Metricool 与 Sprinklr 2025:最佳社交媒体工具!

| 4 月 7, 2025

优胜者
Metricool
4.8
  • 用户管理
  • 高级日历
  • 内容分析
  • 邮政跟踪器
  • 媒体经理
  • 提供免费计划
  • Paid Plans from $18
亚军
sprinklr
3.5
  • Smart Content Analysis
  • Chatbots
  • Ticket Analysis
  • Live Chat Support
  • Content Management
  • 提供免费试用
  • 付费计划 $249 起/月
Metricool 与 Sprinklr

Struggling to manage all your 社交媒体 accounts? It’s a real headache, right?

You’re juggling posts and analytics and trying to keep up with trends. 

You waste time and money on platforms that don’t fit your needs.

Imagine missing out on key insights because your social strategy is messy. 

Let’s break down Metricool vs Sprinklr. We’ll compare their features, pricing, and who they’re best for.

This way, you can pick the perfect 社交媒体 sidekick and get back to what matters.

概述

We’ve rigorously tested both Metricool and Sprinklr, diving into their features and user interfaces.

Our hands-on experience, coupled with in-depth analysis of their capabilities.

Informs this direct comparison, providing you with a clear understanding of their strengths.

Metricool
4.8满分 5 分

Want to gain a deeper understanding of your social media performance and optimize your strategy? Sign up for a free Metricool account and unlock valuable insights today!

定价: It has a free plan. Paid plan Starts at $18/month

主要特点:

 sprinklr CTA
3.5满分 5 分

Want a unified view of your customers? Sprinklr helps brands manage over 30 billion customer conversations every year.

定价: It has a free trial. Paid plan Starts at $249/month

主要特点:

  • Unified-CXM Platform
  • AI-powered Insights
  • 高级自动化

What is Metricool?

Metricool? It’s your social media dashboard. Think of all your platforms in one place.

You get analytics, scheduling, and competitor insights. Simple.

此外,探索我们最喜欢的 Metricool 替代品

Metricool

我们的看法

Metricool

超过 70% 的 Metricool 用户表示,每周至少节省 5 小时的社交媒体管理时间。快来探索它,看看您能节省多少时间!

主要优点

  • 特征: Metricool 将分析、日程安排和活动管理功能整合到一处。它还包含一个用于管理所有评论和消息的收件箱、一个内容规划器以及竞争对手分析工具。
  • 支持的社交网络: 它适用于 20 多个平台,包括 Facebook、Instagram、Twitter、LinkedIn、TikTok,甚至 Google Business Profile 和 Twitch。
  • 易于使用: 该平台拥有简洁直观的界面,即使是初学者也可以轻松浏览。
  • 客户支持: 他们通过实时聊天和详细的帮助中心提供响应迅速的客户支持。
  • 集成: 它与 Canva、Google Drive 和 Zapier 等流行工具连接,以简化您的工作流程。
  • 可扩展性: Metricool 有不同的计划来满足个人、小型企业和大型机构的需求。

定价

  • 自由的: 5 个竞争对手资料每月 0 美元。
  • 起动机: 每月 18 美元,可获得 100 个竞争对手的资料。
  • 先进的: 角色管理每月 45 美元。
  • 风俗: 定制定价。
metricool 定价

优点

  • 分析非常透彻。
  • 规划工具感觉很自然。
  • 竞争对手的洞察力非常强大。
  • 基本计划经济实惠。
  • 界面友好。

缺点

  • 社交收件箱尚处于初级阶段。
  • 球队特点是缺乏深度。
  • 支持响应可能会滞后。
  • 社交聆听能力不强。

What is Sprinklr?

It’s an enterprise-level platform. Handles customer experience.

Think of vast social listening.

It manages multi-channel marketing. It’s built for big 商业.

此外,探索我们最喜欢的 Sprinklr 替代品….

Sprinklr homepage

我们的看法

 sprinklr CTA

对于想要充分利用电子邮件营销和自动化真正力量的企业来说,ActiveCampaign 是一个绝佳的选择。然而,由于其复杂性,它可能并不适合初学者。

主要优点

  • Get the full picture. Sprinklr brings all your customer 数据 together in one place.
  • Work smarter, not harder. Automate tasks and free up your team’s time.
  • Make data-driven decisions. Uncover valuable insights with AI-powered analytics.
  • Protect your brand. Monitor social media for potential crises.
  • Boost your bottom line. Drive sales and improve customer satisfaction.

定价

  • Social Media Management Solution: $249/month, Omnichannel publisher, Multi-timezone calender, Sprinklr AI+for content creation.
  • SMM and Customer Service Solution: $299/month, Offer customer care on 15+ channels, AI-powered chatbots and Digital Twin, Omnichannel inbox.
  • Custom Social Media Management Solution: 定制定价。
sprinklr pricing

优点

  • Extremely powerful & versatile.
  • Offers a unified CXM solution.
  • 社交聆听功能。
  • Excellent AI-powered features.
  • Offers enterprise-grade 安全.

缺点

  • Complex & overwhelming.
  • 学习曲线陡峭。
  • Not ideal for small businesses.

功能比较

Metricool and Sprinklr are both powerful social media management tools, but they appeal to vastly different audiences.

Metricool is an accessible and data-driven platform, while Sprinklr is a comprehensive, enterprise-level solution designed for the world’s largest brands.

1.定价和计划

  • Metricool: Metricool offers a very generous free account that is a great solution for individuals and 小型企业 to manage one brand. Its paid plans, including a starter plan and advanced plan, are tiered and transparently priced, making them a cost-effective option for many.
  • Sprinklr: Sprinklr is a leading enterprise software company and does not publicly list its pricing. Its plans are highly customized based on a company’s specific needs, number of users, and products selected. A Fortune 500 company would use Sprinklr, while a freelancer or small business would not.

2. Analytics and Reporting

  • Metricool: This is where Metricool shines. It provides easy analytics that matters for your entire digital presence. You can get unlimited historical data and download custom reports with just a few clicks. Its standout feature is its deep integration with Google Ads and TikTok Ads, as well as the ability to connect to Looker Studio for creating reports.
  • Sprinklr: Sprinklr’s analytics are a part of its broader Unified CXM (Unified Customer Experience Management) platform. It offers incredibly advanced 报告 with AI to provide deep insights on social listening, brand health, and campaign performance. The analytics are designed to provide a holistic view for a large organization to make data-driven decisions.

3. Social Inbox and Engagement

  • Metricool: Provides a single 收件箱 to manage all your social messages and comments from all your social networks. This allows you to simply scroll through and respond to your messages, making it easy to stay engaged with your audience.
  • Sprinklr: Sprinklr’s social inbox is an integral part of its Unified CXM platform. It allows customer care teams to respond to social media messages across a modern channel. The platform can automatically route messages to the right employees and includes advanced AI for sentiment analysis and automating responses to help customers happier.

4. Publishing and Scheduling

  • Metricool: A straightforward social media scheduling tool that allows you to auto posting content. It’s easy to create a new post and schedule it with just a few clicks. The platform provides a visual calendar to help you win time and streamline your workflow.
  • Sprinklr: Offers robust scheduling and publishing tools for global brands. Sprinklr works with over 30 social channels, and its publishing tools are designed for governance, advanced approvals, and brand risk management. It’s built for large-scale operations with complex needs.
Metricool-community-growth

5. Supported Social Platforms

  • Metricool: Supports a wide variety of social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and YouTube. A key differentiator is its deep integration with ad platforms and Google Business Profile, making it a great tool for a variety of marketing needs.
  • Sprinklr: As a leading enterprise software company, Sprinklr supports over 30 social channels and messaging apps. It’s built to help brands connect and serve consumers across every customer-facing functions.

6. Integrations and Add-ons

  • Metricool: Integrates with other tools like Zapier, Google Drive, and Canva. Its main draw is the deep integration with ad platforms, a key feature for social media managers.
  • Sprinklr: Sprinklr’s strength is its ability to seamlessly integrate with other enterprise software like Salesforce, Microsoft, and SAP. Its platform acts as a central hub, allowing large companies to un silo teams and manage their entire front office from one place.

7. Team Collaboration and Client Management

  • Metricool: Team collaboration is available on the advanced plan. You can add users and assign roles, but its features are not designed for the complex, large-scale workflows of a multi-national company.
  • Sprinklr: The platform is built for team collaboration on an unprecedented scale. It offers granular user permissions, complex approval workflows, and a single view of all customer interactions, making it a perfect fit for a large brand with multiple teams and departments.

8. User Interface and Ease of Use

  • Metricool: A metricool review often praises its clean and intuitive user interface. Its focus on simplicity and accessibility makes it an excellent tool for 自由职业者 and small businesses.
  • Sprinklr: Due to its immense number of features and enterprise-level complexity, Sprinklr has a steeper learning curve. The platform is powerful and highly configurable, but it requires dedicated training to master all its capabilities.
sprinklr Ticket Analysis

9. Social Listening

  • Metricool: Offers some basic social listening capabilities, allowing you to track your data and monitor mentions. However, its primary focus is on analytics and advertising, not a full-fledged social listening tool like its competitors.
  • Sprinklr: Sprinklr offers a world-class social listening tool with its advanced AI and unified platform. It can analyze sentiment, identify trends, and provide competitive insights from millions of data sources across the internet and social network to help brands connect with their community.

10. Core Features

  • Metricool: The main differences between Metricool and Sprinklr are their core focuses. Metricool focuses on data and analytics, providing a “digital swiss army knife” for marketers. Its key features are focused on helping a social media manager track performance and run effective ad campaigns.
  • Sprinklr: Sprinklr’s core value is its Unified CXM platform. Its standout features are its ability to connect marketing, advertising, sales, and customer service teams on one platform, all powered by its advanced AI and integrations to enhance the customer experience management.

11. Target Audience

  • Metricool: Best for freelancers, small businesses, and entrepreneurs who need a data-driven approach to their social media and paid advertising efforts. Its accessible features make it easy to save time and win time on a daily basis.
  • Sprinklr: The ideal tool for global brands and fortune 500 companies that need a single, unified platform to manage all customer-facing functions and services. It’s for businesses that require enterprise-grade governance, advanced AI, and a truly unified view of their customers.

What to look for when choosing The Right Social Media Manager?

  • 分析和报告: A great social media tool provides easy analytics that matters. Look for the ability to download custom reports, track post performance, and access data extracted from your social media accounts. Some platforms, like Metricool, even offer a Looker Studio connector and let you analyze data that matters.
  • Content Creation & Publishing: The social media scheduling tool you choose should help you win time and save time. Look for powerful scheduling features like an auto posting feature and the ability to schedule multiple posts. It should also be easy to manage and publish content from all your social sites, whether you’re working on a personal account or managing multiple brands for a business. A 视频编辑器 and a content library are also great features for a content creator.
  • Collaboration and Team Management: For social media teams and agencies, look for robust features like an in-app approvals system, the ability to assign posts to team members, and customizable dashboards. A 可发送 review will often highlight its strong client management and custom branding features. A great platform should make it easy to manage your social media accounts and stay organized.
  • 支持的平台 确保 social platform works with all your social networks, from a Twitter account to a YouTube account and Instagram Professional Profiles. It’s a key feature for a social media manager that needs to manage all your tools and social feeds from a single place. The more platforms supported, the better.
  • Social Inbox and Engagement: A single inbox for all your social messages is a must. The platform should make it easy to monitor brand mentions, direct messages, and comments from all your social sites. This ability is crucial for building a strong community and for proactive customer service.
  • 用户界面与体验: The dashboard should be intuitive and user friendly. It should be easy to easily navigate, allowing you to simply scroll and find the information you need. A quick review of the user interface can tell you a lot about the tool’s user-friendliness.
  • 集成: Check for integrations with other tools and services. A 扎皮尔 integration is a great feature that lets you connect your social media marketing to other tools you use. This helps you manage all your tools from a single place and streamlines your workflow.
  • Value and Pricing: Consider the cost and the features offered. A free plan or a starter plan might be enough, but if you need advanced features, a paid plan may be necessary. Read reviews to find out the main differences and to get a sense of which tool offers the best value for your needs.
  • 客户支持: Look for a tool that offers reliable customer support, such as live chat support, a help center page, or a dedicated customer success onboarding team. A 萌芽社交 review will often highlight its excellent support.
  • Overall Functionality: Beyond the specific features, you want a social media management tool that provides a seamless experience for your entire digital presence. Look for a mobile app to manage your social media accounts on the go, a feature to track your followers, and a smart system that understands your needs.

最终裁决

If you’re looking for a solid social media tool, Metricool is our top pick.

It’s easy to use and won’t break the bank. For most users, Metricool offers everything you need.

You get great social media analytics and scheduling.

You can manage many social media accounts without fuss.

It’s perfect for growing your social profiles and social media marketing.

Plus, the management features are simple. It also provides up to 10 social profiles. 

It’s a great social media platform that is easy to use.

More of Metricool

Here’s a concise comparison of Metricool against its alternatives, highlighting key differences:

  • Metricool vs Sprout Social: Choose Metricool for an intuitive platform with strong analytics and competitor insights, or Sprout Social for deeper analysis and robust team collaboration.
  • Metricool vs Socialpilot: Choose Metricool for its clear visual analytics and hashtag tracking or Socialpilot for its more budget-friendly plans with excellent scheduling capabilities.
  • Metricool vs Sendible: Choose Metricool for its user-friendly interface and comprehensive analytics dashboard or Sendible for its strong client management tools and social listening features.
  • Metricool vs 内容工作室: Choose Metricool for its all-in-one analytics overview or Content Studio for its content discovery prowess and AI-powered content suggestions.
  • Metricool vs Heropost: (Information on a direct comparison is limited, suggesting a potential focus on different niche features or pricing models.)
  • Metricool 与 Agorapulse: Consider Metricool for its straightforward analytics presentation, or Agorapulse for a well-rounded platform with strong engagement and listening tools.
  • Metricool vs Zoho Social: Choose Metricool for its broader platform support and in-depth analytics or Zoho Social for a cost-effective solution within the Zoho ecosystem.
  • Metricool vs Buffer: Choose Metricool for its comprehensive analytics and competitor tracking, or Buffer for its simplicity and ease of social media scheduling.
  • Metricool 与 Sprinklr: Opt for Metricool if you’re a small to medium-sized business prioritizing analytics, or Sprinklr for an enterprise-level solution with extensive features.
  • Metricool vs Later: Select Metricool for its broader analytical capabilities across platforms, or Later for its specialized focus on visual content management, especially for Instagram.
  • Metricool vs Loomly: Choose Metricool for its in-depth analytics and competitor insights or Loomly for its strength in content calendar planning and team collaboration.
  • Metricool vs Blaze: (Information on Blaze is limited, indicating it might be a feature within another platform or a less commonly known social media management tool.)

More of Sprinklr

Here’s a brief comparison of Sprinklr against alternatives, highlighting its enterprise focus:

  • Sprinklr vs Sprout Social: Sprout Social is a comprehensive enterprise tool known for its user-friendly interface and robust social inbox.
  • Sprinklr 与 Metricool: Sprinklr – complex enterprise platform; Metricool – simpler analytics (SMB).
  • Sprinklr vs Socialpilot: Sprinklr – enterprise scalability; Socialpilot – efficient scheduling (SMB/agency).
  • Sprinklr 与 Sendible: Sprinklr – broad CXM (enterprise); Sendible – client management (agency).
  • Sprinklr 与 Content Studio: Sprinklr – enterprise-grade; Content Studio – content/AI (SMB).
  • Sprinklr vs Heropost: Sprinklr – enterprise platform; Heropost – AI/competitor intel (SMB).
  • Sprinklr vs Agorapulse: Sprinklr – scalable CXM; Agorapulse – all-in-one (SMB).
  • Sprinklr vs Zoho Social: Sprinklr – enterprise power; Zoho Social – cost-effective (SMB, Zoho).
  • Sprinklr 与 Buffer: Sprinklr – comprehensive enterprise; Buffer – simple scheduling (small biz).
  • Sprinklr 与 Later: Sprinklr – broad enterprise; Later – visual content (SMB/creators).
  • Sprinklr vs Loomly: Sprinklr – enterprise social media mgmt; Loomly – content/team (SMB).
  • Sprinklr vs Blaze: (Info limited – Sprinklr’s strength: comprehensive enterprise CXM.)
  • Sprinklr vs Hootsuite: Hootsuite is a long-standing, all-in-one platform known for its comprehensive, multi-stream dashboard.
  • Sprinklr vs Planable: Planable is a collaboration-first tool with a focus on visual content approval and client feedback.

常见问题

How does Metricool compare to Sprinklr in terms of price?

Sprinklr has custom, enterprise-level pricing. Metricool is much cheaper. Its price starts low, making it accessible. For a basic comparison, Metricool wins in terms of cost.

Which is the best fit for small to medium-sized businesses?

Metricool is the best fit for smaller businesses. It’s easy to use and has great social media scheduling. Sprinklr is complex and costly. It’s built for large enterprises that need to manage many accounts.

Can Metricool and Sprinklr help with social media performance analysis?

Both tools offer social media performance analysis. Metricool provides clear, simple analytics, while Sprinklr has deep, detailed data and also acts as a powerful listening tool.

How do Metricool and Sprinklr assist with content creation and scheduling?

Metricool’s planner helps with content creation and lets you easily schedule posts. Sprinklr focuses more on large-scale marketing campaigns.

How does Metricool compare to Hootsuite?

Metricool and Hootsuite are both strong social media tools. Metricool is known for its simplicity and analytics. Hootsuite offers robust scheduling and team features.

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