Ever feel like you’re juggling too many balls at once trying to keep track of customers?
你并不孤单。
试想一下，因为忘记跟进而失去了一笔大生意。
Good news! There are tools to help.
Let’s break down Salesforce vs Thryv in simple terms.
概述
We’ve rolled up our sleeves and put both Salesforce and Thryv through their paces.
Our team tested each platform’s core features.
From customer management to 报告, simulating real-world business scenarios gives you a clear, unbiased comparison.
Ready to explore the world’s leading 客户关系管理? Sign up for a free trial of Salesforce today!
定价： 它提供免费试用。高级计划起价为每月 25 美元。
主要特点：
- Lead management
- Sales forecasting
- Opportunity management
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
定价： It has a free demo. The premium plan starts at $244/month.
主要特点：
- Built-in calling
- Email sequences
- Advanced Reporting
什么是 Salesforce？
Think of Salesforce as a super-powered customer organizer.
It’s built for businesses that need serious customer management.
Big or small, it helps you keep track of everything.
It’s like having a digital assistant for your sales and customer service.
此外，探索我们最喜欢的 Salesforce 替代方案…
我们的观点
It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.
主要优点
Salesforce helps businesses connect better with customers. It gives a full view of each customer.
This helps improve sales and service.
- 360-Degree Customer View: See all customer interactions in one place.
- Boosts Sales by 39%: Many users report higher sales and productivity.
- 强大的自动化功能： Automate tasks like emails and lead tracking.
- Huge AppExchange: Connects with thousands of other apps.
- Scalable for Growth: Grows with your business, from small to large.
定价
- Starter Suite：每位用户每月 25 美元。
- Pro Suite: $100/user/month.
- 企业: $165/user/month.
- Agora que você se inscreveu, vamos dar uma olhada no seu espaço de trabalho do Taskade.: $330/user/month.
- Einstein 1 Sales: $500/user/month.
Você pode ter mais de um espaço de trabalho.
缺点
What is Thryv?
Thryv is like a digital toolbox for 小型企业.
It combines marketing, scheduling, and customer communication.
Think of it as an all-in-one platform.
It aims to simplify your daily tasks.
此外，探索我们最喜欢的 Thryv 替代品…
我们的观点
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
主要优点
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
定价
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
We have broken down the main components of each platform.
This section will highlight nine critical feature comparisons to help you decide where each 客户关系管理 solution package delivers the most benefits.
1. Target Audience and Business Size
- Salesforce： This customer relationship management tool is the best bet for mid-to-large companies. The Salesforce team focuses on complex, high-volume needs, meaning it scales with you as your business grows.
- Thryv: This platform is designed specifically for smaller businesses. It is tailored to address the needs of most businesses that prioritize simplicity, integrated communication, and local service delivery.
2. Customization Options
- Salesforce： It provides industry-leading customization options. Users can build entire applications, adjust fields, and create complex automations. This level of flexibility allows the customer company to tailor the system precisely.
- Thryv: 自定义选项 are limited and focus on essential branding and basic settings. It works well as an out-of-the-box system, allowing users to quickly access the thryv business center.
3. Integrated AI and Innovation
- Salesforce： Salesforce takes advantage of a groundbreaking ai innovation strategy. Features like Einstein, which include an AI agent for predictive insights, are deeply integrated into the Sales Cloud and Service Cloud offerings.
- Thryv: The Thryv software focuses on practical, automated functions like generating enhanced local listings and scheduling. It uses technology to streamline processes rather than providing deep, generative AI insights.
4. Core CRM Functionality (Contact Management)
- Salesforce： Offers powerful contact management and a complete view of all business Das bedeutet, dass Ihr. Its customer relationship management is built around detailed records, activity timelines, and robust segmentation.
- Thryv: Provides essential contact management that helps users stay organized. It centers on centralizing customer communication, including sending sms marketing messages and managing a client portal estimates feature.
5. Sales and Service Modules
- Salesforce： It has separate, robust modules like Sales Cloud and Service Cloud. These allow the salesforce 客户关系管理 to offer specialized tools for pipeline management and advanced customer support.
- Thryv: Functionality is bundled within the Thryv command center. It includes tools to get paid faster and easily schedule appointments, but lacks the module depth of Salesforce products.
6. Marketing and Commerce Tools
- Salesforce： Leads with specialized platforms like Marketing Cloud and Commerce Cloud. This allows companies to execute complex campaigns and manage e-commerce across various services.
- Thryv: Marketing tools are focused on local reach, La machine management, and online reputation. The platform also includes basic features to manage online listings and client communications.
7. Ecosystem and Integrations
- Salesforce： Features a massive AppExchange for add-ons and apps. You can integrate it with thousands of other crm solutions and external tools, providing a huge advantage for any company.
- Thryv: Integrations are focused on core small business needs, such as QuickBooks and payment processors. It aims to be an all-in-one system, reducing the need for many add-ons.
8. Long-Term Growth and Scalability
- Salesforce： It is highly scalable, designed to support massive growth and enterprise-level operations. Many Fortune 500 companies use the platform, relying on Salesforce’s infrastructure.
- Thryv: While suitable as best crm for startups and small operations, its capabilities may become restrictive as a company moves into the mid-market or requires complex, unique workflows.
9. Pricing Structure
- Salesforce： Pricing is complex, often priced per user per month and billed annually. The cost can increase significantly with necessary add-ons and specialized Salesforce products.
- Thryv: Offers a simpler, bundled pricing details model. The cost is more predictable, though there is a one-time onboarding fee for setup, which helps smaller businesses budget more easily.
选择 CRM 软件时要注意什么？
- Cost: Consider the total costs, including implementation and training.
- Business Size: Ensure the saas solution fits your current number of employees and projected growth.
- Mobile Access: Check the ability to access and manage the deal pipeline via a mobile device.
- Customer Support: Look for fast, human response to issues.
- Data Integrity: Verify 安全 protocols to protect your business data.
- Functionality: Can it manage invoices and help you get paid faster?
- Online Presence: Does it help you manage your professional website and online review score?
- Compliance: Verify that the connection and data handling procedures are successful.
- Implementation: How much training is needed for your team?
- Platform Age: Check the last successful update date.
- 网站建设者: Does it include a website builder?
- Digital Leadership: Does the company have a clear vision from the chief digital officer or co founder?
- Customer Focus: Does it prioritize customer success and better customer experiences?
- AI Strategy: Look for clear ai commitments and future innovation, not just a sneak peek.
- Revenue Generation: How does it help you measure and increase revenue?
- Document Management: Can you easily handle and share documents?
- Location Services: Does it leverage location data for marketing or service?
- Calls: Does it track and measure business calls?
- Integration: Does it integrate with quickbooks and other key apps?
- Data Tools: Are there tools like data cloud for advanced analytics?
最终裁决
那么，哪一个会获胜？
This is for businesses needing deep customization and advanced analytics.
Salesforce is the clear choice. It’s powerful and scales well.
But, it can be complex and pricey.
If you’re a 小型企业 wanting an all-in-one platform that’s easier to use.
Thryv is a solid option.
It helps sales teams manage clients, book appointments, and handle basic marketing.
Your pick depends on your needs and budget.
We’ve used both, and this reflects our honest experience to boost your 销售业绩.
More of Salesforce
Here’s a brief comparison of Salesforce with these software solutions:
- Salesforce 与 Pipedrive 对比: Salesforce 是一款适用于销售、营销和服务的综合性、高度可定制的 CRM，而 Pipedrive 则侧重于直观的可视化销售管道管理，以简化销售流程。
- Salesforce 与 GoHighLevel 对比: GoHighLevel is an all-in-one platform for marketing agencies, offering white-label options and extensive automation.
- Salesforce 与 Keap: Salesforce 为各种规模的企业提供了一个庞大的、可定制的 CRM 生态系统；Keap 则提供集成的销售和营销自动化，尤其适合小型企业。
- Salesforce 与 ActiveCampaign: Salesforce 是一款广泛的企业级 CRM，具有强大的销售自动化功能，而 ActiveCampaign 则在营销自动化、电子邮件营销和客户旅程可视化方面表现出色。
- Salesforce vs Hubspot: Salesforce 强调深度定制和强大的报告功能，以满足复杂的业务需求，而 HubSpot 则提供集成的营销、销售和服务工具套件，界面更加友好。
- Salesforce vs Clickfunnels: Salesforce 是一款用于管理客户关系和销售的综合 CRM；ClickFunnels 则是专门设计的销售漏斗生成器，用于引导客户完成转换。
- Salesforce 与 Folk: Salesforce 是一款高度可扩展、功能丰富的客户关系管理软件，适用于复杂的运营和大型企业；Folk 则是一款更简单的协作式联系人管理和关系建立工具。
- Salesforce vs Instantly: Salesforce 是一个广泛的客户关系管理平台，涵盖客户管理的各个方面；Instantly 擅长自动 冷电子邮件推广 并为有针对性的宣传活动提供线索。
- Salesforce 与 ClickUp: Salesforce 是一款功能强大的专用 CRM，用于管理客户互动和销售流程；ClickUp 是一款多功能工作管理平台，在其更广泛的项目管理工具中包含了 CRM 功能。
- Salesforce 与星期一: Salesforce 是一款强大的客户关系管理软件，具有广泛的数据模型，适用于各行各业的复杂工作流程；Monday CRM 提供高度可定制的可视化工作流程，已使用 Monday.com 进行项目管理的公司通常会使用它。
- Salesforce 与 Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
- Salesforce 与 Insightly: Salesforce 提供了一个全面、高度可定制的 CRM，可满足不同的业务需求；Insightly 提供了一个多功能的 CRM，集成了项目管理功能，因其易于使用而经常受到中小型企业的青睐。
- Salesforce vs Freshsales CRM: Salesforce 是一款高度可定制、可扩展的 CRM，为大型企业提供高级功能；Freshsales CRM 则侧重于人工智能驱动的销售洞察力和自动化，以简化销售管理，通常是小型团队的首选。
- Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv 与 Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
常见问题
Is Salesforce better than Thryv for large enterprises?
Yes, Salesforce is generally better for large enterprises. Its robust customizability, advanced data analysis, and extensive integrations make it ideal. It helps users manage complex operations and avoid data silos. Salesforce provides a 360-degree view of customers across multiple platforms.
Can Thryv effectively replace a dedicated CRM like SugarCRM?
Thryv can replace basic CRM functions for small businesses but not the full power of SugarCRM. Thryv excels at integrated marketing and scheduling. While it helps users track customer interactions, it lacks the deep customizability and advanced reporting of dedicated CRMs.
Which platform is easier for small business owners to use?
Thryv is generally easier for 小型企业 owners to use. Its intuitive interface and integrated tools simplify daily tasks. The platform’s drag-and-drop features and centralized dashboard make it user-friendly. It also simplifies document management.
Does Salesforce offer better sales reporting and analytics?
Yes, Salesforce offers superior sales reporting and analytics. It provides detailed dashboards and customizable reports to monitor sales performance. Its advanced features allow for in-depth data analysis, which is crucial for optimizing sales strategies.
Can Thryv help with scheduling and appointment management?
Yes, Thryv excels at scheduling and appointment management. It allows businesses to schedule appointments, send reminders, and manage calendars efficiently. This feature is particularly useful for service-based businesses.
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