⚡ Szybki werdykt:
- Wycena: Bitrix24 starts at $49/organization/month. Instantly starts at $30/month.
- Najlepiej dla: Bitrix24 for running CRM, projects, and team chat in one app. Instantly for zimny e-mail na dużą skalę.
- Kluczowa różnica: Bitrix24 is a work hub for your whole team. Instantly is an outreach engine for finding and emailing new leads.
- Nasz wybór: Instantly for most sales teams. It rates 4.3 to Bitrix24’s 3.0 and is far easier to learn.
Bitrix24 and Instantly land on the same shortlists for one reason.
Oboje obiecują pomoc małe firmy win more deals.
Ale działają one w zupełnie różny sposób.
Bitrix24 is an all in one platform for CRM, projects, and team chat.
Instantly is a cold email tool built to send thousands of messages safely.
Pick the wrong sales software, and you pay for many features you never use.
Przegląd
This Bitrix24 vs Instantly comparison looks at pricing, key features, and ease of use.
It also covers lead management, automatyzacja features, and who each tool fits.
Przejrzeliśmy dokumentację, strony z cenami i opinie użytkowników dotyczące obu narzędzi.
Nasi autorzy spędzili także trochę czasu osobiście z każdym z nich.
Notatki te znajdują się poniżej w sekcjach „Co zauważył nasz zespół”.
Czym jest Bitrix24?
Bitrix24 is a cloud-based work hub for small and medium sized businesses.
It mixes CRM software, project management tools, and a communications platform.
You can manage customer relationships, tasks, files, and group chats in a single platform.
Bitrix24 CRM tracks leads, deals, contacts, and companies through your sales funnel.
It covers different aspects of running a company in one tool.
Here’s a quick video tour of the platform.
Bitrix24
One flat fee covers CRM, tasks, and team chat. Great for teams that want everything under one roof.
Cennik Bitrix24
Bitrix24 charges per organization, not on a per user basis. Here’s the 2026 breakdown.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Podstawowy | 49 USD/organizacja/miesiąc | Małe zespoły zaczynające od CRM |
| Standard | 99 USD/organizacja/miesiąc | Growing teams needing marketing tools and 100 GB storage |
| Profesjonalny | 199 USD/organizacja/miesiąc | Teams that need automation and HR tools |
| Przedsiębiorstwo | 399 USD/organizacja/miesiąc | Large companies with many branches |
Pricing verified September 2026.
Bezpłatny okres próbny: Yes. Bitrix24 offers a 30-day free trial of the Professional plan.
Bezpłatny plan: Yes. It includes core CRM, task management, and 5 GB of cloud storage.
Gwarancja zwrotu pieniędzy: Not clearly published. Check refund terms before a yearly commitment.
📌 Notatka: Paid plans are a flat monthly fee. Annual billing saves 20%, and two-year billing saves 31%. The free plan skips invoicing and workflow automation. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing conflict: Some sources still list an older $39 Plus plan for 24 users. Others claim unlimited users on Standard. Current listings show user caps on each tier. Free plan user limits also vary by source, so confirm on Bitrix24’s pricing page.
Kluczowe korzyści Bitrix24
Here’s what makes Bitrix24 worth a look:
- Zunifikowana platforma: CRM, tasks, chat, and documents live in one place. You stop jumping between other tools.
- Cena ryczałtowa: Your bill stays the same as you add people within a tier. That makes budgets easy to plan.
- Clear Project Views: Assign tasks, set deadlines, and track progress. Every team sees the same status.
- Built-In Office Suite: Create docs, spreadsheets, and prezentacje inside Bitrix24. Co-edit them live with version control.
- Extranet Access: Invite outside partners into shared workspaces. They only see what you allow.
- Layered Bezpieczeństwo: Data is hosted on Amazon Web Services with SSL encryption. Mobile apps for iOS and Android keep access secure on the go.
Co zauważył nasz zespół
Nasz pisarz signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Zalety i wady Bitrix24
✅ Zalety
- Free plan has useful features for small projects and teams
- CRM, projects, and communications tools in one place
- Flat monthly pricing instead of per-seat fees
- Custom themes and a flexible left menu reduce overwhelm
- Video tutorials, webinars, and a help button for new users
❌ Wady
- Steep learning curve with a crowded user interface
- Support tickets can take a while to resolve
- Some users report bugs and limited customization options
Czym jest Instantly?
Instantly is a cold email platform built for B2B outreach at scale.
Umożliwia podłączenie nieograniczonej liczby kont e-mail i ich automatyczne aktualizowanie.
A built-in lead finder helps you build prospect lists fast.
Its unified inbox, Unibox, pulls replies from multiple email accounts into one view.
Instantly CRM, a newer add-on, tracks deals once leads reply.
It suits sales teams, agencies, and founders who live on outbound.
Watch this short walkthrough before you sign up.
🏆 Zwycięzca: Natychmiast
Send cold emails from unlimited inboxes without burning your domain. Warm-up and lead search come built in.
Natychmiastowa wycena
Instantly prices outreach plans by sending volume, not seats. Here’s the 2026 lineup.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Wzrost | 30 USD/miesiąc | Samodzielni założyciele testują zimne e-maile |
| Hiperwzrost | 77,60 USD/miesiąc | Sales teams sending at volume |
| Prędkość światła | 286,30 USD/miesiąc | Agencies and very high-volume senders |
| Przedsiębiorstwo | Zwyczaj | Large teams needing a private setup |
Pricing verified September 2026.
Bezpłatny okres próbny: Yes. Instantly offers a 14-day free trial.
Gwarancja zwrotu pieniędzy: Not advertised. Use the trial to test before paying.
📌 Notatka: The table shows annual billing rates. Instantly CRM is a separate purchase at $97 per month with unlimited seats. It doesn’t include the other tools in the Instantly suite.
⚠️ Ostrzeżenie: Lead credits, calls, and SMS tracking cost extra. Stacking these add ons makes a basic plan expensive fast. Some 2026 sources list Growth at $47 on monthly billing, so check before checkout.
Główne korzyści z Instantly
Oto dlaczego warto rozważyć Instantly:
- Nieograniczona liczba kont e-mail: Connect as many inboxes as you want. Inbox rotation spreads the sending load.
- Unlimited Email Warmups: Warm-up runs on every connected inbox. Reviews credit it for better deliverability.
- Easy Account Setup: Connect through Google, Outlook, or a CSV upload. Setup takes only a few steps.
- Smarter Campaigns: A/B testing, spintax, and deliverability scoring help you fine tune every send.
- Unibox: Handle replies from multiple accounts in a single place. No more tab-hopping.
- Visitor Tracking Pixel: Spot US-based website visitors. Turn them into leads, then real customers.
Co zauważył nasz zespół
Our writer signed up for Instantly and built cold outreach campaigns inside it. Here’s what stood out:
Here’s a short video from that hands-on time.
Natychmiastowe zalety i wady
✅ Zalety
- Beginner-friendly interface that new users pick up fast
- Unlimited email accounts and warm-up on every plan
- Built-in lead finder with filters and CSV upload
- Unibox keeps all replies in one inbox
❌ Wady
- Niektórzy użytkownicy zgłaszają usterki i powolne odpowiedzi pomocy technicznej
- Deliverability numbers can drop without warning
- CRM feature is basic, with few customization options
Porównanie funkcji
How do Bitrix24 and Instantly handle the same jobs? We’ll compare nine key features, then break down pricing.
| Funkcja | Bitrix24 | Natychmiast |
|---|---|---|
| Cena wywoławcza | 49 USD/organizacja/miesiąc | 30 USD/miesiąc |
| Bezpłatny plan | ✅ | ❌ (14-dniowy okres próbny) |
| CRM i zarządzanie kontaktami | ✅ Pełny CRM | ✅ Podstawowy CRM |
| Wyszukiwarka potencjalnych klientów B2B | ❌ | ✅ |
| Zimne e-maile na dużą skalę | ❌ | ✅ |
| Rozgrzewka e-mailowa | ❌ | ✅ |
| Zarządzanie projektami | ✅ | ❌ |
| Team Chat & Video Calls | ✅ | ❌ |
| Sztuczna inteligencja Asystent | ✅ Drugi pilot | ✅ AI Personalization |
| Najlepsze dla | All-in-one team operations | Zespoły sprzedaży wychodzącej |
1. CRM i zarządzanie kontaktami
Bitrix24: Bitrix24 CRM stores every contact, deal, and conversation in one database. You get customizable fields, a product catalog, and multiple pipelines. It’s a true crm tool for full sales management.
Natychmiast: Instantly CRM lets you manage leads and deals from one screen. Some reviews still describe the CRM features Instantly offers as beta. It works best as a reply tracker, not a full crm system.
⚠️ Ostrzeżenie: Reviews say Instantly’s sales pipeline view is less clear than Pipedrive’s. If deal stages drive your sales process, test this first.
2. Lead Generation & Lead Management
Bitrix24: Bitrix24 captures inbound inquiries through web forms, landing pages, and online stores. Classic CRM mode sends new contacts to a leads list first. Simple CRM skips leads and creates deals right away.
Bitrix24 sites also connect with Google Analytics, so you see where traffic comes from.
Natychmiast: The lead finder feature searches a vast database of B2B contacts. Multiple filters narrow lists by role, industry, and company size. Lists then flow straight into your campaigns.
⚠️ Ostrzeżenie: Database size claims vary. Older reviews cite 160 million contacts, while newer materials cite 450 million. Lead credits come through separate plans like Growth Leads, each with export limits. Some users also pytanie lead quality.
3. Email Outreach & Cold Emailing
Bitrix24: Bitrix24 sends email marketing and marketing campaigns to contacts already in your CRM. It isn’t built for cold emailing. You won’t find inbox rotation or warm-up tools.
Natychmiast: Instantly is built for cold outreach campaigns that send thousands of emails. You schedule sends and let follow ups run on autopilot. The cold email campaigns Instantly builds rotate across your inboxes.
Kampania budowniczy keeps sequences simple, even for first-timers.
4. Dostarczalność i rozgrzewka wiadomości e-mail
Bitrix24: Bitrix24 has no warm-up network or deliverability scoring. That’s fine for everyday client email. It’s a gap if you plan to prospect at volume.
Natychmiast: Every plan includes unlimited email warmups and inbox rotation across multiple accounts. A deliverability network builds sender reputation over time. Scoring flags risky campaigns before they go out.
Here’s how the deliverability network fits into that setup.
⚠️ Ostrzeżenie: Some users report sudden drops in deliverability. Check open and reply rates every week.
5. Project & Task Management
Bitrix24: Bitrix24 handles task management with deadlines, checklists, and śledzenie czasu. Managers can track employee workloads and time spent on tasks. Managing projects gets easier for remote teams.
Kanban boards and gantt charts show progress without extra apps.
Natychmiast: Instantly has no project management features. Its automation covers outreach, not team projects. You’d pair it with a separate project app.
6. Automatyzacja przepływu pracy
Bitrix24: Bitrix24 automates routine updates, reminders, and notifications. Automated workflows move deals and tasks forward without constant chasing. Advanced features like biznes process automation sit on higher paid plans.
HR tools add a company structure chart and an employee directory.
Natychmiast: Custom salesflows trigger follow-up actions based on prospect behavior. That removes repetitive tasks from outbound work. It won’t automate the rest of your business, though.
7. Funkcje sztucznej inteligencji
Bitrix24: Co-Pilot is an AI assistant that helps you navigate features and perform tasks. It’s most useful for new users facing a crowded dashboard.
Natychmiast: Instantly’s AI analyzes leads and writes messages from company insights. The Hyper CRM plan adds more AI plus multi-channel support. You can personalize each lead with custom prompts.
Custom AI prompts let you shape the opening line for every prospect.
8. Współpraca i komunikacja
Bitrix24: Bitrix24 is built for internal communications. Group chats, video calls, głos calls, and file sharing come standard. Calendars sync with Google Calendar, and a contact center routes customer calls.
You can upload files and co-edit documents with your team in real time.
Natychmiast: Instantly focuses on prospect conversations, not internal chat. The Unibox gathers replies from every sending account. Teammates share one workspace to handle leads together.
9. Analityka i raportowanie
Bitrix24: Bitrix24 lets you generate reports and build shared dashboards. Teams get real-time visibility into projects and deals. Watch the activity stream closely, or updates slip by.
Natychmiast: Campaign analytics track email metrics over time. Sales tracking can generate detailed reports on pipeline value and closing rates. Reviews say its raportowanie still trails Pipedrive’s.
10. Ceny i koszty
Here’s how the plans line up side by side.
| Szczebel | Bitrix24 | Natychmiast |
|---|---|---|
| Bezpłatny | ✅ Free plan (5 GB) | ❌ 14-day free trial |
| Wejście | Basic: $49/organization/month | Wzrost: 30 USD/miesiąc |
| Średni | Standard: $99/organization/month | Hiperwzrost: 77,60 USD/miesiąc |
| Górny | Professional: $199/organization/month | Prędkość światła: 286,30 USD/miesiąc |
| Szczyt | Enterprise: $399/organization/month | Przedsiębiorstwo: Niestandardowe |
Bitrix24: Bitrix24 wins on team value. One flat fee covers CRM, projects, chat, and storage. Larger teams pay far less per head than with tools priced per seat.
Natychmiast: Instantly wins on entry cost for outbound. The Growth plan already includes unlimited inboxes and warm-up. Lead credits and the CRM add real cost, though.
Różne scenariusze
| Jeśli potrzebujesz… | Wybierać | Dlaczego |
|---|---|---|
| Bezpłatny punkt startowy | Bitrix24 | Free plan with core CRM |
| Zimne e-maile na dużą skalę | Natychmiast | Nieograniczona liczba skrzynek odbiorczych i rozgrzewka |
| Project and task tracking | Bitrix24 | Gantt charts and kanban views |
| Fresh B2B lead lists | Natychmiast | Built-in lead search |
| Internal chat and video calls | Bitrix24 | Collaboration tools included |
| Fast setup for beginners | Natychmiast | Prostszy, czystszy interfejs |
💰 Twój budżet
Bitrix24’s free plan costs nothing, and paid tiers stay flat as your team grows. Instantly starts cheaper for outreach, but lead credits and CRM add up.
🔌 Twój zestaw technologii
Bitrix24 replaces several apps, including chat, docs, and your CRM. Instantly handles sending and plugs into other CRMs you already use.
📈 Twój proces sprzedaży
Inbound teams handling forms, calls, and online orders fit Bitrix24. Outbound sales teams booking meetings from cold email fit Instantly.
🎓 Twój poziom doświadczenia
Bitrix24 isn’t incredibly easy, and companies may need to train staff. Instantly’s user friendly layout gets beginners sending much sooner.
🆓 Bezpłatne wersje próbne i dema
Try the Bitrix24 professional plan free for 30 days. Run one small campaign during Instantly’s 14-day trial before committing.
🛟 Opcje wsparcia
Bitrix24 offers webinars and support resources, but fixes can be slow. Instantly users mention glitches and support delays that hurt sales productivity.
🔒 Prywatność danych
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm where their data is stored.
Przewodnik po przełączaniu
Korzystasz już z jednego z tych narzędzi? Oto, co się zmieni po zmianie.
🔄 Switching from Bitrix24 to Instantly?
✅ Co zyskasz:
- Unlimited sending inboxes with automatic warm-up
- A lead search tool for fresh prospects
- Prostszy interfejs, którego można się szybciej nauczyć
❌ Co stracisz:
- Projects with Gantt and kanban views
- Team chat, video calls, and online documents
- Bezpłatny plan dla całego Twojego zespołu
📋 Jak przełączyć:
- Export your contacts from Bitrix24 as a CSV file.
- Start an Instantly trial and connect your email accounts.
- Upload the CSV and let warm-up run before your first campaign.
🔄 Switching from Instantly to Bitrix24?
✅ Co zyskasz:
- A full CRM with pipelines and a product catalog
- Tasks, projects, and chat for the whole company
- Forms and site pages that capture inbound leads
❌ Co stracisz:
- Cold email sending from unlimited inboxes
- Warm-up and inbox rotation
- AI-personalized outreach at volume
📋 Jak przełączyć:
- Export your leads from Instantly as a CSV file.
- Create a Bitrix24 account and pick Classic or Simple CRM mode.
- Import contacts and set up automations for follow-up reminders.
Czego nie objęła nasza recenzja
This comparison focused on small teams picking a work hub or a cold email tool. We didn’t test Bitrix24’s self-hosted version or its Enterprise branch features. We also skipped API depth. Some reviews describe minimal API integration on Instantly’s entry plan. Both tools change pricing often, so treat this as a September 2026 snapshot.
Ostateczny werdykt
| Kategoria | Zwycięzca |
|---|---|
| 💰 Cena wejścia | Natychmiast |
| 🆓 Darmowy plan | Bitrix24 |
| 🗂️ CRM & Contacts | Bitrix24 |
| 🎯 Generowanie leadów | Natychmiast |
| 📧 Cold Email & Deliverability | Natychmiast |
| 📋 Projects & Collaboration | Bitrix24 |
| 🤖 Personalizacja AI | Natychmiast |
| 📊 Analityka kampanii | Natychmiast |
| 👶 Łatwość użytkowania | Natychmiast |
| 🏆 Zwycięzca klasyfikacji generalnej | Natychmiast |
🏆 ZWYCIĘZCA: NATYCHMIAST
Natychmiast wygrywa w 6 z 9 kategorii.
Najlepiej dla: Cold email outreach, B2B lead generation, outbound sales teams
Bitrix24 and Instantly solve different problems. Bitrix24 runs your company from one dashboard. Instantly fills your pipeline with new conversations.
Instantly is our pick for teams focused on closing deals from outbound. It’s easier to learn and rates 4.3 against Bitrix24’s 3.0. Warm-up, lead search, and Unibox cover the whole outbound loop.
Bitrix24 still makes sense if you want projects, chat, and CRM on one bill. Its free plan is a smart test for smaller businesses. Just budget time for the learning curve.
Więcej informacji o Bitrix24 w porównaniu
Shopping for better alternatives? Here’s how Bitrix24 stacks up against other CRMs:
Bitrix24 wygrywa w kategoriach: flat organization pricing, built-in Gantt views, free team video calls
HubSpot wygrywa w kategoriach: a friendlier interface, deeper marketing automation, a larger app marketplace
Bitrix24 wygrywa w kategoriach: an intranet with a social feed, a website and store builder in the same plan, included group messaging
Zoho CRM wygrywa w następujących kategoriach: deeper customization, stronger analytics, a cleaner setup for sales-only teams
Bitrix24 wygrywa w kategoriach: much lower total cost, a no-cost starter tier, chat and docs bundled in
Salesforce wygrywa na: advanced lead routing, heavy customization, scale for large enterprises
Bitrix24 kontra Kliknij w górę
Bitrix24 wygrywa w kategoriach: native CRM, a telephony contact center, one price for the whole team
ClickUp wygrywa w kategoriach: more task view options, a cleaner project layout, whiteboards for planning
This video walks through more Alternatywy dla Bitrix24 worth a look.
Więcej natychmiastowego porównania
Want the best alternative for your outbound setup? Here’s how Instantly compares:
Natychmiastowe wygrane w: no cap on sending inboxes, a dedicated deliverability network, faster campaign setup
Apollo wygrywa na: a built-in dialer, richer data enrichment, a free tier to start
Natychmiast vs Lemlist
Natychmiastowe wygrane w: workspace pricing instead of seat fees, unlimited warm-up, a website visitor pixel
Lemlist wygrywa w następujących kategoriach: rodzinny LinkedIn steps, personalized images in emails, multichannel sequences in one plan
Natychmiastowe wygrane w: AI-written openers, a native CRM with salesflows, a larger warm-up pool
Sprzedawca handy wygrywa na: budget-friendly pricing, a broad feature set per dollar, strong value for small agencies
Natychmiast vs Pipedrive
Natychmiastowe wygrane w: high-volume cold sending, built-in inbox rotation, unlimited CRM seats
Pipedrive wygrywa w kategoriach: visual deal pipelines, advanced reporting, a CRM built around traditional sales
Często zadawane pytania
Do czego służy Bitrix24?
It’s used for CRM, task management, and team communication. Businesses track leads, run projects, share files, and hold video calls in one app.
Czy Bitrix24 jest naprawdę darmowy?
Yes. A free plan includes core CRM, tasks, and 5 GB of storage. Invoicing and workflow automation require paid plans, which start at $49/organization/month.
Czy korzystanie z Bitrix24 jest bezpieczne?
Generally, yes. Data is hosted on Amazon Web Services with SSL encryption and several security layers. Review data storage options if your company has strict compliance rules.
Czy Instantly ma CRM?
Yes. Instantly CRM tracks leads and deals with unlimited seats. It’s sold separately from the outreach plans and fits teams focused on email outreach.
Czy Instantly nadaje się do wysyłania zimnych e-maili?
Yes. It supports unlimited email accounts, automatic warm-up, and inbox rotation. Reviews praise the easy interface, though some mention deliverability dips and slow support.
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