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How to Use Quo: Complete Feature Guide (2026)

執筆者 | Last updated Sep 10, 2026

クイックスタート

This guide covers every Quo feature:

所要時間: 各作品につき5分

このガイドには以下の内容も含まれています。 プロのヒント | よくある間違い | トラブルシューティング | 価格 | 代替案

このガイドを信頼する理由

I ran my own 仕事 phone on Quo for eight months and tested every feature here.

These screenshots and steps come from daily use, not vendor marketing.

How to use Quo

Quo is an AI-powered 仕事 phone and communication platform for small teams.

Most people set up one phone number and never touch the rest.

This guide on how to use quo.com walks through every major feature.

スクリーンショットとプロのアドバイスを交えながら、手順を一つずつ解説します。

Quo Tutorial

This tutorial moves from simple setup to the advanced features that make you fast.

クオ

Set up a business number in minutes and share it with your whole team. Quo powers conversations for over 90,000 businesses, and its Sona AI agent answers calls 24/7. Plans start at $15 per user.

Getting Started with Quo

Finish this one-time setup before touching any feature below.

約3分かかります。

Here is what the first week looked like for me:

Quoレビュー:iMessageのような使い心地のビジネス向け電話システム(2025年)

それでは、各ステップを詳しく見ていきましょう。

ステップ1:アカウントを作成する

Go to the Quo website and click “Get Started.”

会社のメールアドレスを入力し、パスワードを作成してください。

チェックポイント: チェックしてください 受信トレイ 確認メールについて。

Step 2: Install the Apps

Quo runs on mobile, web, and desktop apps.

Install the iOS or Android app, then the desktop app on your computer.

ダッシュボードの画面は以下のようになります。

最高のメリット

チェックポイント: The same conversations appear on every one of your デバイス.

Step 3: Claim Your Number

Pick a new number with a local area code, or start the porting process.

Porting keeps your old business phone number active while the carrier transfers it.

Quo gives step-by-step guidance during phone system setup, so nothing is guesswork.

My own porting process felt reliable, and the old line never dropped a call.

✅ 完了: Account, apps, and number — all that in one sitting.

How to Use Quo Core Calling Features

Core Calling Features let you place and receive calls from any device you own.

以下に、その使用方法をステップごとに説明します。

Step 1: Open the Dialer

Tap the keypad icon in the mobile app.

The mobile app offers three ways to make calls: keypad, contacts, and recent threads.

Step 2: Pick the Number You Call From

Tap the “From” field to switch between your active numbers.

これがその様子です。

コア通話機能

チェックポイント: Customers see your business number, never your personal one.

Step 3: Turn On Call Recording

Open Settings, then enable call recording for the numbers you want.

✅ 結果: You can place and receive calls with recorded audio on file.

💡 プロのヒント: Call quality depends on your internet connection, so test on Wi-Fi first.

How to Use Quo Phone Menu & Routing

Phone Menu & Routing lets you send each caller to the right person automatically.

以下に、その使用方法をステップごとに説明します。

Step 1: Open Phone Menu Settings

Go to Settings, pick a phone number, then choose Phone Menu.

Step 2: Map Each Key to a Destination

Assign key 1 to sales, key 2 to support, key 3 to billing.

これがその様子です。

電話メニューとルーティング

チェックポイント: A test call reaches the destination you mapped.

Step 3: Record Your Greeting

Record a short greeting, then save the menu.

✅ 結果: Callers reach the right desk without a receptionist.

💡 プロのヒント: Custom hold music ships on all plans, so callers hear you, not silence.

How to Use Quo Team Collaborator

チームコラボレーション lets colleagues work one shared inbox without stepping on each other.

以下に、その使用方法をステップごとに説明します。

ステップ1:チームメンバーを招待する

Open Members, then send invites by email.

Step 2: Share the Number

Add those members to a number so it becomes one of your shared numbers.

これがその様子です。

チームコラボレーション

チェックポイント: Multiple team members can access the same inbox to answer calls or reply to texts.

Step 3: Use Internal Threads

Tag a teammate inside a thread to hand off the follow up.

✅ 結果: Your team can collaborate on one phone number without duplicate replies.

💡 プロのヒント: A shared inbox is a game changer for growing teams that hate voicemail tag.

How to Use Quo AI Call Transcriber

AI Call Transcriptions turn every recording into 文章 you can search later.

以下に、その使用方法をステップごとに説明します。

Step 1: Enable Transcriptions

Switch on transcripts in Settings under your number.

Quo transcribes voicemails and missed calls automatically.

Step 2: Open a Finished Call

Click any completed call to read the transcript beside the audio player.

これがその様子です。

quo AI 通話の文字起こし

チェックポイント: You see a summary with key takeaways and action items.

Step 3: Review AI Call Tags

AI call tags label each call by topic or sentiment.

✅ 結果: Every conversation becomes searchable text instead of a lost memory.

💡 プロのヒント: Researchers run user interviews here, since Quo records audio and writes the transcript.

How to Use Quo Analytics and Oversight

Analytics and Oversight shows you call volume, response times, and team activity.

以下に、その使用方法をステップごとに説明します。

ステップ1:アナリティクスタブを開く

Click Analytics in the left sidebar of the web or desktop app.

Step 2: Filter by Number and Date

Pick a phone number, then set the date range you care about.

これがその様子です。

分析と監視

チェックポイント: You can see which hours bring the most calls.

Step 3: Compare Team Members

Switch the view to per-member stats to spot slow replies.

✅ 結果: You can manage staffing with real numbers, not guesses.

💡 プロのヒント: Staff your busiest shift first, then fix the quiet hours later.

How to Use Quo Mini CRM

ミニ CRM keeps contact details and notes right beside each conversation.

以下に、その使用方法をステップごとに説明します。

ステップ1:連絡先をインポートする

Upload a CSV, or sync contacts from Google.

Step 2: Add Custom Properties

Create fields like company, deal stage, or renewal date.

これがその様子です。

クオミニCRM

チェックポイント: Each thread shows who the customer is at a glance.

Step 3: Connect Your Real CRM

Quo connects with HubSpot and セールスフォース, so call histories log themselves.

✅ 結果: Contacts, notes, and text threads live in one place.

💡 プロのヒント: Spreadsheet syncing works too, which is handy for small companies on a budget.

How to Use Quo Auto-Attendant

Auto-Attendant greets callers when nobody on your team is free.

以下に、その使用方法をステップごとに説明します。

Step 1: Set Business Hours

Define open hours per number, including weekends.

Step 2: Turn On the Sona AI Agent

Enable Sona, the ai agent that answers calls 24/7 to capture leads.

これがその様子です。

自動応答システム

チェックポイント: A test call after hours gets answered, not dropped.

Step 3: Review Captured Details

Sona captures caller details and summarizes each conversation for you.

You start each morning with confidence, without worrying about the calls you missed.

✅ 結果: You stay reachable overnight without hiring a night desk.

💡 プロのヒント: Every plan includes the Sona ai agent, so test it before you upgrade.

How to Use Quo Call Routing Tool

Call Routing decides which device or person rings first.

以下に、その使用方法をステップごとに説明します。

Step 1: Choose a Routing Style

Ring everyone at once, or ring people in order.

Step 2: Order Your Team

Drag colleagues into the order you want them called.

これがその様子です。

中小企業向け通話ルーティング

チェックポイント: An unanswered ring moves to the next person on the list.

Step 3: Add a Fallback

Send unanswered calls to voicemail or to Sona.

✅ 結果: Nothing rings into an empty room.

💡 プロのヒント: Sequential routing suits two-person shops; simultaneous suits busy support desks.

How to Use Quo Text Messenger

Text Messaging lets your whole team handle texting from one business number.

以下に、その使用方法をステップごとに説明します。

Step 1: Open a Thread

Click the pencil icon and type a contact name.

Step 2: Send Your First Text Message

Write the message, add an image if needed, then send.

これがその様子です。

テキストメッセージング

チェックポイント: The thread appears for every colleague on that number.

Step 3: Save Snippets

Store your common replies as snippets to answer faster.

✅ 結果: You can follow up by text without touching your personal phone.

💡 プロのヒント: Register your business for A2P before mass texting, or carriers filter you.

Quo Pro Tips and Shortcuts

After eight months on this platform, here are the tips I actually use.

キーボードショートカット

アクションショートカット
連絡先を検索Ctrl / Cmd + K
Start a new messageCtrl / Cmd + N
Open the dialerCtrl / Cmd + D
Mark thread as doneE

ほとんどの人が見逃す隠れた機能

  • ウェブフック: Create webhooks in Settings for real-time updates in your own system.
  • API keys: Generate an API key for custom work your apps need.
  • ザピエール オートメーション: Quo integrates with over 20 popular tools, so repeat tasks run themselves.
  • Project numbers: Give a launch campaign, for example, its own dedicated phone number, then archive it later.

Quo Common Mistakes to Avoid

Mistake #1: Cancelling Your Old Service Too 早い

❌ 間違い: You cancel the old carrier, then start the porting process.

✅ 右: Keep the old line paid until the port completes, then cancel it.

Mistake #2: Giving Every Person a Private Line

❌ 間違い: Each person gets a private number, so nobody can cover a sick day.

✅ 右: Run one main line as a shared inbox, then add private numbers after.

Mistake #3: Ignoring Your Network Before a Big Call

❌ 間違い: You take a client call on café Wi-Fi and the audio breaks up.

✅ 右: Check your internet connection first, or dial over mobile data instead.

Quo Troubleshooting

Problem: Choppy Audio on Calls

原因: Call quality depends on connection strength, and weak Wi-Fi makes calls break.

修理: Move closer to the router, or switch the call to mobile data.

Problem: Texts Are Not Delivering

原因: US carriers filter unregistered numbers, and this can happen on brand new lines.

修理: Finish A2P registration in Settings and wait for carrier approval.

Problem: Calls Ring Nobody

原因: Routing points to a member who is off duty or logged out.

修理: Edit the ring order, then add Sona as the fallback answer.

📌 注記: If none of these fix your issue, contact Quo support.

Quoとは何ですか?

クオ is a business phone service that runs over the internet instead of a desk line.

Quo formerly OpenPhone, so older reviews still use the previous name.

Think of it like a shared email inbox, except for calls and texts.

こちらの簡単な概要をご覧ください。

主な機能は以下のとおりです。

  • Core Calling Features: Place and receive calls from mobile, web, or desktop apps.
  • Phone Menu & Routing: Send every caller to the right team member automatically.
  • チームコラボレーション: Share one inbox so colleagues never double-reply to a customer.
  • AI Call Transcriptions: Turn recorded audio into searchable text and structured summaries.
  • Analytics and Oversight: See response times, call volume, and team activity by hour.
  • ミニ CRM: Keep contacts, notes, and deal history beside each thread.
  • Auto-Attendant: Greet callers after hours without staffing a front desk.
  • 通話ルーティング: Ring the right device, person, or shift automatically.
  • Text Messaging: Send a text message and follow up from shared numbers.

Quo powers conversations for over 90,000 businesses, from solo founders to growing teams.

詳細なレビューについては、こちらをご覧ください。 Quo review.

quoホームページ

クォー価格

Here’s what Quo costs in 2026:

プラン価格最適な用途
スターター1ユーザーあたり15ドルSolo founders who need one business phone number
仕事23ドル/ユーザーTeams that want call recording and advanced features
規模35ドル/ユーザーLarger companies that need priority support

無料トライアル: Yes, seven days with no card required.

返金保証: No formal refund window, but you can cancel monthly.

Every plan includes the Sona ai agent and the core tools.

Starter also includes 1,000 オートメーション credits per user.

Annual billing cuts the cost further, and Scale plans add the deepest admin controls.

通常の料金設定

💰 最もお得な価格: The Business plan — call recording and analytics for a small jump in price.

現状維持 vs 代替案

How does Quo compare? Here’s the competitive landscape:

道具最適な用途価格評価
クオShared numbers for small teams月額15ドル⭐ 3.4
ダイヤルパッドAI-first sales calling月額15ドル⭐ 4.4
リングセントラルFull enterprise phone system月額30ドル⭐ 4.2
グーグル Cheap Workspace add-on月額10ドル⭐ 4.0
ネクスティバContact centre teams月額25ドル⭐ 4.3
オオマDesk phone hardware月額20ドル⭐ 4.1
Zoom PhoneZoom-heavy companies月額15ドル⭐ 4.4
バッタSolo operators月額18ドル⭐ 3.9

おすすめ商品:

  • 総合ベスト: Quo — shared inbox, texting, and an ai agent in one platform.
  • ベスト予算: グーグル — the cheapest way to get a work number.
  • 初心者におすすめ: Grasshopper — simple setup with almost nothing to configure.
  • Best for large support desks: Nextiva — queues and 報告 built for volume.

🎯 Quo Alternatives

Quoの代替サービスをお探しですか?おすすめの選択肢はこちらです。

  • 🧠 ダイヤルパッド: Live coaching and real-time transcription for sales teams that live on the phone.
  • 🏢 リングセントラル: A full communication suite with meetings, faxing, and deep admin controls.
  • 💰 Google ボイス: The budget pick if your team already pays for Workspace.
  • 📊 Nextiva: Strong queues and reporting for support desks with heavy call volume.
  • 🔧 オオマ: Good pick when you still want physical desk phones on site.
  • ズーム電話: Natural fit for companies already running Zoom meetings daily.
  • 👶 バッタ: A simple second line for solo operators who only need calls forwarded.

全リストについては、こちらをご覧ください。 Quo alternatives ガイド。

⚔️ 比較した

Quoが各競合他社と比べてどのような位置づけにあるのか、以下に示します。

  • Quo vs Dialpad: Dialpad wins on sales AI, Quo wins on shared numbers and price.
  • Quo対RingCentral: RingCentral suits big orgs; Quo suits teams under fifty people.
  • Quo vs Google Voice: Voice is cheaper, but Quo handles team texting far better.
  • Quo対Nextiva: Nextiva wins on call centre depth, Quo wins on simple setup.
  • Quo対Ooma: Ooma sells hardware, Quo keeps everything inside software apps.
  • QuoとZoom Phoneの比較: Zoom wins on meetings, Quo wins on customer conversations.
  • Quo対Grasshopper: Grasshopper is a forwarding line, Quo is a real phone system.

Start Using Quo Now

You learned how to use every major Quo feature:

  • ✅ Core Calling Features
  • ✅ Phone Menu & Routing
  • ✅ チームコラボレーション
  • ✅ AI Call Transcriptions
  • ✅ Analytics and Oversight
  • ✅ Mini CRM
  • ✅ Auto-Attendant
  • ✅ Call Routing
  • ✅ Text Messaging

次のステップ: どれか一つの機能を選んで、今すぐ試してみてください。

Most people start with a new number and the shared inbox.

Five minutes today saves future you a week of missed leads.

よくある質問

How much does Quo cost a month?

Starter costs $15 per user, Business costs $23 per user, and Scale costs $35 per user. Annual billing lowers each price.

Is Quo the same as OpenPhone?

Yes. Quo formerly OpenPhone is the same service under a new name, with the same accounts, numbers, and apps.

Does Quo use AI?

Yes. The Sona ai agent answers calls 24/7, captures caller details, tags topics, and writes call summaries for your team.

Can Quo receive text messages?

Yes. Every number can send and receive a text message, and shared numbers let colleagues reply from the same thread.

How does the Quo app work?

The app runs on mobile, web, and your computer. Calls 旅行 over the internet, so quality follows your connection strength.

ファヒム・ジョハーダー、創設者

ファヒム・ジョハーダー、創設者

900種類以上のAIツールをテスト済み。月間読者数25万人以上。

🤝 パートナーシップについて:

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