Is Quo a legit company?

Yes. Quo is an established business phone provider that powers conversations for over 90,000 businesses worldwide.

quo는 무슨 뜻인가요?

In plain English, quo means the state something is in. As a brand, Quo is a business phone and communication platform.

Quo는 어떻게 작동하나요?

Quo gives your team a business phone number that works over the internet, with calls and texts shared across mobile, web, and desktop apps.

What is quo in business?

In business, Quo is the phone system a team uses to share numbers, answer calls, and manage customer conversations in one inbox.

How to use the Quo app?

Sign in, pick the number you want to call or text from, then open any thread to reply. Calls and texts sync across your devices.

How does Quo phone service work?

Quo routes calls over your internet connection instead of a copper line, so call quality depends on network strength.

How much does Quo cost per month?

Plans run $15, $23, and $35 per user each month for Starter, Business, and Scale respectively.

Is there an app for Quo?

Yes. Quo has iOS and Android apps, a web app, and a desktop app for Windows and macOS.

Is Quo a legit website?

Yes. Quo.com is the official website for the Quo business phone platform, formerly known as OpenPhone.

Can Quo record calls?

Yes. Call recording can be switched on per number, and Quo transcribes the audio into searchable text automatically.

No. Quo offers a free trial, but paid plans start at $15 per user per month after the trial ends.

Can I keep my existing phone number with Quo?

Yes. Start the porting process in Settings and keep your old line active until the transfer completes.

How to Use Quo: Complete Feature Guide (2026)

Q: Does Quo use AI?

Yes. The Sona AI agent answers calls 24/7, captures caller details, tags topics, and writes call summaries for your team.

Q: How does the Quo app work?

The app runs on mobile, web, and your computer. Calls travel over the internet, so quality follows your connection strength.

에 의해서 파힘 요하르더 | Last updated Sep 10, 2026

빠른 시작

This guide covers every Quo feature:

시작하기 — Create your account and claim a phone number
How to Use Core Calling Features — Place and receive calls from mobile, web, or desktop
How to Use Phone Menu & Routing — Send every caller to the right team member
팀 협업 사용 방법 — Share one inbox so colleagues never double-reply
How to Use AI Call Transcriptions — Turn recorded audio into searchable text and summaries
How to Use Analytics and Oversight — See response times, call volume, and team activity
How to Use Mini CRM — Keep contacts, notes, and deal history beside each thread
How to Use Auto-Attendant — Greet callers after hours without staffing a desk
How to Use Call Routing — Ring the right device, person, or shift automatically
How to Use Text Messaging — Send a text message and follow up from shared numbers

소요 시간: 각 작품당 5분

이 가이드에는 다음 내용도 포함되어 있습니다. 프로 팁 | 흔히 저지르는 실수 | 문제 해결 | 가격 | 대안

이 가이드를 신뢰해야 하는 이유

I ran my own 사업 phone on Quo for eight months and tested every feature here.

These screenshots and steps come from daily use, not vendor marketing.

Quo is an AI-powered 사업 phone and communication platform for small teams.

Most people set up one phone number and never touch the rest.

This guide on how to use quo.com walks through every major feature.

단계별 설명과 스크린샷, 전문가 팁을 함께 제공합니다.

Quo Tutorial

This tutorial moves from simple setup to the advanced features that make you fast.

쿠오

Set up a business number in minutes and share it with your whole team. Quo powers conversations for over 90,000 businesses, and its Sona AI agent answers calls 24/7. Plans start at $15 per user.

지금 바로 QUO를 이용해 보세요 →

전체 리뷰 읽기 →

Getting Started with Quo

Finish this one-time setup before touching any feature below.

약 3분 정도 걸립니다.

Here is what the first week looked like for me:

Quo 리뷰: iMessage처럼 느껴지는 비즈니스 전화 시스템 (2025)

이제 각 단계를 자세히 살펴보겠습니다.

1단계: 계정 생성

Go to the Quo website and click “Get Started.”

회사 이메일 주소를 입력하고 비밀번호를 만드세요.

✓ 검문소: 확인하세요 받은 편지함 확인 이메일을 위해서요.

Step 2: Install the Apps

Quo runs on mobile, web, and desktop apps.

Install the iOS or Android app, then the desktop app on your computer.

대시보드는 다음과 같습니다.

✓ 검문소: The same conversations appear on every one of your 기기.

Step 3: Claim Your Number

Pick a new number with a local area code, or start the porting process.

Porting keeps your old business phone number active while the carrier transfers it.

Quo gives step-by-step guidance during phone system setup, so nothing is guesswork.

My own porting process felt reliable, and the old line never dropped a call.

✅ 완료: Account, apps, and number — all that in one sitting.

quo를 무료로 사용해 보세요

How to Use Quo Core Calling Features

Core Calling Features let you place and receive calls from any device you own.

다음은 단계별 사용 방법입니다.

Step 1: Open the Dialer

Tap the keypad icon in the mobile app.

The mobile app offers three ways to make calls: keypad, contacts, and recent threads.

Step 2: Pick the Number You Call From

Tap the “From” field to switch between your active numbers.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Customers see your business number, never your personal one.

Step 3: Turn On Call Recording

Open Settings, then enable call recording for the numbers you want.

✅ 결과: You can place and receive calls with recorded audio on file.

💡 꿀팁: Call quality depends on your internet connection, so test on Wi-Fi first.

quo를 무료로 사용해 보세요

How to Use Quo Phone Menu & Routing

Phone Menu & Routing lets you send each caller to the right person automatically.

다음은 단계별 사용 방법입니다.

Step 1: Open Phone Menu Settings

Go to Settings, pick a phone number, then choose Phone Menu.

Step 2: Map Each Key to a Destination

Assign key 1 to sales, key 2 to support, key 3 to billing.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: A test call reaches the destination you mapped.

Step 3: Record Your Greeting

Record a short greeting, then save the menu.

✅ 결과: Callers reach the right desk without a receptionist.

💡 꿀팁: Custom hold music ships on all plans, so callers hear you, not silence.

quo를 무료로 사용해 보세요

How to Use Quo Team Collaborator

팀 협업 lets colleagues work one shared inbox without stepping on each other.

다음은 단계별 사용 방법입니다.

1단계: 팀원 초대하기

Open Members, then send invites by email.

Add those members to a number so it becomes one of your shared numbers.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Multiple team members can access the same inbox to answer calls or reply to texts.

Step 3: Use Internal Threads

Tag a teammate inside a thread to hand off the follow up.

✅ 결과: Your team can collaborate on one phone number without duplicate replies.

💡 꿀팁: A shared inbox is a game changer for growing teams that hate voicemail tag.

quo를 무료로 사용해 보세요

How to Use Quo AI Call Transcriber

AI Call Transcriptions turn every recording into 텍스트 you can search later.

다음은 단계별 사용 방법입니다.

Step 1: Enable Transcriptions

Switch on transcripts in Settings under your number.

Quo transcribes voicemails and missed calls automatically.

Step 2: Open a Finished Call

Click any completed call to read the transcript beside the audio player.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: You see a summary with key takeaways and action items.

Step 3: Review AI Call Tags

AI call tags label each call by topic or sentiment.

✅ 결과: Every conversation becomes searchable text instead of a lost memory.

💡 꿀팁: Researchers run user interviews here, since Quo records audio and writes the transcript.

quo를 무료로 사용해 보세요

How to Use Quo Analytics and Oversight

Analytics and Oversight shows you call volume, response times, and team activity.

다음은 단계별 사용 방법입니다.

1단계: 분석 탭을 엽니다.

Click Analytics in the left sidebar of the web or desktop app.

Step 2: Filter by Number and Date

Pick a phone number, then set the date range you care about.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: You can see which hours bring the most calls.

Step 3: Compare Team Members

Switch the view to per-member stats to spot slow replies.

✅ 결과: You can manage staffing with real numbers, not guesses.

💡 꿀팁: Staff your busiest shift first, then fix the quiet hours later.

quo를 무료로 사용해 보세요

How to Use Quo Mini CRM

미니 CRM keeps contact details and notes right beside each conversation.

다음은 단계별 사용 방법입니다.

1단계: 연락처 가져오기

Upload a CSV, or sync contacts from Google.

Step 2: Add Custom Properties

Create fields like company, deal stage, or renewal date.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: Each thread shows who the customer is at a glance.

Step 3: Connect Your Real CRM

Quo connects with HubSpot and 세일즈포스, so call histories log themselves.

✅ 결과: Contacts, notes, and text threads live in one place.

💡 꿀팁: Spreadsheet syncing works too, which is handy for small companies on a budget.

quo를 무료로 사용해 보세요

How to Use Quo Auto-Attendant

Auto-Attendant greets callers when nobody on your team is free.

다음은 단계별 사용 방법입니다.

Step 1: Set Business Hours

Define open hours per number, including weekends.

Step 2: Turn On the Sona AI Agent

Enable Sona, the ai agent that answers calls 24/7 to capture leads.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: A test call after hours gets answered, not dropped.

Step 3: Review Captured Details

Sona captures caller details and summarizes each conversation for you.

You start each morning with confidence, without worrying about the calls you missed.

✅ 결과: You stay reachable overnight without hiring a night desk.

💡 꿀팁: Every plan includes the Sona ai agent, so test it before you upgrade.

quo를 무료로 사용해 보세요

How to Use Quo Call Routing Tool

Call Routing decides which device or person rings first.

다음은 단계별 사용 방법입니다.

Step 1: Choose a Routing Style

Ring everyone at once, or ring people in order.

Step 2: Order Your Team

Drag colleagues into the order you want them called.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: An unanswered ring moves to the next person on the list.

Step 3: Add a Fallback

Send unanswered calls to voicemail or to Sona.

✅ 결과: Nothing rings into an empty room.

💡 꿀팁: Sequential routing suits two-person shops; simultaneous suits busy support desks.

quo를 무료로 사용해 보세요

How to Use Quo Text Messenger

Text Messaging lets your whole team handle texting from one business number.

다음은 단계별 사용 방법입니다.

Step 1: Open a Thread

Click the pencil icon and type a contact name.

Step 2: Send Your First Text Message

Write the message, add an image if needed, then send.

이것이 어떤 모습인지 보여드리겠습니다:

✓ 검문소: The thread appears for every colleague on that number.

Step 3: Save Snippets

Store your common replies as snippets to answer faster.

✅ 결과: You can follow up by text without touching your personal phone.

💡 꿀팁: Register your business for A2P before mass texting, or carriers filter you.

quo를 무료로 사용해 보세요

Quo Pro Tips and Shortcuts

After eight months on this platform, here are the tips I actually use.

키보드 단축키

행동	지름길
연락처 검색	Ctrl / Cmd + K
Start a new message	Ctrl / Cmd + N
Open the dialer	Ctrl / Cmd + D
Mark thread as done	E

대부분의 사람들이 놓치는 숨겨진 기능들

웹훅: Create webhooks in Settings for real-time updates in your own system.
API keys: Generate an API key for custom work your apps need.
자피어 Loading... Quo integrates with over 20 popular tools, so repeat tasks run themselves.
Project numbers: Give a launch campaign, for example, its own dedicated phone number, then archive it later.

quo를 무료로 사용해 보세요

Quo Common Mistakes to Avoid

Mistake #1: Cancelling Your Old Service Too 일찍

❌ 틀림: You cancel the old carrier, then start the porting process.

✅ 오른쪽: Keep the old line paid until the port completes, then cancel it.

Mistake #2: Giving Every Person a Private Line

❌ 틀림: Each person gets a private number, so nobody can cover a sick day.

✅ 오른쪽: Run one main line as a shared inbox, then add private numbers after.

Mistake #3: Ignoring Your Network Before a Big Call

❌ 틀림: You take a client call on café Wi-Fi and the audio breaks up.

✅ 오른쪽: Check your internet connection first, or dial over mobile data instead.

quo를 무료로 사용해 보세요

Quo Troubleshooting

Problem: Choppy Audio on Calls

원인: Call quality depends on connection strength, and weak Wi-Fi makes calls break.

고치다: Move closer to the router, or switch the call to mobile data.

Problem: Texts Are Not Delivering

원인: US carriers filter unregistered numbers, and this can happen on brand new lines.

고치다: Finish A2P registration in Settings and wait for carrier approval.

Problem: Calls Ring Nobody

원인: Routing points to a member who is off duty or logged out.

고치다: Edit the ring order, then add Sona as the fallback answer.

📌 메모: If none of these fix your issue, contact Quo support.

quo를 무료로 사용해 보세요

Quo는 무엇인가요?

쿠오 is a business phone service that runs over the internet instead of a desk line.

Quo formerly OpenPhone, so older reviews still use the previous name.

Think of it like a shared email inbox, except for calls and texts.

이 간단한 개요를 시청하세요:

이 제품에는 다음과 같은 주요 기능이 포함되어 있습니다.

Core Calling Features: Place and receive calls from mobile, web, or desktop apps.
Phone Menu & Routing: Send every caller to the right team member automatically.
팀 협업: Share one inbox so colleagues never double-reply to a customer.
AI Call Transcriptions: Turn recorded audio into searchable text and structured summaries.
Analytics and Oversight: See response times, call volume, and team activity by hour.
미니 CRM: Keep contacts, notes, and deal history beside each thread.
Auto-Attendant: Greet callers after hours without staffing a front desk.
통화 라우팅: Ring the right device, person, or shift automatically.
Text Messaging: Send a text message and follow up from shared numbers.

Quo powers conversations for over 90,000 businesses, from solo founders to growing teams.

자세한 내용은 저희 웹사이트를 참조하세요. Quo review.

quo를 무료로 사용해 보세요

가격

Here’s what Quo costs in 2026:

계획	가격	가장 적합한 대상
기동기	사용자당 15달러	Solo founders who need one business phone number
사업	$23 /사용자	Teams that want call recording and advanced features
규모	사용자당 35달러	Larger companies that need priority support

무료 체험: Yes, seven days with no card required.

환불 보장: No formal refund window, but you can cancel monthly.

Every plan includes the Sona ai agent and the core tools.

Starter also includes 1,000 오토메이션 credits per user.

Annual billing cuts the cost further, and Scale plans add the deepest admin controls.

💰 최고의 가성비: The Business plan — call recording and analytics for a small jump in price.

quo를 무료로 사용해 보세요

Quo vs 대안

How does Quo compare? Here’s the competitive landscape:

도구	가장 적합한 대상	가격	평가
쿠오	Shared numbers for small teams	월 15달러	⭐ 3.4
다이얼패드	AI-first sales calling	월 15달러	⭐ 4.4
링센트럴	Full enterprise phone system	월 30달러	⭐ 4.2
Google 목소리	Cheap Workspace add-on	월 10달러	⭐ 4.0
넥스티바	Contact centre teams	월 25달러	⭐ 4.3
오마	Desk phone hardware	월 20달러	⭐ 4.1
Zoom Phone	Zoom-heavy companies	월 15달러	⭐ 4.4
메뚜기	Solo operators	월 18달러	⭐ 3.9

빠른 추천:

종합 최고상: Quo — shared inbox, texting, and an ai agent in one platform.
최고의 가성비: Google 목소리 — the cheapest way to get a work number.
초보자에게 가장 적합: Grasshopper — simple setup with almost nothing to configure.
Best for large support desks: Nextiva — queues and 보고 built for volume.

🎯 쿼 얼터너티브스

Quo 대안을 찾고 계신가요? 최고의 옵션들을 소개합니다:

🧠 다이얼패드: Live coaching and real-time transcription for sales teams that live on the phone.
🏢 링센트럴: A full communication suite with meetings, faxing, and deep admin controls.
💰 구글 보이스: The budget pick if your team already pays for Workspace.
📊 넥스티바: Strong queues and reporting for support desks with heavy call volume.
🔧 오마: Good pick when you still want physical desk phones on site.
⚡ 줌폰: Natural fit for companies already running Zoom meetings daily.
👶 메뚜기: A simple second line for solo operators who only need calls forwarded.

전체 목록은 다음을 참조하세요. Quo alternatives 가이드.

⚔️ 비교

Quo가 각 경쟁업체와 비교했을 때 어떤 위치에 있는지 살펴보겠습니다.

Quo와 Dialpad 비교: Dialpad wins on sales AI, Quo wins on shared numbers and price.
Quo vs RingCentral: RingCentral suits big orgs; Quo suits teams under fifty people.
Quo와 Google Voice 비교: Voice is cheaper, but Quo handles team texting far better.
Quo vs Nextiva: Nextiva wins on call centre depth, Quo wins on simple setup.
쿠오 vs 오마: Ooma sells hardware, Quo keeps everything inside software apps.
Quo와 Zoom Phone 비교: Zoom wins on meetings, Quo wins on customer conversations.
쿠오 vs 그래스호퍼: Grasshopper is a forwarding line, Quo is a real phone system.