如何使用 TeamViewer：2026 年最佳远程访问工具？

快速入门

本指南涵盖了 TeamViewer 的所有功能：

• 入门 — Create your account and install TeamViewer
• 如何使用端点故障排除 — Diagnose and fix problems on any remote device without a site visit
• 如何使用资产管理 — Track every added device, licence, and system detail in one list
• 如何使用远程设备监控 — Watch device health and catch problems before users report them
• 如何将人工物流数字化 — Guide warehouse staff hands-free with AR glasses and voice commands
• 如何使用管理多个帐户 — Organize users, groups, and permissions across your whole company
• 如何使用性能监控 — Spot slow disks, high CPU, and memory limits on any client machine
• 如何使用远程支持 — Join a live session with a person who needs help right now
• 如何使用高级网络防御 — Add ransomware protection and patching to every managed computer
• 如何使用基本集成 — Connect TeamViewer to your helpdesk, chat, and ticketing software

所需时间： 每部影片 5 分钟

本指南还包含以下内容： 专业提示 | 常见错误 | 故障排除 | 定价 | 替代方案

为什么信任本指南

I have used TeamViewer for over three years on Windows and macOS machines.

Every step here comes from real sessions, not vendor screenshots.

TeamViewer is one of the most widely used remote access tools in the world.

But most people only ever type an ID into the connect box and stop there.

This article shows you how to use every major feature.

一步一步教你，附带截图和专业技巧。

TeamViewer教程

This complete How to Use TeamViewer tutorial walks you through each feature, from installation to the settings power users rely on.

TeamViewer

Connect to any computer from anywhere in the world. TeamViewer gives you secure remote control, file transfer, and remote support across Windows, macOS, Linux, iOS, and Android. Start free and upgrade only when you need commercial use.

立即试用 TeamViewer →

阅读完整评测 →

TeamViewer 的替代方案 →

TeamViewer入门指南

Let’s get started with TeamViewer Remote — it takes about three minutes.

Do this once and every feature below will work.

请先观看这段简短的概述：

现在让我们一步一步来。

第一步：创建您的帐户

Go to TeamViewer’s website and open the sign up page.

请输入您的电子邮件地址并创建密码。

✓ 检查点： 检查你的 收件箱 用于确认邮件。

Step 2: Install TeamViewer

Download the installer for Windows, macOS, Linux, iOS, or 安卓.

You can also run a browser session if you want to skip the installation entirely.

Sign in with your new account.

这就是它的样子：

✓ 检查点： The dashboard shows your own TeamViewer ID.

步骤 3：完成初始设置

Turn on easy access so you can connect to remote devices without a code.

Set a personal password for unattended access.

Ensure the TeamViewer program stays open on both computers before you connect.

How to Use TeamViewer Endpoint Troubleshooter

端点故障排除 lets you diagnose and fix problems on any remote device without a site visit.

Fix a broken machine yourself instead of walking a user through it.

Follow these three steps.

Step 1: Open Your Device List

Sign in to the TeamViewer program on your own computer.

Find the remote computer you want to connect to.

Step 2: Click Connect

Click Connect next to the device name.

Enter the password if you are prompted for one.

You connect to the remote machine in a couple of seconds.

这就是它的样子：

✓ 检查点： The remote screen loads inside your session window.

Step 3: Run Your Fix

Open Task Manager, restart the stuck service, or clear the cache.

Close the remote session when the machine behaves again.

How to Use TeamViewer Asset Manager

资产管理 lets you track every added device, licence, and system detail in one list.

Know what hardware and software you actually own.

Follow these three steps.

Step 1: Navigate to Asset Management

Open the management console in your browser.

Select Asset Management from the left sidebar.

步骤 2：选择设备

Click any computer to open its hardware and software page.

这就是它的样子：

✓ 检查点： You see installed software, serial numbers, and the TeamViewer ID.

Step 3: Tag and Export

Add tags by team or location, then export the list.

Share the file with whoever handles procurement.

How to Use TeamViewer Remote Device Monitoring Tool

远程设备监控 lets you watch device health and catch problems before users report them.

Stop finding out about a full hard drive from an angry email.

Follow these three steps.

Step 1: Install TeamViewer Host

Install TeamViewer Host on the remote computer you want to watch.

Assign it to your account so it stays online.

Step 2: Set Your Alert Rules

Choose thresholds for disk space, CPU load, and Windows updates.

这就是它的样子：

✓ 检查点： Each monitored device shows a green, yellow, or red status.

Step 3: Route Alerts to Email

Add your email so alerts arrive before a user calls.

How to Digitalize TeamViewer Manual Logistics

数字化人工物流 lets you guide warehouse staff hands-free with AR glasses and 嗓音 命令。

Replace paper pick lists with instructions inside a headset.

Follow these three steps.

Step 1: Pick a Workflow

Open TeamViewer Frontline and select a picking or inspection workflow.

Step 2: Pair the Wearable

Sign the smart glasses in to the same account.

The worker now sees each step inside the display.

这就是它的样子：

✓ 检查点： The first instruction appears on the headset screen.

Step 3: Start the Task

Workers proceed by voice, so both hands stay free.

Every scan is logged as the task moves along.

How to Manage TeamViewer Multiple Accounts

管理多个账户 lets you organize users, groups, and permissions across your whole company.

Give each technician access to their own devices and nothing else.

Follow these three steps.

Step 1: Open User Management

Go to the company page inside the management console.

第二步：邀请您的团队

Enter each person’s email address and send the invite.

They create a password from the link.

这就是它的样子：

✓ 检查点： New users show as pending until they finish signing up.

Step 3: Set Group Permissions

Give every group access only to the devices it supports.

Remove access the same day someone leaves.

如何使用 TeamViewer 进行性能监控

性能监控 lets you spot slow disks, high CPU, and memory limits on any client machine.

Find out why a computer feels slow before you rebuild it.

Follow these three steps.

Step 1: Open the Performance Tab

Select a device, then open its performance page.

Step 2: Read the Live Graphs

Compare CPU, memory, and disk activity over the last hour.

这就是它的样子：

✓ 检查点： You see a timeline instead of a single snapshot.

Step 3: Act on the Spike

Close the heavy process or schedule a restart after work hours.

How to Use TeamViewer Remote Supporter

远程支持 lets you join a live session with a person who needs help right now.

The classic use case, and still the one people install TeamViewer for.

Follow these three steps.

Step 1: Send the QuickSupport Link

Ask the user to download the small QuickSupport client.

They can skip the full installation with it.

Step 2: Enter the Partner ID

They read you their TeamViewer ID and password.

Type the ID into the Partner ID box, then click Connect.

这就是它的样子：

✓ 检查点： You control the remote computer as if you were sitting in front of it.

Step 3: Transfer Files if Needed

You must be connected to the other computer in order to send files.

Open File Transfer and drag your files across.

如何使用 TeamViewer 高级网络防御

高级网络防御 lets you add ransomware protection and patching to every managed computer.

Security that follows the devices you already manage.

Follow these three steps.

Step 1: Turn On Endpoint Protection

Open the security tab and enable protection for a device group.

Step 2: Schedule Patching

Set a weekly window for Windows and third-party updates.

这就是它的样子：

✓ 检查点： Each device shows a patch status and a last scan time.

Step 3: Review the Threat Log

Check quarantined files weekly and close anything resolved.

如何使用 TeamViewer 基本集成

基本集成 lets you connect TeamViewer to your helpdesk, chat, and ticketing software.

Start sessions from the tools your team already lives in.

Follow these three steps.

Step 1: Find the Integrations Page

Open your account settings and find the integrations page.

Step 2: Select Your Tool

Pick ServiceNow, Jira, Zendesk, Slack, or Microsoft Teams.

这就是它的样子：

✓ 检查点： You are prompted to sign in and approve access.

Step 3: Launch Sessions From Tickets

Open a ticket and start a remote session from inside it.

Session notes save back to the ticket automatically.

TeamViewer 专业技巧和快捷键

After three years of daily sessions, these are the tips I actually use.

键盘快捷键

大多数人错过的隐藏功能

• 网络唤醒： Turn on a sleeping remote device before you connect, so nobody has to be there.
• 会议录音： Record a session as proof of work, then share the file with your client.
• TeamViewer Tensor: A cloud-based platform giving remote access and collaboration to businesses of any size.

TeamViewer常见错误及避免方法

Mistake #1: Giving your ID to a stranger

Mistake #2: Running client work on a free account

Mistake #3: Skipping unattended access

TeamViewer故障排除

Problem: Commercial use detected

原因： The system spotted usage patterns that look like paid work on a free account.

使固定： Open the reset request page, or move to a paid plan and proceed from there.

Problem: Partner did not connect to router

原因： The remote computer is offline, asleep, or the client is closed.

使固定： Ask the person to open TeamViewer, then check their firewall and try the connection again.

Problem: The remote screen is black

原因： The remote device uses a display driver TeamViewer cannot capture.

使固定： Install the TeamViewer display driver, then cancel and restart the session.

📌 笔记： If none of these fix your issue, contact TeamViewer support and send feedback from the app.

什么是TeamViewer？

TeamViewer is a remote access tool that links two devices over the internet.

Think of it like sitting at another computer that happens to be somewhere else.

TeamViewer Remote allows users to connect to another computer from anywhere in the world.

观看这段快速概览：

它包含以下主要特点：

• 终端故障排除： Diagnose and fix problems on any remote device without a site visit
• 资产管理： Track every added device, licence, and system detail in one list
• 远程设备监控： Watch device health and catch problems before users report them
• 将人工物流数字化： Guide warehouse staff hands-free with AR glasses and voice commands
• 管理多个账户： Organize users, groups, and permissions across your whole company
• 性能监控： Spot slow disks, high CPU, and memory limits on any client machine
• 远程支持： Join a live session with a person who needs help right now
• 高级网络防御： Add ransomware protection and patching to every managed computer
• 关键集成： Connect TeamViewer to your helpdesk, chat, and ticketing software

如需完整评测，请参阅我们的 TeamViewer评测.

TeamViewer 定价

以下是 TeamViewer 在 2026 年的价格：

免费试用： Yes — paid plans include a trial, and personal use stays free.

退款保证： Refunds follow TeamViewer’s standard terms, so check them at checkout.

💰 性价比最高： TeamViewer Business — it adds more devices and remote support for teams.

Switch to annual billing when you check out.

You can save up to 20 percent against paying monthly.

That 20 on TeamViewer Business is over $100 back each year.

TeamViewer 与其他替代方案

TeamViewer 与其他产品相比如何？以下是竞争格局：

快速精选：

• 综合最佳： TeamViewer — the widest platform support and the deepest feature set
• 最佳预算： RemotePC — cheap yearly pricing for a handful of computers
• 最适合初学者： AnyDesk — a light client with almost nothing to learn
• Best for unattended access: Splashtop — strong performance at a low price

🎯 TeamViewer 的替代方案

正在寻找 TeamViewer 的替代方案？以下是一些最佳选择：

• 🚀 获取屏幕： Browser-based remote access with no client to install. Sessions start from a link, which suits quick one-off support work.
• ⚡ AnyDesk： Very light client with fast connection times on poor networks. A close rival for everyday remote control.
• 💰 防溅板： Strong performance at a low yearly price. Popular with 学校 and small IT teams needing unattended access.
• 👶 远程PC： Simple, cheap remote access for a fixed number of computers. Setup takes minutes with no learning curve.
• 🔒 RealVNC 连接： Mature VNC platform with strong encryption and direct connections. Good for teams with strict security rules.
• 💼 GoTo Resolve： Remote support bundled with ticketing and 端点管理. Built for helpdesks that want one tool.
• 🏢 ISL在线： Self-hosted or cloud remote support with per-technician licensing. Useful where data must stay on your own servers.
• 🎯 BeyondTrust： Privileged remote access built for regulated industries. Heavy 审计 trails and vendor access controls.

完整列表请参见我们的 TeamViewer的替代方案 指导。

⚔️ TeamViewer 对比

以下是 TeamViewer 与各竞争对手的对比：

• TeamViewer 与 Getscreen 对比: Getscreen is lighter and cheaper. TeamViewer wins on device management, monitoring, and enterprise features.
• TeamViewer 对比 AnyDesk: AnyDesk feels faster on slow links. TeamViewer offers deeper asset management and a wider platform list.
• TeamViewer 与 Splashtop 的对比: Splashtop costs far less per user. TeamViewer adds AR support, patching, and broader integrations.
• TeamViewer 与 RemotePC 对比: RemotePC is the budget pick. TeamViewer is the better choice once you manage more than a few devices.
• TeamViewer 与 RealVNC Connect 对比: RealVNC has tighter security controls. TeamViewer is easier for non-technical users to set up.
• TeamViewer 与 GoTo Resolve: GoTo Resolve bundles a helpdesk. TeamViewer connects to the helpdesk you already run instead.
• TeamViewer 对比 ISL Online: ISL Online can run on your own server. TeamViewer is stronger on mobile and monitoring.
• TeamViewer 与 BeyondTrust 的比较: BeyondTrust is built for compliance teams. TeamViewer is faster to deploy and much cheaper.

立即开始使用 TeamViewer

你已经学会了如何使用 TeamViewer 的所有主要功能：

• ✅ 端点故障排除
• ✅ 资产管理
• ✅ 远程设备监控
• ✅ 实现人工物流数字化
• ✅ 管理多个账户
• ✅ 性能监控
• ✅ 远程支持
• ✅ 高级网络防御
• ✅ 必要集成

下一步： 选择一项功能，立即试用。

大多数人都是从远程支持开始的。

只需不到5分钟。

常见问题解答

How do I use TeamViewer to connect to another computer?

Open TeamViewer on both computers. Enter the remote computer’s ID in the Partner ID box, click Connect, then type the password when prompted.

Is TeamViewer secure?

TeamViewer is secure, but never give out your TeamViewer ID or password if you don’t trust the person on the other end.

Can I transfer files with TeamViewer?

Yes. You must be connected to the other computer in order to send files to it. Use the File Transfer option in the session toolbar.

Do I have to install TeamViewer to use it?

No. A browser session works without installation. Installing TeamViewer Host adds unattended access, monitoring, and faster remote control.

TeamViewer 可以免费供个人使用吗？

Yes. Personal, non-commercial use stays free. Paid plans start at $18.90 per month and add commercial rights, more devices, and remote support tools.