HubSpot vs monday CRM: Which Is The Best One in 2025?

Picking the right CRM is tough, right? 

You need something that helps you keep track of customers, but there are so many choices.

Getting it wrong? That’s a huge headache. 

Imagine losing important customer info or missing out on sales because your CRM is a mess.

Don’t worry; we’re going to break down HubSpot vs monday CRM: Which Is The Best One? 

Overview

We’ve spent hours researching HubSpot and Monday CRM, testing their features, and comparing their strengths.

This hands-on approach lets us see how each platform performs in real-world scenarios, giving you a clear, practical comparison.

What is Monday CRM?

Alright, Monday CRM. It’s built for teamwork.

Think of it as a digital workspace.

You can manage sales, projects, and pretty much anything. It’s visual and flexible.

Also, explore our favorite Monday CRM alternatives…

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

All the plans will be billed annually.

• Basic: $12/seat/month.
• Standard: $17/seat/month.
• Pro: $28/seat/month.
• Enterprise: Custom Pricing based on your needs.

What is HubSpot?

Okay, so HubSpot. Think of it as a big toolbox.

It’s got stuff for sales, marketing, and customer service.

All in one place. Makes life easier, right?

Also, explore our favorite Hubspot alternatives…

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

• Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
• Marketing Automation: Automate your marketing tasks, such as email campaigns and social media posting, to save time and boost efficiency.
• Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
• Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

• Free Tools: Free for up to two users.
• Marketing Hub Starter: $15/seat/month.
• Starter Customer Platform: $15/seat/month.
• Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.

Feature Comparison

Let’s dive into the core differences.

We’ll explore the key features of each platform. 

This will help you decide which CRM solution best fits your business needs.

1. Contact Management

• HubSpot:
  • HubSpot CRM excels in detailed contact management. It automatically logs interactions and provides a 360-degree view of each contact. HubSpot offers deep insights into each customer journey.
• Monday CRM:
  • Monday crm offers flexible contact boards. While effective, it may require more manual input to achieve the same depth of detail as HubSpot.

2. Sales and Marketing Automation

• HubSpot:
  • HubSpot offers powerful automation for sales and marketing. Its workflows, email sequences, and lead scoring are robust, making it easy to automate the sales process.
• Monday CRM:
  • monday.com offers automation crm also, but it leans more towards project management tasks. Its automation tools are great but less tailored to specific sales and marketing needs.

3. Reporting and Analytics

• HubSpot:
  • HubSpot has strong reporting and analytics. The dashboard provides clear insights into sales performance, marketing campaigns, and customer behavior. Analytics are very easy to understand.
• Monday CRM:
  • Monday CRM provides visual reporting and analytics. While customizable, creating in-depth sales reports may require more effort.

4. Customer Service Software

• HubSpot:
  • HubSpot includes a dedicated customer service software hub. It provides ticketing, live chat, and knowledge base features. Hubspot customer support is very good.
• Monday CRM:
  • Monday CRM lacks a dedicated customer service software suite. While it can track customer issues, it is not as comprehensive as HubSpot.

5. Integrations and Marketplace

• HubSpot:
  • HubSpot’s marketplace provides lots of integrations. Apps sync very well. HubSpot and monday.com have some shared integrations, though HubSpot is ideal for the amount it has.
• Monday CRM:
  • Monday CRM offers many integrations through its marketplace. Its focus is on project and collaboration tools. The Hubspot vs. Monday CRM integration counts favor Hubspot, as it has more general CRM integrations.

6. Ease of Use and CRM Adoption

• HubSpot:
  • Using HubSpot is generally intuitive. HubSpot Academy helps users learn quickly, and the user-friendly interface makes CRM adoption smooth.
• Monday CRM:
  • Monday CRM has a learning curve, especially for advanced dedicated CRM features. However, visual boards improve team onboarding. The CRM experience is very visual.

7. Focus on the Entire Customer Journey

• HubSpot:
  • HubSpot is built to manage the entire customer journey. From initial contact to post-sale support.
• Monday CRM:
  • Monday CRM focuses more on task and project management. Its customer journey management isn’t as robust as Hubspot’s.

What to Look For When Choosing CRM Software?

• Scalability: Can the CRM grow with your business?
• Customization: Does it fit your specific workflows?
• Integration: Does it connect with your existing tools?
• User-Friendliness: Is it easy for your team to adopt?
• Support: Is there reliable customer support available?
• Security: Does it protect your customer data?
• Mobile Access: Can you access it on the go?

Final Verdict

So, which one wins? For most businesses, HubSpot is the better choice.

It’s a complete CRM platform.

It has strong sales hub features, marketing tools, and customer service.

It’s easy to use and grows with your business.

If you need powerful marketing automation, HubSpot is it.

While monday CRM is great for projects, HubSpot does more for sales.

We’ve tested both, and HubSpot just works better for a full CRM solution.

Trust us; we’ve done the work so you don’t have to.

More of Monday CRM

Here’s a brief comparison of Monday CRM with these software solutions:

• Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
• Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
• Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
• Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
• Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
• Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
• Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
• Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
• Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
• Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
• Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
• Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
• Monday CRM vs Zendesk: Monday CRM excels in visual project management and team collaboration for sales and other functions. At the same time, Zendesk is a specialized customer service platform focused on ticketing and support.

More of Hubspot

We’ve explored several alternatives to Hubspot, each offering distinct strengths.

Here’s a brief comparison of Hubspot with these software solutions:

• Hubspot vs Gohighlevel: GoHighLevel is primarily tailored for marketing agencies, offering an all-in-one platform for managing various digital marketing tasks, including appointment scheduling and social media. Hubspot, conversely, caters to businesses of all sizes, excelling in inbound marketing with a broader set of marketing, sales, and service tools.
• Hubspot vs Pipedrive: Pipedrive is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
• Hubspot vs Keap: Keap (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes and contact management. Hubspot offers a wider range of marketing, sales, and service features, often with more robust automation and reporting.
• Hubspot vs ActiveCampaign: ActiveCampaign excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation, social media management, and a broader range of automation triggers and actions.
• Hubspot vs Clickfunnels: ClickFunnels is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform, offering comprehensive tools beyond just funnel building, including CRM, content management, and SEO.
• Hubspot vs Folk: Folk is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use. Hubspot offers more robust contact management, detailed analytics, and a wider array of marketing and sales features, albeit with a steeper learning curve.
• Hubspot vs Instantly: Instantly specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities, social media integration, and more extensive automation workflows.
• Hubspot vs ClickUp: ClickUp is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields, Hubspot is a dedicated CRM system designed to manage customer relationships and streamline sales processes comprehensively.
• Hubspot vs Capsule CRM: Capsule CRM is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views. Hubspot offers a more robust, feature-rich CRM with advanced sales pipelines, comprehensive marketing automation, and extensive integrations.
• Hubspot vs Insightly: Insightly combines CRM with strong project management features, making it versatile for businesses requiring both. Hubspot excels in marketing automation and broader sales features, offering a more comprehensive suite for inbound marketing and lead nurturing.
• Hubspot vs Freshsales CRM: Freshsales CRM is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools, making it suitable for more complex sales cycles.
• Hubspot vs Salesforce: Salesforce is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs. Hubspot offers a more user-friendly interface and a well-rounded set of marketing and sales tools, particularly appealing to SMBs, with a more accessible pricing model.
• Hubspot vs Zendesk: Zendesk is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution. Hubspot Service Hub offers integrated customer support tools as part of its broader CRM suite, providing seamless data flow between marketing, sales, and service teams, but with less emphasis on advanced AI than Zendesk.

Frequently Asked Questions