⚡ Kort oordeel:
- Prijzen: Copper CRM starts at $9/seat/month. Bitrix24 charges a flat $49/month, not a per user basis.
- Het meest geschikt voor: Copper for Gmail-based sales teams. Bitrix24 for teams wanting an all in one platform.
- Belangrijkste verschil: Copper lives inside Google Workspace. Bitrix24 bundles CRM, project management, and chat.
- Onze keuze: Copper CRM for most kleine onderneming sales teams. It cuts manual gegevens entry from your Gmail inbox.
Copper CRM and Bitrix24 solve the same problem in very different ways.
Copper is a sales CRM that lives inside your Gmail inbox.
Bitrix24 is a single platform for CRM, projects, and team chat.
One is built only for Google Workspace fans.
The other tries to run your whole bedrijf vanuit één locatie.
This guide shows which CRM software fits your sales process best.
Overzicht
This Copper CRM vs Bitrix24 comparison covers copper crm pricing, features, and ease of use.
We leggen ook uit voor wie elk hulpmiddel het meest geschikt is.
Onze bronnen omvatten gepubliceerde specificaties, documentatie en gebruikersrecensies.
Our writers also spent hands-on time inside both tools.
By the end, you will know which CRM tool to pick.
Wat is Copper CRM?
Copper CRM is a sales CRM built only for Google Workspace.
It launched in 2012 as a Gmail extension that killed manual data entry.
Today it is a full customer relationship management platform.
Copper helps you manage clients and grow customer relationships.
It gives simple CRM functionality without the weight of a classic CRM.
You access every record straight from your inbox.
Copper works from your Gmail inbox, Google Calendar, and Google Docs.
A Chrome extension pulls CRM data right beside your email.
Copper says it serves more than 30,000 customers, including Google itself.
🏆 Winner: Copper CRM
Copper’s integration with Gmail and Google Calendar removes busywork. It fits sales reps who live in Google products all day.
Copper CRM-prijzen
Here is what Copper CRM pricing looks like in 2026. Copper charges per user, paid monthly or yearly, so costs grow with your sales team.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Starter | $9 per stoel per maand | Organizing new contacts only |
| Basis | $23 per stoel per maand | Small business sales teams |
| Professioneel | $59 per stoel per maand | Werkstroom automatisering en verslaggeving |
| Bedrijf | $99 per stoel per maand | Email sequence and bulk emails |
Pricing verified January 2026.
Gratis proefperiode: Copper offers a 14-day free trial. No credit card is needed to start.
Geld-terug-garantie: Copper does not publish a formal refund window. Cancel before renewal to avoid the next charge.
📌 Opmerking: The Starter plan lacks pipeline tools. It only organizes contacts. You need Basic to create pipelines and track deals.
⚠️ Waarschuwing: Copper’s own site quotes higher monthly rates when not paid annually. Expect roughly $29, $69, and $134 per seat if you skip the yearly plan.
Belangrijkste voordelen van Copper CRM
Here is what makes Copper CRM worth a look for Gmail users:
- Integratie met Google Workspace: Copper syncs emails, meetings, and contacts automatically. It works across Gmail, Google Sheets, and Google Drive.
- Less busywork: Copper fills records from your Gmail inbox. This cuts manual data entry for sales reps.
- Visual pipelines: Build multiple pipelines to easily track deals. Drag cards across stages as they move.
- Werkstroomautomatisering: Copper can automate tasks and send automated emails. It also supports lead scoring.
- E-mailtools: Save email templates and track opens and clicks. Website tracking shows how leads engage.
- Custom reporting: Generate reports from your own Copper data. See pipeline health at a glance.
Wat ons team opmerkte
Ons schrijver signed up for Copper in January and set up a pipeline from Gmail. Here is what stood out:
Voordelen en nadelen van Copper CRM
✅ Voordelen
- Deep Google Workspace integration that syncs Gmail and Google Calendar
- Chrome extension puts CRM data next to your email
- Cuts manual data entry by pulling contacts from Gmail
- User-friendly and powerful API for building integrations
❌ Nadelen
- Pricing runs high compared to other CRM tools
- Works only for Google Workspace, not Microsoft 365
- Marketing runs on an outside tool called Outfunnel
Wat is Bitrix24?
Bitrix24 is a unified platform for CRM and project management.
It bundles sales, tasks, chat, and internal communications in one place.
The Bitrix24 CRM tracks leads, deals, contacts, and companies.
Project management tools include Gantt charts and Kanban boards.
You also get group chats, video calls, and file sharing.
A free plan supports up to 12 users with core CRM features.
🥈 Runner Up: Bitrix24
Bitrix24 packs many features into one tool. It suits remote teams that want CRM and project management together.
Bitrix24-prijzen
Bitrix24 charges a flat fee per organization, not per user basis. One price covers your whole team on paid plans.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Basis | $49 per organisatie per maand | Smaller businesses starting out |
| Standaard | $99 per organisatie per maand | Teams laten groeien met een onbeperkt aantal gebruikers |
| Professioneel | $199 per organisatie per maand | Advanced automation features |
| Onderneming | $399 per organisatie per maand | Large or remote teams |
Pricing verified January 2026.
Gratis proefperiode: Bitrix24 offers a 30-day trial of the Professional plan. A free plan also runs forever for up to 12 users.
Geld-terug-garantie: Annual plans save 20 percent. Two-year plans save 31 percent. Cancel anytime before renewal.
📌 Opmerking: The free plan gives 5 GB storage and core CRM. It has limited features, lacking invoicing and full workflow automation.
⚠️ Waarschuwing: Table prices follow our verified data. Bitrix24 also lists a Plus tier around $39/month for up to 24 users, so check current plans before you buy.
Belangrijkste voordelen van Bitrix24
Here is what makes Bitrix24 worth considering for busy teams:
- All in one platform: CRM, project management tools, and communications tools sit in a single platform. No add ons needed for the basics.
- Gratis abonnement: Unlimited users get chat and collaboration tools at no cost. Great for a first sales funnel.
- Task management: Assign tasks, set deadlines, and view Gantt charts. Kanban boards make managing projects visual.
- Sites and store: Build landing pages, web forms, and online stores. A product catalog powers simple selling.
- Automation features: Automated workflows handle updates and reminders. Lead management moves deals along the sales pipeline.
- Extra hulpmiddelen: Employee directory, contact center, and company structure charts. It connects with Google Analytics too.
Wat ons team opmerkte
Our writer opened a free Bitrix24 account and explored its many features. Here is what stood out from that time:
Bitrix24 Plus- en minpunten
✅ Voordelen
- Free plan for unlimited users on chat and collaboration
- Flat pricing keeps costs low for medium sized businesses
- Bundles CRM, tasks, and internal communications in one place
- Mobiele apps voor iOS en Android keep teams connected
❌ Nadelen
- Steep learning curve from so many features
- Interface can feel busy and overwhelm new users
- Support and customization options draw some complaints
Functievergelijking
Ready to dig into Copper CRM vs Bitrix24 feature by feature?
We look at eight key features so you can match each tool to your needs.
| Functie | Koper CRM | Bitrix24 |
|---|---|---|
| Startprijs | $9 per stoel per maand | Free / $49 flat |
| Gratis plan | ❌ | ✅ |
| Google Workspace CRM | ✅ | ❌ |
| Projectmanagement | Basis | ✅ |
| Werkstroomautomatisering | ✅ | ✅ |
| Chat & Video Calls | ❌ | ✅ |
| Website & Store Bouwer | ❌ | ✅ |
| Prijs per gebruiker | ✅ | ❌ (flat fee) |
| Het beste voor | Gmail sales teams | All in one teams |
1. Kernfunctionaliteit voor CRM en contactbeheer
Koper CRM: Copper handles contact management from your Gmail inbox. New contacts, leads, and companies fill in automatically. You can add a new lead or update deals without leaving Gmail and Google Calendar. Create tasks directly from your inbox too.
Bitrix24: The Bitrix24 CRM tracks leads, deals, contacts, and companies in one database. It adds a contact center for inbound inquiries. This suits sales management across bigger teams.
2. Integratie met Google Workspace
Koper CRM: This is Copper’s strongest area. Copper’s integration syncs Gmail, Google Sheets, Google Docs, and Google Drive. Google Workspace (formerly G Suite) users get CRM data beside every email. No other CRM ties this closely to Google products.
Bitrix24: Bitrix24 connects with Google and other tools, but it is not built around them. It links to Google Analytics and email, yet the CRM lives on its own platform. Google Workspace integration is lighter here.
3. Sales Pipelines and Deals
Koper CRM: Copper lets you create pipelines and run multiple pipelines side by side. Sales reps easily track deals across stages. Lead scoring helps a sales team focus on the best new lead first.
Bitrix24: Bitrix24 offers a visual sales pipeline plus a sales funnel view. You can build several pipelines and automate stage changes. It works well once you climb its learning curve.
4. Workflowautomatisering
Koper CRM: Copper’s workflow automation cuts repetitive work. You can automate tasks and trigger automated emails. Email sequence and bulk emails need the Business tier, sent straight from your Gmail account.
Bitrix24: Bitrix24 brings deeper automation features. Automated workflows handle approvals, reminders, and routing. Full workflow automation sits on paid plans, not the free plan.
5. Projectmanagement
Koper CRM: Copper can manage projects tied to accounts, but this is not its focus. It is a sales CRM first. Teams needing heavy project management often add other tools.
Bitrix24: Project management is a core strength. Gantt charts, Kanban boards, and task management cover different aspects of managing projects. You can upload files and co-edit online documents in real time.
6. Communicatie en samenwerking
Koper CRM: Copper leans on Gmail for messages. It has no built-in chat. Your internal communications stay inside Google products, which many small teams already prefer.
Bitrix24: Bitrix24 is also a communications platform. Group chats, video calls, and an activity stream keep remote teams in sync. An employee directory and company structure chart round it out.
7. Marketing and Lead Generation
Koper CRM: Copper’s marketing tools are lighter and run through an outside app, Outfunnel. You still get email templates and website tracking. Some users find this part clunky.
Bitrix24: Bitrix24 has built-in marketing campaigns, landing pages, and web forms. Lead generation flows straight into the CRM. This helps teams that want marketing and sales together.
8. Gebruiksgemak
Koper CRM: Copper feels familiar if you know Google products. The user interface is clean and user friendly. New users get moving fast, which speeds up adoption.
Bitrix24: Bitrix24 is powerful but not incredibly easy at first. The many features create a steep learning curve. Good support resources and training help new users settle in.
⚠️ Waarschuwing: Bitrix24 packs in more, but that depth can overwhelm a small business. Copper does less and stays simple on purpose.
9. Prijsbepaling en kosten
Let us compare the paid plans side by side.
| Plan | Koper CRM | Bitrix24 |
|---|---|---|
| Vrij | ❌ | ✅ (12 users) |
| Invoer | $9 per stoel per maand | $49/month flat |
| Midden | $59 per stoel per maand | $99/month flat |
| Bovenkant | $99 per stoel per maand | $399/month flat |
Koper CRM: Copper charges per seat, so a 10-person sales team on the Business plan adds up fast. The value is the tight Gmail link, not the low price.
Bitrix24: Bitrix24 uses flat pricing, so cost does not rise with headcount. A big team on Standard often pays far less than a similar Copper team.
Verschillende scenario's
| Als u het nodig heeft... | Kiezen | Waarom |
|---|---|---|
| Deep Gmail CRM | Koper CRM | Best Google Workspace integration |
| Een gratis plan | Bitrix24 | Free for 12 users |
| Projectmanagementtools | Bitrix24 | Gantt and Kanban built in |
| Eenvoudig CRM-systeem voor verkoop | Koper CRM | Clean, fast to learn |
| Flat pricing for big teams | Bitrix24 | No per user basis fee |
💰 Jouw budget
Copper’s per-seat cost rises with every sales rep. Bitrix24’s flat fee stays put, which helps larger teams and tight budgets.
🔌 Jouw technologie-stack
If you live in Gmail and Google Docs, Copper fits like a glove. If you use mixed tools, Bitrix24’s single platform is safer.
📊 Jouw verkoopproces
Copper keeps your sales process inside email with less manual data entry. Bitrix24 adds a fuller sales funnel and lead management.
🎓 Jouw ervaringsniveau
New users find Copper easy from day one. Bitrix24 rewards patience but has a steeper start with its many features.
🆓 Gratis proefversies en demo's
Copper gives a 14-day free trial. Bitrix24 offers a 30-day Professional trial plus a free plan. Test both before you commit.
🛟 Ondersteuningsopties
Copper offers standard support with helpful docs. Bitrix24 has training and support resources, though some users report slow replies.
Overstaphandleiding
Gebruik je al een van deze tools? Dit kun je verwachten als je overstapt.
🔄 Switching from Copper to Bitrix24?
✅ Wat je eraan hebt:
- A free plan and flat pricing for unlimited users
- Project management tools like Gantt charts and Kanban boards
- Built-in group chats and video for internal communications
❌ Wat je verliest:
- Deep Google Workspace integration inside Gmail
- The Chrome extension that works from your Gmail inbox
- Copper’s simple, low learning curve
📋 Zo schakel je over:
- Export contacts and deals from Copper as CSV
- Create a Bitrix24 account and pick a plan
- Import your data and rebuild pipelines in Bitrix24
🔄 Switching from Bitrix24 to Copper?
✅ Wat je eraan hebt:
- Native Gmail and Google Calendar sync with less busywork
- A cleaner user interface that new contacts flow into
- Faster onboarding for a Google-first sales team
❌ Wat je verliest:
- The free plan and flat, per-organization pricing
- Full project management and collaboration tools
- Built-in web forms, landing pages, and online stores
📋 Zo schakel je over:
- Export leads and companies from Bitrix24
- Start a Copper account and connect Google Workspace
- Import contacts and set up your pipelines
Wat onze recensie niet behandelde
This comparison focused on small business and mid-sized sales teams. We did not test heavy enterprise setups or custom developer builds. Our notes reflect the January 2026 versions, so features may shift. If you run a large call center or need niche compliance, your results may differ from ours.
Eindconclusie
| Categorie | Winnaar |
|---|---|
| 💰 Prijswaarde | Bitrix24 |
| 🔗 Google-integratie | Koper CRM |
| 📊 Projectmanagement | Bitrix24 |
| 🎯 Sales CRM Focus | Koper CRM |
| 👶 Gebruiksgemak | Koper CRM |
| 🧩 All-Round Features | Bitrix24 |
| 🏆 Algemene winnaar | Koper CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins for Google-first sales teams.
Het meest geschikt voor: Gmail-based sales reps, small business teams, and Google Workspace users.
Copper CRM and Bitrix24 are two very different products.
Copper is a focused sales CRM that lives inside Google Workspace.
Bitrix24 is a broad tool for CRM, projects, and communication.
Bitrix24 is a strong pick for teams wanting one tool and a free plan.
But if your work runs on Gmail, Copper CRM is the better choice.
More of Copper Compared
Here is how Copper CRM stacks up against other CRMs and CRM software:
Koper wint op: Tighter Gmail workflow, faster setup for Google users, less manual data entry
HubSpot wint op de volgende punten: Bigger free tier, deeper marketing tools, wider app marketplace
Copper CRM versus Salesforce
Koper wint op: Simpler learning curve, native Google Docs feel, lower setup effort for small business
Salesforce wint op de volgende punten: Advanced capabilities, enterprise scale, heavy customization options
Copper CRM versus Capsule CRM
Koper wint op: Stronger Google workspace integration, richer sales reporting, built-in lead scoring
Capsule wins on: Lower entry price, lighter feel, gentler for very small teams
Meer over Bitrix24 vergeleken
Here is how Bitrix24 measures up against other CRM tools:
Bitrix24 wint op: Free plan for more users, bundled chat and video, flat pricing that skips the per user basis
Zoho CRM scoort hoog op de volgende punten: Cleaner analytics, easier customization, smoother reporting for a sales team
Bitrix24 wint op: Lower cost at scale, built-in project management tools, more collaboration tools in one place
HubSpot wint op de volgende punten: Friendlier onboarding, polished marketing campaigns, larger integration library
Bitrix24 versus ClickUp
Bitrix24 wint op: Full CRM plus contact center, phone and chat channels, unified platform for whole company management
ClickUp wint op: Sharper task views, lighter interface, quicker start for new users
Veelgestelde vragen
Waarvoor wordt Copper CRM gebruikt?
Copper CRM is a sales CRM for Google Workspace. It manages contacts, deals, and pipelines from Gmail while cutting manual data entry for sales reps.
Wat is de oude naam van Copper CRM?
Copper was formerly called ProsperWorks. It launched in 2012 as a Gmail extension and later rebranded to Copper as a full CRM.
Is Bitrix24 echt gratis?
Yes. Bitrix24 has a free plan for up to 12 users with core CRM, chat, and tasks. Paid plans add advanced features and more storage.
Wat zijn de beperkingen van Bitrix24?
The main limits are a steep learning curve and a busy interface. The free plan also skips invoicing and full workflow automation.
Werkt Copper CRM met Outlook?
Not natively. Copper is built for Google Workspace, not Microsoft 365. Outlook users are better served by another CRM designed for their email.
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