Bitrix24 Review: Powerful All-in-One CRM in 2025?

Feeling overwhelmed by the sheer number of CRMs out there? You’re not alone.

Finding the right tool to manage your contacts, sales, and projects can feel like searching for a needle in a haystack.

But what if there was one platform that could do it all?

Enter Bitrix24, a powerful 客户关系管理 that promises to streamline your business processes.

In this review, we’ll dive deep into Bitrix24’s features, pricing, and potential drawbacks to help you decide if it’s the right fit for you.

Bitrix24

Ready to take control of your projects and boost your team’s productivity? Bitrix24 provides you with the tools you need to excel in project management. With over 10 million users worldwide.

免费试用 Bitrix24

什么是 Bitrix24？

Imagine a digital office where everything is organized, and everyone knows what they need to do.

That’s basically what Bitrix24 is! It’s like a Swiss Army knife for businesses.

This single platform combines various tools to help you manage your work.

Think of it as a central hub for your company.

You get a Bitrix24 客户关系管理 to keep track of all your customers.

There are tools available to assist with sales management, such as tracking deals and building sales funnels.

You can even automate tasks with workflow 自动化.

This means the system can perform tasks automatically, such as sending emails or assigning tasks, saving you time and effort.

Bitrix24 also has tools for managing projects and collaborating with your team.

It’s like having your email, chat, calendars, and file sharing all in one place.

Who Created Bitrix24?

Bitrix24 was the brainchild of Sergey Rizhikov and a team of developers. They launched the first version back in 2012.

Their vision? To create 客户关系管理 software that was more than just a contact list.

They aimed to create an all-in-one platform with a user-friendly interface that would enable businesses to manage every aspect of their operations.

From marketing campaigns to the sales process, Bitrix24 aims to consolidate all essential tools in one place.

This helps teams communicate more effectively, stay organized, and accomplish more.

Top Benefits of Bitrix24

• All-in-one solution: Bitrix24 combines all the essential tools you need to run your business, including CRM, project management, communications, and collaboration tools. This means no more switching between different apps and platforms.
• Boosts productivity: By streamlining workflows and automating tasks, Bitrix24 helps you get more done in less time. This frees up your team to focus on what matters most.
• Improves communication: With built-in chat, video conferencing, and social intranet features, Bitrix24 makes it easy for everyone to stay connected and collaborate effectively.
• Scalable for any business: 无论你是自由职业者， 小型企业, or a large enterprise, Bitrix24 can adapt to your needs. It offers flexible plans and pricing to suit businesses of all sizes.
• 便于使用： Despite its comprehensive features, Bitrix24 has a user-friendly interface that’s easy to navigate, even for beginners.
• Mobile access: Stay connected and manage your work on the go with Bitrix24’s mobile app.
• Affordable pricing: Bitrix24 offers you a free plan with basic features, as well as paid plans with more advanced functionality. This makes it a cost-effective solution for businesses with limited budgets.
• 出色的客户支持： Bitrix24 provides comprehensive customer support resources, including online documentation, tutorials, and a helpful community forum.

最佳功能

Bitrix24 is packed with features designed to simplify your work and boost your productivity.

It’s more than just a 客户关系管理 tool; it’s a complete business management platform that helps you streamline everything from sales & marketing to customer relationships and team collaboration.

Let’s take a closer look at some of its standout features:

1. Powerful CRM

Bitrix24’s 客户关系管理 is a powerful tool for managing your customer relationships.

It helps you keep track of all your interactions with leads and customers, from initial contact to closing deals and providing support.

You can easily manage contacts, track deals, build sales funnels, and generate reports to analyze your sales performance.

2. Task & Project Management

Bitrix24 provides robust project management tools to help you plan, organize, and track your projects effectively.

You can create tasks, assign them to team members, set deadlines, & monitor progress all in one place.

The platform also provided tools for collaboration, such as shared calendars, document management, and online workspaces.

This makes it easier for 小型企业 to manage their workload efficiently.

3. Sites & Store

With Bitrix24, you can create professional websites and online stores without any coding knowledge.

This is a great feature for businesses looking to establish an online presence.

You can choose from various templates, customize your design, and easily manage your content and products.

4. HR & Automation

Bitrix24 includes tools to help you manage your human resources, such as employee onboarding, 时间跟踪, and absence management.

It also offers powerful workflow automation capabilities, allowing you to automate repetitive tasks & streamline your business processes.

This saves you time and reduces the risk of errors.

5.协作工具

Bitrix24 excels at providing a wide range of collaboration tools to enhance teamwork and communication.

It’s a true communications platform with features such as instant messaging, video conferencing, and a social intranet.

This helps teams stay connected and work together seamlessly, whether they’re in the office or working remotely.

You can share documents, manage projects together, and keep everyone on the same page.

I’ve broadened the focus to encompass the overall collaborative nature of Bitrix24.

定价

计划名称	价格（每年结算）	主要特点
基本的	$49/organization/month	24 GB Storage, 5 Users, collaboration, CRM.
标准	$87/organization/month	100 GB Storage, 50 Users, collaboration, CRM.
专业的	$175/organization/month	1024 GB Storage, 100 Users, collaboration, CRM.
企业	$350/organization/month	3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.

Alternatives to Bitrix24

以下是几个 Bitrix24 替代品 并简要介绍每项内容：

• 晋升: 专为代理商和企业设计的一体化营销和销售平台，提供包括漏斗构建器、电子邮件营销、短信自动化和客户管理在内的全面工具。
• 管道驱动: 这是一款以销售为中心的 CRM，以直观的可视化销售管道著称，帮助团队高效地管理交易和跟踪进度。
• 买: 专门为小型企业提供自动化服务，将客户关系管理功能与电子邮件营销和销售管道管理相结合。
• 主动营销活动: 客户体验自动化平台集成了营销、销售和电子商务功能，可实现个性化沟通和自动化工作流程。
• HubSpot: A widely recognized platform offering a suite of “hubs” for sales, marketing, customer service, content management, and operations, ideal for businesses seeking integrated solutions.
• ClickFunnels: Primarily a sales funnel and landing page builder with some lead collection and basic email marketing capabilities, focusing on conversion-driven online campaigns.
• 民间: 简单、集成、主动的 CRM，具有销售管道、电子邮件营销活动、联系人管理和工作流程自动化等功能。
• 即刻: This company specializes in lead generation and 冷电子邮件推广, providing customer relationship management, lead tracking, and sales process automation.
• 点击: 多功能工作管理平台，可定制为 CRM，提供联系人管理、销售管道视图、电子邮件集成和可定制仪表板等功能。
• 周一 CRM: 这是一个高度可定制的平台，结构类似电子表格，可进行全周期销售线索管理、销售预测、电子邮件同步和活动跟踪。
• 胶囊 CRM: 这是一款以增长为导向的 CRM，设计简单，可帮助企业管理联系人、跟踪销售交易，并利用多管道和任务管理等功能维护客户关系。
• Insightly: 适用于中小型企业的客户关系管理软件，提供联系人和项目管理、工作流程自动化、强大的报告功能以及友好的用户界面。
• Freshsales CRM: 这是一个经济高效的选择，可为销售团队提供广泛的功能，包括线索沟通、转换工具、基于人工智能的线索评分和强大的集成功能。
• 销售团队: 一个强大的、行业领先的 CRM 平台，为销售、营销和服务提供广泛的功能，以其高度的可定制性和可扩展性而闻名，适用于大型企业。
• Zendesk: 主要是一个客户服务和支持平台，同时提供强大的客户关系管理功能，提供端到端的客户互动管理和分析。

Bitrix24 Compared

Here’s a brief comparison of Bitrix24 with these software solutions:

• Bitrix24 vs GoHighLevel: Bitrix24 is an all-in-one workspace that includes CRM, project management, and collaboration tools, whereas GoHighLevel is a sales and marketing platform that emphasizes automation and lead generation.
• Bitrix24 vs Pipedrive: Bitrix24 offers a comprehensive suite that includes CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
• Bitrix24 与 Keap: Bitrix24 提供广泛的协作和 CRM 功能，而 Keap 则擅长营销自动化和详细的销售流程管理。
• Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件，而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
• Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能，但通常学习难度较大；HubSpot 则提供用户友好、集成的营销、销售和服务平台。
• Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统；ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
• Bitrix24 vs Folk: Bitrix24 is a comprehensive platform for various business functions, while Folk is a more focused, collaborative contact management system.
• Bitrix24 vs Instantly: Bitrix24 offers a comprehensive suite of business tools, including CRM, whereas Instantly specializes in automated 冷电子邮件 outreach and sales cadences.
• Bitrix24 与 点击: Bitrix24 is an integrated platform for CRM, project management, and collaboration, while ClickUp is a versatile work management tool with customizable views.
• Bitrix24 vs Monday: Bitrix24 offers a comprehensive business solution with CRM, while Monday CRM provides highly visual and customizable workflows for project and client management.
• Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration capabilities; Capsule CRM is a simpler, more streamlined tool for managing contacts and sales pipelines.
• Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件，具有强大的协作和项目工具；Insightly 是一款具有集成项目管理功能的 CRM，通常受到小型企业的青睐。
• Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM, while Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
• Bitrix24 vs Salesforce: Bitrix24 offers an all-in-one solution for businesses of various sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

Personal Experience with Bitrix24

My team recently adopted Bitrix24 to manage a new marketing campaign, and the results were impressive.

We were initially drawn to its all-in-one approach, and it quickly proved invaluable in streamlining our workflow and boosting productivity.

Here’s how we leveraged Bitrix24’s features to achieve our goals:

• Built a streamlined sales funnel: We used Bitrix24’s 客户关系管理 to create a clear visual representation of our sales funnel. This helped us track leads, identify bottlenecks, and optimize our conversion rates at each stage.
• Improved team communication: The platform’s communications tools, like instant messaging and video conferencing, kept everyone connected and informed throughout the campaign. This fostered a collaborative environment, ensuring everyone was on the same page.
• Automated key tasks: We utilized Bitrix24’s automation features to streamline repetitive tasks, including sending email follow-ups and assigning tasks to team members. This freed up valuable time, allowing us to focus on more strategic initiatives.
• Gathered valuable leads: Bitrix24’s web forms made it easy to capture leads from our website and landing pages. This allowed us to grow our contact list and nurture potential customers.
• Scaled our efforts with ease: As our campaign grew, we were able to add unlimited users to Bitrix24 without incurring extra costs. This ensured everyone on the team had access to the tools and information they needed to contribute effectively.

Overall, Bitrix24 played a crucial role in the success of our marketing campaign.

Its comprehensive features, ease of use, & affordability make it a valuable asset for any business looking to improve productivity and achieve its goals.

最后的想法

Bitrix24 is a powerful all-in-one platform with a lot to offer.

It’s great for managing customer relationships, projects, and team communication.

You can even build websites and automate tasks.

While it has a few drawbacks, like a steeper learning curve and limited third-party integrations, the benefits outweigh the cons, especially for small businesses.

The free plan is a great way to try it out. If you require additional features, the paid plans remain affordable.

Ready to give Bitrix24 a try? Sign up for a free account today and see how it can transform your business!

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