한 점
Our writer ran a batch of outbound calls through Close CRM and logged the results inside the platform. Here is what stood out:
클로즈 CRM의 장점과 단점
✅ 장점
- Calling, SMS, and email automation come built in
- Power Dialer and AI call transcription cut dead time between calls
- In-house support answers in under two hours on average
- Three plans with no hidden fees attached
❌ 단점
- Entry seat costs $21 more than Pipedrive’s
- The interface carries a learning curve before it clicks
- Around 100 integrations against Pipedrive’s 400+
- Mobile app is weaker for field sales work
기능 비교
Both products manage contacts, deals, and follow ups. The difference shows up in what each one does natively versus what it asks you to bolt on.
| 특징 | 파이프드라이브 | CRM 닫기 |
|---|---|---|
| 시작 가격 | 사용자당 월 14달러 | 좌석당 월 35달러 |
| 무료 플랜 | ❌ | ❌ |
| 내장 통화 기능 | ❌ | ✅ |
| 파워 다이얼러 | ❌ | ✅ |
| 통화 녹음 | ❌ (통합을 통해) | ✅ |
| 시각적 판매 파이프라인 | ✅ | ✅ |
| 이메일 마케팅 | ✅ | ✅ |
| 통합 | ✅ 400개 이상 | ✅ 100개 이상 |
| 모바일 앱 | ✅ Offline access | ✅ 핵심 도구만 해당 |
| 가장 적합한 대상 | 시각적 파이프라인 관리 | High-volume phone sales |
1. 리드 관리
파이프드라이브: Leads sit in a separate inbox until you qualify them into deals. Custom fields let you capture whatever data your 사업 needs at intake.
CRM 닫기: Smart Views filter and categorise prospects into working lists. Reps open a view and start dialling instead of hunting for the next lead.
2. Pipeline Management and Deal Tracking
파이프드라이브: The board shows pipeline value at every stage, so a stalled deal is obvious. Higher plans allow unlimited pipelines with their own custom stages, which fits longer sales cycles.
CRM 닫기: The pipeline is present but secondary to the activity queue. Notes and logged call notes are categorised, so finding a detail inside a client record takes seconds.
3. Built In Calling and Communication
파이프드라이브: There is no native phone system. Calling, SMS, and call recording arrive through third-party integrations, which means another vendor and another bill.
CRM 닫기: Deep native call and SMS functionality is the headline difference in the CRM space. Every touchpoint with customers runs from one screen, and personalised email templates sit beside the dialer.
⚠️ 경고: Pipedrive’s Essential-tier equivalent has no integrated calling, SMS, or email automation. If your team lives on the phone, the add-on stack can erase the price gap.
4. 판매 자동화
파이프드라이브: Triggers fire on deals, people, activities, leads, organisations, and projects. An AI Sales Assistant suggests the next move, and follow-up sequences run automatically for leads from a chosen source.
CRM 닫기: Automation aims at outreach rather than admin. Workflows assign leads to a user or group, then start calls, SMS, or email sequences, with predictive dialing on higher tiers to double rep productivity.
5. Reporting and Detailed Reports
파이프드라이브: Reviewers rate the analytics highly. Activities performance and email performance reports break down sales activities by rep, and advanced reporting unlocks on the Premium tier.
CRM 닫기: Reporting tracks how leads move through the pipeline and compares one period against another. It is narrower than Pipedrive’s set, but tuned to call and outreach volume.
6. Integrations and Other Apps
파이프드라이브: The marketplace carries over 400 integrations, including SendPulse, Quickbooks, Trello, Microsoft Teams, Asana, Slack, Intercom, Zoom, and Fireflies.ai.
CRM 닫기: Over 100 integrations span communication, automation, finance, support, lead generation, marketing, and collaboration. Microsoft 365, HubSpot, Segment, Gong, JustCall, and Help Scout all integrate directly, and Zapier covers the rest.
7. Email Marketing and Sequences
파이프드라이브: Campaigns, templates, and open tracking run inside the CRM. Email marketing is a paid add-on rather than a standard inclusion, so check your plan first.
CRM 닫기: A shared inbox keeps calls, texts, and replies in one thread per contact. Email sequences pause automatically when a prospect answers.
8. Extras Beyond the Core CRM
파이프드라이브: Projects turn a won deal into delivery tasks without a separate app. That matters for agencies where the work starts after the signature.
CRM 닫기: An ROI calculator models what extra call volume is worth before you commit. It is a sales 정점, but a useful one if you are interested in payback maths.
9. Templates, Documents, and AI Help
파이프드라이브: Quotes, proposals, and e-signatures are generated from templates and tracked on the deal record. Reps spend less time rebuilding the same document.
CRM 닫기: Call Assistant transcribes and summarises each phone conversation automatically. Reps get a written record without typing during the call.
10. 가격 및 비용
Here are the plans side by side.
| 층 | 파이프드라이브 | CRM 닫기 |
|---|---|---|
| 무료 | ❌ | ❌ |
| 기입 | Lite 버전 — 사용자당 월 14달러 | 필수 서비스 — 좌석당 월 35달러 |
| 중간 | 성장형 모델 — 사용자당 월 24달러 | 성장세 — 좌석당 월 99달러 |
| 높은 | 프리미엄 — 사용자당 월 49달러 | 스케일 — 좌석당 월 139달러 |
| 맨 위 | 얼티밋 — 사용자당 월 69달러 | ❌ |
파이프드라이브: Four tiers give you room to start cheap and upgrade later. The catch is that more features usually mean a higher plan or an add-on, which is why some reviewers feel misled.
CRM 닫기: Pricing is transparent, with no hidden fees, and the phone system is included rather than sold separately. Even so, its top tier costs double Pipedrive’s, so the value depends on call volume.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| The lowest entry cost | 파이프드라이브 | $21 cheaper per seat |
| Built in calling and SMS | CRM 닫기 | Native phone system |
| Long, structured sales cycles | 파이프드라이브 | Multiple custom pipeline stages |
| High-volume outbound dialling | CRM 닫기 | Power Dialer and call routing |
| Field sales on mobile | 파이프드라이브 | Geolocation and offline access |
| Fast human support | CRM 닫기 | Under two-hour replies |
| The widest app connections | 파이프드라이브 | 400+ against 100+ |
💰 예산
Pipedrive is more affordable at the entry level, while Close CRM sits as the premium, all-inclusive option. Add a calling tool for ten users on Pipedrive and the gap narrows fast.
🔌 사용 중인 기술 스택
If your team already runs Slack, Asana, and Quickbooks, Pipedrive’s marketplace covers more of them out of the box. Close CRM connects to fewer apps but hits the big ones, and both integrate through Zapier.
📞 귀사의 영업 프로세스
Phone-heavy outbound work belongs in Close CRM, where the dialer and CRM are the same product. Consultative deals with long timelines fit Pipedrive’s staged board better.
🎓 귀하의 경험 수준
Pipedrive’s user interface is easier to navigate for a first-time CRM buyer. Close CRM asks for a few days of patience before its layout feels natural.
🆓 무료 체험 및 데모
Both give you 14 days without a card, so run one real week of work through each. Import 50 contacts, for example, and see which one your reps open first.
🛟 지원 옵션
Close CRM’s in-house team spans several time zones and its email support draws praise for speed. Pipedrive’s chatbot is available to everyone, but live chat with a person needs a higher plan.
전환 가이드
Already on one of them? Here is what changes if you move.
🔄 Pipedrive에서 Close CRM으로 전환하시나요?
✅ 얻게 될 이점:
- Native calling, SMS, and call recording with no extra vendor
- 파워 다이얼러 플러스 AI transcription of every call
- Support replies in under two hours on average
❌ 잃게 될 것:
- Roughly 300 marketplace integrations
- The mobile app’s geolocation and offline access
- A $14 entry seat and the Projects module
📋 전환 방법:
- Export contacts, deals, and activity history from Pipedrive as CSV
- Start the Close CRM trial and map your fields during import
- Rebuild Smart Views, connect numbers, then run one week in parallel
🔄 Close CRM에서 Pipedrive로 전환하시나요?
✅ 얻게 될 이점:
- A cheaper seat and four tiers to grow through
- Clearer visual tracking of pipeline value by stage
- A stronger mobile app and a much larger app marketplace
❌ 잃게 될 것:
- The dialer, SMS, and automatic call summaries
- Under two-hour support replies on every plan
- Smart Views and one-screen outreach
📋 전환 방법:
- Export leads, opportunities, and call logs from Close CRM
- Create your pipeline stages and custom fields in Pipedrive first
- Import, then connect a calling tool before you cancel the old system
저희 리뷰에서 다루지 않은 내용
This comparison looked at small businesses and mid-sized sales teams. We did not test call quality at scale, custom API builds, or enterprise contracts with negotiated pricing. Both products have limitations we could not measure in a short trial, including long-term data migration and admin overhead. If you manage 50 or more reps, weigh those points yourself before you decide.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 파이프드라이브 |
| 📊 파이프라인 관리 | 파이프드라이브 |
| 📞 Calling and Communication | CRM 닫기 |
| ⚙️ 영업 자동화 | 묶다 |
| 📈 보도 | 파이프드라이브 |
| 🔌 통합 | 파이프드라이브 |
| 👶 사용 편의성 | 파이프드라이브 |
| 🛟 지원 | CRM 닫기 |
| 🏆 종합 우승 | 파이프드라이브 |
🏆 우승: PIPEDRIVE
Pipedrive wins 5 of 8 categories, with a 4.3 rating against 3.0.
다음과 같은 경우에 가장 적합합니다: visual pipeline management, small businesses, field sales, and teams that want a user friendly interface on day one.
These are not really the same product. Pipedrive organises a sales process visually and lets you plug in whatever else you need.
Close CRM builds the phone into the CRM and charges for that convenience. For a team making a hundred calls a day, that trade is worth it.
For everyone else, Pipedrive costs less, connects to more, and takes less time to learn. That is why it takes the win here.
Pipedrive 비교
Here is how Pipedrive lines up against other tools in the same bracket:
Pipedrive는 다음 항목에서 승리했습니다: a $14 starting seat, a lighter setup, and a board reps understand without training
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuine free plan, native marketing tools, and a service desk on the same record
Pipedrive는 다음 항목에서 승리했습니다: setup measured in hours, no admin headcount, and pricing you can read in one screen
세일즈포스 승리 항목: deep customisation, territory and forecasting controls, and a far larger partner network
Pipedrive는 다음 항목에서 승리했습니다: sales-first reporting, email tracking on the deal, and stages designed for selling rather than tasks
월요일 CRM 주요 성과: flexible boards for non-sales work, colourful project views, and one system for the whole company
Pipedrive는 다음 항목에서 승리했습니다: marketplace depth, mobile offline access, and a cleaner deal board
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: a free tier, a built-in phone on paid plans, and bundled chat for inbound leads
Close CRM과 비교했을 때 더 많은 장점
And here is Close CRM against its closest rivals.
CRM에서 최종 승리를 거둔 사례: the dialer being included, faster human support, and a queue built for calling all day
HubSpot이 다음 분야에서 우위를 차지했습니다: free entry, content and marketing features, and reporting across the whole customer journey
CRM에서 최종 승리를 거둔 사례: outbound call volume, call transcription, and a workflow 건축업자 aimed at reps
Keap은 계속해서 승리합니다: invoicing and payments, appointment booking, and nurture campaigns for service businesses
CRM에서 최종 승리를 거둔 사례: being a full CRM record, phone plus email in one thread, and pipeline reporting after the reply
곧 승리 항목: inbox rotation at scale, warm-up tooling, and a lower cost per sending mailbox
CRM에서 최종 승리를 거둔 사례: dialer depth, transcription quality, and outreach automation that starts calls, not just emails
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: a free starting tier, cheaper seats, and lead scoring included lower down the range
자주 묻는 질문
Pipedrive보다 더 나은 CRM은 무엇인가요?
It depends on the job. Close CRM is better for phone-heavy outbound. HubSpot is better if you want marketing and a free tier in the same account.
What is the difference between Pipedrive and Cloze?
Pipedrive is a pipeline-first CRM you update deliberately. Cloze is a relationship assistant that builds contact history automatically from your email and calendar. Different jobs entirely.
Close IO는 무엇에 사용되나요?
Close IO is the former name of Close CRM. Inside sales teams use it to call, 텍스트, and email leads from one screen, then track the results.
Pipedrive를 CRM으로 사용할 수 있나요?
Yes. It is a full CRM, holding contacts, deals, activity history, and reports. The visual board is simply how it presents that data.
What is better, HubSpot or Pipedrive?
HubSpot suits teams wanting marketing, sales, and service on one website record. Pipedrive suits small sales teams who want a cheaper, simpler board. Check both trials.
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