⚡ 快速结论：
- 定价： 敏捷 客户关系管理 has a free plan, then Starter at $8.99. Nutshell 客户关系管理 starts at $13/user/month.
- 最适合： Agile CRM suits budget teams wanting sales, marketing, and helpdesk together. Nutshell CRM suits B2B sales teams that value ease of use.
- 主要区别： Agile CRM adds helpdesk ticketing and gamification. Nutshell CRM adds free data migration and AI meeting summaries.
- 我们的选择： Nutshell CRM for most teams. Both rate 2.8, but Nutshell wins more categories.
A free CRM can still cost you money.
Agile CRM offers a free version for small teams.
Nutshell CRM skips the free plan and bills per user from day one.
On paper, Agile CRM looks like the easy pick.
But missed emails and slow bug fixes carry a price too.
This Agile CRM vs Nutshell CRM breakdown shows where each tool earns its place.
概述
This Agile CRM vs Nutshell CRM comparison covers pricing, pipelines, 自动化, support, and ease of use.
我们查阅了这两款工具的文档、定价页面和用户评价。
Our writers also spent hands-on time with each CRM system.
这些笔记出现在下面的“我们的团队注意到”部分中。
By the end, you’ll know which one fits your sales process.
什么是敏捷CRM？
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It puts sales, marketing, and customer service on a single platform.
The company has operated since 2013, with offices in 印度 还有菲律宾。
Agile CRM says over 15,000 customers use it globally.
G2 Crowd has also recognized it as a leader in the CRM market.
Its main 沥青 is simple: lots of features at a low price.
Here’s a quick video look at how the platform works.
敏捷CRM
Run deals, email campaigns, and support tickets from one app. The free plan covers up to 10 users.
敏捷CRM定价
Agile CRM has four plans, including a free tier. Paid plans are billed per user.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | 自由的 | Teams of up to 10 users testing core CRM tools |
| 起动机 | $8.99 | 小型企业 adding basic marketing automation |
| 常规的 | $29.99 | Growing sales teams that need deeper automation |
| 企业 | $47.99 | Larger teams wanting every feature and integration |
Pricing verified September 2026.
免费试用： You don’t need a trial. The free plan lets you test the core tools with no time limit.
退款保证： We didn’t find a published money-back guarantee. Check the billing terms before paying for a year.
📌 笔记： Paid prices are per user per month. Our pricing data shows no setup fee on any plan.
⚠️ Pricing Conflict: Some 2026 sources list Starter at $9.99 per user per month. That likely reflects monthly billing. We use the CSV figure of $8.99 throughout this article.
敏捷CRM的主要优势
Here’s what makes Agile CRM worth a look:
- Sales, Marketing, and Service Together: One interface covers deals, campaigns, and support tickets. That cuts down on data silos between teams.
- 工作流程自动化： A drag-and-drop builder handles follow-ups, lead scoring, and data entry. You set the rules once.
- Web Engagement Tracking: See how leads behave on your site. Then send automated email campaigns based on that activity.
- 内置服务台： Ticketing turns customer queries into tracked cases. Support staff see the same customer data as sales.
- 销售游戏化： Leaderboards and badges push reps to compete. It’s a light sales enablement tool most CRMs skip.
- Telephony and Meeting Booking: Call leads from inside the CRM. Leads can also book time straight on your calendar.
我们的团队注意到了什么
我们的 作家 signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out from that hands-on time:
The video below walks through the same experience step by step.
敏捷CRM的优缺点
✅ 优点
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk share one platform
- Drag-and-drop automation for follow-ups and lead scoring
- Gamification leaderboards motivate sales reps
❌缺点
- Some users report email delivery problems with no fix in sight
- Bug fixes can take up to two weeks
- 报告 tools feel poorly configured
- Limited custom fields for complex data mapping
Nutshell CRM是什么？
Nutshell CRM is a cloud-based CRM for small to mid-sized B2B sales teams.
该公司总部位于密歇根州安娜堡市。
Its goal is core CRM features in an easy, affordable package.
Most teams become productive within days instead of weeks.
Email marketing, landing pages, and web forms come included with no paid add-ons.
Every plan also includes unlimited contacts and free live support.
This short review video shows Nutshell CRM in action.
Nutshell CRM
Track deals on visual boards and send drip campaigns from one place. Free migration help comes with every plan.
Nutshell CRM定价
Nutshell CRM sells five plans. Every plan is priced per user.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基础 | 每用户每月 13 美元 | Small teams needing contact management, calendar sync, and email templates |
| 生长 | 每用户每月 25 美元 | Teams running multiple pipelines with sales automation |
| 专业版 | 每用户每月 42 美元 | Managers who want the full reporting suite and personal email sequences |
| 商业 | 每用户每月 59 美元 | Growing companies with more complex sales processes |
| 企业 | 每用户每月 79 美元 | Larger teams needing an 审计 日志和优先支持 |
Pricing verified September 2026.
免费试用： Yes. New users get a free 14-day trial.
退款保证： We didn’t find a published money-back guarantee. Use the trial to decide before you pay.
📌 笔记： All plans include unlimited contacts, free data migration, and free live support. Even a single user pays the full per user rate.
⚠️ 警告： There’s no free plan. Costs climb quickly as you add employees, so budget for team growth.
Nutshell CRM 的主要优势
Here’s what makes Nutshell CRM worth a look:
- 学习曲线短： New users get productive within days. Reviews rate it highly for ease of use.
- Visual Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards keep every stage clear.
- Marketing Without Add-Ons: Email marketing, landing pages, and web forms are built in. Forms send new leads straight into the CRM.
- 潜在客户发现工具： ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ shows which companies visit your website.
- Free Migration and Live Support: Nutshell moves your data for free on all plans. Live chat and email support are included too.
- 广泛集成： Connect Google Workspace, Microsoft 365, Slack, and Mailchimp. Zapier adds over 5,000 more apps.
我们的团队注意到了什么
Our writer set up a Nutshell CRM account and built a sales pipeline from scratch. Here’s what stood out from that hands-on time:
简述 CRM 的优缺点
✅ 优点
- 新用户学习曲线极低
- Free data migration and live support on all plans
- 无限联系人，无流量限制
- Email marketing and landing pages included
❌缺点
- 没有免费套餐，只有 14 天试用期。
- 自动化功能不如 HubSpot 先进。 Salesforce
- 电子邮件附件处理需要改进
功能对比
Ready to see how Agile CRM and Nutshell CRM stack up feature by feature?
We’ll walk through nine core features, then finish with pricing and cost.
| 特征 | 敏捷CRM | Nutshell CRM |
|---|---|---|
| 起价 | 自由的 | 每用户每月 13 美元 |
| 免费计划 | ✅ | ❌ |
| 可视化销售流程 | ✅ | ✅ |
| 营销自动化 | ✅ | ✅ |
| Helpdesk Ticketing | ✅ | ❌ |
| 人工智能会议摘要 | ❌ | ✅ |
| 销售游戏化 | ✅ | ❌ |
| 内置通话 | ✅ | ✅ |
| iOS 和安卓应用 | ✅ | ✅ |
| 最适合 | Budget all-in-one teams | B2B销售团队 |
1. 联系人管理
敏捷CRM： The contact management system gives a 360-degree view of each customer. Emails, calls, web visits, and tickets sit on one record.
Company records work the same way, grouping related contacts under one account.
Nutshell CRM： Every plan comes with unlimited contacts and no data limits. You can import contacts from any source with a CSV file. Shared records and activity timelines keep the whole team on the same page.
⚠️ 警告： Agile CRM isn’t built for heavy customization. Businesses that need many custom fields and data mapping may outgrow it.
2. Sales Pipeline & Deals
敏捷CRM： A visual sales pipeline tracks deals and opportunities by stage. Leaderboards let reps compete on deals won and revenue generated.
Nutshell CRM： Drag-and-drop boards show every deal in your sales funnel. Switch between Board, List, Map, and Chart views anytime. Higher plans add multiple pipelines for separate products or teams.
When a deal is ready, send quotes and invoices from the same record.
3. 销售自动化
敏捷CRM： Automation handles follow-ups, lead scoring, and data entry. The drag-and-drop workflow builder needs no coding. You can execute multi-step sequences based on how each contact behaves.
Nutshell CRM： Sales automation covers lead routing and follow-up notifications. It removes time-wasting tasks from your sales team’s day. The rules are simpler than what HubSpot and Salesforce offer.
4. Email Marketing & Automation
敏捷CRM： Marketing teams get email campaigns with A/B testing and personalization. Campaigns can run across email, 社交媒体, and mobile. The email template builder is simple and looks nice, but it’s inflexible.
Nutshell CRM： You can build lists, send bulk email, and run drip campaigns. Landing pages and web forms come included. Pro plans add personal email sequences for one-to-one outreach.
⚠️ 警告： Some Agile CRM users say delivery rates halved, then halved again within months. Send test campaigns before moving your whole list.
5. Lead Capture & Web Engagement
敏捷CRM： Web engagement tools show how leads interact with your site. You can trigger emails based on page visits. Lead scores rise as visitors show more interest.
Nutshell CRM： Web forms add new leads to the CRM automatically. VisitorIQ identifies companies visiting your website, and ProspectorIQ helps you search for fresh B2B leads. Built-in 人工智能工具 also assist with revenue-driving tasks.
6. Calendar & Meetings
敏捷CRM： The online calendar lets leads book meetings directly on your schedule. It syncs with Google Calendar and Outlook. That ends the back-and-forth emails over a meeting date.
Nutshell CRM： Calendar sync links your schedule to the CRM. Many users praise its reminder and scheduling tools. AI meeting summarization turns calls into notes on the contact timeline.
7. Customer Service & Support
敏捷CRM： A built-in helpdesk automates ticketing for customer queries. Agents see the same contact history as sales reps. Vendor support reviews are mixed, with some calling it incredible and others calling it slow.
Nutshell CRM： Nutshell skips helpdesk ticketing but connects with Zendesk. Where it shines is vendor support. Live chat and email help come free on every plan. Enterprise users also get priority support.
⚠️ 警告： Some Agile CRM reviewers say each support person gives a different answer. A few even call the service a scam after weeks of broken email sending.
8. 报告与分析
敏捷CRM： Reports cover sales, campaigns, and support activity. However, several reviewers describe the reporting tools as awful. Don’t expect deep analytics here.
Nutshell CRM： Customizable dashboards track performance and sales KPIs. You can customize reports to fit your specific 商业 needs. The Pro plan unlocks the full reporting suite.
9. Integrations & Mobile Access
敏捷CRM： Agile connects with third-party software to extend what it can do. Web and mobile apps let teams manage deals and tasks remotely. Built-in telephony handles calls without a separate phone tool.
Nutshell CRM： Native integrations include Google Workspace, Microsoft 365, Slack, Mailchimp, and Zendesk. Zapier adds over 5,000 more apps. The iOS and 安卓 apps get positive feedback for field use.
10. 定价与成本
Here’s how the plans line up side by side.
| 层级 | 敏捷CRM | Nutshell CRM |
|---|---|---|
| 自由的 | 自由的 | ❌ |
| 入口 | Starter: $8.99 | 基础版：13 美元/用户/月 |
| 中 | Regular: $29.99 | 增长：每用户每月 25 美元 |
| 上 | Enterprise: $47.99 | 专业版：每用户每月 42 美元 |
| 先进的 | ❌ | 企业版：59 美元/用户/月 |
| 顶部 | ❌ | 企业版：79 美元/用户/月 |
敏捷CRM： The free plan and low Starter tier make Agile the cheaper way in. Its top tier still costs less than Nutshell’s top plan. You save money, but you accept more reliability risk.
Nutshell CRM： Nutshell costs more at the entry level and has no free plan. That fee includes free migration, live support, and unlimited contacts. For many teams, those extras cover the price gap.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| Zero budget | 敏捷CRM | 免费套餐最多可供 10 位用户使用 |
| Helpdesk ticketing | 敏捷CRM | Support tickets built in |
| 销售游戏化 | 敏捷CRM | Leaderboards and badges |
| 快速入职 | Nutshell CRM | Productive within days |
| Reliable vendor help | Nutshell CRM | 所有套餐均提供免费在线客服支持 |
| Lead discovery | Nutshell CRM | VisitorIQ and ProspectorIQ |
| 适合初学者 | Nutshell CRM | 学习曲线极短 |
💰 您的预算
With no budget, Agile CRM’s free plan is hard to beat. If you can pay per seat, Nutshell’s bundled support gives you more for the money.
🔌 您的技术栈
Nutshell CRM plugs into Gmail, Outlook, Slack, and Microsoft 365 with little effort. Agile CRM suits teams that want telephony and helpdesk services built in.
📈 您的销售流程
Nutshell fits B2B teams that live in their pipeline and follow-ups. Agile fits businesses that run sales, marketing, and service processes in one workflow.
🎓您的经验水平
Beginners get moving faster with Nutshell’s simple, visual layout. Agile sets up faster than Infusionsoft. Its wider feature set still takes more configuring.
🆓 免费试用和演示
Nutshell gives you a 14-day free trial to test with real deals. Agile’s free plan lets you try core tools for as long as you like.
🛟 支持选项
Nutshell includes free live support, so a human can respond when you’re stuck. Agile reviews swing between great support and inconsistent answers.
🔒 数据 安全
Both tools are cloud-based and run in any browser. Read each vendor’s security documentation before storing sensitive details about your clients.
切换指南
Already using one of these tools? Here’s what changes if you move.
🔄 Switching from Agile CRM to Nutshell CRM?
✅ 你将获得：
- Free data migration and live support on every plan
- AI meeting summaries saved to contact timelines
- Lead discovery with VisitorIQ and ProspectorIQ
❌ 你会失去什么：
- A free plan for up to 10 users
- Built-in helpdesk ticketing
- Gamification leaderboards and badges
📋 如何切换：
- Export your contacts and deals from Agile CRM as CSV files.
- Start a Nutshell CRM 14-day free trial.
- Ask Nutshell for free migration help, or import the CSV yourself.
🔄 Switching from Nutshell CRM to Agile CRM?
✅ 你将获得：
- A free plan for small teams
- Helpdesk tickets for customer queries
- Web engagement tracking with lead scoring
❌ 你会失去什么：
- Free migration and live support on all plans
- Board, List, Map, and Chart pipeline views
- AI tools like meeting summarization
📋 如何切换：
- Export your Nutshell contacts, companies, and leads to CSV.
- Create an Agile CRM account on the free plan.
- Import the CSV and rebuild workflows in the drag-and-drop builder.
我们的评测没有涵盖的内容
This comparison focused on small teams and B2B sales use. We didn’t test either tool as an ecommerce CRM or measure email deliverability ourselves. Sales forecasting accuracy, LinkedIn prospecting, sales territories, and interface languages weren’t part of this review. We also skipped enterprise contracts, in person onboarding, and each vendor’s knowledge base. Features reflect September 2026 versions and may change.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 敏捷CRM |
| 📣 营销自动化 | 敏捷CRM |
| 🎧 Helpdesk Tools | 敏捷CRM |
| 📊 销售渠道 | Nutshell CRM |
| 🤖 AI & Lead Discovery | Nutshell CRM |
| 📈 报道 | Nutshell CRM |
| 🔌 集成 | Nutshell CRM |
| 👶 易用性 | Nutshell CRM |
| 🛟 Vendor Support | Nutshell CRM |
| 🏆 总冠军 | Nutshell CRM |
🏆 优胜者：NUTSHELL CRM
Nutshell CRM wins 6 out of 9 categories.
最适合： B2B sales teams, first-time CRM buyers, teams that want live support
💡 Why a Tied Rating Still Has a Winner: Both tools hold a 2.8 rating in our data. We broke the tie on category wins and reliability reports. Agile CRM keeps the edge on price, marketing automation, and helpdesk tools.
Agile CRM and Nutshell CRM chase the same buyer. Both target small businesses that need a CRM without a big bill.
Agile CRM packs sales, marketing, and service into one low-cost app. It’s a great price for teams that need breadth. The trade-off is mixed reviews on email delivery and bug fixes.
Nutshell CRM costs more per seat but feels finished. Easy setup, free live support, and built-in email marketing make it the safer pick.
Pick Agile if budget drives every decision. Pick Nutshell if you want your team using the CRM next week, not next quarter.
敏捷CRM的优势更多
Here’s how Agile CRM stacks up against other popular CRMs.
敏捷CRM的优势在于： far cheaper paid tiers, helpdesk and telephony in one subscription, built-in sales gamification
HubSpot 在以下方面胜出： a larger app marketplace, a deep free training library, more polished reporting on paid hubs
敏捷CRM的优势在于： a much lower price point, faster setup for small teams, marketing automation included without extra products
Salesforce 的优势在于： heavy customization with custom objects, the AppExchange marketplace, room to scale into large enterprise use
敏捷CRM的优势在于： a free plan, a lower entry price, a quicker learning curve than Keap’s older Infusionsoft setup
基普 获胜方式： payments and invoicing for service businesses, polished campaign templates, guided onboarding for new users
敏捷CRM与 ActiveCampaign
敏捷CRM的优势在于： a full sales pipeline on every tier, helpdesk tickets in the same app, free access for up to 10 users
ActiveCampaign 在以下方面胜出： a more advanced automation builder, stronger email deliverability tools, a bigger integration library
Nutshell CRM 的更多比较
Here’s how Nutshell CRM compares with other 小型企业 客户关系管理系统。
Nutshell CRM 与 Capsule CRM 的区别
Nutshell CRM 的优势在于： built-in email marketing and landing pages, free migration help, AI call summaries
胶囊客户关系管理 获胜方式： a free plan for very small teams, a cleaner layout for solo users, project boards tied to contacts
Nutshell CRM 的优势在于： a shorter learning curve, marketing tools inside the same plan, free live support on every tier
Insightly 在以下方面胜出： project management linked to CRM records, custom objects for complex data, separate service and marketing apps for bigger teams
Nutshell CRM 的优势在于： a tool built only for B2B selling, unlimited contacts on every plan, lead discovery with VisitorIQ
周一 CRM 胜出： flexible boards that work beyond sales, a big template library, visual automations across departments
Nutshell CRM 与 Freshsales CRM 的比较
Nutshell CRM 的优势在于： free data migration and live chat, web forms and landing pages included, simpler day-one setup
Freshsales CRM 的优势在于： a lower entry price, Freddy AI deal insights, direct links to Freshdesk for support teams
常见问题解答
Agile CRM 真的免费吗？
Yes. The free plan supports up to 10 users. Paid tiers add more automation and start at $8.99 per user per month.
Nutshell 是一款好的客户关系管理系统吗？
Yes, for small to mid-sized B2B sales teams. It’s easy to learn, includes free live support, and bundles email marketing. Teams with complex automation needs may outgrow it.
CRM系统通常需要多少钱？
Most small business CRMs run from free to under $100 per user per month. Agile CRM starts free, while Nutshell CRM ranges from $13 to $79.
Nutshell有应用程序吗？
Yes. There are mobile apps for iOS and Android. Reps can update contacts, log activity, and check deals from the field.
Agile CRM是基于云端的吗？
Yes. It’s a cloud platform you access through a web browser or mobile app. There’s nothing to install on your own servers.
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