Freshworks มีระบบ CRM หรือไม่?

Yes, Freshworks offers Freshsales as its dedicated CRM platform. Freshsales is part of the broader Freshworks suite that also includes Freshdesk and Freshmarketer. It launched in 2016 and now serves businesses of all sizes.

Freshworks เป็นระบบ CRM ที่ดีหรือไม่?

Users score Freshsales an average of 4.5/5 on platforms like Capterra and G2. It's considered an excellent value for small and medium-sized businesses. Some reviewers note slower loading times and fewer integrations than HubSpot or Salesforce.

Freshdesk เป็นเครื่องมือ CRM หรือไม่?

Freshdesk is a customer support help desk, not a CRM. Freshsales is the CRM product in the Freshworks lineup. The two integrate tightly via Freshdesk OMNI for unified customer interactions.

CRM ในสาขาการขายหมายถึงอะไร?

CRM stands for customer relationship management. In sales, it refers to software that tracks leads, deals, and customer interactions across the sales cycle. A good CRM helps sales teams stay organized and close more deals.

CRM ใน Freshworks คืออะไร?

CRM in Freshworks refers to Freshsales, the dedicated sales CRM product. It manages contacts, deals, and customer data with Freddy AI built in. It also connects with other Freshworks products like Freshdesk and Freshmarketer.

Zoho และ Freshworks เหมือนกันหรือไม่?

No, Zoho and Freshworks are separate companies. Both offer CRM platforms aimed at small to medium sized businesses. Zoho One bundles many apps under one license, while Freshworks focuses on customer experience tools.

Freshworks เป็นคู่แข่งของ Salesforce หรือไม่?

Yes, Freshsales competes with Salesforce on the CRM side. Freshsales is generally cheaper and easier to set up for smaller teams. Salesforce remains the leader for enterprise-grade customization and ecosystem depth.

โปรแกรม CRM มีราคาเท่าไหร่?

CRM software pricing ranges from free plans to $300+ per user per month for enterprise tools. Freshsales starts at $9/user/month while Thryv starts at $20/user/month with a $250 one time onboarding fee. Most small businesses spend $20–$50 per user per month.

บริการ CRM มีค่าใช้จ่ายเท่าไหร่?

CRM service costs depend on the plan tier and add ons selected. Entry-level plans typically run $9–$30 per user per month. Higher tiers with AI, automation, or marketing features cost $50–$300 per user per month.

แพลตฟอร์ม CRM อันดับ 1 คืออะไร?

Salesforce is widely cited as the largest CRM platform by market share. HubSpot leads in popularity for small to medium sized businesses. Freshsales is a strong value pick at lower price points.

ข้อดีของ Freshsales คืออะไร?

Key advantages include Freddy AI lead scoring, a 360-degree customer view, and a free plan for up to 3 users. The 21-day free trial requires no credit card. Pricing is also 2 to 3 times lower than it used to be, making Freshsales an excellent value.

Is Freshsales easy-to-use?

Freshsales offers an intuitive interface that's easy to learn and set up. New users can create a new account, import contacts, and run their first campaign in a single afternoon. Some reviewers note the interface feels slower during peak hours.

Freshsales ให้บริการฟรีตลอดไปหรือไม่?

Freshsales offers a free forever plan for up to 3 users with most core features. Paid plans start at $9/user/month for the Growth tier. You also get a 21-day free trial of any paid plan with no credit card required.

Where is Freshsales based?

Freshsales is part of Freshworks, which has its global headquarters in San Mateo, California. Freshworks also has major offices in Chennai, India. The company serves customers in over 100 countries.

บริษัท Thryv ซื้อสมุดหน้าเหลืองหรือเปล่า?

Thryv did not buy Yellow Pages — it grew out of it. Thryv began as a conglomerate of Yellow Pages companies before pivoting to small business software. Today Thryv Holdings is a publicly traded SaaS company headquartered in Dallas, Texas.

ชื่อเดิมของ Thryv คืออะไร?

Thryv's former name was Dex Media. The company rebranded as Thryv Holdings, Inc. as it shifted from print directories to small business software. The Thryv platform now powers tens of thousands of local businesses.

Thryv กับ Dex เหมือนกันหรือเปล่า?

Thryv is the company that grew out of Dex Media. The Dex name referred to the older Yellow Pages directory business. Thryv is the modern software product line, while the legal entity is now Thryv Holdings.

Thryv ทำอะไร?

Thryv provides crm and small business management software for service-based businesses. It bundles online booking, invoicing, sms marketing messages, website hosting, and a secure client portal. The goal is to help small business owners run everything from one platform.

มีธุรกิจกี่แห่งที่ใช้ Thryv?

Thryv supports more than 50,000 local businesses across the U.S., Canada, and Australia. The company operates in 48 states across the United States. It serves a wide range of service-based industries.

Thryv เป็นบริษัทด้านการตลาดใช่หรือไม่?

Thryv is a software company that includes marketing tools as part of its platform. Marketing features include sms marketing messages, email campaigns, and enhanced local listings. The platform also handles crm, scheduling, payments, and reviews.

Thryv เหมือนกับสมุดหน้าเหลืองหรือเปล่า?

Thryv is not the same as today's Yellow Pages. Thryv evolved from the Yellow Pages business and now operates as a software platform. The legacy directory listings still exist as part of Thryv's marketing services.

Thryv เป็นโปรแกรมสร้างเว็บไซต์ใช่หรือไม่?

Thryv includes a website builder along with its crm and marketing tools. Small business owners can create a professional-looking site without writing code. The builder pairs with enhanced local listings and SEO services for full online presence.

ใครเป็นเจ้าของ Thryv?

Thryv Holdings, Inc. is a publicly traded SaaS company. Shares trade on Nasdaq, so ownership is spread across institutional and retail investors. Headquarters are in Dallas, Texas.

ชื่อเดิมของ Thryv คืออะไร?

Thryv was previously known as Dex Media. The company rebranded as it pivoted from print Yellow Pages to cloud software. Today it operates as Thryv Holdings, Inc.

Thryv เป็นธุรกิจประเภทใด?

Thryv is a publicly traded software as a service (SaaS) company. It builds crm, marketing, and operations tools for small businesses. The platform combines crm with website hosting, booking, and payments.

Thryv เป็นซอฟต์แวร์ประเภทใด?

Thryv software is a cloud-based small business management platform. It includes crm features, marketing automation, online booking, invoicing, and a website builder. The Thryv business center positions it as an all-in-one tool for service businesses.

Freshsales CRM vs Thryv: I Bought Both. Here’s My Pick.

โดย ฟา ฮิม โจ ฮาร์ เด อร์ | Last updated May 2, 2026

ผู้ชนะ

4.0

เฟรดดี้ AI ทำคะแนนนำ
แพ็กเกจฟรีสำหรับ 3 ผู้ใช้
ทดลองใช้งานฟรี 21 วัน
มีระบบเชื่อมต่อให้เลือกใช้มากกว่า 385 รายการ
มุมมองลูกค้าแบบ 360 องศา
No Onboarding Fees
Paid Plans from $9/user/month

ลองตอนนี้

เพิ่มผู้ทํางานขึ้น

2.6

ทั้งหมดในหนึ่ง ธุรกิจ ศูนย์
พอร์ทัลลูกค้าที่ปลอดภัย
50+ Listing Sites Sync
AI Review Response Tool
24/7 Online Booking
มีแผนบริการฟรีให้บริการ
Paid Plans from $20/user/month

ลองตอนนี้

⚡ Quick Verdict:

ตัวประกอบ: เฟรชเซลส์ CRM starts at $9/user/month vs Thryv at $20/user/month
เหมาะสำหรับ: Freshsales CRM for sales teams who want a true crm software, Thryv for service-based small businesses needing crm plus marketing tools
ความแตกต่างที่สำคัญ: Freshsales focuses purely on sales pipelines and customer data, while Thryv bundles crm with ผู้สร้างเว็บไซต์, sms marketing messages, and a client portal
Our pick: Freshsales CRM for most small to medium sized businesses — better pricing, no onboarding fee, and Freddy AI included

Choosing between Freshsales CRM vs Thryv comes down to one คำถาม.

Do you need a sales-focused crm or an all-in-one small ธุรกิจ แพลตฟอร์ม?

Both tools manage customer relationships and customer interactions.

But they solve very different problems for different businesses.

This guide breaks down both options to help you decide.

ภาพรวม

This comparison covers pricing, features, and ease of use.

We also break down which tool works best for each.

ของเรา นักเขียน spent time with Thryv directly during the review.

Observations on Freshsales come from documentation and G2 reviews.

เมื่ออ่านจบ คุณจะรู้ว่าซอฟต์แวร์ CRM ตัวไหนเหมาะกับธุรกิจของคุณ

Freshsales CRM คืออะไร?

Freshsales CRM is an AI-powered customer relationship management platform.

It helps sales teams manage leads, track deals, and automate sales activities.

Freshsales launched in 2016 as part of the Freshworks suite of business tools.

It includes built-in phone, email, chat, and SMS capabilities in a unified จดหมายเข้า.

Freshworks อ้างว่ามีลูกค้ากว่า 67,000 รายทั่วโลกที่ใช้ผลิตภัณฑ์ของตน

Most users pick Freshsales for its Freddy ผู้ช่วย AI and excellent value.

รีวิว Freshsales Freshworks CRM – ยังดีอยู่ไหม?

เฟรชเซลส์ CRM

⭐ 4.0/5 | 💰 From $9/user/month

An AI-powered crm built for sales teams. Includes Freddy AI, lead scoring, and a 360-degree customer view. Free plan covers up to 3 users.

ลองใช้บริการ Freshsales ตอนนี้เลย →

อ่านรีวิวฉบับเต็ม →

คู่มือการขายสินค้าสด →

ราคา Freshsales CRM

นี่คือต้นทุนของ Freshsales ในปี 2026 มาดูกันทีละส่วน

วางแผน	ราคา	เหมาะสำหรับ
ฟรี	0 ดอลลาร์ (สำหรับผู้ใช้สูงสุด 3 คน)	ผู้ก่อตั้งอิสระกำลังทดสอบแพลตฟอร์ม
การเจริญเติบโต	9 ดอลลาร์/ผู้ใช้/เดือน	Small teams managing customer ข้อมูล
โปร	39 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน	Growing sales teams with multiple pipelines
องค์กร	59 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน	Larger businesses needing advanced controls

Pricing verified February 2026.

ทดลองใช้งานฟรี: Yes, 21-day free trial on all paid plans. No credit card required to start a new account.

รับประกันคืนเงิน: Freshsales offers prorated refunds for annual subscriptions canceled within the first 30 days.

📌 บันทึก: The Free plan supports up to 3 users with most core features included. This makes it an excellent value for solo founders or tiny startups before upgrading. Add ons like extra workflows or custom dashboards may cost more on lower tiers.

⚠️ คำเตือน: Annual billing renews automatically. Check your renewal date before the cycle ends to avoid surprise charges. Some users on G2 mention slow loading times during peak hours.

ประโยชน์หลักของ Freshsales CRM

Here’s what makes Freshsales worth considering:

เฟรดดี้ AI ผู้ช่วยนักบิน: Scores leads, predicts deal risks, and suggests next best actions. It can also help you respond to customers faster with smart suggestions.
มุมมองลูกค้าแบบ 360 องศา: See a complete timeline of every touchpoint with each contact. This includes calls, emails, chats, and website visits in one place.
แผนผังการขายแบบเห็นภาพ: Kanban-style boards let you track deals at every stage. Drag and drop deals to move them forward as you work.
การสื่อสารในตัว: Phone, email, chat, and SMS work inside the platform. You can also connect WhatsApp Business and Facebook Messenger.
ขั้นตอนการทำงาน อัตโนมัติ: Automates repetitive tasks so reps focus on selling. This includes follow-up emails, lead assignment, and stage updates.
Tight Freshworks Integration: Connects with other Freshworks products like Freshdesk and Freshmarketer. This is great if you already use the Freshworks suite.
การเข้าถึงผ่านมือถือ: แอป iOS and Android apps support offline work and call logging. Field reps can update deals from anywhere.

What Our Team Noticed

Note: We haven’t had extensive hands-on time with Freshsales CRM yet. The information above is based on Freshworks documentation, G2 reviews, and Capterra ratings where users score it 4.5/5.

ข้อดีและข้อเสียของ Freshsales CRM

✅ ข้อดี

Free plan for up to 3 users with most core features included
Freddy AI scores leads and suggests next best actions automatically
21-day free trial on every paid plan with no credit card required
360-degree customer view shows every interaction in one timeline
Built-in phone, email, chat, and SMS in a unified inbox

❌ ข้อเสีย

Around 385 integrations is fewer than HubSpot or เซลส์ฟอร์ซ เสนอ
Some users report slow loading times and cluttered navigation
Lacks some advanced functionality found in HubSpot and Salesforce
Limited native connectors for non-Freshworks third-party tools

Thryv คืออะไร?

Thryv is a small business management platform with crm features built in.

It helps service-based small businesses reach more customers and stay organized.

Thryv began as a conglomerate of Yellow Pages companies before pivoting to software.

Today Thryv Holdings is a publicly traded SaaS company based in Dallas, Texas.

Thryv supports more than 50,000 local businesses across the U.S., Canada, and ออสเตรเลีย.

The platform combines crm, website builder, sms marketing messages, and a client portal.

รีวิว Thryv CRM อย่างตรงไปตรงมา - ดูวิดีโอก่อนใช้งาน

ทรีฟ

⭐ 2.6/5 | 💰 From $20/user/month

An all-in-one platform for service-based small businesses. Bundles crm, website builder, online booking, and sms marketing messages. Users get paid faster with ThryvPay.

ลองใช้บริการ THRYV ตอนนี้เลย →

อ่านรีวิวฉบับเต็ม →

คู่มือการใช้งาน THRYV →

ราคาของ Thryv

Here’s what Thryv costs in 2026. Pricing details vary by package.

วางแผน	ราคา	เหมาะสำหรับ
แผนฟรี	$0	Trying basic Thryv business center features
ศูนย์บัญชาการ	From $20/user/month	Small business owners needing a unified inbox
Thryv Business Center	สั่งทำพิเศษ (ติดต่อฝ่ายขาย)	Service businesses needing crm plus marketing
ศูนย์การตลาด	เริ่มต้นที่ 244 ดอลลาร์สหรัฐต่อเดือน	Businesses focused on enhanced local listings

Pricing verified February 2026.

ทดลองใช้งานฟรี: Thryv offers a Free Plan with limited features so you can test the platform. Custom demos are available with the sales team.

รับประกันคืนเงิน: Thryv’s refund policy depends on your contract terms. Contact support to review cancellation details.

📌 บันทึก: Thryv requires a one time onboarding fee of $250 for paid packages. This pays for setup, training, and migration help. Factor that cost into your first-year budget.

⚠️ คำเตือน: Many pricing details require a sales call. G2 reviews mention contract length and cancellation as common pain points. Read your agreement carefully before signing.

ลองใช้ thryv ฟรี

ประโยชน์หลักของ Thryv

Here’s what makes Thryv worth considering:

ศูนย์บัญชาการ Thryv: A unified inbox combining email, SMS, สื่อสังคม, and web chats. This helps small business owners respond to customer interactions in one place.
24/7 Online Booking: Customers can book appointments any time of day. Thryv reports a 61% increase in bookings for typical users with this feature on.
การปรับปรุงข้อมูลธุรกิจท้องถิ่น: Auto-syncs business information across 50+ listing sites. The Yahoo, Google, and other directories stay updated automatically.
Client Portal Estimates: A secure space where clients book, pay, share documents, and view account info. This speeds up client portal estimates and approvals.
ThryvPay & Invoicing: Online payment processor built for service-based small businesses. Digital document signing helps you get paid faster.
ระบบการตลาดอัตโนมัติ: Trigger-based email and ข้อความ campaigns send personalized messages. Saves business owners an average of 20 hours per week on admin work.
AI Response Tool: ช่วยคุณ งานฝีมือ replies to online reviews quickly. Pairs with online reputation management features.

ลองใช้ thryv ฟรี