Salesforce vs Thryv: Which CRM is Right For You in 2025?

| 3 月 18, 2025

优胜者
销售团队
9.0
  • 超强销售云
  • 个性化外联
  • 商务云
  • 客户支持跟踪
  • 酷炫的电子邮件模板
  • 提供免费计划
  • 付费计划起价为 $25/月
亚军
Thryv
7.5
  • Website Analytics
  • 社交媒体 管理
  • Billing & Invoicing
  • Team Chat
  • Campaign Analytics
  • 提供免费计划
  • Paid Plans from $244/month
Salesforce vs Thryv

Ever feel like you’re juggling too many balls at once trying to keep track of customers?

你并不孤单。 

试想一下,因为忘记跟进而失去了一笔大生意。 

Good news! There are tools to help.

Let’s break down Salesforce vs Thryv in simple terms.

概述

We’ve rolled up our sleeves and put both Salesforce and Thryv through their paces.

Our team tested each platform’s core features.

From customer management to 报告, simulating real-world business scenarios gives you a clear, unbiased comparison.

销售团队

Ready to explore the world’s leading 客户关系管理? Sign up for a free trial of Salesforce!

9满分 10 分

定价: Free trial available. The premium plan starts at $25/month.

主要特点:

  • Built-in Phone & Email
  • AI-Powered Insights
  • 交易管理
THRYV CTA

Join the 25,000+ small businesses successfully using Thryv. Get your site properly.

7.5满分 10 分

定价: Free trial available. The premium plan starts at $244/month.

主要特点:

  • Appointment Scheduling
  • Payment Processing
  • 社交媒体管理

什么是 Salesforce?

Think of Salesforce as a super-powered customer organizer.

It’s built for businesses that need serious customer management.

Big or small, it helps you keep track of everything.

It’s like having a digital assistant for your sales and customer service.

销售团队
销售团队
9.0

准备好了解 Salesforce 的功能了吗?立即开始免费试用并体验一下!

主要优点

  • 行业领导者: Salesforce dominates the 客户关系管理 market for a reason.
  • 高度可定制: 量身定制 Salesforce,满足您的确切需求。
  • 庞大的生态系统 与数以千计的应用程序和服务集成。
  • 可扩展的解决方案: Grow your business without outgrowing your 客户关系管理.

定价

Salesforce 提供各种计划以满足您的预算需求:

  • 启动套件: 每月 $25/用户
  • 专业套件 每月 $100/用户
  • 企业: $165/用户/月
  • 无限: 每月 $330/用户
  • 爱因斯坦 1 号销售: 每月 $500/用户
Salesforce 定价

优点

  • 行业领先的客户关系管理解决方案。
  • 高度可定制。
  • 强大的报告和分析功能。
  • 强大的客户支持。
  • 行业领先的客户关系管理解决方案。

缺点

  • 它可能很昂贵。
  • 学习曲线陡峭。
  • 设置可能很复杂。
  • 更新可能会造成干扰。

What is Thryv?

Thryv is like a digital toolbox for 小型企业.

It combines marketing, scheduling, and customer communication.

Think of it as an all-in-one platform.

It aims to simplify your daily tasks.

此外,探索我们最喜欢的 Thryv 替代品

THRYV CTA
Thryv
7.5

加入 25,000 多家成功使用 Thryv 进行客户关系管理的小型企业的行列!立即正确配置您的网站。

主要优点

  • Centralized hub: Manage all your business needs in one place.
  • Automated marketing: Reach more customers with less effort.
  • Online scheduling: Let clients book appointments 24/7.
  • Accept payments online: Get paid faster and easier.
  • Reputation management: Monitor and improve your online reviews.

定价

  • Command Center: Free dedicated business line.
  • Business Center: $244/month.
  • Marketing Center: $244/month.
Thryv Pricing

优点

  • 一体化解决方案。
  • Saves time and money.
  • Improved Online Presence
  • 节省时间的自动化
  • Improves customer experience.

缺点

  • Mobile App Needs Improvement
  • 有限的自定义选项。
  • Not Ideal for Every Industry
  • 某些功能的学习曲线。

功能比较

Let’s dive into the nitty-gritty.

We’ll compare key features of Salesforce and Thryv.

Helping you see where each shines and which aligns best with your business needs.

1.工作流程

  • Salesforce:
    • Offers highly customizable workflow automation. It allows users to create complex, multi-step processes. You can automate workflows for sales, service, and marketing.
    • Provides robust tools for building and managing intricate business processes.
  • Thryv:
    • Focuses on simplifying everyday tasks. It provides pre-built workflows for common actions like appointment reminders and follow-ups.
    • It aims to streamline basic business operations.

2. CRM软件

  • Salesforce:
    • A powerful CRM software that handles extensive customer data. It excels at managing large volumes of information and provides deep sales analytics.
    • Designed for enterprises needing advanced customer information management.
  • Thryv:
    • It aims to be an all-in-one CRM software for small businesses. It combines customer management with marketing and communication tools.
    • It lets users manage basic customer relationships.
Sales in Salesforce

3.营销自动化

  • Salesforce:
    • Offers advanced marketing automation through Marketing Cloud. It includes sophisticated tools for campaign management, email tracking, and lead scoring.
    • Provides extensive features for complex marketing campaigns.
  • Thryv:
    • It provides built-in marketing automation tools for small businesses, including features for email marketing, social media management, and online reviews.
    • Many users find this sufficient for their marketing needs.

4. Customer Experience

  • Salesforce:
    • Through its service and experience clouds, it focuses on creating a personalized customer experience. It provides tools for live chat, case management, and customer portals.
    • It aims to deliver a seamless experience across all touchpoints.
  • Thryv:
    • Enhances customer experience through its client portal and communication tools. It centralizes interactions and simplifies scheduling.
    • The platform provides tools to manage online reputation.

5. Lead Scoring

  • Salesforce:
    • Offers advanced lead-scoring capabilities. It allows for highly customized scoring models based on various criteria.
    • Provides detailed insights into lead behavior and engagement.
  • Thryv:
    • Provides basic lead scoring features. It helps identify potential customers but lacks the advanced customization of Salesforce.
    • Provides basic contact rating.

6. Email Tracking

  • Salesforce:
    • It provides detailed email tracking and analytics. Users can see when emails are opened, clicked, and forwarded.
    • Integrates with sales cloud for comprehensive email management.
  • Thryv:
    • Offers basic email tracking for marketing campaigns. It provides reports on email open rates and click-through rates.
    • Provides email campaign data.
THRYV Campaign Analytics

7.团队协作

  • Salesforce:
    • It facilitates strong team collaboration through its Chatter feature, which allows team members to communicate, share files, and collaborate on projects.
    • Integrates with other apps for a seamless workflow.
  • Thryv:
    • Enhances team collaboration through its centralized communication tools. It allows for task management and internal messaging.
    • Simplifies communication between team members.

选择 CRM 软件时要注意什么?

  • 可扩展性: 它能与您的业务共同成长吗?
  • 一体化: 它能与现有工具连接吗?
  • 定制: Can it adapt to your unique needs?
  • 易于使用: Is it intuitive for your team?
  • 支持: Does the vendor offer reliable assistance?
  • 安全: How well does it protect your customer data?
  • 移动访问: 您的团队能否随时随地访问?
  • 报告: 它能提供你所需要的洞察力吗?

最终裁决

那么,哪一个会获胜?

This is for businesses needing deep customization and advanced analytics.

Salesforce is the clear choice. It’s powerful and scales well.

But, it can be complex and pricey.

If you’re a 小型企业 wanting an all-in-one platform that’s easier to use. 

Thryv is a solid option. 

It helps sales teams manage clients, book appointments, and handle basic marketing.

Your pick depends on your needs and budget.

We’ve used both, and this reflects our honest experience to boost your 销售业绩.

More of Salesforce

以下是 Salesforce 与这些软件解决方案的简要比较:

  • Salesforce vs Gohighlevel: Salesforce 是企业级 CRM,具有广泛的定制功能,是大型企业的理想选择,而 GoHighLevel 则提供一体化的营销和销售平台,通常受到小型企业和机构的青睐。
  • Salesforce vs Pipedrive: Salesforce 是一款适用于销售、营销和服务的综合性、高度可定制的 CRM,而 Pipedrive 则侧重于直观的可视化销售管道管理,以简化销售流程。
  • Salesforce vs Keap: Salesforce 为各种规模的企业提供了一个庞大的、可定制的 CRM 生态系统;Keap 则提供集成的销售和营销自动化,尤其适合小型企业。
  • Salesforce vs ActiveCampaign: Salesforce 是一款广泛的企业级 CRM,具有强大的销售自动化功能,而 ActiveCampaign 则在营销自动化、电子邮件营销和客户旅程可视化方面表现出色。
  • Salesforce vs Hubspot: Salesforce 强调深度定制和强大的报告功能,以满足复杂的业务需求,而 HubSpot 则提供集成的营销、销售和服务工具套件,界面更加友好。
  • Salesforce vs Clickfunnels: Salesforce 是一款用于管理客户关系和销售的综合 CRM;ClickFunnels 则是专门设计的销售漏斗生成器,用于引导客户完成转换。
  • Salesforce 与 Folk: Salesforce 是一款高度可扩展、功能丰富的客户关系管理软件,适用于复杂的运营和大型企业;Folk 则是一款更简单的协作式联系人管理和关系建立工具。
  • Salesforce vs Instantly: Salesforce 是一个广泛的客户关系管理平台,涵盖客户管理的各个方面;Instantly 擅长自动 冷电子邮件推广 并为有针对性的宣传活动提供线索。
  • Salesforce vs ClickUp: Salesforce 是一款功能强大的专用 CRM,用于管理客户互动和销售流程;ClickUp 是一款多功能工作管理平台,在其更广泛的项目管理工具中包含了 CRM 功能。
  • Salesforce 与星期一: Salesforce 是一款强大的客户关系管理软件,具有广泛的数据模型,适用于各行各业的复杂工作流程;Monday CRM 提供高度可定制的可视化工作流程,已使用 Monday.com 进行项目管理的公司通常会使用它。
  • Salesforce vs Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
  • Salesforce 与 Insightly: Salesforce 提供了一个全面、高度可定制的 CRM,可满足不同的业务需求;Insightly 提供了一个多功能的 CRM,集成了项目管理功能,因其易于使用而经常受到中小型企业的青睐。
  • Salesforce vs Freshsales CRM: Salesforce 是一款高度可定制、可扩展的 CRM,为大型企业提供高级功能;Freshsales CRM 则侧重于人工智能驱动的销售洞察力和自动化,以简化销售管理,通常是小型团队的首选。

More of Thryv

Here’s a brief comparison of Thryv with these software solutions:

  • Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. 晋升 provides a comprehensive sales and marketing platform for agencies with robust automation.
  • Thryv 与 Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
  • Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
  • Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
  • Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
  • Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
  • Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
  • Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
  • Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
  • Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
  • Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
  • Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
  • Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.

常见问题

Is Salesforce better than Thryv for large enterprises?

Yes, Salesforce is generally better for large enterprises. Its robust customizability, advanced data analysis, and extensive integrations make it ideal. It helps users manage complex operations and avoid data silos. Salesforce provides a 360-degree view of customers across multiple platforms.

Can Thryv effectively replace a dedicated CRM like SugarCRM?

Thryv can replace basic CRM functions for small businesses but not the full power of SugarCRM. Thryv excels at integrated marketing and scheduling. While it helps users track customer interactions, it lacks the deep customizability and advanced reporting of dedicated CRMs.

Which platform is easier for small business owners to use?

Thryv is generally easier for 小型企业 owners to use. Its intuitive interface and integrated tools simplify daily tasks. The platform’s drag-and-drop features and centralized dashboard make it user-friendly. It also simplifies document management.

Does Salesforce offer better sales reporting and analytics?

Yes, Salesforce offers superior sales reporting and analytics. It provides detailed dashboards and customizable reports to monitor sales performance. Its advanced features allow for in-depth data analysis, which is crucial for optimizing sales strategies.

Can Thryv help with scheduling and appointment management?

Yes, Thryv excels at scheduling and appointment management. It allows businesses to schedule appointments, send reminders, and manage calendars efficiently. This feature is particularly useful for service-based businesses.

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