⚡ Szybki werdykt:
- Wycena: Bitrix24 starts at $49/organization/month. Salesmate starts at $23/user/month.
- Najlepiej dla: Bitrix24 for teams that want CRM, projects, and chat together. Salesmate for phone-heavy sales teams.
- Kluczowa różnica: Bitrix24 bills per organization. Salesmate bills per seat.
- Nasz wybór: Bitrix24 for most teams. It bundles more tools at one flat price.
Salesmate’s price looks cheaper than Bitrix24’s at first glance.
But one charges per user, and the other charges per company.
Add a third sales rep, and the math flips.
Price is only part of the story, though.
Bitrix24 is a full workspace, while Salesmate is a focused sales CRM tool.
Przegląd
This Bitrix24 vs Salesmate comparison looks at pricing, key features, and ease of use.
It draws on extensive research of docs, pricing pages, and G2 reviews.
Nasi autorzy spędzili także trochę czasu w praktyce, testując każde z narzędzi.
Those notes appear in the “What Our Team Noticed” sections below.
Czym jest Bitrix24?
Bitrix24 is a cloud-based workspace for CRM, projects, and team chat.
It handles sales management and internal communications on a single platform.
You get contact management, a sales funnel, and task management tools.
It also includes group chats, video calls, and a shared activity stream.
The platform serves małe firmy and medium sized businesses alike.
Here’s a quick video tour of how it all fits together.
Bitrix24
One subscription covers CRM, tasks, chat, and websites. Your whole team works from one place.
Cennik Bitrix24
Bitrix24 charges a flat monthly fee, not a price on a per user basis.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Podstawowy | 49 USD/organizacja/miesiąc | Small teams moving off the free plan |
| Standard | 99 USD/organizacja/miesiąc | Growing teams that need marketing tools |
| Profesjonalny | 199 USD/organizacja/miesiąc | Teams that need advanced automatyzacja |
| Przedsiębiorstwo | 399 USD/organizacja/miesiąc | Large companies with many branches |
Pricing verified September 2026.
Bezpłatny okres próbny: Yes. You can test the Professional plan free for 30 days.
Gwarancja zwrotu pieniędzy: Refund terms aren’t part of our pricing dane. Check them with Bitrix24 before paying yearly.
📌 Notatka: A free plan also exists with core CRM tools and 5 GB of storage. Communication tools stay free for unlimited users. Annual billing saves 20%, and two-year billing saves 31%.
⚠️ Ostrzeżenie: Our research notes list a $39 Plus plan and a 12-user free plan. Bitrix24’s current lineup doesn’t match that, so we kept our verified figures above. The free plan also skips invoicing and workflow automation. Confirm prices on Bitrix24’s site before you buy.
Kluczowe korzyści Bitrix24
Here’s what makes Bitrix24 worth a look:
- Jedno miejsce pracy: CRM, project management tools, and collaboration tools live together. You skip paying for separate apps.
- Cena ryczałtowa: Paid plans cover your whole team. Your bill doesn’t jump each time you hire.
- Śledzenie projektu: Gantt charts and workload views help with managing projects. Deadlines stay visible to everyone.
- Sztuczna inteligencja drugiego pilota: This assistant helps you find features and finish tasks faster. It’s handy while you learn the platform.
- Contact Center: Inbound inquiries from chat, email, and phone flow into the CRM. No lead gets lost in a separate skrzynka odbiorcza.
- Extranet Access: You can invite outside partners into selected workspaces. They see only what you share.
Co zauważył nasz zespół
Nasz pisarz signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Zalety i wady Bitrix24
✅ Zalety
- Combines CRM, projects, and chat in one workspace
- Flat monthly price covers your whole team
- Free plan works well for small projects
- Aplikacje mobilne na iOS i Android
❌ Wady
- Wymagająca nauka dla nowych użytkowników
- Busy interface can feel overwhelming
- Support tickets can take a while to resolve
Czym jest Salesmate?
Salesmate is a cloud-based CRM built mainly for sales teams.
It helps sales reps track deals, book meetings, and follow up faster.
The Salesmate CRM calls itself a unified platform for sales, marketing, and support.
A nieruchomość company, SaaS startup, or clinic can use it to win customers.
Its goal is to help you close more deals and build lasting customer relationships.
This video walks through Salesmate’s main screens.
Kolega handlowy
Calls, emails, and deals sit in one clean view. Start a free trial today with no credit card.
Cennik Salesmate
Salesmate charges per seat, so your bill grows with your team.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Podstawowy | 23 USD/użytkownik/miesiąc | Reprezentacje indywidualne i bardzo małe zespoły |
| Zawodowiec | 39 USD/użytkownik/miesiąc | Rozwijające się zespoły potrzebujące automatyzacji |
| Biznes | 63 USD/użytkownik/miesiąc | Sales teams that need deeper reporting |
Pricing verified September 2026.
Bezpłatny okres próbny: Yes. You get 15 days with no credit card required.
Gwarancja zwrotu pieniędzy: We didn’t find refund terms in our data. Read Salesmate’s billing terms before an annual plan.
📌 Notatka: Salesmate also sells a custom Enterprise tier. Phone numbers and calling minutes cost extra. Past Black Friday deals took 10% off annual plans.
⚠️ Ostrzeżenie: Some reviewers say Salesmate deleted leads after a missed payment. Keep billing current so accounts stay active, and export data often. Some review sites also show higher monthly-billing prices, so confirm at checkout.
Kluczowe korzyści Salesmate
Here’s why sales teams shortlist Salesmate:
- Wbudowane połączenia: Call recording and voicemail drops come built in. That’s a huge plus for phone-heavy teams.
- Sandy AI: It drafts emails, summarizes calls, and qualifies leads. Reps spend less time on admin.
- Spotkanie Harmonogram: Prospects pick a time from your link. No more back-and-forth emails.
- Podróże automatyzacyjne: Multi-channel drip campaigns and follow ups run on their own. You automate repetitive tasks once.
- Less Data Entry: Contacts get enriched and conversations get logged automatically. Your records stay current.
- Elastyczna konfiguracja: Salesmate’s platform is fully customizable for unique sales steps. It replaces disjointed systems to save time.
Co zauważył nasz zespół
Our writer signed up for Salesmate and worked through its pipeline, calling, and email tools. Here’s what stood out:
Zalety i wady Salesmate
✅ Zalety
- Wbudowana funkcja połączeń z nagrywaniem rozmów i odrzucaniem poczty głosowej
- Sandy AI drafts emails and summarizes calls
- Support team gets strong praise on Trustpilot
- 15-dniowy bezpłatny okres próbny bez karty kredytowej
❌ Wady
- Per-user pricing adds up for bigger teams
- Some reviewers report bugs that hurt productivity
- No project management or company-wide chat
Porównanie funkcji
Both tools are CRM software, but they cover different aspects of a business. Below, we compare nine key features and then pricing.
| Funkcja | Bitrix24 | Kolega handlowy |
|---|---|---|
| Cena wywoławcza | 49 USD/organizacja/miesiąc | 23 USD/użytkownik/miesiąc |
| Bezpłatny plan | ✅ | ❌ |
| Wizualny kanał sprzedaży | ✅ | ✅ |
| Zarządzanie projektami | ✅ | ❌ |
| Wbudowane połączenia | ✅ | ✅ |
| Asystent AI | ✅ Drugi pilot | ✅ Sandy AI |
| Strona internetowa i sklep Budowniczy | ✅ | ❌ |
| Formularze internetowe | ✅ | ✅ |
| Team Chat & Video Calls | ✅ | ❌ |
| Najlepsze dla | All-in-one teams | Zespoły skoncentrowane na sprzedaży |
1. Podstawowy CRM i zarządzanie kontaktami
Bitrix24: The Bitrix24 CRM puts customer data and interactions in one database. You manage leads, deals, contacts, and companies side by side. A product catalog lets you add items straight into deals.
Kolega handlowy: Contact & Deal Intelligence shows emails, calls, and notes on one timeline. You can track companies and review all past customer interactions. Automatic enrichment cuts manual work.
2. Lejek sprzedaży i śledzenie transakcji
Bitrix24: Bitrix24 moves prospects through custom pipeline stages. Lead management tools help you capture, track, and nurture each lead. It works as a classic CRM for teams that also run projects.
Kolega handlowy: The visual sales pipeline makes it easy to track deals by stage. Pipeline management feels focused because selling is the tool’s main job. Sales forecasting shows what’s likely to close.
3. Zarządzanie projektami i zadaniami
Bitrix24: This is where Bitrix24 pulls ahead. Tasks come with deadlines, assignees, progress tracking, and workload views. Gantt charts show whole project timelines at a glance.
Kanban boards give each project a simple card-and-column view.
Kolega handlowy: Salesmate handles tasks tied to deals, like calls and reminders. It has no Gantt charts or full project boards. Teams that run client projects will need a second tool.
⚠️ Ostrzeżenie: Deliver projects after the sale? Budget for an extra project tool with Salesmate.
4. Workflow Automation & AI
Bitrix24: Automation features send routine updates and reminders for you. Automated workflows push deals and tasks forward without manual follow-up. Co-Pilot, the built-in AI, helps you find features and handle tasks.
Kolega handlowy: Salesmate’s journeys run multi-channel drip campaigns without manual effort. Sandy AI handles admin work and scores leads. Chatbots greet site visitors and pass warm leads to reps.
⚠️ Ostrzeżenie: Reviewers note Salesmate isn’t the strongest pick for marketing automation. Some also report bugs in automation journeys and the email template editor.
5. Team Collaboration & Internal Communications
Bitrix24: Bitrix24 works like a communications platform for your whole company. Group chats, video calls, and a social-style feed keep remote teams connected. Screen sharing and shared calendars come along too.
HR tools add an employee directory, a company structure chart, and absence tracking.
Kolega handlowy: Salesmate keeps collaboration close to deals. You can tag teammates, share notes, and keep a full communication history. There’s no company-wide chat or video meeting space.
💡 Wskazówka: Bitrix24’s feed can bury updates. Customize the left-hand menu to hide tools you don’t use.
6. Email & Meeting Scheduling
Bitrix24: Bitrix24 connects email inboxes to the CRM and logs messages to deals. Shared calendars help teams plan around each other. Email marketing campaigns come with higher paid plans.
Kolega handlowy: Salesmate offers email templates, email tracking, and a Chrome extension that works inside Gmail. You see opens and clicks without leaving your inbox.
Its meeting scheduler lets prospects book meetings from a single link.
7. Web Forms, Sites & Lead Generation
Bitrix24: Bitrix24 includes a builder for sites, landing pages, and online stores. CRM web forms drop new leads straight into your pipeline. You can also connect Google Analytics to track visits.
Kolega handlowy: You can create personalized forms and embed them on your website. You can also share them by link. Every submission lands in the CRM for faster lead generation.
8. Raportowanie i analityka
Bitrix24: Bitrix24 offers customizable reports and shared dashboards for real-time visibility. Managers can generate reports on sales, tasks, and workloads. Deeper CRM analytics sit in higher tiers.
Kolega handlowy: Dashboards turn daily activity into insights on sales performance. You can see which reps close the most and where deals stall. That helps you coach the team with real numbers.
9. Integrations, Documents & Mobile Apps
Bitrix24: A built-in office suite handles documents, spreadsheets, and prezentacje. File sharing, version control, and live co-editing let teams upload files and work together. Mobile apps for iOS and Android keep the CRM in your pocket.
Kolega handlowy: Salesmate connects with 700+ other apps, including Google Apps, Microsoft Apps, and Slack. Zapier integrations fill any gaps, and developers get all the necessary APIs. Its mobile CRM gives full access to data on the go.
10. Ceny i koszty
Here are both price lists side by side.
| Szczebel | Bitrix24 | Kolega handlowy |
|---|---|---|
| Wejście | Basic: $49/organization/month | Podstawowy: 23 USD/użytkownika/miesiąc |
| Średni | Standard: $99/organization/month | Pro: 39 USD/użytkownik/miesiąc |
| Górny | Professional: $199/organization/month | Firma: 63 USD/użytkownik/miesiąc |
| Szczyt | Enterprise: $399/organization/month | — |
| Model rozliczeniowy | Na organizację | Na użytkownika |
| Bezpłatny okres próbny | 30 days (Professional) | 15 dni, bez karty |
Bitrix24: Flat pricing gets cheaper per person as your team grows. Per-user tools like Zendesk and Freshworks get pricier with every new seat. That can save money for teams that hire often.
Kolega handlowy: Like several other companies in this space, Salesmate bills per seat. Three users on Basic cost $69 a month, already above Bitrix24 Basic. Per-seat billing still suits smaller businesses with only a few reps.
Różne scenariusze
| Jeśli potrzebujesz… | Wybierać | Dlaczego |
|---|---|---|
| One or two sales reps | Kolega handlowy | Lower price per seat |
| A growing team on a budget | Bitrix24 | One flat price for everyone |
| Zarządzanie projektami | Bitrix24 | Gantt charts and Kanban views |
| Phone-heavy selling | Kolega handlowy | Built-in calling and voicemail drops |
| Internal chat and video | Bitrix24 | Full communications tools |
| Przyjazna dla początkujących konfiguracja | Kolega handlowy | Simpler, sales-only layout |
💰 Twój budżet
Salesmate costs less for solo reps and tiny teams. Bitrix24 wins once headcount grows, since paid plans aren’t billed per seat.
🔌 Twój zestaw technologii
Salesmate offers various options for linking the apps your team already uses. Bitrix24 replaces many of those apps instead of connecting to them.
📝 Twój proces sprzedaży
Pick Salesmate if calls, emails, and deal stages fill your day. Pick Bitrix24 if sales is one part of a bigger operation.
🎓 Twój poziom doświadczenia
With so many features, Bitrix24 can overwhelm new users, so plan time to train users. Salesmate is a simple CRM by comparison, and reviewers call setup incredibly easy.
🆓 Bezpłatne wersje próbne i dema
Salesmate gives you 15 days with every feature unlocked. Bitrix24 pairs its free plan with a 30-day Professional trial.
🛟 Opcje wsparcia
Salesmate holds a 4.1/5 Trustpilot score, and its support team gets frequent praise. Bitrix24 offers webinars, tutorials, and support resources, but some users say fixes take a while. Trustpilot reviewers add that Salesmate’s agents offer numerous workarounds when features fall short.
🔒 Prywatność danych i Bezpieczeństwo
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm data residency with either vendor.
Przewodnik po przełączaniu
Already using one of these tools? Here’s what changes if you switch. If this is your third or fourth CRM, a clean data export matters most.
🔄 Switching from Bitrix24 to Salesmate?
✅ Co zyskasz:
- Wbudowane połączenia z nagrywaniem i odbieraniem poczty głosowej
- Sandy AI for email drafts and call summaries
- A cleaner, sales-only user interface
❌ Co stracisz:
- Project tools like Gantt charts and task boards
- Group chats, video calls, and HR tools
- Flat pricing that covers your whole team
📋 Jak przełączyć:
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start Salesmate’s 15-day trial and invite your team.
- Import the CSV files and rebuild your pipeline stages.
🔄 Switching from Salesmate to Bitrix24?
✅ Co zyskasz:
- Tasks, projects, and team chat in one workspace
- Websites, landing pages, and online stores
- Flat monthly pricing as your team grows
❌ Co stracisz:
- Sandy AI’s call summaries and lead scoring
- A simpler layout built only for selling
- Quick support that reviewers often praise
📋 Jak przełączyć:
- Export contacts and deals from Salesmate.
- Create a free Bitrix24 account.
- Import your data into the CRM and map each field.
Czego nie objęła nasza recenzja
This comparison focused on small and midsize teams using cloud plans. We didn’t test Bitrix24’s on-premise edition or Salesmate’s Enterprise onboarding. Calling costs, telephony credits, and large data migrations weren’t part of this review. Features and prices may change after September 2026.
Ostateczny werdykt
| Kategoria | Zwycięzca |
|---|---|
| 💰 Pricing for Growing Teams | Bitrix24 |
| 🚀 Główne funkcje | Bitrix24 |
| 📁 Zarządzanie projektami | Bitrix24 |
| 💬 Komunikacja zespołowa | Bitrix24 |
| 🌐 Sites & Lead Capture | Bitrix24 |
| 📞 Calling & Sięgać dalej niż ktoś coś | Kolega handlowy |
| 👶 Łatwość użytkowania | Kolega handlowy |
| 🔌 Integracje | Kolega handlowy |
| 🏆 Zwycięzca klasyfikacji generalnej | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 5 out of 8 categories.
Najlepiej dla: Growing teams, project-heavy businesses, and companies that want one workspace
Bitrix24 and Salesmate solve different problems. Bitrix24 is an all in one platform that bundles CRM, projects, and communications tools. Salesmate is a sales CRM built around calls, emails, and deals.
Salesmate is the better pick for small sales teams that live on the phone. Its support earns strong reviews, and setup is quick.
For most businesses, though, Bitrix24 gives you more for the money. One flat price covers selling, tasks, and chat for the whole team.
Więcej informacji o Bitrix24 w porównaniu
Here’s how Bitrix24 stacks up against other popular picks.
Bitrix24 wygrywa w kategoriach: flat team pricing, built-in project management, and internal video calls.
HubSpot wygrywa w kategoriach: a more user friendly interface, stronger email marketing tools, and a larger app marketplace.
Bitrix24 wygrywa w kategoriach: free team chat, a website and store builder, and HR tools in the same account.
Zoho CRM wygrywa w następujących kategoriach: more customization options, deeper sales analytics, and a cleaner CRM layout.
Bitrix24 kontra Kliknij w górę
Bitrix24 wygrywa w kategoriach: a full sales pipeline, a contact center for calls and chats, and CRM web forms.
ClickUp wygrywa w kategoriach: faster onboarding, cleaner task views, and more flexible docs and wikis.
Więcej o Salesmate w porównaniu
Here’s how Salesmate measures up against other sales CRMs.
Salesmate wygrywa w: built-in calling, Sandy AI summaries, and website chatbots for lead capture.
Pipedrive wygrywa na: a pipeline-first design, a bigger integration marketplace, and a larger user community.
Salesmate kontra Freshsales CRM
Salesmate wygrywa w: a built-in meeting scheduler, multi-channel journeys, and support that G2 reviewers rate higher.
Freshsales CRM wygrywa w następujących kategoriach: a lower entry price, a broader Freshworks product family, and a roadmap G2 reviewers prefer.
Salesmate wygrywa w: lower cost per seat, faster setup, and calling included out of the box.
Salesforce wygrywa na: advanced lead management, deep customization, and a better fit for large enterprises.
Często zadawane pytania
Do czego służy Bitrix24?
It’s used for CRM, project management, and team communication. Businesses track leads, assign tasks, chat, and hold video calls in one shared workspace.
Czy Bitrix24 jest darmowy?
Yes. A free plan includes core CRM, tasks, chat, and 5 GB of storage. Invoicing, workflow automation, and other advanced features need a paid plan.
Czy korzystanie z Bitrix24 jest bezpieczne?
It hosts data on Amazon Web Services and uses SSL encryption. Turn on two-factor login and check data residency rules for your region.
Do czego służy Salesmate?
Sales teams use it to manage contacts, track deals, make calls, and automate follow ups. Its Sandy AI also drafts emails and summarizes calls.
Jakie są ograniczenia Bitrix24?
The biggest limits are a steep learning curve and a crowded interface. Some users also report bugs, limited customization, and slow support responses.
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