Есть ли у Freshworks CRM-система?

Yes. Freshsales CRM is the Freshworks CRM product, launched in 2016 as the company's second major product.

Freshworks — хорошая CRM-система?

Capterra and G2 reviewers score it around 4.5/5, praising an intuitive interface while criticising cluttered navigation and slow loading times.

Freshdesk — это инструмент CRM?

Freshdesk is a customer support desk rather than a sales CRM, though it integrates tightly with other Freshworks products including Freshsales.

Что означает CRM в продажах?

CRM means customer relationship management: software that stores customer data and tracks every deal, call, and email through the sales pipeline.

Что такое CRM в Freshworks?

Within Freshworks, CRM refers to Freshsales, the platform that handles contacts, deals, sales activities, and Freddy AI lead scoring.

Zoho и Freshworks — это одно и то же?

No. They are separate Indian software companies. Zoho offers a wider business suite while Freshworks focuses on sales, support, and IT tools.

Является ли Freshworks конкурентом Salesforce?

Yes, though they target different buyers. Freshworks aims at small and medium sized businesses, while Salesforce dominates large enterprise deployments.

Сколько стоит услуга CRM?

Freshsales CRM ranges from $9 to $59 per user monthly across its three tiers. Managed platforms add onboarding fees on top.

Какая CRM-платформа занимает первое место?

By market share, Salesforce leads. For small and medium sized businesses on a budget, Freshsales CRM and HubSpot are common picks.

В чём преимущества Freshsales?

Freddy AI lead scoring, a visual Kanban pipeline, built-in phone, email, chat, and SMS, around 385 integrations, and 24/5 support on all plans.

Легко ли пользоваться Freshsales?

Reviewers describe the interface as intuitive and easy to learn, though navigation can feel cluttered and pages load slowly as records grow.

Freshsales останется бесплатным навсегда?

A free tier has been offered for very small teams, but our records list paid plans starting at $9 per user monthly.

Где находится компания Freshsales?

Freshsales is built by Freshworks, which was founded in Chennai, India and is now headquartered in San Mateo, California.

Freshsales лучше, чем Salesforce?

For small teams on a budget, yes. Salesforce wins on reporting depth and partner ecosystem, but costs far more per seat to run.

Freshsales — бесплатный сервис?

Freshsales has offered a free tier for up to 3 users. Every paid plan includes a 21-day free trial with no credit card required.

Для чего используется Thryv?

Thryv software helps small businesses reach more customers, stay organized, and get paid faster through booking, invoicing, CRM, listings, and a website builder.

Компания Thryv приобрела телефонный справочник?

Thryv did not buy Yellow Pages. It grew out of a conglomerate of Yellow Pages companies and later rebranded around its software.

Как раньше называлась компания Thryv?

Thryv Holdings was formerly known as Dex Media. It rebranded to Thryv in July 2019 around its flagship software product.

Thryv — это то же самое, что и Dex?

Thryv is the renamed Dex Media business. The company kept the same corporate roots and pivoted from print directories to SaaS.

Чем занимается компания Thryv?

Thryv provides customer relationship management and online reputation management software for small businesses, plus payments, scheduling, and marketing tools.

Есть ли у Thryv контракт?

Thryv sells packaged subscriptions with terms agreed during onboarding, including a one time onboarding fee of $250. Ask for terms in writing.

Сколько компаний используют Thryv?

Компания Thryv оказывает поддержку более чем 50 000 местных предприятий в США, Канаде и Австралии.

Thryv — это маркетинговая компания?

Partly. Thryv sells marketing services such as SEO and listings management, but the core product is small business management software.

Thryv — это то же самое, что и «Желтые страницы»?

Not anymore. Thryv began as a conglomerate of Yellow Pages companies and now sells SaaS to small businesses.

Thryv — это конструктор сайтов?

Thryv includes a website builder that lets small businesses create a professional-looking site, alongside CRM, booking, and payment tools.

Кому принадлежит Thryv?

Thryv Holdings, Inc. is a publicly traded company listed on Nasdaq under the ticker THRY, so shareholders own it.

Кто является генеральным директором компании Thryv?

Joe Walsh serves as Chairman and Chief Executive Officer of Thryv Holdings, a role he has held since joining the company in October 2014.

Сколько человек работает в компании Thryv?

Thryv employs more than 2,400 employees across its operations in 48 states.

Как раньше назывался Thryv?

The old name was Dex Media, before the July 2019 rebrand to Thryv.

Что представляет собой компания Thryv?

Thryv is a publicly traded software as a service company selling CRM and online reputation management tools to small businesses.

Сколько сотрудников работает в компании Thryv?

More than 2,400 employees, based out of headquarters in Dallas, Texas.

Что представляет собой программное обеспечение Thryv?

Thryv is small business management software combining CRM, scheduling, invoicing, marketing, listings, and website tools in one platform.

Чем раньше был Thryv?

It used to be Dex Media, a directory publisher descended from Yellow Pages companies.

Что такое CRM-трекер?

A CRM tracker logs sales activities against each contact, so you can track calls, emails, meetings, and deal stage changes over time.

Что такое программное обеспечение CRM для здравоохранения?

Healthcare CRM software manages patient relationships, appointments, and outreach while meeting sector privacy rules. Neither Freshsales nor Thryv is sold as a healthcare-specific product.

Why does the Freshsales CRM site show a browser verification page?

Cloudflare checks the connection for security before proceeding. Your browser displays verifying for a few seconds, then verification successful waiting appears and the page loads. If you cannot view this site properly, note the Ray ID shown on screen and send it to support so they can confirm your ability to reach the site properly.

Freshsales CRM vs Thryv 2026: I Bought Both. Here’s My Pick.

от Фахим Джохардер | Last updated Sep 8, 2026

Победитель

4.0

Freddy AI Lead coring
Visual Kanban Deal Pipeline
Около 385 интеграций
Встроенные функции: телефон, электронная почта, чат, SMS.
21-дневная бесплатная пробная версия
Круглосуточная поддержка 24/5 по всем тарифным планам.
Тарифные планы от 9 долларов США за пользователя в месяц.

ПОПРОБУЙТЕ СЕЙЧАС

Второе место

2.6

Синхронизирует более 50 сайтов с объявлениями.
Инструмент для ответа на отзывы об ИИ
Онлайн-бронирование 24/7
Client Portal + E-Signatures
Конструктор сайтов Включено
24/7 Support Access
Тарифные планы от 244 долларов в месяц.

ПОПРОБУЙТЕ СЕЙЧАС

⚡ Краткий вывод:

Цены: Свежие продажи CRM starts at $9/user/month. Thryv starts at $244/month.
Лучше всего подходит для: Свежие продажи CRM suits sales teams tracking deals. Thryv suits a local малый бизнес managing bookings and invoices.
Ключевое отличие: Freshsales is customer relationship management software built around a sales pipeline. Thryv software bundles CRM with a website builder and listings.
Наш выбор: Freshsales CRM, rated 4.0 against Thryv’s 2.6 in our scoring.

These two tools get compared far more often than they should.

One is a sales CRM. The other is a бизнес Операционная система.

Freshsales CRM tracks leads, deals, and sales activities.

Thryv handles appointments, invoices, reviews, and your website.

The price gap between them is enormous, and so is the fit.

Обзор

This Freshsales CRM vs Thryv comparison covers pricing details, core features, and ease of use.

Наш писатель spent hands-on time inside Thryv directly.

Notes on Freshsales come from Freshworks documentation and G2 reviews.

Every price below comes from our own CSV records, verified September 2026.

Что такое Freshsales CRM?

Freshsales CRM is an AI-powered customer relationship management platform from Freshworks.

Он был запущен в 2016 году как второй крупный продукт в пакете Freshworks.

The software centralizes customer данные and gives you a full history of every touchpoint.

Sales teams use it to manage contacts, track deals, and log sales activities.

Freddy AI sits underneath, scoring leads and flagging deal risk.

Freshworks claims more than 67,000 customers worldwide across its products.

Обзор CRM-системы Freshsales Freshworks – по-прежнему актуальна?

🏆 Победитель: Freshsales CRM

⭐ 4.0/5 | 💰 От 9$/пользователь/месяц

A sales-first CRM with Freddy AI built in. Phone, email, chat, and SMS live in one входящие. The 21-day free trial needs no credit card.

Попробуйте FreshSales CRM прямо сейчас →

ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР →

Учебное пособие по CRM-системе FreshSales →

Цены на CRM-систему Freshsales

Freshsales uses a tiered structure aimed at different business sizes.

План	Цена	Лучше всего подходит для
Рост	9 долларов США/пользователь/месяц	Небольшие команды, начинающие работу с CRM
Про	39 долларов США/пользователь/месяц	Растущие команды нуждаются в автоматизация
Предприятие	59 долларов США/пользователь/месяц	Большие команды с индивидуальными потребностями

Pricing verified September 2026.

⚠️ Pricing conflict flagged: Our research notes list an entry tier at $11/user/month and an Enterprise tier at $71/user/month, plus a free plan for up to 3 users. Our CSV records show $9, $39, and $59. We use the CSV figures in every table on this page. Check the vendor page before you buy.

Бесплатная пробная версия: 21 days on all tiers. No credit card required to create a new account.

Гарантия возврата денег: Freshworks does not publish a blanket refund window. Annual billing is prorated on cancellation.

📌 Примечание: Freshsales pricing has dropped sharply over the years. It now sits two to three times lower than earlier tiers. Extra Freddy AI credits and CPQ are billed as separate add ons.

Основные преимущества CRM-системы Freshsales

Here’s what makes Freshsales worth a look:

Freddy AI scoring: Scores leads on behaviour and profile data. It also predicts deal risk and suggests the next best action to close.
Visual pipeline: Kanban boards show deal progress at a glance. Bottlenecks are easy to spot before the quarter ends.
Единый почтовый ящик: Phone, email, chat, and SMS marketing messages sit in one place. WhatsApp Business, Facebook Messenger, and LINE connect too.
360-degree view: A single timeline of customer interactions across every channel. That same data feeds personalized marketing campaigns.
Отчетность depth: Around a dozen predefined sales reports, all customizable. AI insights help you measure team performance and forecast revenue.
Мобильный доступ: iOS и Android app supports offline access and call logging. Useful for reps working away from a desk.
Соотношение цены и качества: Reviewers call it excellent value, especially for small and medium sized businesses.

Что заметила наша команда

Note: we have not logged extensive hands-on time inside Freshsales CRM yet. Everything above comes from Freshworks documentation and published user reviews. Capterra and G2 reviewers score the platform around 4.5/5, and the most repeated praise is the intuitive interface. The most repeated complaint is the opposite: cluttered navigation and slow page loading once you add records.

Преимущества и недостатки CRM-системы Freshsales

✅ Плюсы

Freddy AI оценивает потенциальных клиентов, прогнозирует риски сделок и предлагает оптимальные дальнейшие действия.
Built-in phone, email, chat, and SMS inside a unified inbox
21-дневный бесплатный пробный период, кредитная карта не требуется.
24/5 support on all plans via phone, chat, and email
Отличное соотношение цены и качества для малых и средних предприятий.

❌ Минусы

Cluttered navigation and slow loading times in daily use
Around 385 integrations, fewer than older competitors offer
Missing some functionality found in HubSpot and Salesforce
Native connectors lean heavily toward other Freshworks products

Что такое Thryv?

Thryv is a publicly traded SaaS company headquartered in Dallas, Texas.

It began as a conglomerate of Yellow Pages companies before pivoting to software.

Thryv software combines CRM with online reputation management for small businesses.

The company operates in 48 states and supports more than 50,000 local businesses.

That footprint covers the U.S., Canada, and Australia, with over 2,400 employees.

In June 2020 it reported $1.3 billion in revenue over twelve months.

Он подача is simple: reach more customers, stay organized, and get paid faster.

Честный обзор Thryv CRM — посмотрите видео перед использованием.

Runner Up: Thryv

⭐ 2.6/5 | 💰 From $244/month

A small business platform that bundles CRM, booking, invoicing, and a website builder. Listings sync across 50+ directories automatically.

Попробуйте Thryv прямо сейчас →

ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР →

Учебное пособие по THRYV →

Цены Thryv

Thryv sells packages rather than per-seat tiers. Here are the pricing details we hold on record.

План	Цена	Лучше всего подходит для
Маркетинговый центр	244 доллара в месяц	Listings, reviews, and campaigns
Кеап	299 долларов в месяц	Bundled sales and marketing automation

Pricing verified September 2026.

⚠️ Pricing conflict flagged: Our research notes list Thryv starting at $20.00 per user per month with a free plan available. Our CSV records show $244/month and $299/month package pricing. We use the CSV figures throughout this page. Thryv quotes vary by location and bundle, so ask for a written quote.

Бесплатная пробная версия: Thryv does not run a self-serve trial. Access starts with a demo call.

Гарантия возврата денег: None published. Contracts and terms are set during onboarding.

📌 Примечание: Thryv packages carry a one time onboarding fee of $250. Budget for that on top of the monthly cost.

Попробуйте Thryv бесплатно

Основные преимущества Thryv

Here’s where Thryv earns its keep:

Центр управления Thryv: A unified inbox pulling email, SMS, social messages, and web chats together. You respond from one screen instead of five apps.
Thryv Business Center: Booking, CRM, and payments in one place. Automated scheduling lets clients book appointments 24/7, and typical users report a 61% lift in bookings.
Расширенные местные объявления: Business information syncs across 50+ listing sites, the directories that grew out of the Yellow Pages and Yahoo era.
Клиентский портал: A secure space where customers schedule, pay, share documents, and view account information. Client portal estimates and invoices live here too.
ThryvPay and e-signatures: A payment processor built for service businesses, plus digital document signing to get invoices settled sooner.
Конструктор сайтов: Create a professional-looking site without a developer, then measure traffic in the same dashboard.
Сэкономленное время: Thryv reports users save an average of 20 hours per week by consolidating invoicing, scheduling, and document storage.

Here’s how that looks on the Thryv homepage.

Попробуйте Thryv бесплатно