⚡ Veredicto rápido:
- Precios: Cobre CRM starts at $9/seat/month. Nutshell CRM El precio comienza en $13 por usuario al mes.
- Ideal para: Copper for teams living inside the Gmail bandeja de entrada. Nutshell for B2B teams that want sales automatización plus marketing tools.
- Diferencia clave: Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
- Nuestra elección: Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.
Your CRM software should not feel like a second job.
Copper CRM and Nutshell CRM both promise to kill manual data entry.
They go about it in two different ways.
Copper lives inside Gmail and Google Calendar as a Chrome extension.
Nutshell is a standalone sales CRM with marketing tools attached.
Descripción general
This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.
Nuestros redactores dedicaron tiempo a familiarizarse con ambas herramientas.
Esas notas aparecen en las secciones "Lo que nuestro equipo observó" a continuación.
We also pulled from vendor documentation and G2 review pages.
By the end, you will know which CRM fits your sales process.
¿Qué es Copper CRM?
Copper is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a simple Gmail extension.
Its job back then was to automate data entry from email.
Today it is a full CRM for Google Workspace, formerly G Suite.
Copper afirma tener más de 30.000 clientes de CRM en todo el mundo, incluyendo a la propia Google.
Most users are small to mid-sized companies that live in Google products.
The short review below walks through the interface at a normal working pace.
🏆 Ganador: Copper CRM
Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.
Precios de Copper CRM
Copper CRM pricing runs across four seats-based tiers.
| Plan | Precio | Mejor para |
|---|---|---|
| Motor de arranque | $9/asiento/mes | Organizing contacts only, no pipeline |
| Básico | $23/asiento/mes | Up to 2,500 contacts and one pipeline |
| Profesional | $59/asiento/mes | Workflow automation and 15,000 contacts |
| Negocio | $99/asiento/mes | Email sequence sending and website tracking |
Pricing verified August 2026.
Prueba gratuita: 14 days, so you can test the site and sync before paying.
Garantía de devolución de dinero: None published. Cancel before your renewal date instead.
📌 Nota: The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom reportando.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.
Principales ventajas de Copper CRM
Here is what makes Copper worth a look:
- Integración con Google Workspace: Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
- Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
- Menos introducción manual de datos: Records populate themselves from Gmail. Your sales reps stop retyping the same details.
- Tuberías visuales: Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
- Email engagement tracking: Copper shows when someone opened a message and what they clicked.
- API amigable: Reviewers rate the API as easier to build against than other CRMs like HubSpot.
- Seguridad basics: Data encryption, two-factor authentication, and Google’s own security standards.
Start the 14-day trial if that list matches how your team already works.
Lo que nuestro equipo observó
Nuestro escritor ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.
Ventajas y desventajas de Copper CRM
✅ Ventajas
- Google Workspace integration is unmatched by other CRM tools
- Chrome extension puts the CRM inside your Gmail inbox
- Familiar interface means faster onboarding for Google users
- Automated emails send from your own Gmail account
- Transparent pricing with no hidden developer costs
❌ Contras
- Pricing is high for the functionality on offer
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable by some users
- Marketing functionality is clunky and runs through Outfunnel
¿Qué es Nutshell CRM?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It packs contact management, pipelines, and email marketing into one page.
The company aims for core functionality at an affordable price.
Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.
Zapier adds over 5,000 more apps to that list.
Reviewers rate it as one of the easier CRM tools to learn.
This walkthrough shows the boards, dashboards, and reports in motion.
🥈 Runner Up: Nutshell CRM
Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.
Precios de Nutshell CRM
Nutshell plans are sold per user across five tiers.
| Plan | Precio | Mejor para |
|---|---|---|
| Base | $13/usuario/mes | A single user or a first sales team |
| Crecimiento | $25/usuario/mes | Teams that need a reporting suite |
| Pro | $42/usuario/mes | Personal email sequences and multiple pipelines |
| Negocio | $59/usuario/mes | Full reporting suite, auditoría log, custom fields |
| Empresa | $79/usuario/mes | Larger teams needing priority support |
Pricing verified August 2026.
Prueba gratuita: 14 days, with no card needed to view the product.
Garantía de devolución de dinero: None listed. You can downgrade or cancel each month.
📌 Nota: Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.
⚠️ Advertencia: Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.
Principales ventajas de Nutshell CRM
Here is where Nutshell earns its keep:
- Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
- Automatización de ventas: Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
- Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
- Descubrimiento de plomo: VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
- Soporte en vivo gratuito: Live chat and email support on every plan, with priority support for enterprise teams.
- No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
- Aplicaciones móviles: Nativo iOS and Android apps give you access from any device, with calendar sync and click-to-call.
Test those marketing tools during the trial before you commit a full team.
Lo que nuestro equipo observó
Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.
Ventajas y desventajas de un CRM en pocas palabras
✅ Ventajas
- Minimal learning curve, so teams are productive within days
- Migración de datos gratuita y soporte en vivo gratuito en todos los planes.
- Works with Google Workspace, Microsoft 365, and Slack
- Unlimited contacts with no data limits on any tier
❌ Contras
- La automatización es menos avanzada que HubSpot o Fuerza de ventas
- Email attachment handling needs work, according to user reviews
- Gmail integration is shallower than a native Google CRM
- Advanced capabilities sit behind the $59 Business plan
Comparación de características
Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.
| Característica | CRM de cobre | CRM en pocas palabras |
|---|---|---|
| Precio inicial | $9/asiento/mes | $13/usuario/mes |
| Plan gratuito | ❌ | ❌ |
| Gmail Extension | ✅ | ❌ |
| Works With Outlook | ❌ | ✅ |
| Múltiples oleoductos | ✅ | ✅ |
| Marketing por correo electrónico integrado | ❌ | ✅ |
| Puntuación de clientes potenciales | ✅ | ❌ |
| Seguimiento de sitios web | ✅ | ✅ |
| Soporte en vivo gratuito | ❌ | ✅ |
| Mejor para | Equipos de Google Workspace | B2B teams on a budget |
1. Integración con Google Workspace
CRM de cobre: This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.
CRM en pocas palabras: Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.
⚠️ Advertencia: Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.
2. Gestión de contactos
CRM de cobre: Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.
CRM en pocas palabras: No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.
⚠️ Advertencia: Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.
3. Gestión de tuberías
CRM de cobre: You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.
CRM en pocas palabras: Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.
4. Automatización del flujo de trabajo
CRM de cobre: Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.
CRM en pocas palabras: Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.
5. Email Templates and Sequences
CRM de cobre: Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.
CRM en pocas palabras: Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.
⚠️ Advertencia: Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.
6. Lead Scoring and Website Tracking
CRM de cobre: Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.
CRM en pocas palabras: VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. herramientas de IA then suggest the next revenue-driving action.
7. Informes y análisis
CRM de cobre: Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.
CRM en pocas palabras: Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI reunión summaries feed those timelines.
8. Gestión de proyectos
CRM de cobre: Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.
CRM en pocas palabras: Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.
9. Automated Tasks and Support
CRM de cobre: Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.
CRM en pocas palabras: Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.
10. Precios y costos
Here are both ladders side by side.
| Nivel | CRM de cobre | CRM en pocas palabras |
|---|---|---|
| Entrada | Precio inicial: $9/asiento/mes | Fundación: 13 dólares por usuario al mes. |
| Low-mid | Básico: $23/asiento/mes | Crecimiento: 25 dólares por usuario al mes. |
| Medio | Profesional: 59 $/puesto/mes | Pro: $42/usuario/mes |
| Alto | Negocios: $99/asiento/mes | Negocio: 59 $/usuario/mes |
| Arriba | ❌ Ninguno | Empresa: 79 $/usuario/mes |
CRM de cobre: The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a pequeña empresa.
CRM en pocas palabras: Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.
Diferentes escenarios
| Si lo necesita | Elegir | Por qué |
|---|---|---|
| A CRM inside Gmail | CRM de cobre | Native Gmail extension |
| Marketing por correo electrónico incluido | CRM en pocas palabras | No paid add ons |
| Outlook or Microsoft 365 | CRM en pocas palabras | El cobre es solo de Google |
| Puntuación de liderazgo | CRM de cobre | Built into paid tiers |
| Contactos ilimitados | CRM en pocas palabras | No data limits anywhere |
| Hands-on onboarding | CRM en pocas palabras | Free live support and migration |
💰 Tu presupuesto
Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.
🔌 Tu conjunto de tecnologías
Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.
📝 Tu proceso de ventas
Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.
🎓 Tu nivel de experiencia
Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.
Pruebas y demostraciones gratuitas 🆓
Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.
🛟 Opciones de soporte
Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.
Guía de cambio
Already paying for one of them? Here is what changes if you move.
🔄 Switching from Copper CRM to Nutshell CRM?
✅ Lo que ganarás:
- Email marketing and landing pages with no add ons
- Unlimited contacts and free live support
- Freedom from a Google-only stack
❌ Lo que perderás:
- The Chrome extension that runs inside your Gmail inbox
- Automatic sync with Google Calendar and Google Drive
- Lead scoring and project-style pipelines
📋 Cómo cambiar:
- Export people, companies, and opportunities from Copper as CSV files
- Start the Nutshell free trial and ask for free data migration
- Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?
✅ Lo que ganarás:
- A CRM that lives inside Gmail and Google Calendar
- Records that build themselves from email, cutting manual data entry
- Lead scoring plus pipelines for client projects
❌ Lo que perderás:
- Built-in email marketing, web forms, and landing pages
- Unlimited contacts and the free live support desk
- Outlook and Microsoft 365 compatibility
📋 Cómo cambiar:
- Export contacts, leads, and deals from Nutshell to CSV
- Open a Copper trial and install the Chrome extension in Gmail
- Import your data, then create pipelines that mirror your old stages
Lo que nuestra reseña no cubrió
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.
Veredicto final
| Categoría | Ganador |
|---|---|
| 💰 Precios | CRM en pocas palabras |
| 🔌 Integración con Google Workspace | CRM de cobre |
| 🚀 Contact Management | CRM en pocas palabras |
| ⚡ Automatización de flujos de trabajo | CRM de cobre |
| 📊 Informes y análisis | CRM de cobre |
| 📣 Herramientas de marketing | CRM en pocas palabras |
| 🎯 Puntuación de clientes potenciales | CRM de cobre |
| 👶 Facilidad de uso | CRM de cobre |
| 🏆 Ganador absoluto | CRM de cobre |
🏆 GANADOR: COPPER CRM
Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.
Ideal para: Google Workspace teams, agencies managing client projects, sales reps who work from the inbox
These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.
Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.
Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.
Más información sobre Copper CRM
Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.
Copper gana en: Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills
HubSpot triunfa en: A genuine free tier, deeper marketing tools, room to grow past 100 sales reps
CRM de cobre frente a Insightly
Copper gana en: Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface
Insightly gana en: Stronger project management, more reporting depth, better fit for Microsoft-based companies
CRM de cobre frente a CRM de cápsula
Copper gana en: Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync
Cápsula Gana en: Lower entry price, a free plan for very small teams, simpler contact records
CRM de cobre frente a Salesforce
Copper gana en: Days-not-months onboarding, no admin headcount, predictable per-seat cost
Salesforce gana en: Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace
Más información sobre Nutshell CRM comparada
Nutshell competes in a crowded field of pequeña empresa CRM tools. The video below covers its closest rivals.
CRM en pocas palabras frente a HubSpot
Nutshell gana en: Marketing included at $13, free migration for your data, live human support on every plan
HubSpot triunfa en: Automation depth, a broader app directory, reporting that scales to large teams
CRM Nutshell frente a CRM Freshsales
Nutshell gana en: Map view for field sales, unlimited contacts, no charge for onboarding help
Freshsales gana en: A free starting tier, built-in phone and chat, stronger AI lead scoring
Nutshell gana en: Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user
El CRM del lunes triunfa en: Flexible boards for non-sales work, richer views, tighter fit with project teams
CRM en pocas palabras frente a Keap
Nutshell gana en: Much lower entry cost, shorter learning curve, no mandatory onboarding fee
Keap Gana en: Heavier marketing automation, native payments, sales and billing in one funnel
Preguntas frecuentes
¿Para qué se utiliza Copper CRM?
It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.
¿Es compatible Copper CRM con Outlook?
No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.
¿Es Nutshell un buen CRM?
Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.
¿Cuánto cuesta un CRM al mes?
Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.
¿Cuál es el software CRM número 1?
Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.
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