Choosing a 客户关系管理? It’s tough. You’re stuck.
铜 客户关系管理 and Bitrix24 both look good. But which one fits 你的 商业?
It’s a big decision. You don’t want to pick the wrong one.
Imagine wasting money. Think of the lost time. Your team gets frustrated.
Customers slip away. You need clear answers.
This article compares Copper 客户关系管理 vs Bitrix24. We’ll look at their features, prices, and more.
Find out which 客户关系管理 really wins in 2025. Let’s 制作 your choice easy.
概述
To give you a real-world view, our team dove deep. We tested both Copper CRM and Bitrix24.
We explored their features, used them for daily tasks, and looked at how they handled real business scenarios.
This comparison comes from hands-on experience.
想要一款能与你的 Google 应用无缝集成的 CRM 系统吗？体验更顺畅的工作流程！
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- Google Workspace 集成
- 联系人管理
- 管道管理
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
定价： It has a free trial. The premium plan starts at $49/month.
主要特点：
- 客户关系管理
- 项目管理
- 通讯工具
什么是 Copper CRM？
Copper CRM? It’s all about Google Workspace.
It fits right in. Do you use Gmail?
This CRM works well with it. It helps manage leads.
Keeps your sales organized.
Think of it as a sales tool. It’s built for Google users.
此外，探索我们最喜欢的 铜 CRM 替代品…
我们的观点
别再每周浪费 10 个小时手动输入数据了！Copper CRM 软件可自动化您的销售流程，并与 Google Workspace 无缝集成。
主要优点
Copper CRM 的简洁性和集成性非常出色。它的优势如下：
- 轻松集成 Google Workspace： 无需离开 Gmail 收件箱即可管理您的联系人、交易和项目。
- 直观的界面： 即使对于 CRM 初学者来说，Copper 也很容易导航。
- 可视化管道管理： 清晰了解您的销售流程并轻松跟踪交易。
- 自动数据输入： Copper 自动从电子邮件和其他交互中捕获联系信息，节省时间和精力。
定价
所有价格将按年计费。
- ,” “plano de projeto” ou “calendário de conteúdo”).：9 美元/座位/月。
- 基本的：23 美元/座位/月。
- 专业的：59 美元/席/月。
- É onde todos os seus projetos e tarefas são organizados.：99 美元/席/月。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Bitrix24？
Bitrix24? It’s a big toolbox. It has CRM, projects, and more.
Think of it as an all-in-one.
It helps with many 商业 任務。
You can manage sales and teams.
It even has a 网站建设者.
此外，探索我们最喜欢的 Bitrix24 替代品…
我们的观点
准备好掌控您的项目并提高团队的工作效率了吗？Bitrix24 为您提供卓越的项目管理所需的工具，在全球拥有超过 1000 万用户。
主要优点
- 功能丰富的 CRM： 管理您的联系人、交易和销售渠道。
- 综合项目管理： 规划、跟踪并轻松协作项目。
- 内置通讯工具： 平台内的聊天、视频会议和文件共享。
- 网站建设者：无需任何编码即可创建登录页面和网站。
- 移动应用程序： 随时随地访问您的工作。
定价
- 基本的：每个组织每月 49 美元，5 个用户。
- 标准：每个组织每月 99 美元，50 个用户。
- 专业的：每个组织每月 199 美元，100 个用户。
- 企业：每个组织每月 399 美元，250 个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Choosing the right tool is key to success. We’re now going in-depth on what each CRM software offers.
This side-by-side look at Bitrix24 and Copper CRM will help you find the best features for your sales team and contact management needs.
1. Core CRM and Contact Management
- Copper CRM: It’s a simple CRM focused on managing contacts, companies, and communications, especially within your Gmail 收件箱. It serves as a classic CRM built for simplicity.
- Bitrix24: Offers a more comprehensive suite that includes contact management but also features an employee directory and wider company structure tools.
- Verdict: For a lean sales crm that lives inside Google, Copper wins. For a broader platform, Bitrix24 is stronger.
2. Google Ecosystem Integration
- Copper CRM: Its Copper’s integration is top-tier. It’s recommended for Google products (formerly G Suite) and lets you update contacts and create new contacts without leaving your Gmail and Google Calendar. This significantly cuts down on manual data entry.
- Bitrix24: Also integrates with Google products, but Copper’s deep-seated Chrome extension and direct access from your gmail inbox are incredibly easy for sales reps.
- Verdict: If your team is heavily invested in Gmail and Google, Copper offers the most fluid, user friendly experience.
3. Sales Pipeline and Funnel Management
- Copper CRM: Allows you to create pipelines and easily track your sales process. You can manage multiple pipelines and your sales funnel.
- Bitrix24: Also offers multiple pipelines with advanced capabilities like lead scoring. This helps prioritize the new lead based on activity.
- Verdict: If your sales team needs deep analytics and lead scoring to optimize the sales process, Bitrix24 gives a more powerful sales management tool.
4. Workflow Automation and Automated Emails
- Copper CRM: The professional plan unlocks workflow 自动化 to automate tasks, such as moving deals or setting follow-ups.
- Bitrix24: Its automation features are more extensive. You can build complex automated workflows that cover almost every area of your company. It also excels at sending automated emails and email sequence to clients.
- Verdict: Bitrix24 offers deeper workflow automation and robust advanced capabilities for complex tasks.
5. Project Management and Task Management
- Bitrix24: Functions as an all in one platform and includes robust project management tools, like Gantt charts and Kanban boards for managing projects. It also offers simple task management.
- Copper CRM: Its project management is more focused on task management and is tied closely to Google Docs and Google Drive file sharing.
- Verdict: If managing projects and needing project management tools is a core function, Bitrix24 is a better fit.
6. Internal and Team Collaboration Tools
- Bitrix24: It’s a complete communications platform. It features an activity stream, group chats, and internal communications tools, making it great for collaboration tools across the company.
- Copper CRM: Collaboration is centered on sharing Google Docs and comments within the CRM tool, mainly for sales team use.
- Verdict: For a full unified platform for remote teams and better communications tools, Bitrix24 provides a comprehensive suite.
7. Marketing Campaigns and Lead Generation
- Bitrix24: Offers tools for email marketing, landing pages, and web forms for lead generation. This makes it a broader platform for marketing campaigns.
- Copper CRM: Has limited features for marketing, focusing mainly on bulk emails and website tracking.
- Verdict: For businesses needing a stronger lead management tool and advanced features beyond core crm functions, Bitrix24 gives you a greater range of functionality.
8. Customization Options
- Bitrix24: Known for extensive customization options, allowing you to tailor everything from the user interface to the company structure. This is great for medium-sized businesses.
- Copper CRM: Also offers customization options, but they are limited features, keeping the tool user-friendly and a simple crm.
- Verdict: For a simple, user-friendly setup, Copper works. For deep customization options and an ERP feel, Bitrix24 is better.
9. Reporting and Analytics
- Copper CRM: Provides good 报告, particularly focused on the sales pipeline and sales funnel performance. It’s effective for simple tracking.
- Bitrix24: Allows users to generate reports across the entire platform—CRM, projects, tasks, and communications. This offers a much wider view of company activity.
- Verdict: If you need a full picture of all aspects of the company activity, Bitrix24 offers a broader site for reporting.
What to Look For When Choosing Your CRM?
When picking a customer relationship management solution, especially when comparing a comprehensive single platform like Bitrix24 CRM to a focused one like Copper, consider these key features across different aspects of your 小型企业:
- 定价结构: Look closely at Copper CRM pricing versus Bitrix24’s models. Some charge on a per-user basis, and some, like Bitrix24’s upper tiers, offer unlimited users for a flat rate. Check if the price is paid monthly or annually, and what the starter plan offers versus the higher business tier.
- Integration with Core Tools: If you live in Gmail and Google products, check for deep integrations like a gmail extension or seamless links with Google Sheets and Google Analytics.
- Feature Scope (Versus Simplicity): Do you need a wide range of other tools like a contact center, a product catalog, online stores, and project management within one system (Bitrix24)? Or just a great sales crm for customer relationships (Copper)?
- Lead Handling and Inbound Inquiries: The CRM should easily process inbound inquiries, let you upload files to contacts, and help you turn a new lead into a customer.
- 自动化: Can you automate tasks? This is essential for scaling. Look for email templates and automated workflows to handle the heavy lifting.
- 可扩展性: The CRM should grow with you. Smaller businesses need to know if the system can easily handle growth without needing to switch to another CRM solution 之后.
- 支持和资源: Check the quality of support resources. Also, look into data compliance, especially if you deal with customers in the European Union.
- Usability for New Users: The faster new users can jump in, the better. Complex systems often require more training. Compare the learning curve to Zoho CRM or other crm tools you’ve seen.
最终裁决
那么，哪一个会获胜？
It depends on you. Copper CRM is great for sales.
It works well with Google and is easy to use. Bitrix24 is big and has many tools.
It’s good for teams wanting everything in one place.
If you need sales, go with Copper. If you want more, try Bitrix24.
We tested both, so we know what works.
Pick the one that fits your business best. You can’t go wrong.
更多 Copper CRM
以下是 Copper CRM 与这些软件解决方案的简要比较：
- Copper CRM 与 Pipedrive 对比: Copper CRM 在 Google Workspace 集成和联系人管理方面表现出色，而 Pipedrive 则专注于为销售驱动型组织提供可视化销售渠道管理。
- Copper 与 GoHighLevel 对比Copper 最适合使用 Google 的团队。它使用简单，并且内置于 Gmail 中。GoHighLevel 是一款更强大的工具，可以满足营销代理的需求。它拥有更强大的自动化功能，可以管理多个客户。
- Copper CRM 与 Keap: Copper CRM 提供无缝的 Google 集成以简化 CRM，而 Keap 提供具有广泛功能的强大销售和营销自动化。
- Copper CRM 与 ActiveCampaign 对比: Copper CRM 提供直观的 Google Workspace 集成来管理客户互动，而 ActiveCampaign 则专注于高级营销自动化和详细的客户细分。
- Copper CRM 与 Hubspot: Copper CRM 优先考虑深度 Google Workspace 集成和易用性，而 HubSpot 则提供全面的营销、销售和服务工具套件。
- Copper CRM 与 Clickfunnels 对比: Copper CRM 是一个客户关系管理系统，而 ClickFunnels 是一个专门的销售漏斗构建器，旨在产生潜在客户并实现销售自动化。
- Copper CRM 与 Folk 对比: Copper CRM 与 Google Workspace 紧密集成，用于销售和联系人管理，而 Folk 则强调简单、协作的联系人组织和定制。
- Copper CRM 与 Instantly: Copper CRM 通过与 Google Workspace 集成提供完整的 CRM 体验，而 Instantly 主要是用于冷电子邮件活动的电子邮件推广工具。
- Copper CRM 与 ClickUp 对比: Copper CRM 是一款与 Google Workspace 紧密集成的专业 CRM，而 ClickUp 是一款多功能工作管理平台，包含 CRM 功能等。
- Copper CRM 与 Monday CRM 对比: Copper CRM 提供简单的、以 Google 为中心的 CRM 体验，而 Monday CRM 提供高度可定制的可视化工作流程和强大的项目管理功能。
- 铜 CRM 与胶囊 CRM: Copper CRM 提供深度 Google Workspace 集成和强大的销售渠道功能，而 Capsule CRM 是一款更简单的联系人管理器，专注于基本的销售跟踪。
- Copper CRM 与 Insightly: Copper CRM 专注于 Google Workspace 集成和直观的销售渠道，而 Insightly 提供具有项目管理和高级工作流自动化功能的更广泛的 CRM。
- Copper CRM 与 Freshsales CRM 对比: Copper CRM 提供具有可视化管道和 Google 集成的上下文 CRM，而 Freshsales CRM 提供 AI 驱动的潜在客户评分、高级分析和集成通信。
- Copper CRM 与 Salesforce: Copper CRM 提供与 Google Workspace 紧密集成的用户友好型解决方案。同时，Salesforce 是一款高度可定制、功能丰富的企业级 CRM。
Bitrix24 的更多内容
以下是 Bitrix24 与这些软件解决方案的简要比较：
- Bitrix24 与 Pipedrive 对比: Bitrix24 提供包括 CRM 和项目管理在内的综合套件，而 Pipedrive 则专注于直观的可视化销售渠道管理。
- Bitrix24 与 GoHighLevel 对比Bitrix24 就像一个大型办公套件。它不仅有 CRM，还有团队沟通和管理项目的工具。如果你需要在一个地方实现多种功能，它就很适合你。GoHighLevel 更侧重于销售和市场营销。
- Bitrix24 与 Keap: Bitrix24 提供广泛的协作和 CRM 功能，而 Keap 则擅长营销自动化和详细的销售流程管理。
- Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件，而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
- Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能，但通常学习难度较大；HubSpot 则提供用户友好、集成的营销、销售和服务平台。
- Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统；ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
- Bitrix24 与 Folk 对比: Bitrix24 是一个涵盖各种业务功能的全方位平台；Folk 是一个更专注、更具协作性的联系人管理系统。
- Bitrix24 与 即刻: Bitrix24 提供广泛的商业工具，包括 CRM；Instantly 专注于自动冷电子邮件推广和销售节奏。
- Bitrix24 与 点击: Bitrix24 是一个 CRM、项目管理和协作的集成平台；ClickUp 是一个具有可定制视图的多功能工作管理工具。
- Bitrix24 与周一对比: Bitrix24 通过 CRM 提供广泛的业务解决方案；Monday CRM 为项目和客户管理提供高度可视化和可定制的工作流程。
- Bitrix24 与 Capsule: Bitrix24 是一个功能丰富的平台，具有 CRM、任务管理和协作功能；Capsule CRM 是一个更简单、更精简的联系人和销售渠道管理器。
- Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件，具有强大的协作和项目工具；Insightly 是一款具有集成项目管理功能的 CRM，通常受到小型企业的青睐。
- Bitrix24 与 Freshsales 对比: Bitrix24 除了 CRM 之外还提供广泛的业务功能；Freshsales CRM 是一个以销售为中心的平台，具有 AI 驱动的洞察力，可用于潜在客户和交易管理。
- Bitrix24 与 Salesforce: Bitrix24 为各种规模的企业提供一体化解决方案，包括 CRM；Salesforce 是一款领先、高度可定制、可扩展的企业级 CRM，具有广泛的功能。
常见问题
哪种 CRM 更适合小型企业？
Copper CRM is often better for smaller teams focused on sales. Its simplicity and Google Workspace integration are very useful. Bitrix24 can be overwhelming, but its free plan is a good starting point.
Can I use Bitrix24 and Copper CRM on my mobile phone?
Yes, both offer mobile apps. However, user reviews suggest that Copper CRM’s mobile app is more streamlined for sales tasks. Bitrix24’s app has many features, but it can be complex.
Does Copper CRM integrate with email marketing tools?
Copper integrates well with Google Workspace, including Gmail. For dedicated email marketing, you might need third-party integrations. Bitrix24 has its own built-in email marketing features.
Is Bitrix24 truly free?
Bitrix24 offers a free plan with limited users and features. It’s a good way to try the platform. Paid plans unlock more users and advanced tools.
哪种 CRM 更容易学习？
Copper CRM is generally considered easier to learn. Its interface is clean and focused on sales. Bitrix24, due to its many features and tools, has a steeper learning curve.
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