⚡ Краткий вывод:
- Цены: HubSpot Free Tools cost $0/month, with paid seats from $15/seat/month. Agile CRM is Free, then $8.99, $29.99 and $47.99 per user.
- Лучше всего подходит для: HubSpot suits sales and marketing teams that want one crm platform. Agile CRM suits small and medium businesses on a tight budget.
- Ключевое отличие: HubSpot splits work across Marketing Hub, Sales Hub and Service Hub. Agile CRM keeps every module inside a single screen.
- Бесплатный план: HubSpot’s free CRM allows unlimited users and up to one million contacts. Agile CRM offers a free plan capped at 10 users.
- Наш выбор: HubSpot, rated 4.0 versus 2.8, because its free features and 500+ business apps cover far more ground.
The cheaper crm software is not always the weaker one.
Agile CRM starts at $8.99 per user. HubSpot Marketing Hub Starter costs $15 per seat.
Yet price is the smallest gap between these two crm tools.
One is a modular platform built for business growth at scale.
The other is an all in one crm built for lean teams.
Here is how HubSpot and Agile CRM actually differ.
Обзор
This HubSpot vs Agile CRM comparison covers pricing, core features, and day to day ease of use.
We reviewed documentation, pricing pages, and user reviews for both crm tools.
Our writers also spent hands on time inside each crm system.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
By the end, you will know which one fits your sales process.
Что такое HubSpot?
HubSpot CRM — это платформа для управления взаимоотношениями с клиентами, предназначенная для отделов продаж и маркетинга.
It lets you manage contact records and track deals in real time.
The company built its name on inbound marketing before adding a full crm.
Work is split across Marketing Hub, Sales Hub, and Service Hub.
These connected hubs unify customer interactions across marketing, sales, and service departments.
HubSpot’s CRM record sits at the centre of all three hubs.
🏆 Победитель: HubSpot
The free version holds one million contacts and unlimited users. Email marketing, landing pages, and email tracking are included at no cost.
Цены HubSpot
Here is what HubSpot costs in 2026, straight from its pricing page.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатные инструменты | 0 долларов в месяц | Unlimited users and one deal pipeline |
| Запуск маркетингового центра | 15 долларов за место в месяц | Малый бизнес email-маркетинг |
| Стартовая клиентская платформа | 15 долларов за место в месяц | Bundled starter plan across hubs |
| Специалист маркетингового центра | 800 долларов за место в месяц | Larger marketing teams and custom reports |
Pricing verified July 2026.
Бесплатная пробная версия: The Free Tools plan never expires and needs no card. Paid tiers offer a 14 day trial on most hubs.
Гарантия возврата денег: No blanket refund window. Annual contracts run their full term, so read the billing terms before you pay.
📌 Примечание: The Starter plan includes 1,000 marketing contacts. Each extra thousand adds $50 per month, so map your list size before upgrading.
⚠️ Pricing conflict flagged: Some third party sources list the Professional plan at $1,080/month and enterprise plans at $4,000/month. Our CSV records $800/seat/month for Marketing Hub Professional, and we use that figure throughout. HubSpot also requires an annual commitment even on monthly billing.
Основные преимущества HubSpot
Here is what makes HubSpot worth a look:
- A free plan with real scale: HubSpot offers up to one million contacts and unlimited users at $0. Most rivals cap seats instead.
- 500+ business apps: Native links cover Google Workspace, Microsoft 365, Salesforce, and LinkedIn. That range keeps customer данные in sync.
- Универсальный входящие: Live chat, chatbots, email, and Facebook Messenger land in one thread. Your support team answers customer queries from a single screen.
- Marketing tools built in: Free features include email marketing, email tracking, landing pages, and website pages. HubSpot’s marketing roots show here.
- Академия HubSpot: A large training and knowledge base library shortens onboarding. Users rate this as one of HubSpot’s best free features.
- Breeze AI: Recent updates automate repetitive work like email drafting and data enrichment. That saves sales teams real hours each week.
- Есть куда расти: Custom properties, custom objects, and custom reports unlock as your business grows. The modular design scales with headcount.
Что заметила наша команда
Наш писатель signed up for HubSpot’s free CRM and spent several days inside the dashboard. Here is what stood out from that hands on time:
The clip below walks through the same workflow on screen.
Плюсы и минусы HubSpot
✅ Плюсы
- Free plan supports unlimited users and up to one million contacts
- Integrates with over 500 business apps including Salesforce and Google Workspace
- Clean visual dashboard gives a real time view of the sales funnel
- HubSpot Academy and the knowledge base shorten the learning curve
- Marketing, sales, and customer service tools share one contact record
❌ Минусы
- Paid tiers get expensive fast as your business grows
- Pricing turns complex once you mix and match different hubs
- The free version has no live email support, only online resources
- Advanced features carry a steep learning curve for new users
Что такое Agile CRM?
Agile CRM is a cloud based crm system for small and medium businesses.
It bundles sales, marketing, and customer service into one interface.
The company has run since 2013 and serves over 15,000 customers globally.
Offices sit in Индия and the Philippines, and G2 Crowd lists it as a leader.
Его подача is simple: fewer data silos and less switching between tools.
Web and mobile apps let teams manage deals and tasks from anywhere.
The walkthrough below shows the dashboard in motion.
Runner Up: Agile CRM
An all in one crm with telephony, helpdesk, and marketing автоматизация built in. Reviewers call $8.99 a great price for this feature set.
Ценообразование Agile CRM
Agile CRM prices per user, and there is no setup fee.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | Бесплатно | Up to 10 users testing the platform |
| Стартер | $8.99 | Solo founders and two person teams |
| Обычный | $29.99 | Растущие отделы продаж нуждаются в автоматизации. |
| Предприятие | $47.99 | Larger teams wanting full access |
Pricing verified July 2026.
Бесплатная пробная версия: The free plan covers up to 10 employees with no card required. You can stay on it as long as you like.
Гарантия возврата денег: Agile CRM publishes no standard refund window. Longer term contracts lock in a lower price per user.
📌 Примечание: Published rates sit between $8.99 and $9.99 per user across sources. Our CSV records $8.99, and that is the figure we use here.
⚠️ Предупреждение: Reviews on billing and reliability are split. Some users report email sending failing for weeks at a time, so test the free tier with real mail before you spend money.
Основные преимущества гибкой CRM-системы
Here is where Agile CRM earns its keep:
- One screen for three jobs: Sales, marketing, and service share the same interface. That cuts data silos without extra integrations.
- Drag and drop workflow builder: You create automated processes without a developer. Lead scoring, follow ups, and data entry all run on rules.
- Built in telephony: Calls and voicemail live next to the contact record. Few tools at this price include a dialer.
- Web engagement tracking: You can gauge site activity and trigger campaigns from it. Marketing automation then handles the follow up mail.
- Sales gamification: Leaderboards and badges push friendly competition. This is rare in a crm system at $8.99.
- Calendar booking: Leads book meetings directly, syncing with Google Calendar or Outlook. That helps teams that still sell in person.
Что заметила наша команда
Our writer opened an Agile CRM account and worked through imports, deals, and a campaign. Here is what stood out:
Watch the same setup happen step by step.
Преимущества и недостатки гибкой CRM-системы
✅ Плюсы
- Free plan covers up to 10 users with no setup fee
- Paid tiers start at $8.99 per user, a great price for the feature list
- Telephony, helpdesk, and project tracking are bundled in
- Sales gamification adds leaderboards and badges most rivals skip
❌ Минусы
- Support quality is inconsistent, with fixes reportedly taking up to two weeks
- Users report falling email delivery rates over recent months
- Reporting tools are widely criticised as poorly configured
- Custom fields and data mapping fall short for larger companies
Сравнение характеристик
Ready for the detailed breakdown of HubSpot vs Agile CRM? We cover ten areas that decide most buying calls, then finish on cost.
| Особенность | HubSpot | Гибкая CRM |
|---|---|---|
| Начальная цена | 15 долларов за место в месяц | $8.99 per user |
| Бесплатный план | ✅ Неограниченное количество пользователей | ✅ До 10 пользователей |
| Contact Limit (Free) | ✅ 1 million contacts | ❌ Tighter caps |
| Автоматизация маркетинга | ✅ | ✅ |
| Встроенная телефония | ❌ | ✅ |
| Геймификация продаж | ❌ | ✅ |
| Landing Pages & Website Pages | ✅ | ✅ Базовый |
| Интеграции | ✅ Более 500 бизнес-приложений | ✅ Limited set |
| Пользовательские объекты | ✅ Более высокие уровни | ❌ |
| Лучше всего подходит для | Scaling sales and marketing teams | Budget conscious small business |
1. Управление контактами
HubSpot: The free version holds up to one million contacts. Every email, call, and note attaches to the contact record automatically. Custom properties let you store fields your sales process actually needs.
Гибкая CRM: Contact management gives a 360 degree view of every interaction. Tags, notes, and call logs sit on one card. Custom fields exist, but larger companies find the data mapping too rigid.
2. Управление воронкой продаж
HubSpot: The free plan includes one deal pipeline for one team or department. Its clean dashboard shows the whole funnel in real time. Extra pipelines and sales forecasting arrive on paid plans.
Гибкая CRM: A visual sales pipeline tracks deals by stage with drag and drop. Sales pipeline management here is simpler than HubSpot’s, which suits smaller businesses.
3. Автоматизация маркетинга
HubSpot: HubSpot Marketing Hub runs email marketing, lead nurturing, and campaign reporting from the crm platform. Inbound marketing playbooks are baked into the product. Marketing teams get list segmentation tied to live customer data.
Гибкая CRM: Marketing automation covers email, social, and mobile in one builder. A/B testing and personalisation ship as standard. The email template tool is easy but inflexible once you step outside its parameters.
⚠️ Предупреждение: Some Agile CRM users report email delivery rates halving twice within six months. Send a test batch before you migrate a live list.
4. Sales Automation and Sales Enablement
HubSpot: Sequences, task queues, and email tracking handle repetitive follow up. Sales leaders get pipeline dashboards without asking an analyst. The catch is that stronger sales enablement tooling sits behind the professional plan.
Гибкая CRM: Sales automation handles follow ups, lead scoring, and data entry on rules you set. Gamification leaderboards give the sales team a nudge. Everything works on the $8.99 tier, which is unusual at this price.
5. Отчетность и аналитика
HubSpot: Standard analytics cover traffic, deals, and revenue generated per source. Custom reports and dashboards unlock higher up the ladder.
Гибкая CRM: Reports cover deals, calls, and campaign activity. Reviewers repeatedly call the reporting tools awful and poorly configured. If board level analytics matter, that criticism should weigh heavily.
6. AI and Workflow Automation
HubSpot: The Breeze AI suite automates email drafting and data enrichment. Workflow branching handles lead routing and internal alerts.
Гибкая CRM: The drag and drop builder covers most everyday processes without code. Through 2026 the vendor plans wider use of AI agents for lead scoring and predictive analytics. Today those features remain lighter than HubSpot’s.
7. Customer Service and Customer Experience
HubSpot: Service Hub adds tickets, live chat, and чат-боты. A universal inbox pulls email, chat, and Facebook Messenger into one queue. Customer success teams work from the same contact record as sales.
Гибкая CRM: A helpdesk automates ticketing and routes customer queries to the right owner. Reviews of the vendor’s own support are split, which we cover below.
Engagement tracking sits alongside the helpdesk in the same module.
💡 Полезный совет: Some reviewers describe great support from the Agile team, while others say each agent gives a different answer. Test their response times during your free trial.
8. Landing Pages and Website Pages
HubSpot: Content arrangement covers blogs, landing pages, and full website pages. Forms connect straight to the crm, so new customers enter your database немедленно. This is where HubSpot’s marketing heritage shows most clearly.
Гибкая CRM: Landing pages exist, and forms feed directly into contact lists. The templates are basic next to HubSpot’s.
9. Ecommerce and Integrations
HubSpot: Ecommerce management links carts, payments, and orders to contact records. Over 500 business apps connect natively, including Salesforce, Google Workspace, Microsoft 365, and LinkedIn.
Гибкая CRM: Third party integrations exist and cover the common tools. As an ecommerce crm it handles basic store data well enough. The catalogue is far smaller, so check your stack before committing.
10. Company Records and Scheduling
HubSpot: Company records roll up every contact at an account. Custom objects on higher tiers let you model products, subscriptions, or properties.
Гибкая CRM: You can manage companies as their own entity, linked to contacts and deals. The online calendar lets leads book time directly with your rep.
Scheduling lives in its own module inside the same dashboard.
11. Ценообразование и стоимость
Let’s put the plans side by side.
| Уровень | HubSpot | Гибкая CRM |
|---|---|---|
| Бесплатно | Бесплатные инструменты: 0 долларов в месяц | Бесплатно: Бесплатно |
| Вход платный | Marketing Hub Starter: $15/seat/month | Starter: $8.99 |
| Средний уровень | Starter Customer Platform: $15/seat/month | Regular: $29.99 |
| Высший уровень | Marketing Hub Professional: $800/seat/month | Enterprise: $47.99 |
HubSpot: The jump from $15 to $800 per seat is the story here. Free features are generous, but essential tools typically sit on higher tiers. Budget for the contact tier upgrades as well as the seats.
Гибкая CRM: Three paid plans at $8.99, $29.99, and $47.99 keep costs flat and predictable. Even the top tier costs less than one HubSpot Professional seat. For a ten person team the yearly gap runs into thousands.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| The lowest monthly price | Гибкая CRM | $8.99 per user beats $15 |
| A free crm that scales | HubSpot | Unlimited users, million contacts |
| Встроенные функции вызова | Гибкая CRM | Telephony included at every tier |
| Подробный репортаж | HubSpot | Custom reports and dashboards |
| 500+ business apps | HubSpot | Widest native integration list |
| One screen for everything | Гибкая CRM | No hub switching required |
💰 Ваш бюджет
Agile CRM wins on sticker price at every paid tier. But HubSpot’s free CRM may cost you nothing at all for the first year.
🔌 Ваш технологический стек
Check your existing tools against each integration list first. HubSpot connects to over 500 business apps, so it rarely blocks a workflow.
📝 Ваш процесс продаж
Teams selling in person lean on Agile CRM’s dialer and calendar booking. Teams running inbound campaigns get more from HubSpot’s marketing side.
🎓 Ваш уровень опыта
Both are user friendly on day one, and 89% of HubSpot users rate its interface easy to navigate. Mastering HubSpot’s full range takes far longer.
🆓 Бесплатные пробные версии и демо-версии
Both offer a free plan with no card needed. Import real customer data into each and run one live campaign before deciding.
🛟 Варианты поддержки
HubSpot’s free tier gives you the knowledge base and community, not live agents. Agile CRM’s support reviews swing between praise and frustration.
Руководство по переключению
Already on one of these? Here is what changes when you move.
🔄 Switching from HubSpot to Agile CRM?
✅ Что вы получите:
- A flat, predictable price per user with no contact tier surprises
- Built-in telephony and a helpdesk at no extra cost
- Sales gamification to keep the team competing
❌ Что вы потеряете:
- The one million contact free plan and unlimited users
- Access to 500+ native business apps
- HubSpot Academy training and custom objects
📋 Как переключиться:
- Export contacts, companies, and deals from HubSpot as CSV files
- Open the Agile CRM free plan and map your custom fields
- Import in stages, then rebuild campaigns before cancelling your HubSpot billing
🔄 Switching from Agile CRM to HubSpot?
✅ Что вы получите:
- Marketing Hub, Sales Hub, and Service Hub sharing one contact record
- Reporting that scales into custom reports and dashboards
- A universal inbox covering chat, mail, and Facebook Messenger
❌ Что вы потеряете:
- Built-in calling and the bundled helpdesk at $8.99
- Leaderboards and badges for the sales team
- A single screen with no hub switching
📋 Как переключиться:
- Export your Agile CRM contacts, deals, and notes to CSV
- Create a free HubSpot account and run the guided setup
- Import records, rebuild pipelines, then reconnect your calendar and mail
Что не было рассмотрено в нашем обзоре
This comparison focused on small business and mid market buyers. We did not test enterprise plans, custom API work, or single sign on for large employee counts. Our notes reflect the July 2026 versions, and both vendors ship changes often. If you manage 200 seats or need a heavily customised crm system, your priorities will differ from what we cover here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Гибкая CRM |
| 🆓 Бесплатный план | HubSpot |
| 🚀 Основные функции CRM | HubSpot |
| 📣 Маркетинговые инструменты | HubSpot |
| 📊 Отчетность и аналитика | HubSpot |
| ☎️ Built-in Telephony | Гибкая CRM |
| 🔌 Интеграции | HubSpot |
| 🛟 Support & Training | HubSpot |
| 🏆 Общий победитель | HubSpot |
🏆 ПОБЕДИТЕЛЬ: HUBSPOT
HubSpot wins 6 out of 8 categories.
Лучше всего подходит для: Sales and marketing teams sharing one crm platform, small business owners starting on a free crm, and companies planning steady business growth.
These two products chase different buyers. HubSpot is a modular platform that grows from a free plan into a full customer relationship management suite. Agile CRM is a low cost all in one crm for lean teams who want every module on one screen.
Agile CRM is genuinely good value at $8.99 per user. The bundled telephony, helpdesk, and gamification are hard to match at that price. But its 2.8 rating reflects real complaints about reliability, reporting, and inconsistent support.
HubSpot rates 4.0 here and was voted Лучшая CRM-система Lead Management Software in 2023 on Gartner Peer Insights. HubSpot CRM reviews on that platform and on G2 lean positive, mostly for ease of use. It also ranked #2 Best Global Software Company on G2 in 2024. If you want one tool to nurture relationships and track customer relationships as your business grows, HubSpot is the safer pick.
Сравнение большего количества функций HubSpot
Here is how HubSpot lines up against other names on the market:
HubSpot побеждает по следующим показателям: Faster onboarding for non technical users, a free tier Salesforce has no answer to, and marketing tools that ship in the box
Salesforce побеждает по следующим параметрам: Developer level customisation, deeper enterprise data models, and a partner network built for complex rollouts
HubSpot против Пайпдрайв
HubSpot побеждает по следующим показателям: Marketing and service modules under one login, a far larger app catalogue, and free training through HubSpot Academy
Pipedrive побеждает в следующих условиях: A tighter pipeline first interface, cheaper mid tier seats, and less clutter for teams that only sell
HubSpot против ActiveCampaign
HubSpot побеждает по следующим показателям: A genuine crm underneath the email engine, service ticketing, and reporting that reaches beyond campaign metrics
ActiveCampaign побеждает по следующим показателям: More granular automation branching, lower cost per subscriber at scale, and stronger deliverability controls
This video runs through more HubSpot alternatives in detail.
Сравнение Agile CRM
Here is how Agile CRM measures up against its closest rivals:
Agile CRM против Freshsales CRM
Гибкие CRM-системы выигрывают по следующим параметрам: Lower entry price, bundled helpdesk and telephony, and gamification for sales reps
Freshsales побеждает по следующим показателям: More dependable email delivery, cleaner reporting, and a larger support team behind the product
Гибкие CRM-системы выигрывают по следующим параметрам: A far cheaper starting tier, no onboarding fee, and quicker setup than Keap’s guided rollout
Кип побеждает по следующим пунктам: Stronger ecommerce and invoicing, more mature campaign builder, and dedicated onboarding coaching
Гибкие CRM-системы выигрывают по следующим параметрам: Marketing automation on the entry plan, built-in calling, and a free tier for ten users
Компания Insightly добивается успеха в следующих областях: Project delivery for professional services teams after the sale, better custom field handling, and steadier platform reliability
Гибкая CRM против Капсула CRM
Гибкие CRM-системы выигрывают по следующим параметрам: Wider module coverage in one tool, helpdesk ticketing, and campaign building Capsule leaves to add ons
Capsule CRM выигрывает по следующим параметрам: A simpler daily interface, fewer bugs reported by users, and clearer contact search
The clip below covers a wider list of Альтернативы Agile CRM.
Часто задаваемые вопросы
Действительно ли HubSpot CRM бесплатна?
Yes. The Free Tools plan costs $0 forever and supports unlimited users plus one million contacts. Live agent help and advanced reporting require a paid upgrade.
Действительно ли Agile CRM бесплатна?
Yes, for up to 10 users with no setup fee. Paid tiers cost $8.99, $29.99, and $47.99 per user and unlock deeper automation.
HubSpot лучше, чем Salesforce?
For most small businesses, yes. HubSpot is easier to learn and cheaper to start. Salesforce suits large enterprises that need deep customisation and complex data models.
Сколько обычно стоит CRM-система?
Entry plans usually run $8 to $30 per user each month. Professional tiers climb sharply, and HubSpot Marketing Hub Professional reaches $800 per seat monthly.
Какая CRM-платформа занимает первое место?
No single answer fits everyone. Salesforce leads on market share, while HubSpot is widely called the best free crm. Zoho CRM and Pipedrive are common HubSpot alternatives.
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