⚡ 快速结论：
- 定价： Bitrix24 starts at $49/organization/month. Salesmate starts at $23/user/month.
- 最适合： Bitrix24 for teams that want 客户关系管理, projects, and chat together. Salesmate for phone-heavy sales teams.
- 主要区别： Bitrix24 bills per organization. Salesmate bills per seat.
- 我们的选择： Bitrix24 for most teams. It bundles more tools at one flat price.
Salesmate’s price looks cheaper than Bitrix24’s at first glance.
But one charges per user, and the other charges per company.
Add a third sales rep, and the math flips.
Price is only part of the story, though.
Bitrix24 is a full workspace, while Salesmate is a focused sales CRM tool.
概述
This Bitrix24 vs Salesmate comparison looks at pricing, key features, and ease of use.
It draws on extensive research of docs, pricing pages, and G2 reviews.
我们的撰稿人也亲自体验了每款工具。
Those notes appear in the “What Our Team Noticed” sections below.
Bitrix24是什么？
Bitrix24 is a cloud-based workspace for CRM, projects, and team chat.
It handles sales management and internal communications on a single platform.
You get contact management, a sales funnel, and task management tools.
It also includes group chats, video calls, and a shared activity stream.
The platform serves 小型企业 and medium sized businesses alike.
Here’s a quick video tour of how it all fits together.
Bitrix24
One subscription covers CRM, tasks, chat, and websites. Your whole team works from one place.
Bitrix24 定价
Bitrix24 charges a flat monthly fee, not a price on a per user basis.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本的 | 每组织每月 49 美元 | Small teams moving off the free plan |
| 标准 | 每组织每月 99 美元 | Growing teams that need marketing tools |
| 专业的 | 每组织每月 199 美元 | Teams that need advanced 自动化 |
| 企业 | 每组织每月 399 美元 | Large companies with many branches |
Pricing verified September 2026.
免费试用： Yes. You can test the Professional plan free for 30 days.
退款保证： Refund terms aren’t part of our pricing 数据. Check them with Bitrix24 before paying yearly.
📌 笔记： A free plan also exists with core CRM tools and 5 GB of storage. Communication tools stay free for unlimited users. Annual billing saves 20%, and two-year billing saves 31%.
⚠️ 警告： Our research notes list a $39 Plus plan and a 12-user free plan. Bitrix24’s current lineup doesn’t match that, so we kept our verified figures above. The free plan also skips invoicing and workflow automation. Confirm prices on Bitrix24’s site before you buy.
Bitrix24 的主要优势
Here’s what makes Bitrix24 worth a look:
- 一个工作区： CRM, project management tools, and collaboration tools live together. You skip paying for separate apps.
- 统一价格： Paid plans cover your whole team. Your bill doesn’t jump each time you hire.
- 项目跟踪： Gantt charts and workload views help with managing projects. Deadlines stay visible to everyone.
- 副驾驶人工智能： This assistant helps you find features and finish tasks faster. It’s handy while you learn the platform.
- Contact Center: Inbound inquiries from chat, email, and phone flow into the CRM. No lead gets lost in a separate 收件箱.
- Extranet Access: You can invite outside partners into selected workspaces. They see only what you share.
我们的团队注意到了什么
我们的 作家 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Bitrix24 的优点和缺点
✅ 优点
- Combines CRM, projects, and chat in one workspace
- Flat monthly price covers your whole team
- Free plan works well for small projects
- iOS 和移动应用程序 安卓
❌缺点
- 新用户学习曲线陡峭
- Busy interface can feel overwhelming
- Support tickets can take a while to resolve
Salesmate是什么？
Salesmate is a cloud-based CRM built mainly for sales teams.
It helps sales reps track deals, book meetings, and follow up faster.
The Salesmate CRM calls itself a unified platform for sales, marketing, and support.
A 房地产 company, SaaS startup, or clinic can use it to win customers.
Its goal is to help you close more deals and build lasting customer relationships.
This video walks through Salesmate’s main screens.
销售员
Calls, emails, and deals sit in one clean view. Start a free trial today with no credit card.
销售伙伴定价
Salesmate charges per seat, so your bill grows with your team.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本的 | 每用户每月 23 美元 | 单人销售代表和小型团队 |
| 专业版 | 每用户每月 39 美元 | 需要自动化的不断壮大的团队 |
| 商业 | 每用户每月 63 美元 | Sales teams that need deeper reporting |
Pricing verified September 2026.
免费试用： Yes. You get 15 days with no credit card required.
退款保证： We didn’t find refund terms in our data. Read Salesmate’s billing terms before an annual plan.
📌 笔记： Salesmate also sells a custom Enterprise tier. Phone numbers and calling minutes cost extra. Past Black Friday deals took 10% off annual plans.
⚠️ 警告： Some reviewers say Salesmate deleted leads after a missed payment. Keep billing current so accounts stay active, and export data often. Some review sites also show higher monthly-billing prices, so confirm at checkout.
Salesmate 的主要优势
Here’s why sales teams shortlist Salesmate:
- 内置通话： Call recording and voicemail drops come built in. That’s a huge plus for phone-heavy teams.
- Sandy AI： It drafts emails, summarizes calls, and qualifies leads. Reps spend less time on admin.
- 会议 调度程序: Prospects pick a time from your link. No more back-and-forth emails.
- 自动化之旅： Multi-channel drip campaigns and follow ups run on their own. You automate repetitive tasks once.
- Less Data Entry: Contacts get enriched and conversations get logged automatically. Your records stay current.
- 灵活的设置： Salesmate’s platform is fully customizable for unique sales steps. It replaces disjointed systems to save time.
我们的团队注意到了什么
Our writer signed up for Salesmate and worked through its pipeline, calling, and email tools. Here’s what stood out:
Salesmate 的优缺点
✅ 优点
- 内置通话功能，支持通话录音和语音信箱挂断。
- Sandy AI drafts emails and summarizes calls
- Support team gets strong praise on Trustpilot
- 无需信用卡即可享受 15 天免费试用
❌缺点
- Per-user pricing adds up for bigger teams
- Some reviewers report bugs that hurt productivity
- No project management or company-wide chat
功能对比
Both tools are CRM software, but they cover different aspects of a business. Below, we compare nine key features and then pricing.
| 特征 | Bitrix24 | 销售员 |
|---|---|---|
| 起价 | 每组织每月 49 美元 | 每用户每月 23 美元 |
| 免费计划 | ✅ | ❌ |
| 可视化销售流程 | ✅ | ✅ |
| 项目管理 | ✅ | ❌ |
| 内置通话 | ✅ | ✅ |
| 人工智能助手 | ✅ 副驾驶 | ✅ Sandy AI |
| 网站和商店 建造者 | ✅ | ❌ |
| 网页表单 | ✅ | ✅ |
| Team Chat & Video Calls | ✅ | ❌ |
| 最适合 | All-in-one teams | 以销售为导向的团队 |
1. 核心客户关系管理及联系人管理
Bitrix24： The Bitrix24 CRM puts customer data and interactions in one database. You manage leads, deals, contacts, and companies side by side. A product catalog lets you add items straight into deals.
销售员： Contact & Deal Intelligence shows emails, calls, and notes on one timeline. You can track companies and review all past customer interactions. Automatic enrichment cuts manual work.
2. 销售渠道和交易跟踪
Bitrix24： Bitrix24 moves prospects through custom pipeline stages. Lead management tools help you capture, track, and nurture each lead. It works as a classic CRM for teams that also run projects.
销售员： The visual sales pipeline makes it easy to track deals by stage. Pipeline management feels focused because selling is the tool’s main job. Sales forecasting shows what’s likely to close.
3. 项目和任务管理
Bitrix24： This is where Bitrix24 pulls ahead. Tasks come with deadlines, assignees, progress tracking, and workload views. Gantt charts show whole project timelines at a glance.
Kanban boards give each project a simple card-and-column view.
销售员： Salesmate handles tasks tied to deals, like calls and reminders. It has no Gantt charts or full project boards. Teams that run client projects will need a second tool.
⚠️ 警告： Deliver projects after the sale? Budget for an extra project tool with Salesmate.
4. Workflow Automation & AI
Bitrix24： Automation features send routine updates and reminders for you. Automated workflows push deals and tasks forward without manual follow-up. Co-Pilot, the built-in AI, helps you find features and handle tasks.
销售员： Salesmate’s journeys run multi-channel drip campaigns without manual effort. Sandy AI handles admin work and scores leads. Chatbots greet site visitors and pass warm leads to reps.
⚠️ 警告： Reviewers note Salesmate isn’t the strongest pick for marketing automation. Some also report bugs in automation journeys and the email template editor.
5. Team Collaboration & Internal Communications
Bitrix24： Bitrix24 works like a communications platform for your whole company. Group chats, video calls, and a social-style feed keep remote teams connected. Screen sharing and shared calendars come along too.
HR tools add an employee directory, a company structure chart, and absence tracking.
销售员： Salesmate keeps collaboration close to deals. You can tag teammates, share notes, and keep a full communication history. There’s no company-wide chat or video meeting space.
💡 专业提示： Bitrix24’s feed can bury updates. Customize the left-hand menu to hide tools you don’t use.
6. Email & Meeting Scheduling
Bitrix24： Bitrix24 connects email inboxes to the CRM and logs messages to deals. Shared calendars help teams plan around each other. Email marketing campaigns come with higher paid plans.
销售员： Salesmate offers email templates, email tracking, and a Chrome extension that works inside Gmail. You see opens and clicks without leaving your inbox.
Its meeting scheduler lets prospects book meetings from a single link.
7. Web Forms, Sites & Lead Generation
Bitrix24： Bitrix24 includes a builder for sites, landing pages, and online stores. CRM web forms drop new leads straight into your pipeline. You can also connect Google Analytics to track visits.
销售员： You can create personalized forms and embed them on your website. You can also share them by link. Every submission lands in the CRM for faster lead generation.
8. 报告与分析
Bitrix24： Bitrix24 offers customizable reports and shared dashboards for real-time visibility. Managers can generate reports on sales, tasks, and workloads. Deeper CRM analytics sit in higher tiers.
销售员： Dashboards turn daily activity into insights on sales performance. You can see which reps close the most and where deals stall. That helps you coach the team with real numbers.
9. Integrations, Documents & Mobile Apps
Bitrix24： A built-in office suite handles documents, spreadsheets, and 演示文稿. File sharing, version control, and live co-editing let teams upload files and work together. Mobile apps for iOS and Android keep the CRM in your pocket.
销售员： Salesmate connects with 700+ other apps, including Google Apps, Microsoft Apps, and Slack. Zapier integrations fill any gaps, and developers get all the necessary APIs. Its mobile CRM gives full access to data on the go.
10. 定价与成本
Here are both price lists side by side.
| 层级 | Bitrix24 | 销售员 |
|---|---|---|
| 入口 | Basic: $49/organization/month | 基础版：23 美元/用户/月 |
| 中 | Standard: $99/organization/month | 专业版：39 美元/用户/月 |
| 上 | Professional: $199/organization/month | 企业版：每用户每月 63 美元 |
| 顶部 | Enterprise: $399/organization/month | — |
| 计费模式 | 每个组织 | 每用户 |
| 免费试用 | 30 days (Professional) | 15天，无卡 |
Bitrix24： Flat pricing gets cheaper per person as your team grows. Per-user tools like Zendesk and Freshworks get pricier with every new seat. That can save money for teams that hire often.
销售员： Like several other companies in this space, Salesmate bills per seat. Three users on Basic cost $69 a month, already above Bitrix24 Basic. Per-seat billing still suits smaller businesses with only a few reps.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| One or two sales reps | 销售员 | Lower price per seat |
| A growing team on a budget | Bitrix24 | One flat price for everyone |
| 项目管理 | Bitrix24 | Gantt charts and Kanban views |
| Phone-heavy selling | 销售员 | Built-in calling and voicemail drops |
| Internal chat and video | Bitrix24 | Full communications tools |
| 适合初学者的设置 | 销售员 | Simpler, sales-only layout |
💰 您的预算
Salesmate costs less for solo reps and tiny teams. Bitrix24 wins once headcount grows, since paid plans aren’t billed per seat.
🔌 您的技术栈
Salesmate offers various options for linking the apps your team already uses. Bitrix24 replaces many of those apps instead of connecting to them.
📝 您的销售流程
Pick Salesmate if calls, emails, and deal stages fill your day. Pick Bitrix24 if sales is one part of a bigger operation.
🎓您的经验水平
With so many features, Bitrix24 can overwhelm new users, so plan time to train users. Salesmate is a simple CRM by comparison, and reviewers call setup incredibly easy.
🆓 免费试用和演示
Salesmate gives you 15 days with every feature unlocked. Bitrix24 pairs its free plan with a 30-day Professional trial.
🛟 支持选项
Salesmate holds a 4.1/5 Trustpilot score, and its support team gets frequent praise. Bitrix24 offers webinars, tutorials, and support resources, but some users say fixes take a while. Trustpilot reviewers add that Salesmate’s agents offer numerous workarounds when features fall short.
🔒 数据隐私和 安全
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm data residency with either vendor.
切换指南
Already using one of these tools? Here’s what changes if you switch. If this is your third or fourth CRM, a clean data export matters most.
🔄 Switching from Bitrix24 to Salesmate?
✅ 你将获得：
- 内置通话功能，支持录音和语音信箱留言。
- Sandy AI for email drafts and call summaries
- A cleaner, sales-only user interface
❌ 你会失去什么：
- Project tools like Gantt charts and task boards
- Group chats, video calls, and HR tools
- Flat pricing that covers your whole team
📋 如何切换：
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start Salesmate’s 15-day trial and invite your team.
- Import the CSV files and rebuild your pipeline stages.
🔄 Switching from Salesmate to Bitrix24?
✅ 你将获得：
- Tasks, projects, and team chat in one workspace
- Websites, landing pages, and online stores
- Flat monthly pricing as your team grows
❌ 你会失去什么：
- Sandy AI’s call summaries and lead scoring
- A simpler layout built only for selling
- Quick support that reviewers often praise
📋 如何切换：
- Export contacts and deals from Salesmate.
- Create a free Bitrix24 account.
- Import your data into the CRM and map each field.
我们的评测没有涵盖的内容
This comparison focused on small and midsize teams using cloud plans. We didn’t test Bitrix24’s on-premise edition or Salesmate’s Enterprise onboarding. Calling costs, telephony credits, and large data migrations weren’t part of this review. Features and prices may change after September 2026.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 Pricing for Growing Teams | Bitrix24 |
| 🚀 核心功能 | Bitrix24 |
| 📁 项目管理 | Bitrix24 |
| 💬 团队沟通 | Bitrix24 |
| 🌐 Sites & Lead Capture | Bitrix24 |
| 📞 Calling & 外联 | 销售员 |
| 👶 易用性 | 销售员 |
| 🔌 集成 | 销售员 |
| 🏆 总冠军 | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 5 out of 8 categories.
最适合： Growing teams, project-heavy businesses, and companies that want one workspace
Bitrix24 and Salesmate solve different problems. Bitrix24 is an all in one platform that bundles CRM, projects, and communications tools. Salesmate is a sales CRM built around calls, emails, and deals.
Salesmate is the better pick for small sales teams that live on the phone. Its support earns strong reviews, and setup is quick.
For most businesses, though, Bitrix24 gives you more for the money. One flat price covers selling, tasks, and chat for the whole team.
更多与Bitrix24的比较
Here’s how Bitrix24 stacks up against other popular picks.
Bitrix24 胜出： flat team pricing, built-in project management, and internal video calls.
HubSpot 在以下方面胜出： a more user friendly interface, stronger email marketing tools, and a larger app marketplace.
Bitrix24 胜出： free team chat, a website and store builder, and HR tools in the same account.
Zoho CRM 的优势在于： more customization options, deeper sales analytics, and a cleaner CRM layout.
Bitrix24 对比 点击上
Bitrix24 胜出： a full sales pipeline, a contact center for calls and chats, and CRM web forms.
ClickUp 在以下方面胜出： faster onboarding, cleaner task views, and more flexible docs and wikis.
Salesmate 的对比更多
Here’s how Salesmate measures up against other sales CRMs.
Salesmate 获胜条件： built-in calling, Sandy AI summaries, and website chatbots for lead capture.
管道驱动 获胜方式： a pipeline-first design, a bigger integration marketplace, and a larger user community.
Salesmate vs Freshsales 客户关系管理
Salesmate 获胜条件： a built-in meeting scheduler, multi-channel journeys, and support that G2 reviewers rate higher.
Freshsales CRM 的优势在于： a lower entry price, a broader Freshworks product family, and a roadmap G2 reviewers prefer.
Salesmate 获胜条件： lower cost per seat, faster setup, and calling included out of the box.
Salesforce 获胜方式： advanced lead management, deep customization, and a better fit for large enterprises.
常见问题解答
Bitrix24 是用来做什么的？
It’s used for CRM, project management, and team communication. Businesses track leads, assign tasks, chat, and hold video calls in one shared workspace.
Bitrix24是免费的吗？
Yes. A free plan includes core CRM, tasks, chat, and 5 GB of storage. Invoicing, workflow automation, and other advanced features need a paid plan.
Bitrix24 使用安全吗？
It hosts data on Amazon Web Services and uses SSL encryption. Turn on two-factor login and check data residency rules for your region.
Salesmate是做什么用的？
Sales teams use it to manage contacts, track deals, make calls, and automate follow ups. Its Sandy AI also drafts emails and summarizes calls.
Bitrix24有哪些局限性？
The biggest limits are a steep learning curve and a crowded interface. Some users also report bugs, limited customization, and slow support responses.
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