Are you trying to pick the right remote support tool for your business?
Maybe you’re stuck between TeamViewer and GoTo Resolve.
It’s a tough choice! Both are great for helping people with their computers from far away.
But which one is truly better for you in 2025?
This guide will break down TeamViewer vs GoTo Resolve.
Let’s find out which one wins!
概述
We tested both TeamViewer and GoTo Resolve.
我们用它们来完成不同的任务。
这有助于我们了解它们是如何工作的。
现在，我们可以为您进行公平的比较。
Ready to simplify your IT support? Try GoTo Resolve now!
定价： It has a free trial. Paid plan starts at $23/monthly.
主要特点：
- 资产管理
- Unattended Access
- 补丁管理
什么是 TeamViewer？
TeamViewer 是一款非常受欢迎的工具。
它可让您从很远的地方连接电脑。
您可以帮助朋友或在家工作。
就像在另一台电脑前一样。
许多人利用它来工作和帮助他人。
此外，请浏览我们最喜爱的 TeamViewer 替代品...
加入超过 60 万日活跃用户！使用 TeamViewer 即时远程访问任何设备，获得快速的远程支持。
主要优点
- 数百万人信赖： 超过 640,000 家企业使用 TeamViewer。
- 广泛的设备支持： Connect to 设备 from 127 different makers.
- 无处不在 在 Windows 上使用、 苹果此外，我们还提供了各种应用软件、Linux、Android 和 iOS。
- 安全连接： 您的数据安全保密。
定价
TeamViewer 有不同的计划。价格根据您的需求而变化。
- TeamViewer 远程访问： $18.90/ 年
- TeamViewer 商业计划： $42.90 美元/年
Você pode ter mais de um espaço de trabalho.
缺点
What is GoTo Resolve?
Let’s talk about GoTo Resolve.
It’s a tool that helps you fix computer problems from anywhere.
You can control someone’s computer.
You can also chat with them.
It makes helping people easy. It’s good for small and medium-sized businesses.
Also, explore our favorite GoTo Resolve alternatives…
Ready to simplify your IT support? Try GoTo Resolve now!
主要优点
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: It watches your computers. It alerts you to issues.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- 端点管理: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- 强大的安全性： Your sessions are safe. Data stays private.
定价
GoTo Resolve has clear pricing. Here’s what you get:
- 远程访问：23美元/月
- 远程支持增强版： 每月 44 美元
- Standard Endpoint Management: 每月 57 美元
- 高级端点管理： 联系以获取定价
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Now, let’s put them side-by-side.
We will look at key features. This helps you see differences clearly.
Let’s compare TeamViewer and GoTo Resolve.
1. Remote Access & Control
TeamViewer is known for strong remote access.
You can control a computer fully.
It works well even with slow internet.
GoTo Resolve also offers good remote control.
It’s reliable for quick fixes.
TeamViewer feels a bit smoother for deep control.
2. Device Management
GoTo Resolve focuses on managing devices.
You can keep track of 10 devices on its basic plan.
It helps with updates and security.
TeamViewer also offers device monitoring.
But GoTo Resolve integrates it more directly.
It’s built into their core offer.
3. Ticketing System
GoTo Resolve includes a ticketing system.
You get 25 tickets per month.
This helps organize support requests.
TeamViewer doesn’t have a built-in ticketing system.
You often need another tool for that.
GoTo Resolve wins here for all-in-one support.
4. Automation Capabilities
GoTo Resolve lets you automate tasks.
You can set up 3 automated actions.
This saves time on repeated jobs.
TeamViewer offers some scripting features.
However, GoTo Resolve’s automation is simpler to set up.
It’s more user-friendly for basic needs.
5.定价模式
TeamViewer 有不同的计划。
Its pricing can get complex.
It often charges per user or device.
GoTo Resolve has a clearer monthly price.
It includes many features in its base plan.
GoTo Resolve might be simpler for budgeting.
6. Mobile Support
Both tools offer mobile support.
You can help people using their phones.
You can also connect from your phone.
TeamViewer’s mobile app is very strong. GoTo Resolve’s mobile support is good too.
They are both easy to use on the go.
7.用户界面
TeamViewer’s interface is busy.
It has many options.
It might take time to learn.
GoTo Resolve has a cleaner look. It’s easier to find what you need.
Beginners might prefer GoTo Resolve’s simpler design.
选择远程访问工具时应注意什么？
在选择远程访问工具时，请考虑以下几点：
- 速度： 是否感觉快速、顺畅？
- 易于使用： 设置和使用是否简单？
- 安全： 它能很好地保护您的数据吗？
- 成本： 是否符合您的预算？
- 特征： 它是否满足您的需求（文件传输、多用户）？
- 兼容性： 它能在您的所有设备（电脑、手机）上运行吗？
- 支持： 如果您遇到问题，可以得到帮助吗？
- 可靠性： 连接没有问题吗？
- 无人值守访问： 你能在没有人的时候进行连接吗？
最终裁决（我们的选择）
那么，哪一个会获胜？
We pick GoTo Resolve. It’s better for most small and medium businesses.
You get a lot for the money. It has remote access.
It manages your devices. It even has a ticketing system.
GoTo Resolve is a full package. Its price is simple.
Automation saves time. TeamViewer is good for complex tasks.
But GoTo Resolve gives you more in one spot.
It’s easier to start. It helps you manage IT support.
TeamViewer 的更多信息
Here’s how TeamViewer stacks up against other remote support tools:
- TeamViewer vs Getscreen: Getscreen offers browser-based quick support without installation for the end-user.
- TeamViewer vs AnyDesk: AnyDesk is known for its speed and low latency, even on weaker internet connections.
- TeamViewer vs Splashtop: Splashtop provides fast, high-quality streaming, great for media and gaming.
- TeamViewer 与 RemotePC: RemotePC offers good core remote access at a more budget-friendly price point.
- TeamViewer 与 VNC 连接: VNC Connect provides strong, direct remote control with highly customizable security settings.
- TeamViewer vs ISL Online: ISL Online features all-inclusive user-based pricing and strong, real-time human support.
- TeamViewer vs BeyondTrust: BeyondTrust excels in enterprise-level security and compliance for complex IT environments.
- TeamViewer vs RealVNC Connect: RealVNC Connect offers robust security with decentralized device IDs for enhanced privacy.
More of GoTo Resolve
Here’s how GoTo Resolve compares to other remote support tools:
- GoTo Resolve vs Getscreen: Getscreen offers quick browser-based access, simplifying support for non-tech-savvy users.
- GoTo Resolve vs AnyDesk: AnyDesk is praised for its high performance and low latency, even on slower connections.
- GoTo Resolve vs Splashtop: Splashtop provides fast, high-definition streaming, ideal for graphic-intensive tasks.
- GoTo Resolve vs RemotePC: RemotePC offers cost-effective remote access with robust file transfer capabilities.
- GoTo Resolve vs VNC Connect: VNC Connect focuses on direct, secure connections with deep customization for IT pros.
- GoTo Resolve 与 ISL Online: ISL Online offers flexible licensing and strong security with on-premise deployment options.
- GoTo Resolve vs BeyondTrust: BeyondTrust specializes in privileged access management for high-security enterprise needs.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect provides secure, reliable remote access with strong encryption and direct connectivity.
常见问题
What is the main difference between GoTo Resolve vs TeamViewer?
GoTo Resolve bundles remote support with IT management tools. TeamViewer primarily focuses on remote access. GoTo Resolve offers built-in RMM and ticketing. TeamViewer often needs add-ons for similar functions.
How does GoTo Resolve compare to LogMeIn?
GoTo Resolve is part of the GoTo family, like LogMeIn. Resolve offers a modern, 简化 IT support solution. LogMeIn is an older, more established remote access tool. Resolve offers a broader feature set with RMM built-in.
What unique features does GoTo Resolve offer?
GoTo Resolve offers built-in remote monitoring and management (RMM). It also includes a ticketing system and automation features. This helps streamline support tasks. Resolve offers a seamless experience for the end user.
Is GoTo Resolve a good alternative to TeamViewer?
Yes, GoTo Resolve is a strong alternative to TeamViewer. Especially for businesses wanting an all-in-one solution. It provides remote access, device management, and help desk tools. GoTo Resolve vs TeamViewer depends on your specific needs.
What is Remote Monitoring and Management (RMM)?
RMM allows IT teams to monitor and manage devices remotely. This includes updates, security, and troubleshooting. GoTo Resolve offers RMM capabilities. This helps proactively address issues. It ensures smooth operation for the end user.
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