Folk vs Capsule CRM: Best CRM Comparison in 2025?

por | 9 de marzo de 2025

Ganador
folk
9.0
  • Masseges and Sequences
  • Custom Dashboards
  • Colaboración en equipo
  • Gestión de tuberías
  • Fácil integración
  • Plan gratuito disponible
  • Planes de pago a partir de $20/mes
Subcampeón
cápsula
8.0
  • Gestión de contactos
  • Canal de ventas
  • Asistente de contenido de IA
  • Marketing por correo electrónico
  • Análisis de ventas
  • Plan gratuito disponible
  • Planes de pago a partir de $18/mes
Folk vs Capsule CRM

Elegir lo correcto CRM es duro, ¿verdad?

You’re looking at Folk vs Capsule CRM, and honestly, it’s confusing.

You need something that works for usted, not just some fancy features.

¡Albricias!

We’re breaking down Folk vs Capsule CRM in plain English. 

No fluff, just the info you need to make a smart decision in 2025.

Descripción general

We’ve spent weeks diving into both Folk and Capsule CRM.

Our team rigorously tested each platform, exploring its features, usability, and real-world performance.

This hands-on experience forms the basis of our comparison.

CTA 2 2

87% of users report improved contact organization with Folk. Boosts your productivity today.

9de 10

Precios: Dispone de un plan gratuito. El plan de pago comienza en $20/mes.

Características principales:

  • Customizable Fields
  • Colaboración
  • Unified Contact Hub
Cápsula CTA

¿Quieres un sistema simple pero potente? CRM to organize your customer relationships? Explore it today!

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Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $18/mes.

Características principales:

  • Gestión de contactos
  • Gestión de tareas
  • Sales Tracking

What is Folk?

Folk is a modern CRM. It’s built for teams.

It helps you manage contacts. It’s easy to use.

It’s all about collaboration.

Also, explore our favorite Folk alternatives…

CTA 2 2
Folk
9.0

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.

Beneficios clave

  • Organize up to 5000 contacts in one place.
  • Share contact lists with up to 10 team members.
  • Send personalized emails to 250 contacts per day.
  • Integrate with over 1000 apps via Zapier.
  • Create five custom contact fields.

Precios

Todos los planes se cumplirán facturado anualmente.

  • Estándar: $20/member/month.
  • De primera calidad: $40/member/month.
  • Costumbre: $80/member/month.
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Ventajas

  • It’s super easy to learn.
  • Team collaboration is seamless.
  • The interface is clean and modern.
  • Integrations are very helpful.
  • It organizes contacts very well.

Contras

  • Limited advanced marketing tools.
  • Informes features are basic.
  • Some features require upgrades.

¿Qué es Capsule CRM?

Now, let’s discuss Capsule CRM.

It’s simpler than Salesforce and designed for small —to medium-sized businesses.

It is a clean, easy-to-use tool focusing on core CRM tasks.

It helps you manage contacts, track sales, and keep things organized.

Además, explora nuestros favoritos Alternativas a las cápsulas

Cápsula CTA
Cápsula
8.0

¿Quiere agilizar su proceso de ventas? Capsule CRM ofrece un sólido sistema de gestión de contactos con herramientas intuitivas. No pierda clientes potenciales. Experimente la potencia de este software CRM líder.

Beneficios clave

  • Interfaz fácil de usar: Capsule CRM es conocido por su diseño intuitivo y su facilidad de uso.
  • Precios asequibles: Es uno de los CRM más asequibles del mercado.
  • Genial para pequeñas empresas: Su sencillez y su concentración en las funciones esenciales lo hacen perfecto para equipos pequeños.
  • Aplicación móvil: Acceda a los datos de sus clientes y gestione su canal de ventas sobre la marcha.
  • Se integra con herramientas populares: Conecta con G Suite, Mailchimp, Zapier y más.

Precios

Todos los planes se cumplirán facturado anualmente.

  • Motor de arranque:$18/usuario/mes.
  • Crecimiento:$36/usuario/mes.
  • Avanzado:$54/usuario/mes.
  • Último:$72/usuario/mes.
Precios de Capsule CRM

Ventajas

  • Integraciones perfectas
  • Gestión centralizada de contactos
  • Excelente gestión de contactos.
  • Herramientas efectivas para el canal de ventas.
  • Se integra con aplicaciones populares.

Contras

  • Fewer integrations.
  • Los informes podrían ser más sólidos.
  • No hay soporte telefónico incorporado.
  • Carece de personalización avanzada.

Comparación de características

Let’s break down the key features of Folk and Capsule CRM.

We’ll compare them side by side, focusing on what matters most for your business, especially if you’re a startup.

1. Interfaz de usuario y facilidad de uso

  • Folk: Feels modern and clean. It’s designed for simplicity, which is great for teams that want a quick setup. The facilidad de uso is a major highlight.
  • Capsule CRM: Has a more traditional interface. It’s functional but can feel a bit dated. Some might find it less intuitive.
CRM popular

2. Contact Management and Customer Relationships

  • Folk: Excels at organizing contacts. It focuses on building strong customer relationships through detailed profiles and interaction tracking.
  • Capsule CRM: Capsule CRM offers solid contact management, but its strength lies in task and sales tracking. It’s more about managing deals than deep relationship-building.

3. Integration with Other Tools

  • Folk: It integrates well with popular apps like Google Workspace and redes sociales, making it a flexible CRM sistema.
  • Capsule CRM: Capsule CRM offers a range of integrations, including email and contabilidad tools. However, the selection is not as broad as Folk’s.

4. Sales and Pipeline Management

  • Folk: Provides basic sales tracking, but it’s not its primary focus. It’s better suited for teams that prioritize contact management.
  • Capsule CRM: Strong in sales and pipeline management. It’s designed to track deals and manage sales processes effectively. This is where it sets itself apart from a simpler system like HubSpot.

5. Atención al cliente

  • Folk: Offers responsive atención al cliente through email and chat. They are very responsive to questions.
  • Capsule CRM: Provides support through email and a knowledge base. Response times can vary.
Capsule sales pipeline

6. Customization and Flexibility

  • Folk: Offers good customization for contact fields and workflows. It’s adaptable to different business needs.
  • Capsule CRM: Allows for customization of fields and pipelines. However, it may require more setup time.

7. Colaboración en equipo

  • Folk: Enables seamless team collaboration with shared contacts and activity tracking. This helps keep everyone on the same page.
  • Capsule CRM: Capsule CRM offers shared task lists and project management features, facilitating team coordination on sales and projects. Team collaboration is always a consideration when choosing which CRM to use.

¿Qué tener en cuenta al elegir un software CRM?

  • Escalabilidad: ¿Puede crecer con su empresa?
  • Integración: ¿Conecta con sus herramientas actuales?
  • Informe: Can you easily track key metrics?
  • Accesibilidad móvil: Is it usable on the go?
  • Apoyo: Does the vendor offer reliable assistance?
  • Training: Is there adequate training and onboarding?
  • Seguridad: ¿En qué medida protege los datos de sus clientes?
  • Industry Specifics: Does it cater to your industry’s needs (Our Pick)

Veredicto final

Entonces ¿quién gana?

For most folks, especially startups, we lean towards Folk.

It’s just easier to use.

Plus, it’s great for keeping track of people and building those important customer relationships.

Capsule CRM is solid for sales, but Folk’s simple design and good atención al cliente make it a better fit for many.

We’ve used both, and Folk feels more modern and user-friendly.

Trust us; it’ll save you time and headaches.

More of Folk

Here’s a brief comparison of Folk with these software solutions:

  • Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
  • Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
  • Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
  • Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
  • Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
  • Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
  • Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
  • Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
  • Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
  • Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
  • Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
  • Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
  • Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.

Más información sobre Capsule CRM

He aquí una breve comparación de Capsule CRM con estas soluciones de software:

  • Cápsula CRM vs Gohighlevel: Capsule CRM destaca en la gestión directa de contactos y pipelines de ventas, mientras que GoHighLevel proporciona una plataforma integral para ventas, automatización del marketing y generación de oportunidades.
  • Capsule CRM vs Pipedrive: Capsule CRM ofrece una solución sencilla para la gestión de contactos y ventas, mientras que Pipedrive es una herramienta de gestión de canal de ventas visual.
  • Cápsula CRM vs Keap: Capsule CRM se centra en la sencillez y la asequibilidad para el seguimiento de contactos y ventas; Keap ofrece amplias funciones de automatización de marketing y ventas, a menudo a un coste más elevado.
  • Cápsula CRM vs ActiveCampaign: Capsule CRM ofrece una sólida gestión de contactos y proyectos, mientras que ActiveCampaign proporciona una potente automatización del marketing, campañas de correo electrónico y segmentación avanzada.
  • Capsule CRM vs Hubspot: Capsule CRM es un CRM asequible y fácil de usar para gestionar las interacciones con los clientes; HubSpot ofrece un amplio conjunto de herramientas de marketing, ventas y servicios, con opciones gratuitas y escalables de pago.
  • Cápsula CRM vs Clickfunnels: Capsule CRM es una herramienta para gestionar las relaciones con los clientes; ClickFunnels se especializa en construir embudos de ventas y optimizar los procesos de conversión.
  • Capsule CRM vs Instantly: Capsule CRM se centra en la gestión general de contactos y ventas; Instantly está diseñado para el contacto automatizado por correo electrónico y la participación en ventas.
  • Cápsula CRM vs Clickup: Capsule CRM es una solución CRM dedicada, mientras que ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM junto con la gestión de proyectos y tareas.
  • Capsule CRM frente a Monday CRM: Capsule CRM ofrece una gestión sencilla de los contactos y de la cartera de ventas; Monday CRM proporciona flujos de trabajo visuales altamente personalizables y amplias funciones de colaboración en equipo.
  • Capsule CRM vs Insightly: Capsule CRM se centra en la facilidad de uso y el seguimiento de contactos, mientras que Insightly ofrece un CRM más completo con funciones avanzadas de gestión de proyectos.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioriza la simplicidad en la gestión de ventas y contactos, mientras que Freshsales CRM ofrece una plataforma de ventas más robusta con perspectivas impulsadas por IA y análisis avanzados.
  • Capsule CRM frente a Salesforce: Capsule CRM es ideal para pequeñas y medianas empresas que buscan un CRM sencillo y asequible; Salesforce es un CRM de nivel empresarial con amplia personalización y escalabilidad para grandes organizaciones.
  • Capsule CRM vs Zendesk: Capsule CRM se centra en las ventas y la gestión de las relaciones con los clientes, mientras que Zendesk es principalmente una plataforma de atención al cliente que destaca en las soluciones de emisión de tickets y soporte.

Preguntas frecuentes

Which CRM is better for a small startup, Folk or Capsule CRM?

For most small startups, Folk is likely the better option. Its user-friendly interface and strong focus on customer relationships make it easy to adopt. Capsule CRM is powerful for sales, but Folk’s simplicity is ideal when you’re just starting out.

Does Folk or Capsule CRM offer better customer support?

Folk generally offers more responsive atención al cliente through email and chat. While Capsule CRM provides support via email and a knowledge base, Folk’s quick response times are a notable advantage, especially when you need help fast.

How does Folk compare to Capsule CRM in terms of ease of use?

Folk is known for its modern and intuitive interface, making it very easy to use. Capsule CRM, while functional, has a more traditional design that some users might find less straightforward. Folk’s facilidad de uso is a key selling point.

Can Folk or Capsule CRM effectively manage customer relationships?

Folk is particularly strong in managing customer relationships, with detailed contact profiles and interaction tracking. Capsule CRM focuses more on sales pipeline management. Both can manage relationships, but Folk prioritizes it.

Which CRM system offers better integration with other tools?

Folk integrates well with popular apps like Google Workspace and social media, making it a flexible CRM system. Capsule CRM offers integrations with email and accounting tools, but Folk’s range is broader, offering more versatility.

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