SugarCRM vs Thryv: Which CRM Wins 2025?

por | Abr 7, 2025

Ganador
sugarcrm
9.0
  • Automatización de ventas
  • Integración
  • Automatización del marketing
  • Landing Pages
  • Security Overview
  • Prueba gratuita disponible
  • Planes de pago desde $19/mes
Subcampeón
Thryv
7.5
  • Análisis del sitio web
  • Redes sociales Gestión
  • Facturación
  • Chat del equipo
  • Análisis de campañas
  • Plan gratuito disponible
  • Planes de pago a partir de $244/mes
SugarCRM vs Thryv

Choosing a CRM? It’s tough, right? You’re stuck.

Which one is best for su business? It feels like a big puzzle.

You need something that works. Not just fancy words.

Imagine picking the wrong one. You lose time. You lose money.

That’s a real problem. What if you could see a clear comparison?

In this article, we’ll compare SugarCRM vs Thryv and see which CRM really wins in 2025.

Let’s make this easy.

Descripción general

We didn’t just read reviews. We got hands-on. Our team tested SugarCRM and Thryv.

We explored features, tracked performance, and put them through real-world business scenarios.

This comparison comes from our direct experience.

SugarCRM CTA

Businesses using SugarCRM see an average 15% improvement in sales.

9de 10

Precios: Dispone de una versión de prueba gratuita. El plan premium cuesta a partir de $19/mes.

Características principales:

  • Advanced Customization.
  • Previsión de ventas.
  • Automatización del flujo de trabajo.
THRYV CTA

Únase a las más de 25.000 pequeñas empresas utilizando Thryv.

7.5de 10

Precios: Free trial available. The premium plan starts at $244/month.

Características principales:

  • Programación de citas
  • Procesamiento de pagos
  • Gestión de redes sociales

What is SugarCRM?

Okay, so SugarCRM. What’s the deal?

It’s strong, built for folks who want control, and you can change almost anything.

It fits big teams and handles complex sales, but it’s not for everyone.

Además, explora nuestros favoritos SugarCRM alternatives

SugarCRM CTA
SugarCRM
9.0

Businesses using SugarCRM see an average 15% improvement in sales cycle efficiency. Use it today!

Beneficios clave

  • Advanced customization is powerful.
  • Sales forecasting is precise.
  • Automation saves significant time.
  • Improved sales cycle efficiency by 15%.

Precios

Todos los planes se cumplirán facturado anualmente.

  • Esenciales: $19/user/month, three users minimum.
  • Estándar: $59/user/month, ten users minimum.
  • Avanzado: $85/user/month, ten users minimum.
  • Premier: $135/user/month, ten users minimum.
image 30

Ventajas

  • Highly customizable platform.
  • Robust workflow automation.
  • Strong sales forecasting tools.
  • Good for complex sales processes.
  • Scales well with large teams.

Contras

  • Curva de aprendizaje más pronunciada.
  • Interface can feel outdated.
  • Initial setup takes time.
  • Higher cost than some rivals.

¿Qué es Thryv?

Thryv? It’s different. It’s an all-in-one platform.

Piense en CRM, marketing, and payments all together—one place for everything. 

Good for pequeñas empresas. It’s about simplicity.

Además, explora nuestros favoritos Alternativas a Thryv

THRYV CTA
Thryv
7.5

Únase a las más de 25.000 pequeñas empresas que utilizan Thryv para la gestión de sus relaciones con los clientes. Obtenga su sitio correctamente configurado hoy.

Beneficios clave

  • Hub centralizado: Gestione todas las necesidades de su empresa en un solo lugar.
  • Marketing automatizado: Llegue a más clientes con menos esfuerzo.
  • Programación en línea: Permita que los clientes reserven citas 24 horas al día, 7 días a la semana.
  • Acepte pagos en línea: Cobre de forma más rápida y sencilla.
  • Gestión de la reputación: Supervise y mejore sus reseñas en línea.

Precios

  • Centro de mando: Línea comercial dedicada gratuita.
  • Centro de negocios: $244/mes.
  • Centro de marketing: $244/mes.
Precios de Thryv

Ventajas

  • Solución todo en uno.
  • Ahorra tiempo y dinero.
  • Mejora de la presencia en línea
  • Automatización que ahorra tiempo
  • Mejora la experiencia del cliente.

Contras

  • La aplicación móvil necesita mejoras
  • Opciones de personalización limitadas.
  • No es ideal para todos los sectores
  • Curva de aprendizaje para algunas funciones.

Comparación de características

Let’s get down to the details. We’ll compare key features. See where each platform shines.

This will help you easily decide which crm solution fits your business best.

1. Software CRM

SugarCRM, especially Sugar Sell, offers a highly customizable customer relationship management experience.

Thryv focuses on a unified approach, integrating many tools.

While both are CRM software, SugarCRM gives more control, while Thryv gives more convenience.

SugarCRM Integration

2. Integración

SugarCRM’s integration capabilities are strong. It connects with many systems.

Thryv also integrates but is more focused on its built-in tools.

For complex integration needs, SugarCRM is more flexible, while Thryv is more contained.

3. Analítica

SugarCRM’s analytics are deep. You can build custom reports. Track many metrics.

Thryv provides basic analytics within its platform.

If you need advanced analytics, SugarCRM gives more power.

4. Project Management & Task Management

SugarCRM’s project management and task management are built for sales.

Thryv’s task management is more for general business.

SugarCRM’s strength lies in sales-focused task management; Thryv is more about overall workflow.

5. Customer Data & Sync

Both platforms handle customer data. SugarCRM lets you sync data across many systems.

Thryv keeps data inside its platform. For deep sync needs, SugarCRM is better.

For a unified customer data view, Thryv works well.

6. Marketing Campaigns

SugarCRM offers tools for marketing campaigns.

Thryv adds social media management and landing pages.

If you need a complete online marketing campaign suite, Thryv is more comprehensive. SugarCRM is more about the crm side.

7. Customer Support & Invoice

SugarCRM’s customer support is based on your plan. 

Thryv provides integrated invoice tools. 

SugarCRM is focused on its core CRM strength, while Thryv adds extra features like invoice management.

8. User-Friendly Interface & Online Presence

Thryv aims for a user-friendly interface and helps with online presence. 

SugarCRM is less focused on a simple interface and more on customization. 

Thryv’s user-friendly interface helps with basic tasks, and SugarCRM’s complexity allows for advanced usage.

Análisis de la campaña THRYV

9. Comparison to Other CRM’s

SugarCRM competes with Salesforce and Zoho CRM in terms of customization. 

Thryv is more of an alternative to HubSpot CRM and Freshsales for all-in-one solutions.

SugarCRM is for those requiring power; Thryv is for those wanting simplicity.

What to Look for in a CRM?

  • Escalabilidad: ¿Puede crecer con su empresa?
  • Facilidad de uso: ¿Es intuitivo para su equipo?
  • Personalización: Can it match your unique workflows?
  • Integración: ¿Conecta con sus herramientas actuales?
  • Presupuesto: Is it affordable for your business size?
  • Apoyo: Does the vendor provide reliable help?
  • Características específicas: Does it have the exact features you need?

Veredicto final

So, which one wins? It depends on you. SugarCRM is strong. It’s for big teams.

It’s for folks who want control. Thryv is easy. It’s for small businesses.

It’s all-in-one. We think Thryv is best for most.

It’s simple. It saves time. If you need lots of changes, pick SugarCRM.

We tested both. We know what works. Trust our advice.

Choose smart. Choose what fits you.

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

  • SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
  • SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
  • SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
  • SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
  • SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
  • SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
  • SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
  • SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
  • SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
  • SugarCRM frente a Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
  • SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
  • SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
  • SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Más sobre Thryv

He aquí una breve comparación de Thryv con estas soluciones de software:

  • Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
  • Thryv vs Pipedrive: Thryv es una amplia herramienta de gestión empresarial con CRM integrado; Pipedrive se especializa en la gestión visual de pipeline de ventas, ideal para equipos de ventas.
  • Thryv contra Keap: Thryv ofrece una plataforma todo en uno para la gestión de pequeñas empresas; Keap se centra en la automatización avanzada del marketing y el CRM de ventas con flujos de trabajo en profundidad.
  • Thryv vs ActiveCampaign: Thryv proporciona una plataforma integrada para la gestión de empresas locales y la interacción con los clientes; ActiveCampaign destaca por su sofisticada automatización del marketing, segmentación y análisis detallados.
  • Thryv vs Hubspot: Thryv está diseñada como una plataforma integral para operaciones de pequeñas empresas, incluida la gestión de clientes y el marketing; HubSpot ofrece un conjunto más amplio de herramientas de marketing, ventas y servicios para empresas de todos los tamaños.
  • Thryv vs Clickfunnels: Thryv es una plataforma de gestión empresarial todo en uno; ClickFunnels está específicamente diseñada para crear embudos de ventas, páginas de destino y automatizar procesos de ventas.
  • Thryv contra Folk: Thryv es un completo sistema de gestión empresarial con CRM integrado; Folk es una herramienta de gestión de contactos más centrada y colaborativa que hace hincapié en la organización.
  • Thryv vs Instantáneamente: Thryv ofrece una amplia suite para la gestión de pequeñas empresas, que incluye presencia en línea y pagos; Instantly se especializa en campañas automatizadas de correo electrónico en frío para la captación de ventas.
  • Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
  • Thryv vs Monday CRM: Thryv ofrece una solución integrada para la gestión de pequeñas empresas y la interacción con los clientes; Monday CRM se centra en flujos de trabajo visuales altamente personalizables y funciones de CRM centradas en proyectos.
  • Thryv vs Capsule CRM: Thryv es una completa plataforma de gestión empresarial con funciones de CRM; Capsule CRM es un CRM más sencillo y fácil de usar, centrado en la gestión de contactos y el seguimiento de la cartera de ventas.
  • Thryv vs Insightly: Thryv ofrece una plataforma todo en uno para las operaciones de las pequeñas empresas, que incluye la programación y los pagos; Insightly ofrece un CRM más sólido con un canal de ventas avanzado y funcionalidades de gestión de proyectos.
  • Thryv vs Freshsales: Thryv es una plataforma de gestión empresarial todo en uno para empresas locales; Freshsales CRM se especializa en una sólida automatización de ventas, puntuación de clientes potenciales e informes de ventas exhaustivos.
  • Thryv frente a Salesforce: Thryv es una plataforma integrada para la gestión de pequeñas empresas; Salesforce es un CRM de nivel empresarial altamente personalizable y escalable con amplias funciones de ventas, marketing y servicios.

Preguntas frecuentes

Is SugarCRM better than Thryv for a small business?

Thryv is generally better for small businesses. It’s designed as an all-in-one platform, simplifying many tasks. SugarCRM is more complex and suited for larger teams with specific needs.

Can I customize Thryv like I can SugarCRM?

SugarCRM offers much more customization. Thryv focuses on a streamlined, unified platform. You can make some changes in Thryv, but it’s not as flexible as SugarCRM.

Which CRM has better reporting and analytics?

SugarCRM has better reporting and analytics. It allows you to create detailed, custom reports. Thryv’s analytics are basic, covering general performance within its platform.

Is Thryv cheaper than SugarCRM?

Thryv’s pricing starts higher, but it includes more features. SugarCRM’s price depends on user count and plan. Thryv simplifies many tools in one platform, but SugarCRM is cheaper for very small teams.

¿Qué CRM es más fácil de aprender y utilizar?

Thryv has a user-friendly interface and is easier to learn and use. SugarCRM’s learning curve is steeper, especially for advanced customization.

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