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Winner 4.5 #1 CRM by IDC — Market Leader Einstein AI Agent + Agentforce 5,000+ Apps on AppExchange 30% Employee Productivity Lift Real-Time Data Cloud Analytics Sales, Service & Marketing Cloud From $25/user/month, Billed Annually Runner Up 3.5 Free Version for Up...
Winner 4.5 #1 CRM by IDC Ranking Sales, Service & Marketing Cloud Einstein AI Agent Automation 5,000+ AppExchange Integrations Data Cloud Real-Time Unification 33% CSAT Improvement Reported Paid Plans from $25/user/month Runner Up 3.5 Generous Free Plan Available...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption at Rest Omnichannel Multiple Channels Forbes #1 Customer Service 2023 Paid Plans from $55/agent/month Runner Up 3.1 Sandy AI for Admin Tasks...
Winner 4.1 200,000+ Businesses Trust It AI Resolves 80%+ Routine Tickets AES-256 Encrypted Data Storage 1,300+ Pre-Built Integrations Omnichannel Reporting & Analytics Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.1 Free Plan for Up to...
Winner 4.5 #1 Best CRM by IDC Rankings Einstein AI Agent & Agentforce 5,000+ Apps on AppExchange Sales, Service & Marketing Cloud 30% Employee Productivity Boost Enterprise SaaS Cloud Platform From $25/user/month (Billed Annually) Runner Up 3.5 $2 Cheaper Than...
Winner 4.5 #1 CRM by IDC Worldwide Einstein AI + Agentforce Agent 30% Employee Productivity Boost 5,000+ Apps on AppExchange Sales, Service & Marketing Cloud 33% CSAT Improvement Reported From $25/user/month, billed annually Runner Up 3.5 Free Plan for Unlimited...
Winner 4.1 Omnichannel Ticketing System AI Resolves 80%+ of Inquiries 1,300+ Apps in the Marketplace AES-256 Encryption & 2FA Deep Reporting and Analytics 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.1 Unlimited Users on All Plans Free...
Winner 4.5 #1 CRM by Market Share Sales, Service & Marketing Clouds Agentforce AI Automation 5,000+ AppExchange Integrations Advanced Reporting & Analytics Enterprise-Grade Data Security Paid Plans from $25/user/month Runner Up 3.0 Open Source & Deep...
Winner 4.3 360° Customer Data View Built-In Zia AI Sales Assistant Visual Sales Pipeline & Deals 50+ Zoho App Integrations Custom Dashboards & Forecasting Free Plan for 3 Users Paid Plans from $10/month Runner Up 3.3 200,000+ Customers Worldwide AI Resolves...
Winner 4.5 #1 CRM by Market Share Einstein AI + Agentforce Built-In 5,000+ Apps on AppExchange Sales, Service & Marketing Cloud Advanced Analytics via Tableau 30% Productivity Boost (Reported) Paid Plans from $25/user/month Runner Up 3.1 CRM + Project Management...
Winner 4.5 #1 CRM by IDC — Market Leader Einstein AI + Agentforce Built In Sales, Service & Marketing Cloud 5,000+ Apps on AppExchange 30% Productivity Boost Reported Data Cloud — Real-Time Lakehouse Paid Plans from $25/user/month Runner Up 3.5...
Winner 4.5 #1 CRM by IDC Market Share Sales, Service & Marketing Cloud Agentforce AI Automation 5,000+ AppExchange Integrations Advanced Analytics & Reporting Scales for Enterprise Teams Paid Plans from $25/user/month Runner Up 3.5 Built for Freelancers &...
Winner 4.5 Ranked #1 CRM by IDC 5,000+ Apps on AppExchange Einstein AI and Agentforce 30% Productivity Boost Reported Data Cloud Unifies Live Data 33% Higher CSAT Reported Plans from $25/user/month Runner Up 3.5 Built for Google Workspace Works Inside Your Gmail Inbox...
Winner 4.5 Ranked #1 CRM by IDC Sales, Service, Marketing, Commerce Einstein AI and Agentforce 5000+ Apps on AppExchange Point-and-Click Automation Data Cloud Unifies Business Data Plans from $25/user/month Runner Up 4.0 4.5/5 on Capterra and G2 Freddy AI Scores Your...
Winner 4.0 1M Contacts on the Free Plan Unlimited Users, No Seat Cost 500+ Business Apps Supported Marketing, Sales & Service Hub Built-in Email Marketing Tools Free Tools Plan at $0/month Paid Plans from $15/seat/month Runner Up 2.8 Foundation Plan at $13/user/mo...
Winner 4.3 Unlimited Email Accounts Unlimited Email Warmup Included 1.5M+ Warm-up Network Users AI Lead Finder & Verified Leads Unibox Unified Inbox Campaign Analytics Dashboard Paid Plans from $30/month Runner Up 4.0 Free Plan for 1M Contacts Unlimited Users on...
Winner 4.0 Free Plan With Unlimited Users Up to 1 Million Contacts Free 500+ Business Apps Connect Marketing, Sales & Service Hub Breeze AI Automation Built In Free HubSpot Academy Training Paid Plans from $15/seat/month Runner Up 2.6 Built for Local Small...
Winner 4.5 #1 CRM Ranked by IDC 5000+ Apps on AppExchange Sales, Service, Marketing Clouds Agentforce AI Agents Built In 30% Employee Productivity Boost MuleSoft Connects SAP & Oracle Plans from $25/user/month Runner Up 3.5 No Code Platform, 20 Verticals 700+...
Winner 4.0 Free Plan for 1 Million Contacts Unlimited Users on Free Plan 500+ Business Apps Supported Marketing, Sales & Service Hub Breeze AI Drafts Emails for You Free CRM Tools at $0/month Paid Plans from $15/seat/month Runner Up 3.0 Built In Calling &...
Winner 4.0 1M Contacts on Free Plan Unlimited Users Included 500+ Business Apps Marketing, Sales & Service Hubs Free CRM With Email Tracking HubSpot Academy Training Paid Plans from $15/seat/month Runner Up 2.5 700+ App Integrations Sandy AI Automates Admin Work...
Winner 4.0 Free CRM With Unlimited Users Up to 1 Million Contacts Free 500+ Business Apps Supported Breeze AI Drafts Your Emails Marketing, Sales & Service Hub Free HubSpot Academy Training Paid Plans from $15/seat/month Runner Up 3.0 Flat Fee, Not Per User Basis...
Winner 4.0 1M Contacts on Free Plan Unlimited Users, Free Forever 500+ Business Apps Integrate Marketing, Sales & Service Hubs Free Email Marketing & Tracking HubSpot Academy Training Library Paid Plans from $15/seat/month Runner Up 2.8 Free Plan for Up to 10...
Winner 4.3 Free Forever Plan, Unlimited Users 1,000+ Integrations Gantt, Kanban & Calendar Views Built-in Time Tracking ClickUp Brain AI Assistant 1,000+ Ready-Made Templates Paid Plans from $7/user/month Runner Up 4.0 Free CRM for 1M Contacts Unlimited Users on...
Winner 4.0 1 Million Contacts on Free Plan Unlimited Users, Free Version 500+ Business Apps Integrated Marketing, Sales & Service Hub Free CRM With Email Tracking Breeze AI Suite Included Paid Plans from $15/seat/month Runner Up 4.0 Free Plan for Up to Three Users...
Winner 4.2 Contact & Sales Pipeline Tools Integrates With 50+ Apps Custom Workflow Automation Kanban, Gantt & Calendar Views Time Tracking on Pro Plan Free Plan for 2 Team Members Paid Plans from $9/user/month Runner Up 4.0 Free Plan for Unlimited Users Up to...
Winner 4.0 1 Million Contacts on Free Plan Unlimited Users on Free Tools 500+ Business Apps Connected Marketing, Sales & Service Hubs Breeze AI Drafts Your Emails Free HubSpot Academy Training Paid Plans from $15/seat/month Runner Up 4.0 Free Plan: 250 Contacts, 2...
Winner 4.0 1M Contacts on the Free Plan Unlimited Users on Free Tools 500+ Business Apps Connect Marketing, Sales & Service Hubs Breeze AI Drafts Your Emails HubSpot Academy Training Free Paid Plans from $15/seat/month Runner Up 3.1 360-Degree Customer View...
Winner 4.0 Up to 1M Contacts Free 500+ App Integrations Marketing, Sales & Service Hubs Built-in Email Marketing Unlimited Users on Free Plan Free Plan Available Paid Plans from $15/month Runner Up 3.3 Up to 25,000 Contacts 140+ App Integrations Prospector App...
Winner 4.0 Magic Fields AI Custom Data Chrome Extension for LinkedIn Gmail & Outlook Contact Sync Kanban Sales Pipeline Views Collaborative Mail Merge 14-Day Free Trial Plans from $17.5/member/month Runner Up 2.6 50,000+ Local Businesses Served Syncs 50+ Listing...
Winner 4.0 Magic Fields Enrich Contact Data LinkedIn Chrome Extension Gmail & Outlook Sync Kanban Sales Pipeline View Bulk Email With Mail Merge 14-Day Free Trial Plans from $17.5/member/month Runner Up 3.0 Power & Predictive Dialer Calls, Email & SMS in...
Winner 4.0 Up to 1 Million Contacts Free Plan, Unlimited Users 500+ Business Apps Breeze AI Automation Marketing, Sales & Service Hubs Free HubSpot Academy Training Free, Paid Plans From $15/mo Runner Up 3.2 Contracts, Invoices, Payments AI Writing Assistant...
Winner 4.0 1M+ Contacts on Free Plan Unlimited Users Free 500+ App Integrations Marketing, Sales & Service Hubs Free Email Marketing & Tracking Free Plan Available Paid Plans from $15/month Runner Up 3.5 Built for Google Workspace Works Inside Gmail &...
Winner 4.0 Free Plan With Unlimited Users Up to 1 Million Contacts Free 500+ Business App Integrations Breeze AI Automation Built In Marketing, Sales & Service Hubs Free HubSpot Academy Training Paid Plans from $15/seat/mo Runner Up 4.0 Growth Plan from $9/user/mo...
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