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Pipedrive vs Agile CRM — The Winner Surprised Me

| Last updated Mar 17, 2026

优胜者
管道驱动
4.3
  • Unlimited Visual Sales Pipelines
  • AI-Powered Deal Insights
  • 500+ App Integrations
  • Built-in Email Campaigns (Add-on)
  • Unlimited Contacts on All Plans
  • Sales Forecasting & 报告
  • Paid Plans from $14/user/month
亚军
敏捷CRM
3.3
  • Free Plan Available (10 Users)
  • Built-in Lead Scoring
  • 营销 自动化 Included
  • One-Click Telephony Calling
  • Email & Web Visitor Tracking
  • 360-Degree Contact View
  • Paid Plans from $8.99/user/month

📊 Our Test Results:

  • 🎯 管道管理: Pipedrive offers unlimited visual pipelines vs Agile CRM’s single pipeline on lower plans — Pipedrive wins
  • 💰 Starting Price: 敏捷 客户关系管理 starts free vs Pipedrive’s $14/user/month — Agile CRM wins
  • 🔌 集成: Pipedrive connects 500+ apps vs Agile CRM’s limited marketplace — Pipedrive wins
  • 📣 营销自动化: Agile CRM includes full automation vs Pipedrive’s paid add-on — Agile CRM wins
  • 👶 易用性: Pipedrive’s drag-and-drop UI is faster to learn — Pipedrive wins
Pipedrive 与敏捷 CRM 的比较

Picking the wrong CRM wastes time and money.

You need a tool that fits your sales process — not one you have to force yourself to use.

Two popular choices in the CRM space are Pipedrive vs Agile CRM.

One is built purely for sales reps. The other bundles marketing, service, and sales in one place.

I tested both for three weeks. Here’s what I found.

概述

To give you an accurate comparison, I signed up for both platforms and put them through real tasks.

I tracked leads, managed deals, tested email campaigns, and checked integrations on each.

Here’s everything you need to make the right choice.

Pipedrive是什么?

Pipedrive is a sales-focused CRM built by salespeople, for salespeople.

It gives teams a visual pipeline to track deals, manage contacts, and close more sales.

It works for small startups and large enterprises alike.

管道驱动

⭐ 4.3/5 | 💰 From $14/user/month

Pipedrive is an intuitive sales CRM with unlimited visual pipelines, AI deal insights, and 500+ integrations. It helps sales teams focus on the right deals and close faster — without the clutter.

Pipedrive 定价

Here’s what Pipedrive costs in 2026. Let’s break it down.

计划价格最适合
精简版每用户每月 14 美元Solo salespeople getting started
生长每用户每月 24 美元Small teams needing automation
优质的每用户每月 49 美元Growing teams with advanced reporting
最终的$69/user/monthLarge teams needing full features
Pipedrive 定价

免费试用: Pipedrive offers a 14-day free trial with no credit card required.

退款保证: Pipedrive does not offer a money-back guarantee, so test the trial carefully.

📌 笔记: Prices above are billed monthly. Annual billing saves up to 17%. Features like email campaigns and project management require paid add-ons on lower plans.

⚠️ Warning: Some key features like email sync and workflow automation are only available on the Growth plan and above. Check which plan includes what you actually need before committing.

Key Benefits of Pipedrive

Here’s why Pipedrive stands out from the competition:

  • Unlimited Visual Pipelines: Every plan includes unlimited sales pipelines. You can track multiple products, regions, or sales processes at the same time.
  • AI-Powered Deal Insights: Pipedrive uses AI to flag at-risk deals and suggest next actions. This keeps your team focused on what matters most.
  • 无限联系人: There is no contact cap on any plan. Your database can grow as your 商业 grows without extra cost.
  • 500+ Integrations: Pipedrive connects with over 500 apps including Slack, Zoom, Google Workspace, and Mailchimp. Setup takes minutes.
  • Pipedrive Academy: The platform includes a free library of video courses and tutorials. New users get up to speed quickly without needing outside training.
  • 全天候支持: Pipedrive provides round-the-clock chat and email support on all paid plans. You never have to wait until business hours for help.
Pipedrive Introduction

Pipedrive Pros & Cons

✅ Pros
  • Unlimited visual pipelines on every plan
  • Clean, beginner-friendly interface
  • 500+ app integrations available
  • AI deal insights and sales forecasting
❌ Cons
  • No built-in marketing automation
  • Email campaigns require a paid add-on
  • No free plan — only a 14-day trial

什么是敏捷CRM?

Agile CRM is a cloud-based platform built for small to mid-sized businesses.

It bundles sales, marketing, and customer service features into one place.

It is one of the few CRMs to include telephony, lead scoring, and marketing automation on a free plan.

Agile CRM Honest Review - Watch Before Using

敏捷CRM

⭐ 3.3/5 | 💰 Free Plan Available

Agile CRM is an all-in-one CRM that combines sales, marketing automation, and helpdesk tools in one platform. It includes one-click calling, lead scoring, and web visitor tracking — all starting free.

敏捷CRM定价

Here’s what Agile CRM costs in 2026. Let’s break it down.

计划价格最适合
自由的自由的Solo users and very small teams (up to 10 users)
起动机$8.99/user/monthSmall teams needing basic automation
常规的$29.99/user/monthGrowing teams with advanced marketing needs
企业$47.99/user/monthLarger teams needing unlimited contacts
敏捷CRM定价

免费试用: Agile CRM offers a permanent free plan for up to 10 users with no credit card required.

退款保证: Agile CRM does not publicly advertise a money-back guarantee on paid plans.

📌 笔记: The free plan caps contacts at 1,000. Starter and Regular plans also have contact limits. Only the Enterprise plan removes the contact cap entirely — plan for this before you scale.

⚠️ Warning: Agile CRM’s interface feels dated compared to modern CRMs. Some users report hitting feature limits on lower tiers faster than expected, which forces a costly upgrade.

Key Benefits of Agile CRM

Here’s why Agile CRM stands out from the competition:

  • Built-in Marketing Automation: Agile CRM includes multi-step campaigns, lead scoring, and behavior-based segmentation. You don’t need a separate marketing tool.
  • One-Click Telephony: Agile CRM includes calling features that most CRMs charge extra for. Make and log calls directly inside the platform.
  • Web Visitor Tracking: Agile CRM shows you which pages your contacts visit on your site. This insight is not available in Pipedrive at all.
  • 360-Degree Contact View: Every contact shows a full timeline of sales, marketing, and service interactions. Your team always has the full picture.
  • Free Plan for 10 Users: Agile CRM’s free tier supports up to 10 users. This is rare in the CRM market and great for bootstrapped teams.
  • Sales Gamification: Agile CRM includes custom leaderboards and gamification tools. These features keep sales reps motivated and competitive.
Agile CRM Homepage

Agile CRM Pros & Cons

✅ Pros
  • Generous free plan for up to 10 users
  • Marketing automation included at no extra cost
  • Built-in telephony and web visitor tracking
  • All-in-one sales, marketing, and service hub
❌ Cons
  • Outdated interface and slower user experience
  • Contact limits on all plans except Enterprise
  • No multiple pipeline management on lower plans

功能对比

Ready to dive into a detailed comparison of Pipedrive vs Agile CRM?

We’ll explore 10 key features to help you pick the right platform for your business.

特征管道驱动敏捷CRM
起价每用户每月 14 美元自由的
免费计划
Visual Sales Pipelines✅ Unlimited❌ Limited on lower plans
营销自动化❌ Add-on only✅ Included
领先得分
Built-in Telephony
Web Visitor Tracking
App Integrations✅ 500+✅ Limited
Unlimited Contacts❌ Capped on lower plans
最适合Sales-focused teams一体式 小型企业

1. 管道管理

Pipedrive: Pipedrive gives every user unlimited visual pipelines from day one. You can track different products, territories, or deal stages side by side. The drag-and-drop interface makes it fast to move deals forward.

Pipedrive 的交易功能

敏捷CRM: Agile CRM only allows one pipeline on its Free and Starter plans. You need the Regular plan or higher to manage multiple pipelines. This is a real limitation for teams selling different products.

⚠️ Warning: If you manage more than one sales process, Agile CRM’s single-pipeline limit on lower tiers will slow you down quickly.

2. 线索管理

Pipedrive: Pipedrive has a dedicated Leads 收件箱 where unqualified contacts live before entering the pipeline. You can tag, filter, and assign leads to reps without cluttering your active deals view.

Pipedrive 的 Leads 功能

敏捷CRM: Agile CRM tracks leads through tagging, scoring, and interaction history. It assigns a lead score based on behavior and engagement. This helps your team prioritize the hottest prospects automatically.

Test Result: Agile CRM’s automatic lead scoring saved significant manual filtering time. Pipedrive’s Leads Inbox is cleaner but requires manual prioritization.

3. 营销自动化

Pipedrive: Pipedrive does not include marketing automation natively. You need a paid add-on or a third-party integration like Mailchimp or ActiveCampaign. This adds cost and complexity for growing teams.

敏捷CRM: Agile CRM includes full marketing automation with multi-step campaigns, drip emails, and behavior-based segmentation. Landing page 建筑商 and web forms are also built in. You get a complete marketing engine without buying extra tools.

Marketing automation for Small business

4. 联系人管理

Pipedrive: Pipedrive offers unlimited contacts on every plan with no cap. You can add custom fields, track communication history, and link contacts to deals and organizations easily.

敏捷CRM: Agile CRM limits contacts on all plans except Enterprise. The free plan caps at 1,000 contacts. Starter and Regular plans also have limits. Only the $47.99/user/month Enterprise plan removes all caps.

Agile CRM Contact Management

⚠️ Warning: If your contact list grows past the cap, Agile CRM will require a plan upgrade. Budget for this before you hit the limit.

5. Email and Campaign Tracking

Pipedrive: Pipedrive offers basic email sync and open tracking. Full email campaign tools require the Campaigns add-on. It integrates well with Gmail and Outlook for two-way sync.

敏捷CRM: Agile CRM includes email campaign tracking and web visitor tracking built in. You can see which emails get opened and which pages contacts visit after clicking. This level of insight helps sales reps follow up at the right moment.

Agile CRM : Web Rules to Engage Your Website Visitors

6. 销售自动化

Pipedrive: Pipedrive automates repetitive tasks like follow-up reminders, deal stage changes, and activity assignments. The workflow builder is visual and easy to set up, even for beginners.

Pipedrive AI CRM

敏捷CRM: Agile CRM includes sales automation with custom leaderboards and gamification features. Reps can compete on deal value, calls made, and tasks completed. This motivates performance in ways most CRMs don’t offer.

7. 报告和分析

Pipedrive: Pipedrive offers detailed sales reporting including revenue forecasts, deal conversion rates, and activity reports. The Insights dashboard makes it easy to spot trends at a glance.

敏捷CRM: Agile CRM integrates marketing, sales, and service data into a single reporting view. You get cross-channel analytics that Pipedrive simply cannot match. However, the interface for reports can feel cluttered and dated.

Agile CRM Reports & Analytics

8. 集成

Pipedrive: Pipedrive connects with over 500 third-party apps through its marketplace. Popular integrations include Slack, Zapier, QuickBooks, and Google Workspace. Setting up most integrations takes under five minutes.

Pipedrive Marketplace Integrations

敏捷CRM: Agile CRM offers integrations with popular tools including Stripe, Shopify, and 社交媒体 platforms. However, its marketplace is much smaller than Pipedrive’s. You may need Zapier to fill gaps.

9. Telephony and Calling

Pipedrive: Pipedrive does not include built-in calling. You need an integration like JustCall, Aircall, or Kixie for telephony features. These add-ons work well but add to your monthly cost.

敏捷CRM: Agile CRM includes one-click calling built directly into the platform. You can log calls, record them, and attach notes to contact profiles automatically. This is a feature most CRMs charge extra for.

销售自动化

10. Pricing & Cost

Let’s compare the pricing plans side by side.

计划管道驱动敏捷CRM
自由的✅ Free
Starter / Lite每用户每月 14 美元$8.99/user/month
Growth / Regular每用户每月 24 美元$29.99/user/month
Premium / Enterprise每用户每月 49 美元$47.99/user/month
最终的$69/user/month

Pipedrive: Pipedrive has no free plan, starting at $14/user/month. It’s the pricier option at entry level, but you get unlimited pipelines and contacts from day one. The value scales well for dedicated sales teams.

敏捷CRM: Agile CRM is significantly cheaper — even free. However, the contact limits and feature caps on lower plans can force expensive upgrades. The Enterprise plan at $47.99/user/month removes most restrictions.

Different Scenarios

If You Need…ChooseWhy
A free starting point敏捷CRMFree plan for up to 10 users
Multiple sales pipelines管道驱动Unlimited pipelines on all plans
Built-in marketing automation敏捷CRMIncluded at no extra cost
500+ app integrations管道驱动Largest CRM marketplace
Built-in calling features敏捷CRMOne-click telephony included
Unlimited contacts管道驱动No contact cap on any plan
Beginner-friendly UI管道驱动Cleaner, faster to learn

💰 Your Budget

Agile CRM wins on price — it starts free and its paid plans cost less than Pipedrive’s at entry level. But watch out for upgrade costs when you hit contact or pipeline limits.

🔌 Your Tech Stack

Pipedrive connects with 500+ apps, making it easier to plug into your existing tools. Agile CRM’s integration library is smaller, and you may need Zapier to bridge gaps.

📝 Your Sales Process

If your business has multiple products or regions, Pipedrive’s unlimited pipeline management is a clear advantage. Agile CRM’s single pipeline on lower plans creates friction for complex sales processes.

🎓 Your Experience Level

Pipedrive is easier to learn. Its drag-and-drop interface and Pipedrive Academy resources make onboarding fast. Agile CRM has more features but takes longer to configure properly.

🆓 Free Trials and Demos

Agile CRM’s free plan lets you test the platform with your real team before spending anything. Pipedrive’s 14-day trial is solid, but you’ll need to commit after two weeks.

🛟 Support Options

Pipedrive offers 24/7 chat and email support on all paid plans. Agile CRM’s support quality varies by plan tier, so higher-tier customers get better access to help.

Switching Guide

Already using one of these tools? Here’s what to expect if you switch.

🔄 Switching from Pipedrive to Agile CRM?

✅ What you’ll gain:

  • Built-in marketing automation without extra cost
  • One-click telephony and web visitor tracking
  • A free plan option to reduce monthly spend

❌ What you’ll lose:

  • Unlimited pipelines across all plans
  • Unlimited contact storage without a cap
  • Pipedrive’s cleaner, more intuitive interface

📋 How to switch:

  1. Export your contacts, deals, and pipelines from Pipedrive as a CSV file
  2. Create your Agile CRM account and set up your pipeline and custom fields
  3. Import your CSV data and reconnect your email and integrations
🔄 Switching from Agile CRM to Pipedrive?

✅ What you’ll gain:

  • Unlimited visual pipelines from the first day
  • Unlimited contacts with no cap on any plan
  • A cleaner, faster interface with 500+ integrations

❌ What you’ll lose:

  • Built-in marketing automation and lead scoring
  • One-click telephony and web visitor tracking
  • The free plan — Pipedrive requires a paid subscription

📋 How to switch:

  1. Export your contacts and deal data from Agile CRM using the built-in export tool
  2. Start a Pipedrive trial and configure your pipelines and custom fields
  3. Import your CSV and connect your email, calendar, and key integrations

最终判决

类别优胜者
💰 Pricing敏捷CRM
🚀 Pipeline Management管道驱动
📣 Marketing Automation敏捷CRM
🎯 Contact Management管道驱动
👶 Ease of Use管道驱动
🔌 Integrations管道驱动
📞 Telephony & Tracking敏捷CRM
🏆 Overall Winner管道驱动

🏆 WINNER: PIPEDRIVE

Pipedrive wins 4 out of 7 categories.

Best for: Sales-focused teams, businesses managing multiple pipelines, and companies needing 500+ integrations

Pipedrive and Agile CRM serve different buyers.

Pipedrive is built for sales teams that need a clean, fast, and scalable CRM.

Agile CRM is best for small businesses that want marketing, sales, and service in one free or low-cost platform.

Agile CRM is excellent if you need telephony, lead scoring, and marketing automation without paying for separate tools.

But if you need unlimited pipelines, unlimited contacts, and a tool your team will actually enjoy using, Pipedrive is the stronger choice.

Now go close some deals!

More of Pipedrive Compared

Here’s how Pipedrive stacks up against other competitors:

Pipedrive 对阵 GoHighLevel

Pipedrive wins on: Ease of use, pipeline flexibility

GoHighLevel wins on: All-in-one agency features, white-labeling

Pipedrive 对阵 Keap

Pipedrive wins on: Sales pipeline management, integrations

Keap wins on: Built-in marketing automation, e-commerce features

Pipedrive 与 ActiveCampaign

Pipedrive wins on: Visual pipeline management, simplicity

ActiveCampaign wins on: Email marketing depth, automation power

Pipedrive 与 HubSpot 对比

Pipedrive wins on: Pricing, simplicity for sales teams

HubSpot wins on: Free CRM tier, marketing suite depth

Pipedrive 对阵 ClickFunnels

Pipedrive wins on: CRM depth, deal tracking

ClickFunnels wins on: Landing pages, funnel building

Pipedrive 对阵 民间

Pipedrive wins on: Sales automation, reporting

Folk wins on: Lightweight design, relationship management

Pipedrive 对阵 即刻

Pipedrive wins on: Full CRM features, pipeline management

Instantly wins on: 冷邮件 外联 at scale

Pipedrive 对阵 点击上

Pipedrive wins on: Sales-specific CRM features

ClickUp wins on: Project management, task tracking

Pipedrive 对阵 Monday 客户关系管理

Pipedrive wins on: Deal pipeline depth, sales focus

Monday CRM wins on: Visual project boards, team collaboration

Pipedrive 对阵 胶囊客户关系管理

Pipedrive wins on: AI insights, integration depth

Capsule CRM wins on: Simplicity, lower starting price

Pipedrive 与 Insightly 的比较

Pipedrive wins on: Sales pipeline UX, app marketplace

Insightly wins on: Project management built-in

Pipedrive 与 Freshsales 的比较 客户关系管理

Pipedrive wins on: Integrations, pipeline flexibility

Freshsales CRM wins on: Built-in phone and AI lead scoring

Pipedrive 对阵 Salesforce

Pipedrive wins on: Ease of use, affordability

Salesforce wins on: Enterprise customization, ecosystem size

Pipedrive 对阵 Zendesk

Pipedrive wins on: 销售渠道管理

Zendesk wins on: Customer support and ticketing

More of Agile CRM Compared

Here’s how Agile CRM stacks up against other competitors:

敏捷CRM对比GoHighLevel

Agile CRM wins on: Free plan access, lower entry cost

GoHighLevel wins on: Agency features, white-label options

敏捷CRM对比Keap

Agile CRM wins on: Free plan, telephony features

Keap wins on: Polished automation, cleaner interface

敏捷CRM与ActiveCampaign

Agile CRM wins on: All-in-one pricing, free plan

ActiveCampaign wins on: Email automation depth, deliverability

敏捷CRM对比HubSpot

Agile CRM wins on: Telephony, lead scoring on free tier

HubSpot wins on: Brand trust, larger ecosystem

Agile CRM vs ClickFunnels

Agile CRM wins on: Full CRM capabilities, free plan

ClickFunnels wins on: Funnel building, page conversion tools

Agile CRM vs Folk

Agile CRM wins on: Marketing automation, telephony

Folk wins on: Modern UI, lightweight use cases

Agile CRM vs Instantly

Agile CRM wins on: Full CRM suite, contact management

Instantly wins on: Cold email volume and deliverability

Agile CRM vs ClickUp

Agile CRM wins on: Marketing automation, lead scoring

ClickUp wins on: Task and project management

敏捷CRM对比周一CRM

Agile CRM wins on: Free plan, telephony

Monday CRM wins on: Interface design, team collaboration

敏捷CRM与胶囊式CRM

Agile CRM wins on: All-in-one features, automation

Capsule CRM wins on: Simplicity, clean modern design

敏捷CRM对比Insightly

Agile CRM wins on: Marketing automation, free plan

Insightly wins on: Project management integration

Agile CRM 与 Freshsales CRM 的比较

Agile CRM wins on: Free plan features, gamification

Freshsales CRM wins on: Cleaner UI, better AI scoring

敏捷CRM与Salesforce

Agile CRM wins on: Free plan, all-in-one pricing

Salesforce wins on: Enterprise power, customization

Agile CRM vs Zendesk

Agile CRM wins on: Sales and marketing combined

Zendesk wins on: Helpdesk and support ticketing

常见问题解答

What CRM is better than Pipedrive?

It depends on your needs. HubSpot offers a stronger free tier with more marketing tools. Salesforce beats Pipedrive for large enterprise customization. But for pure sales pipeline management, Pipedrive is one of the best in its class.

Can Pipedrive be used as a CRM?

Yes, Pipedrive is a full-featured CRM. It manages contacts, tracks deals, automates tasks, and integrates with hundreds of apps. It is designed specifically for sales teams who want a clean and intuitive CRM experience.

Is Agile CRM cloud based?

Yes, Agile CRM is a cloud-based solution. You can access it from any browser without installing software. It is designed for small to mid-sized businesses that need an affordable, all-in-one platform.

What are the benefits of Agile CRM?

Agile CRM’s biggest benefits are its free plan, built-in marketing automation, telephony, lead scoring, and web visitor tracking. It combines sales, marketing, and customer service in one place — a major cost saver for small teams.

What type of CRM is Pipedrive?

Pipedrive is a sales-focused CRM built for managing deals and pipelines. It is designed by salespeople, for salespeople, and excels at helping teams visualize their sales process and close more deals efficiently.

Fahim Joharder, Founder

Fahim Joharder, Founder

Tested 900+ AI tools. 250K+ monthly readers.

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