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Winner 3.1 Sales, Marketing & Service in One Sugar Sell, Market & Serve Modules 30+ Languages, Multi-Currency No-Code Drag and Drop Workflows SugarPredict Lead Scoring Cloud or On-Premises Hosting Paid Plans from $59/user/month Runner Up 2.5 700+ App...
Winner 3.1 Sales, Marketing and Service Suite SugarPredict AI Lead Scoring Cloud or On-Premises Hosting 30+ Languages, Multi-Currency REST and SOAP API Access No-Code Drag and Drop Workflows Plans from $59/user/month Runner Up 2.8 Free Plan for Up to 10 Users All in...
Winner 3.1 Sell, Market & Serve Modules SugarPredict AI Lead Scoring No-Code Drag and Drop Setup REST and SOAP API Access Cloud or On-Premises Hosting Supports 30+ Languages Plans from $59/user/month Runner Up 2.8 Free Data Migration Included Free Live Support on...
Winner 4.3 450M+ B2B Contact Lead Finder Unlimited Email Accounts Unlimited Email Warmups Unibox Unified Inbox Inbox Rotation Built In 14-Day Free Trial Paid Plans from $30/month Runner Up 3.1 360-Degree Customer View SugarPredict AI Lead Scoring Drag and Drop...
Winner 3.1 SugarPredict AI Lead Scoring Sugar Sell, Market & Serve REST and SOAP API Access Cloud or On-Premises Hosting 30+ Languages, Multi-Currency No-Code Drag and Drop Setup Standard from $59/user/month Runner Up 2.6 50,000+ Local Businesses Command Center...
Winner 3.1 360-Degree Customer View SugarPredict Lead Scoring Sales, Marketing and Service in One 30+ Languages, Multi-Currency REST and SOAP API Access Cloud or On-Premises Hosting Paid Plans from $59/user/month Runner Up 3.0 Built In Calling and Dialer Power and...
Winner 4.3 Free Forever Plan Available Gantt Charts & Kanban Board ClickUp Brain AI Assistant Built-in Time Tracking 1,000+ Integrations 15-Day Free Trial Paid Plans from $7/user/month Runner Up 3.1 Sugar Sell, Market & Serve Drag and Drop Workflows...
Winner 3.1 360-Degree Customer View SugarPredict AI Lead Scoring No-Code Drag and Drop Workflows Cloud or On-Premises Hosting REST and SOAP API Access 30+ Languages, Multi-Currency Plans from $59/user/month Runner Up 3.0 Free Plan for Up to 12 Users Flat Fee, Not Per...
Winner 4.1 Free Plan for Up to Three Users 300,000+ Businesses Use Zoho CRM Zia AI Agents Built In 100+ Third Party Apps Save Up to 34% Billed Annually 15-Day Free Trial, No Card Paid Plans from $10/month Runner Up 3.1 Sugar Sell, Market & Serve 30+ Languages...
Winner 4.1 CRM + Project Management in One AI Copilot Email Summaries 2,000+ AppConnect Connectors SOC 2 Type II, GDPR, HIPAA Gantt Charts Added in 2025 Fast Setup, Short Learning Curve Plans from $29/user/month Runner Up 3.1 Sugar Sell, Market & Serve Suite...
Winner 3.3 25,000 Contacts Included Google Workspace & Microsoft 365 Nimble Prospector Browser Tool 1,000 Group Messages/Month 140+ App Integrations 14-Day Free Trial Paid Plan: $24.90 per user/month Runner Up 3.1 Sugar Sell, Market & Serve 30+ Languages...
Winner 3.2 Invoices, Contracts & Payments AI Writing Assistant Built In Branded Client Portal iOS & Android Mobile App Automations Cut Admin Busywork Google Calendar Integration Paid Plans from $29/month Runner Up 3.1 Sales, Marketing & Service Suite...
Winner 3.5 No-Code Platform for Workflows Millions of Workflows Daily 700+ Marketplace Connectors AI-Powered Sales & Marketing 20 Industry Workflow Templates Used in 100 Countries Paid Plans from $25/user/month Runner Up 3.0 AI-Driven Precision Selling 360°...
Winner 3.5 Native Google Workspace CRM Auto-Capture Gmail Contacts Workflow Automation Built-In Multiple Pipelines & Reports 14-Day Free Trial, No Card Built for Small Businesses Plans From $9/seat/month Runner Up 3.1 SugarPredict AI Lead Scoring Sales, Service...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace Unified Agent Workspace AES-256 Encryption + 2FA Login 14-Day Free Trial — No Card Needed Paid Plans from $55/agent/month Runner Up 3.1 Drag and Drop Workflows...
Winner 4.5 #1 CRM by Market Share Sales, Service & Marketing Clouds Agentforce AI Automation 5,000+ AppExchange Integrations Advanced Reporting & Analytics Enterprise-Grade Data Security Paid Plans from $25/user/month Runner Up 3.0 Open Source & Deep...
Winner 4.0 1M Contacts on the Free Plan Unlimited Users on Free Tools 500+ Business Apps Connect Marketing, Sales & Service Hubs Breeze AI Drafts Your Emails HubSpot Academy Training Free Paid Plans from $15/seat/month Runner Up 3.1 360-Degree Customer View...
Winner 4 Magic Fields Enrich Contact Data Chrome Extension for LinkedIn Gmail and Outlook Sync Kanban Sales Pipeline View 14-Day Free Trial Built for Multiple Use Cases Plans from $17.5/member/month Runner Up 3.1 Sugar Sell, Market and Serve SugarPredict Lead Scoring...
Winner 4.2 Drag and Drop Funnel Builder Built-in Email Marketing Tools A/B Testing and Order Bumps Online Courses and Memberships 14-Day Free Trial 30-Day Money Back Guarantee Paid Plans from $81/month Runner Up 3.1 Sugar Market, Sell and Serve SugarPredict AI Lead...
Winner 4.0 Freddy AI Lead Scoring 21-Day Free Trial Free Plan for 3 Users 385+ Integrations Available Built-in Phone, Email, SMS Best Value for SMBs Paid Plans from $9/user/month Runner Up 3.1 Deep Customization Engine Sales, Marketing, Service Suite SugarPredict AI...
Winner 4.0 Visual Drag-and-Drop Automation 900+ Automation Templates Email, SMS & WhatsApp Campaigns Built-in Lead Scoring & CRM 950+ Integrations Available GDPR Compliant Paid Plans from $15/month Runner Up 3.1 Deep CRM Customization AI Predictive Lead...
Winner 4.2 AI-Powered Automation Builder Save 10 Hours Per Week Built-in Invoicing & Payments Lead Scoring & Sales Pipeline 2,500+ Integrations Available 14-Day Free Trial Included From $299/month (Annually) Runner Up 3.1 Drag-and-Drop Workflow Builder...
Winner 4.2 Kanban, Gantt & Calendar Views Drag and Drop Workflow Builder 152,000+ Customers Worldwide Time Tracking on Pro Plan Connects With 50+ Apps 24/7 Live Chat Support Paid Plans from $9/user/month Runner Up 3.1 360-Degree Customer View SugarPredict AI Lead...
Winner 4.0 Free Version for 250 Contacts 60+ Native Integrations 1,000+ Apps via Zapier Multiple Sales Pipelines Project Boards for Won Deals iOS and Android Mobile App Paid Plans from $18/user/month Runner Up 3.1 Sales, Marketing and Service SugarPredict AI Lead...
Best Overall 4.75 Best Value 4.50 Most Featured 4.25 Feeling stuck with SugarCRM? You're not alone. Many businesses find it doesn't quite fit their needs anymore. Whether it's the price tag, the complicated features, or just a desire for something fresh, there are...
Quick Start This guide covers every SugarCRM feature: Getting Started — Create your account and configure basic settings How to Use Sales Automation — Track deals from first touch to closed-won inside the Opportunities module. How to Use Integration — Link your email...
Winner 4.3 Visual Sales Pipeline AI-Powered Sales Assistant Workflow Automation Built In 400+ Marketplace Integrations Mobile App for iOS & Android $45/mo Cheaper Than SugarCRM Plans from $14/user/month Runner Up 3.1 Deep Customization Options AI-Powered Lead...
Winner 4.3 Unlimited Contacts & Sub-Accounts SMS, Calls & Social Inbox Built In Drag-and-Drop Website Builder White Label on Unlimited Plan Membership Areas & Courses Flat Rate, No Per-User Fee Paid Plans from $97/month Runner Up 3.1 AI Predictive Lead...
Is SugarCRM Worth It? ★★★★★ 3.1/5 Quick Verdict: SugarCRM is a powerful CRM platform built for mid-size B2B companies. It shines for manufacturing and wholesale businesses that need deep customization. But the ten user minimum and steep learning curve make it a tough...
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