⚡ 간단 평가:
- 가격: 프레쉬세일즈 CRM starts at $9/user/month vs Thryv at $20/user/month
- 다음과 같은 경우에 가장 적합합니다: Freshsales CRM for sales teams who want a true crm software, Thryv for service-based small businesses needing crm plus marketing tools
- 주요 차이점: Freshsales focuses purely on sales pipelines and customer data, while Thryv bundles crm with 웹사이트 빌더, sms marketing messages, and a client portal
- 저희가 선택한 제품: Freshsales CRM for most small to medium sized businesses — better pricing, no onboarding fee, and Freddy AI included
Choosing between Freshsales CRM vs Thryv comes down to one 질문.
Do you need a sales-focused crm or an all-in-one small 사업 플랫폼?
Both tools manage customer relationships and customer interactions.
But they solve very different problems for different businesses.
This guide breaks down both options to help you decide.
개요
이 비교에서는 가격, 기능 및 사용 편의성을 다룹니다.
We also break down which tool works best for each.
우리의 작가 spent time with Thryv directly during the review.
Observations on Freshsales come from documentation and G2 reviews.
이 과정을 마치면 어떤 CRM 소프트웨어가 귀사에 적합한지 알게 될 것입니다.
Freshsales CRM이란 무엇인가요?
Freshsales CRM is an AI-powered customer relationship management platform.
It helps sales teams manage leads, track deals, and automate sales activities.
Freshsales launched in 2016 as part of the Freshworks suite of business tools.
It includes built-in phone, email, chat, and SMS capabilities in a unified 받은 편지함.
Freshworks는 전 세계적으로 67,000명 이상의 고객이 자사 제품을 사용하고 있다고 주장합니다.
Most users pick Freshsales for its Freddy AI 비서 and excellent value.
프레쉬세일즈 CRM
An AI-powered crm built for sales teams. Includes Freddy AI, lead scoring, and a 360-degree customer view. Free plan covers up to 3 users.
Freshsales CRM 가격
Freshsales의 2026년 예상 비용은 다음과 같습니다. 자세히 살펴보겠습니다.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | 무료 (최대 3명 사용자) | 플랫폼을 테스트 중인 1인 창업자 |
| 성장 | 사용자당 월 9달러 | Small teams managing customer 데이터 |
| 찬성 | 사용자당 월 39달러 | Growing sales teams with multiple pipelines |
| 기업 | 사용자당 월 59달러 | Larger businesses needing advanced controls |
Pricing verified February 2026.
무료 체험: Yes, 21-day free trial on all paid plans. No credit card required to start a new account.
환불 보장: Freshsales offers prorated refunds for annual subscriptions canceled within the first 30 days.
📌 메모: The Free plan supports up to 3 users with most core features included. This makes it an excellent value for solo founders or tiny startups before upgrading. Add ons like extra workflows or custom dashboards may cost more on lower tiers.
⚠️ 경고: Annual billing renews automatically. Check your renewal date before the cycle ends to avoid surprise charges. Some users on G2 mention slow loading times during peak hours.
Freshsales CRM의 주요 이점
Here’s what makes Freshsales worth considering:
- 프레디 AI 부조종사: Scores leads, predicts deal risks, and suggests next best actions. It can also help you respond to customers faster with smart suggestions.
- 360도 고객 관점: See a complete timeline of every touchpoint with each contact. This includes calls, emails, chats, and website visits in one place.
- 시각적 판매 파이프라인: Kanban-style boards let you track deals at every stage. Drag and drop deals to move them forward as you work.
- 내장형 통신 기능: Phone, email, chat, and SMS work inside the platform. You can also connect WhatsApp Business and Facebook Messenger.
- 워크플로우 오토메이션: Automates repetitive tasks so reps focus on selling. This includes follow-up emails, lead assignment, and stage updates.
- Tight Freshworks Integration: Connects with other Freshworks products like Freshdesk and Freshmarketer. This is great if you already use the Freshworks suite.
- 모바일 접속: iOS and Android apps support offline work and call logging. Field reps can update deals from anywhere.
우리 팀이 발견한 점
Note: We haven’t had extensive hands-on time with Freshsales CRM yet. The information above is based on Freshworks documentation, G2 reviews, and Capterra ratings where users score it 4.5/5.
Freshsales CRM의 장점과 단점
✅ 장점
- Free plan for up to 3 users with most core features included
- Freddy AI scores leads and suggests next best actions automatically
- 21-day free trial on every paid plan with no credit card required
- 360-degree customer view shows every interaction in one timeline
- Built-in phone, email, chat, and SMS in a unified inbox
❌ 단점
- Around 385 integrations is fewer than HubSpot or 세일즈포스 권하다
- Some users report slow loading times and cluttered navigation
- Lacks some advanced functionality found in HubSpot and Salesforce
- Limited native connectors for non-Freshworks third-party tools
Thryv란 무엇인가요?
Thryv is a small business management platform with crm features built in.
It helps service-based small businesses reach more customers and stay organized.
Thryv began as a conglomerate of Yellow Pages companies before pivoting to software.
Today Thryv Holdings is a publicly traded SaaS company based in Dallas, Texas.
Thryv supports more than 50,000 local businesses across the U.S., Canada, and 호주.
The platform combines crm, website builder, sms marketing messages, and a client portal.
쓰라이브
An all-in-one platform for service-based small businesses. Bundles crm, website builder, online booking, and sms marketing messages. Users get paid faster with ThryvPay.
Thryv 가격
Here’s what Thryv costs in 2026. Pricing details vary by package.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 플랜 | $0 | Trying basic Thryv business center features |
| 지휘센터 | From $20/user/month | Small business owners needing a unified inbox |
| Thryv Business Center | 맞춤 제작 (영업 담당자에게 문의) | Service businesses needing crm plus marketing |
| 마케팅 센터 | 월 244달러부터 | Businesses focused on enhanced local listings |
Pricing verified February 2026.
무료 체험: Thryv offers a Free Plan with limited features so you can test the platform. Custom demos are available with the sales team.
환불 보장: Thryv’s refund policy depends on your contract terms. Contact support to review cancellation details.
📌 메모: Thryv requires a one time onboarding fee of $250 for paid packages. This pays for setup, training, and migration help. Factor that cost into your first-year budget.
⚠️ 경고: Many pricing details require a sales call. G2 reviews mention contract length and cancellation as common pain points. Read your agreement carefully before signing.
Thryv의 주요 이점
Here’s what makes Thryv worth considering:
- Thryv 커맨드 센터: A unified inbox combining email, SMS, 소셜 미디어, and web chats. This helps small business owners respond to customer interactions in one place.
- 24/7 Online Booking: Customers can book appointments any time of day. Thryv reports a 61% increase in bookings for typical users with this feature on.
- 향상된 지역 목록: Auto-syncs business information across 50+ listing sites. The Yahoo, Google, and other directories stay updated automatically.
- Client Portal Estimates: A secure space where clients book, pay, share documents, and view account info. This speeds up client portal estimates and approvals.
- ThryvPay & Invoicing: Online payment processor built for service-based small businesses. Digital document signing helps you get paid faster.
- 마케팅 자동화: Trigger-based email and 텍스트 campaigns send personalized messages. Saves business owners an average of 20 hours per week on admin work.
- AI Response Tool: 당신을 도와줍니다 선박 replies to online reviews quickly. Pairs with online reputation management features.
우리 팀이 발견한 점
Our writer signed up for Thryv and spent several days exploring the thryv software. Here’s what stood out from that hands-on time:
Thryv의 장점과 단점
✅ 장점
- All-in-one platform combining crm, website builder, and marketing tools
- Secure client portal lets customers book, pay, and share documents 24/7
- Auto-syncs business info across 50+ listing sites for better 지역 SEO
- Mobile app keeps service teams organized in the field with appointments
- 24/7 customer support to help users maximize the platform
❌ 단점
- $250 one time onboarding fee adds upfront cost to every paid package
- Pricing details require a sales call instead of a public price page
- Not a pure crm — focused more on service-business operations
- G2 reviews mention contract length and cancellation as friction points
기능 비교
Ready to dive into a detailed comparison of Freshsales CRM vs Thryv?
We’ll explore the core features that matter most for small to medium sized businesses.
| 특징 | 프레쉬세일즈 CRM | 쓰라이브 |
|---|---|---|
| 시작 가격 | 사용자당 월 9달러 | 사용자당 월 20달러 |
| 무료 플랜 | ✅ (3명 사용자) | ✅ (한정 수량) |
| 무료 체험 | ✅ 21일 | ❌ 데모 전용 |
| AI 리드 스코어링 | ✅ 프레디 AI | ❌ |
| Sales Pipeline (Kanban) | ✅ | ⚠️ 기본 |
| 웹사이트 빌더 | ❌ | ✅ |
| 클라이언트 포털 | ❌ | ✅ |
| Online Booking | ⚠️ Via integration | ✅ 내장형 |
| 온라인 평판 관리 | ❌ | ✅ |
| 온보딩 수수료 | 없음 | $250 one time onboarding fee |
| 가장 적합한 대상 | Sales teams & growing businesses | Service-based local small businesses |
1. Customer Relationship Management Core
프레쉬세일즈 CRM: Freshsales is a true crm software built around managing leads and deals. It centralizes customer information and provides a complete history of every touchpoint. The 360-degree customer view shows calls, emails, chats, and website visits in one timeline.
쓰리브: Thryv includes crm features but inside a wider business management suite. Contact records connect to invoices, appointments, and the client portal. The crm side is simpler than Freshsales but works well for service-based small businesses.
2. 인공지능 및 자동화
프레쉬세일즈 CRM: Freddy AI is the standout feature here. It scores leads based on behavior and profile to improve conversion rates. Freddy AI also predicts deal risks, suggests next best actions, and helps sales reps respond faster to prospects.
쓰리브: Thryv’s AI focuses on customer-facing tasks rather than sales prediction. The AI Response Tool helps you write replies to online reviews quickly. Trigger-based email and text campaigns automate follow-ups and appointment reminders.
3. Sales Pipeline & Deals
프레쉬세일즈 CRM: Visual sales pipelines use Kanban boards to track deal progress. You can drag and drop deals between stages and identify bottlenecks at a glance. Multiple pipelines on Pro and Enterprise plans support different sales activities and territories.
쓰리브: Thryv’s deal tracking is lighter and built around service jobs rather than complex sales cycles. You can track quotes, estimates, and invoices through stages. It works for tradespeople and local services but lacks deep pipeline customization.
4. 의사소통 도구
프레쉬세일즈 CRM: Built-in phone, email, chat, and SMS run inside a unified inbox. Freshsales also connects with WhatsApp Business, Facebook Messenger, and LINE for omnichannel reach. Personalized bulk emails let you send and track campaigns at scale.
쓰리브: The Thryv Command Center pulls email, SMS marketing messages, social DMs, and web chats into one feed. TeamChat handles internal staff conversations. Phone calls integrate but Thryv is less call-centric than Freshsales.
5. Online Booking & Appointments
프레쉬세일즈 CRM: Freshsales doesn’t include native online booking. You’d connect Calendly or another tool to schedule appointments. This works fine but adds another subscription.
쓰리브: Online booking is built right into the platform. Customers book appointments 24/7 without calling, which Thryv reports drives a 61% jump in bookings for typical users. This feature alone makes Thryv attractive for salons, contractors, and other appointment-driven services.
6. Website & Online Presence
프레쉬세일즈 CRM: Freshsales doesn’t build websites. It does include web forms for capturing leads from your existing site. Most Freshsales users already have a website and just need to plug forms into it.
쓰리브: Thryv includes a website builder so you can create a professional-looking site easily. It also auto-syncs your business info across 50+ listing sites including Google, Yahoo, and other directories. SEO services and enhanced local listings round out the online presence tools.
7. Payments & Invoicing
프레쉬세일즈 CRM: Freshsales focuses on closing deals, not collecting payments. Invoicing is handled through integrations with Stripe, 퀵북스, or similar tools. This keeps Freshsales lean but means another tool in your stack.
쓰리브: ThryvPay is a built-in payment processor designed for service-based small businesses. Digital document signing speeds up invoice approvals so you get paid faster. Many service businesses pick Thryv specifically for this combo.
8. 보고 및 분석
프레쉬세일즈 CRM: Freshsales ships with around a dozen predefined sales reports that are fully customizable. Reports and AI insights help track team performance and forecast revenue. Pro and Enterprise plans add more advanced dashboard and analytics features.
쓰리브: Thryv’s analytics focus on website traffic and campaign performance rather than sales pipeline metrics. Website Analytics and Campaign Analytics show how marketing efforts measure up. The view is broader but shallower than what sales teams typically need.
9. 통합
프레쉬세일즈 CRM: Around 385 integrations cover Google, Microsoft 365, Slack, Zoom, and other freshworks products. Tight integration with Freshdesk and Freshmarketer is a plus. Native connectors for non-Freshworks third-party tools are limited compared to HubSpot.
쓰리브: Thryv connects with QuickBooks, major payment processors, and email platforms. The integration list is shorter than Freshsales because Thryv tries to do everything in-house. 자피어 helps fill gaps for less common workflows.
10. Mobile Apps & Field Use
프레쉬세일즈 CRM: The Freshsales mobile app for iOS and 기계적 인조 인간 supports offline access and call logging. Field reps update deals from anywhere with a working browser or app. This is great for outside sales teams who 여행하다 자주.
쓰리브: Thryv’s mobile app handles appointments, customer interactions, and quick invoicing on the go. Service techs can pull up client portal estimates and process payments at the job site. Both apps are solid but serve very different daily workflows.
가격 및 비용
요금제를 나란히 비교해 보겠습니다.
| 계획 | 프레쉬세일즈 CRM | 쓰라이브 |
|---|---|---|
| 무료 | 0달러 (사용자 3명) | Free Plan (limited) |
| 기입 | Growth — $9/user/month | Command Center — $20/user/month |
| 중위권 | 프로 버전 — 사용자당 월 39달러 | Business Center — Custom |
| 최고 계획 | Enterprise — $59/user/month | Marketing Center — $244/month |
| 무료 체험 | 21일, 신용카드 불필요 | 데모 전용 |
| 온보딩 수수료 | 없음 | $250 one time |
프레쉬세일즈 CRM: Freshsales offers strong pricing for small to medium sized businesses. The Growth plan at $9/user/month is hard to beat for a sales-focused crm with AI built in. Pricing has dropped over the years and now sits 2 to 3 times lower than it used to be.
쓰리브: Thryv pricing is harder to evaluate without a sales call. The $20/user/month entry point looks fair, but the $250 one time onboarding fee adds upfront cost. You’re paying for a bundled platform, not just a crm — so compare it against the total cost of buying separate tools.
💡 꿀팁: If you only need a crm, Freshsales costs less per year. If you’d otherwise pay for a website, booking tool, and crm separately, Thryv may save money overall.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 프레쉬세일즈 CRM | $9/user/month vs $20/user/month |
| Pure sales crm | 프레쉬세일즈 CRM | True crm with AI lead scoring |
| 올인원 플랫폼 | 쓰라이브 | Bundles crm, website, booking |
| Online booking | 쓰라이브 | Built-in 24/7 appointments |
| Sales team focus | 프레쉬세일즈 CRM | Pipeline, deals, forecasting |
| Service business | 쓰라이브 | ThryvPay, client portal estimates |
| 초보자에게 적합 | 프레쉬세일즈 CRM | 21-day trial, no credit card |
💰 예산
Freshsales is more affordable on entry-level plans and has no onboarding fee. Thryv has a $250 one time onboarding fee plus higher monthly costs.
🔌 사용 중인 기술 스택
Freshsales connects with Google Workspace, Microsoft 365, Slack, Zoom, and other freshworks products. Thryv replaces several tools so you may not need as many integrations.
📝 귀사의 영업 프로세스
If your work centers on multi-stage sales pipelines, Freshsales fits better. If your work centers on appointments, invoices, and reviews, Thryv fits better.
🎓 귀하의 경험 수준
Freshsales has an intuitive interface that’s easy to learn for first-time crm users. Thryv covers more ground, so the initial learning curve is steeper despite the included onboarding.
🆓 무료 체험 및 데모
Freshsales offers a 21-day free trial with no credit card required and a free plan for 3 users. Thryv has a free plan with limited features but mostly funnels prospects into a sales demo.
🛟 지원 옵션
Freshsales provides 24/5 support across all plans via phone, chat, and email. Thryv offers 24/7 support to help users maximize the platform, which can be a deciding factor for late-night service work.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 예상되는 사항은 다음과 같습니다.
🔄 Switching from Freshsales CRM to Thryv?
✅ 얻게 될 이점:
- Built-in website builder and enhanced local listings
- 24/7 online booking and a secure client portal
- ThryvPay invoicing so customers pay you faster
❌ 잃게 될 것:
- Freddy AI lead scoring and deal predictions
- Around 385 integrations with mainstream sales tools
- Multiple custom sales pipelines and forecasting reports
📋 전환 방법:
- Export contacts, deals, and notes from Freshsales as a CSV file
- Sign up for Thryv and book the included onboarding session
- Import customer data and rebuild appointment workflows in Thryv
🔄 Switching from Thryv to Freshsales CRM?
✅ 얻게 될 이점:
- Freddy AI for lead scoring and deal predictions
- Lower monthly cost with no onboarding fee
- Stronger sales pipeline and reporting tools
❌ 잃게 될 것:
- Native website builder and listing site sync
- Built-in client portal estimates and online payments
- 24/7 online booking system
📋 전환 방법:
- Export your contacts and history from Thryv to CSV
- Start a 21-day free trial of Freshsales — no credit card required
- Import data, set up pipelines, and connect a separate booking or website tool
저희 리뷰에서 다루지 않은 내용
This comparison focused on small to medium sized businesses choosing their first crm or all-in-one platform. We didn’t test enterprise-level deployments with 500+ seats or evaluate how either tool performs in healthcare or other regulated industries. Our observations are based on the February 2026 versions — features may have changed since then. If you need deep API customization or run a large multi-location operation, your needs may differ from what we’ve covered here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 프레쉬세일즈 CRM |
| 🚀 CRM 핵심 기능 | 프레쉬세일즈 CRM |
| 🤖 AI & 오토메이션 | 프레쉬세일즈 CRM |
| 📅 Online Booking | 쓰라이브 |
| 🌐 Website & Local SEO | 쓰라이브 |
| 💳 Payments & Invoicing | 쓰라이브 |
| 👶 사용 편의성 | 프레쉬세일즈 CRM |
| 🔌 통합 | 프레쉬세일즈 CRM |
| 🏆 종합 우승 | 프레쉬세일즈 CRM |
🏆 우승: FRESHSALES CRM
Freshsales CRM이 8개 부문 중 5개 부문에서 수상했습니다.
다음과 같은 경우에 가장 적합합니다: Sales teams, growing startups, small to medium sized businesses focused on closing deals
Freshsales CRM and Thryv are two very different products built for different jobs. Freshsales is a true crm software focused on sales pipelines, lead scoring, and deal management. Thryv is a small business operations platform that includes crm features alongside marketing, website, and booking tools.
Thryv is excellent for service-based small businesses that want one platform for everything. It earns its place for salons, contractors, and other appointment-driven local businesses that benefit from the client portal, ThryvPay, and online booking.
However, if you mainly need to manage sales activities, track leads, and close deals, Freshsales is the better choice. The Free plan, lower entry pricing, Freddy AI, and 21-day free trial make it easy to start. Plus there’s no $250 one time onboarding fee to budget around.
Freshsales CRM 비교 (더 보기)
Freshsales CRM이 다른 경쟁업체와 비교했을 때 어떤 위치에 있는지 살펴보겠습니다.
Freshsales가 다음 부문에서 승리했습니다: Lower entry-level pricing, simpler setup for new account creation, faster time to value for small teams
HubSpot이 다음 분야에서 우위를 차지했습니다: Larger app marketplace, deeper marketing automation, stronger free CRM with unlimited users
Freshsales가 다음 부문에서 승리했습니다: Cleaner intuitive interface, more polished Freddy AI co-pilot, tighter integration with other freshworks products
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Wider Zoho One bundle, more advanced customization, broader range of native apps for sales and marketing
Freshsales CRM vs 파이프드라이브
Freshsales가 다음 부문에서 승리했습니다: Built-in phone, email, chat, and SMS in one inbox, AI lead scoring on lower tiers, free plan for up to 3 users
Pipedrive는 다음 항목에서 승리했습니다: Pipeline-first design loved by sales-led teams, simpler reporting, lighter feature set for solo reps
Freshsales가 다음 부문에서 승리했습니다: Far lower cost for small to medium sized businesses, faster onboarding without consultants, less overhead to maintain
Salesforce가 다음 분야에서 우위를 점했습니다: Massive AppExchange marketplace, enterprise-level controls, deeper customization for complex sales orgs
Thryv 비교
Thryv가 다른 경쟁업체와 비교했을 때 어떤 위치에 있는지 살펴보겠습니다.
쓰라이브 vs 고하이레벨
Thryv가 승리한 항목: Easier learning curve for non-technical owners, dedicated 24/7 support, polished client portal experience
GoHighLevel이 다음에서 승리했습니다: Stronger marketing automation, agency-friendly pricing, deeper funnel and pipeline customization
쓰라이브 vs 킵
Thryv가 승리한 항목: Built-in website builder and listing sync, ThryvPay invoicing, online reputation management tools
Keap은 계속해서 승리합니다: Stronger email marketing automation, more advanced sales pipeline, better fit for online coaches and consultants
Thryv가 승리한 항목: Built-in online booking, website builder, and ThryvPay all in one bill, designed for service-based small businesses
HubSpot이 다음 분야에서 우위를 차지했습니다: Free crm tier with unlimited contacts, deeper marketing analytics, larger third-party app marketplace
쓰라이브 vs 액티브캠페인
Thryv가 승리한 항목: Service-business operations like booking, invoicing, and reviews, simpler all-in-one bill, included onboarding setup
ActiveCampaign이 다음 분야에서 승리했습니다: Far stronger email marketing automation, advanced segmentation, lower entry-level pricing for marketing-only needs
자주 묻는 질문
Freshsales는 CRM인가요?
Yes, Freshsales is a customer relationship management platform built for sales teams. It centralizes customer data, tracks deals, and includes Freddy AI for lead scoring. The platform suits small to medium sized businesses that want a true crm software without enterprise overhead.
Thryv는 무엇에 사용되나요?
Thryv is used to help small businesses reach more customers, stay organized, and get paid faster. It bundles crm, website builder, online booking, sms marketing messages, and a client portal in one tool. The platform serves more than 50,000 local businesses across the U.S., Canada, and Australia.
Thryv는 CRM인가요?
Thryv includes crm features but is broader than a traditional crm software. It also handles invoicing, scheduling, marketing, and online reputation management. So it’s a small business platform that contains crm rather than a pure crm.
Loading...
The Freshsales free plan supports up to 3 users with most core features included. This makes it an excellent value for solo founders and tiny teams testing the platform. You can upgrade later without losing your customer data.
Thryv는 계약을 맺었나요?
Thryv typically requires a service agreement and a $250 one time onboarding fee for paid packages. Contract length and cancellation terms vary by plan and region. Read the agreement carefully and ask about cancellation rules before you sign.
Why does login sometimes show a verification page that takes a few seconds to load?
Both platforms use Cloudflare-style bot protection to keep your customer data safe. You may briefly see a “Checking your browser before proceeding” or “verifying you are human” screen with a Ray ID before the connection completes. After verification successful waiting ends — usually a few seconds — the app loads. If the page tells you to wait while verifying, just give it a moment so you can view this site properly without interrupting the technology that protects your account.
How do Freshsales CRM and Thryv handle 보안?
Both vendors use encryption in transit and at rest to protect customer information. Freshworks publishes details on its trust center, and Thryv lists certifications on its security page. Each tool also gives admins the ability to set role-based permissions across teams.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 