⚡ Краткий вывод:
- Цены: Гибкий CRM has a free plan, then Starter at $8.99. Nutshell CRM starts at $13/user/month.
- Лучше всего подходит для: Agile CRM suits budget teams wanting sales, marketing, and helpdesk together. Nutshell CRM suits B2B sales teams that value ease of use.
- Ключевое отличие: Agile CRM adds helpdesk ticketing and gamification. Nutshell CRM adds free data migration and AI meeting summaries.
- Наш выбор: Nutshell CRM for most teams. Both rate 2.8, but Nutshell wins more categories.
A free CRM can still cost you money.
Agile CRM offers a free version for small teams.
Nutshell CRM skips the free plan and bills per user from day one.
On paper, Agile CRM looks like the easy pick.
But missed emails and slow bug fixes carry a price too.
This Agile CRM vs Nutshell CRM breakdown shows where each tool earns its place.
Обзор
This Agile CRM vs Nutshell CRM comparison covers pricing, pipelines, автоматизация, support, and ease of use.
Мы изучили документацию, страницы с ценами и отзывы пользователей обоих инструментов.
Our writers also spent hands-on time with each CRM system.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
By the end, you’ll know which one fits your sales process.
Что такое Agile CRM?
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It puts sales, marketing, and customer service on a single platform.
The company has operated since 2013, with offices in Индия и Филиппины.
Agile CRM says over 15,000 customers use it globally.
G2 Crowd has also recognized it as a leader in the CRM market.
Its main подача is simple: lots of features at a low price.
Here’s a quick video look at how the platform works.
Гибкая CRM
Run deals, email campaigns, and support tickets from one app. The free plan covers up to 10 users.
Ценообразование Agile CRM
Agile CRM has four plans, including a free tier. Paid plans are billed per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | Бесплатно | Teams of up to 10 users testing core CRM tools |
| Стартер | $8.99 | Малый бизнес adding basic marketing automation |
| Обычный | $29.99 | Growing sales teams that need deeper automation |
| Предприятие | $47.99 | Larger teams wanting every feature and integration |
Pricing verified September 2026.
Бесплатная пробная версия: You don’t need a trial. The free plan lets you test the core tools with no time limit.
Гарантия возврата денег: We didn’t find a published money-back guarantee. Check the billing terms before paying for a year.
📌 Примечание: Paid prices are per user per month. Our pricing data shows no setup fee on any plan.
⚠️ Pricing Conflict: Some 2026 sources list Starter at $9.99 per user per month. That likely reflects monthly billing. We use the CSV figure of $8.99 throughout this article.
Основные преимущества гибкой CRM-системы
Here’s what makes Agile CRM worth a look:
- Sales, Marketing, and Service Together: One interface covers deals, campaigns, and support tickets. That cuts down on data silos between teams.
- Автоматизация рабочих процессов: A drag-and-drop builder handles follow-ups, lead scoring, and data entry. You set the rules once.
- Web Engagement Tracking: See how leads behave on your site. Then send automated email campaigns based on that activity.
- Встроенная служба поддержки: Ticketing turns customer queries into tracked cases. Support staff see the same customer data as sales.
- Геймификация продаж: Leaderboards and badges push reps to compete. It’s a light sales enablement tool most CRMs skip.
- Telephony and Meeting Booking: Call leads from inside the CRM. Leads can also book time straight on your calendar.
Что заметила наша команда
Наш писатель signed up for Agile CRM and explored contacts, deals, and campaigns. Here’s what stood out from that hands-on time:
The video below walks through the same experience step by step.
Преимущества и недостатки гибкой CRM-системы
✅ Плюсы
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk share one platform
- Drag-and-drop automation for follow-ups and lead scoring
- Gamification leaderboards motivate sales reps
❌ Минусы
- Some users report email delivery problems with no fix in sight
- Bug fixes can take up to two weeks
- Отчетность tools feel poorly configured
- Limited custom fields for complex data mapping
Что такое Nusshell CRM?
Nutshell CRM is a cloud-based CRM for small to mid-sized B2B sales teams.
Компания базируется в городе Анн-Арбор, штат Мичиган.
Its goal is core CRM features in an easy, affordable package.
Most teams become productive within days instead of weeks.
Email marketing, landing pages, and web forms come included with no paid add-ons.
Every plan also includes unlimited contacts and free live support.
This short review video shows Nutshell CRM in action.
CRM в двух словах
Track deals on visual boards and send drip campaigns from one place. Free migration help comes with every plan.
Краткое описание ценообразования CRM
Nutshell CRM sells five plans. Every plan is priced per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Фундамент | 13 долларов США/пользователь/месяц | Small teams needing contact management, calendar sync, and email templates |
| Рост | 25 долларов США/пользователь/месяц | Teams running multiple pipelines with sales automation |
| Про | 42 доллара США/пользователь/месяц | Managers who want the full reporting suite and personal email sequences |
| Бизнес | 59 долларов США/пользователь/месяц | Growing companies with more complex sales processes |
| Предприятие | 79 долларов США/пользователь/месяц | Larger teams needing an аудит поддержка журналов и приоритетов |
Pricing verified September 2026.
Бесплатная пробная версия: Yes. New users get a free 14-day trial.
Гарантия возврата денег: We didn’t find a published money-back guarantee. Use the trial to decide before you pay.
📌 Примечание: All plans include unlimited contacts, free data migration, and free live support. Even a single user pays the full per user rate.
⚠️ Предупреждение: There’s no free plan. Costs climb quickly as you add employees, so budget for team growth.
Основные преимущества Nutshell CRM
Here’s what makes Nutshell CRM worth a look:
- Короткий период обучения: New users get productive within days. Reviews rate it highly for ease of use.
- Visual Pipeline Views: Track deals on Board, List, Map, or Chart views. Drag-and-drop boards keep every stage clear.
- Marketing Without Add-Ons: Email marketing, landing pages, and web forms are built in. Forms send new leads straight into the CRM.
- Инструменты для поиска потенциальных клиентов: ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ shows which companies visit your website.
- Free Migration and Live Support: Nutshell moves your data for free on all plans. Live chat and email support are included too.
- Широкая интеграция: Connect Google Workspace, Microsoft 365, Slack, and Mailchimp. Запьер adds over 5,000 more apps.
Что заметила наша команда
Our writer set up a Nutshell CRM account and built a sales pipeline from scratch. Here’s what stood out from that hands-on time:
Вкратце: преимущества и недостатки CRM
✅ Плюсы
- Минимальный период обучения для новых пользователей.
- Free data migration and live support on all plans
- Неограниченное количество контактов без ограничений по объему данных.
- Email marketing and landing pages included
❌ Минусы
- Бесплатного тарифа нет, только 14-дневный пробный период.
- Автоматизация менее развита, чем HubSpot или Salesforce
- Обработка вложений в электронных письмах нуждается в улучшении.
Сравнение характеристик
Ready to see how Agile CRM and Nutshell CRM stack up feature by feature?
We’ll walk through nine core features, then finish with pricing and cost.
| Особенность | Гибкая CRM | CRM в двух словах |
|---|---|---|
| Начальная цена | Бесплатно | 13 долларов США/пользователь/месяц |
| Бесплатный план | ✅ | ❌ |
| Визуализация воронки продаж | ✅ | ✅ |
| Автоматизация маркетинга | ✅ | ✅ |
| Helpdesk Ticketing | ✅ | ❌ |
| Краткие обзоры совещаний по искусственному интеллекту | ❌ | ✅ |
| Геймификация продаж | ✅ | ❌ |
| Встроенные функции вызова | ✅ | ✅ |
| iOS и приложения для Android | ✅ | ✅ |
| Лучше всего подходит для | Budget all-in-one teams | команды продаж B2B |
1. Управление контактами
Гибкая CRM: The contact management system gives a 360-degree view of each customer. Emails, calls, web visits, and tickets sit on one record.
Company records work the same way, grouping related contacts under one account.
CRM в двух словах: Every plan comes with unlimited contacts and no data limits. You can import contacts from any source with a CSV file. Shared records and activity timelines keep the whole team on the same page.
⚠️ Предупреждение: Agile CRM isn’t built for heavy customization. Businesses that need many custom fields and data mapping may outgrow it.
2. Sales Pipeline & Deals
Гибкая CRM: A visual sales pipeline tracks deals and opportunities by stage. Leaderboards let reps compete on deals won and revenue generated.
CRM в двух словах: Drag-and-drop boards show every deal in your sales funnel. Switch between Board, List, Map, and Chart views anytime. Higher plans add multiple pipelines for separate products or teams.
When a deal is ready, send quotes and invoices from the same record.
3. Автоматизация продаж
Гибкая CRM: Automation handles follow-ups, lead scoring, and data entry. The drag-and-drop workflow builder needs no coding. You can execute multi-step sequences based on how each contact behaves.
CRM в двух словах: Sales automation covers lead routing and follow-up notifications. It removes time-wasting tasks from your sales team’s day. The rules are simpler than what HubSpot and Salesforce offer.
4. Email Marketing & Automation
Гибкая CRM: Marketing teams get email campaigns with A/B testing and personalization. Campaigns can run across email, социальные сети, and mobile. The email template builder is simple and looks nice, but it’s inflexible.
CRM в двух словах: You can build lists, send bulk email, and run drip campaigns. Landing pages and web forms come included. Pro plans add personal email sequences for one-to-one outreach.
⚠️ Предупреждение: Some Agile CRM users say delivery rates halved, then halved again within months. Send test campaigns before moving your whole list.
5. Lead Capture & Web Engagement
Гибкая CRM: Web engagement tools show how leads interact with your site. You can trigger emails based on page visits. Lead scores rise as visitors show more interest.
CRM в двух словах: Web forms add new leads to the CRM automatically. VisitorIQ identifies companies visiting your website, and ProspectorIQ helps you search for fresh B2B leads. Built-in инструменты искусственного интеллекта also assist with revenue-driving tasks.
6. Calendar & Meetings
Гибкая CRM: The online calendar lets leads book meetings directly on your schedule. It syncs with Google Calendar and Outlook. That ends the back-and-forth emails over a meeting date.
CRM в двух словах: Calendar sync links your schedule to the CRM. Many users praise its reminder and scheduling tools. AI meeting summarization turns calls into notes on the contact timeline.
7. Customer Service & Support
Гибкая CRM: A built-in helpdesk automates ticketing for customer queries. Agents see the same contact history as sales reps. Vendor support reviews are mixed, with some calling it incredible and others calling it slow.
CRM в двух словах: Nutshell skips helpdesk ticketing but connects with Zendesk. Where it shines is vendor support. Live chat and email help come free on every plan. Enterprise users also get priority support.
⚠️ Предупреждение: Some Agile CRM reviewers say each support person gives a different answer. A few even call the service a scam after weeks of broken email sending.
8. Отчетность и аналитика
Гибкая CRM: Reports cover sales, campaigns, and support activity. However, several reviewers describe the reporting tools as awful. Don’t expect deep analytics here.
CRM в двух словах: Customizable dashboards track performance and sales KPIs. You can customize reports to fit your specific бизнес needs. The Pro plan unlocks the full reporting suite.
9. Integrations & Mobile Access
Гибкая CRM: Agile connects with third-party software to extend what it can do. Web and mobile apps let teams manage deals and tasks remotely. Built-in telephony handles calls without a separate phone tool.
CRM в двух словах: Native integrations include Google Workspace, Microsoft 365, Slack, Mailchimp, and Zendesk. Zapier adds over 5,000 more apps. The iOS and Android apps get positive feedback for field use.
10. Ценообразование и стоимость
Here’s how the plans line up side by side.
| Уровень | Гибкая CRM | CRM в двух словах |
|---|---|---|
| Бесплатно | Бесплатно | ❌ |
| Вход | Starter: $8.99 | Базовый курс: 13 долларов США/пользователь/месяц |
| Середина | Regular: $29.99 | Рост: 25 долларов США/пользователь/месяц |
| Верхняя | Enterprise: $47.99 | Плюсы: 42 доллара США/пользователь/месяц |
| Передовой | ❌ | Бизнес: 59 долларов США/пользователь/месяц |
| Вершина | ❌ | Корпоративный сегмент: 79 долларов США/пользователь/месяц |
Гибкая CRM: The free plan and low Starter tier make Agile the cheaper way in. Its top tier still costs less than Nutshell’s top plan. You save money, but you accept more reliability risk.
CRM в двух словах: Nutshell costs more at the entry level and has no free plan. That fee includes free migration, live support, and unlimited contacts. For many teams, those extras cover the price gap.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Zero budget | Гибкая CRM | Бесплатный тарифный план для до 10 пользователей. |
| Helpdesk ticketing | Гибкая CRM | Support tickets built in |
| Геймификация продаж | Гибкая CRM | Leaderboards and badges |
| Быстрая адаптация | CRM в двух словах | Productive within days |
| Reliable vendor help | CRM в двух словах | Бесплатная онлайн-поддержка для всех тарифных планов. |
| Lead discovery | CRM в двух словах | VisitorIQ and ProspectorIQ |
| Подходит для начинающих | CRM в двух словах | Минимальная кривая обучения |
💰 Ваш бюджет
With no budget, Agile CRM’s free plan is hard to beat. If you can pay per seat, Nutshell’s bundled support gives you more for the money.
🔌 Ваш технологический стек
Nutshell CRM plugs into Gmail, Outlook, Slack, and Microsoft 365 with little effort. Agile CRM suits teams that want telephony and helpdesk services built in.
📈 Ваш процесс продаж
Nutshell fits B2B teams that live in their pipeline and follow-ups. Agile fits businesses that run sales, marketing, and service processes in one workflow.
🎓 Ваш уровень опыта
Beginners get moving faster with Nutshell’s simple, visual layout. Agile sets up faster than Infusionsoft. Its wider feature set still takes more configuring.
🆓 Бесплатные пробные версии и демо-версии
Nutshell gives you a 14-day free trial to test with real deals. Agile’s free plan lets you try core tools for as long as you like.
🛟 Варианты поддержки
Nutshell includes free live support, so a human can respond when you’re stuck. Agile reviews swing between great support and inconsistent answers.
🔒 Данные Безопасность
Both tools are cloud-based and run in any browser. Read each vendor’s security documentation before storing sensitive details about your clients.
Руководство по переключению
Already using one of these tools? Here’s what changes if you move.
🔄 Switching from Agile CRM to Nutshell CRM?
✅ Что вы получите:
- Free data migration and live support on every plan
- AI meeting summaries saved to contact timelines
- Lead discovery with VisitorIQ and ProspectorIQ
❌ Что вы потеряете:
- A free plan for up to 10 users
- Built-in helpdesk ticketing
- Gamification leaderboards and badges
📋 Как переключиться:
- Export your contacts and deals from Agile CRM as CSV files.
- Start a Nutshell CRM 14-day free trial.
- Ask Nutshell for free migration help, or import the CSV yourself.
🔄 Switching from Nutshell CRM to Agile CRM?
✅ Что вы получите:
- A free plan for small teams
- Helpdesk tickets for customer queries
- Web engagement tracking with lead scoring
❌ Что вы потеряете:
- Free migration and live support on all plans
- Board, List, Map, and Chart pipeline views
- AI tools like meeting summarization
📋 Как переключиться:
- Export your Nutshell contacts, companies, and leads to CSV.
- Create an Agile CRM account on the free plan.
- Import the CSV and rebuild workflows in the drag-and-drop builder.
Что не было рассмотрено в нашем обзоре
This comparison focused on small teams and B2B sales use. We didn’t test either tool as an ecommerce CRM or measure email deliverability ourselves. Sales forecasting accuracy, LinkedIn prospecting, sales territories, and interface languages weren’t part of this review. We also skipped enterprise contracts, in person onboarding, and each vendor’s knowledge base. Features reflect September 2026 versions and may change.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Гибкая CRM |
| 📣 Автоматизация маркетинга | Гибкая CRM |
| 🎧 Helpdesk Tools | Гибкая CRM |
| 📊 Воронка продаж | CRM в двух словах |
| 🤖 AI & Lead Discovery | CRM в двух словах |
| 📈 Отчетность | CRM в двух словах |
| 🔌 Интеграции | CRM в двух словах |
| 👶 Простота использования | CRM в двух словах |
| 🛟 Vendor Support | CRM в двух словах |
| 🏆 Общий победитель | CRM в двух словах |
🏆 ПОБЕДИТЕЛЬ: NUTSHELL CRM
Nutshell CRM wins 6 out of 9 categories.
Лучше всего подходит для: B2B sales teams, first-time CRM buyers, teams that want live support
💡 Why a Tied Rating Still Has a Winner: Both tools hold a 2.8 rating in our data. We broke the tie on category wins and reliability reports. Agile CRM keeps the edge on price, marketing automation, and helpdesk tools.
Agile CRM and Nutshell CRM chase the same buyer. Both target small businesses that need a CRM without a big bill.
Agile CRM packs sales, marketing, and service into one low-cost app. It’s a great price for teams that need breadth. The trade-off is mixed reviews on email delivery and bug fixes.
Nutshell CRM costs more per seat but feels finished. Easy setup, free live support, and built-in email marketing make it the safer pick.
Pick Agile if budget drives every decision. Pick Nutshell if you want your team using the CRM next week, not next quarter.
Сравнение Agile CRM
Here’s how Agile CRM stacks up against other popular CRMs.
Гибкие CRM-системы выигрывают по следующим параметрам: far cheaper paid tiers, helpdesk and telephony in one subscription, built-in sales gamification
HubSpot побеждает по следующим показателям: a larger app marketplace, a deep free training library, more polished reporting on paid hubs
Гибкие CRM-системы выигрывают по следующим параметрам: a much lower price point, faster setup for small teams, marketing automation included without extra products
Salesforce побеждает по следующим параметрам: heavy customization with custom objects, the AppExchange marketplace, room to scale into large enterprise use
Гибкие CRM-системы выигрывают по следующим параметрам: a free plan, a lower entry price, a quicker learning curve than Keap’s older Infusionsoft setup
Кеап побеждает по: payments and invoicing for service businesses, polished campaign templates, guided onboarding for new users
Гибкая CRM против ActiveCampaign
Гибкие CRM-системы выигрывают по следующим параметрам: a full sales pipeline on every tier, helpdesk tickets in the same app, free access for up to 10 users
ActiveCampaign побеждает по следующим показателям: a more advanced automation builder, stronger email deliverability tools, a bigger integration library
Более подробное сравнение Nutshell CRM
Here’s how Nutshell CRM compares with other малый бизнес CRM-системы.
CRM в двух словах против CRM в кратких словах
Nutshell CRM выигрывает по следующим параметрам: built-in email marketing and landing pages, free migration help, AI call summaries
Капсульная CRM побеждает по: a free plan for very small teams, a cleaner layout for solo users, project boards tied to contacts
Nutshell CRM выигрывает по следующим параметрам: a shorter learning curve, marketing tools inside the same plan, free live support on every tier
Компания Insightly добивается успеха в следующих областях: project management linked to CRM records, custom objects for complex data, separate service and marketing apps for bigger teams
CRM в двух словах против CRM в понедельник
Nutshell CRM выигрывает по следующим параметрам: a tool built only for B2B selling, unlimited contacts on every plan, lead discovery with VisitorIQ
В понедельник CRM-системы добились успеха в следующих областях: flexible boards that work beyond sales, a big template library, visual automations across departments
Nutshell CRM против Freshsales CRM
Nutshell CRM выигрывает по следующим параметрам: free data migration and live chat, web forms and landing pages included, simpler day-one setup
CRM-система Freshsales выигрывает по следующим параметрам: a lower entry price, Freddy AI deal insights, direct links to Freshdesk for support teams
Часто задаваемые вопросы
Действительно ли Agile CRM бесплатна?
Yes. The free plan supports up to 10 users. Paid tiers add more automation and start at $8.99 per user per month.
Nutshell — хорошая CRM-система?
Yes, for small to mid-sized B2B sales teams. It’s easy to learn, includes free live support, and bundles email marketing. Teams with complex automation needs may outgrow it.
Сколько обычно стоит CRM-система?
Most small business CRMs run from free to under $100 per user per month. Agile CRM starts free, while Nutshell CRM ranges from $13 to $79.
Есть ли у Nutshell приложение?
Yes. There are mobile apps for iOS and Android. Reps can update contacts, log activity, and check deals from the field.
Agile CRM — это облачная система?
Yes. It’s a cloud platform you access through a web browser or mobile app. There’s nothing to install on your own servers.
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