⚡ 간단 평가:
- 가격: 조호 CRM starts at $14/user/month. Bitrix24 uses flat pricing from $49/month for the whole company.
- 다음과 같은 경우에 가장 적합합니다: Zoho CRM fits sales teams that want a focused CRM system. Bitrix24 fits teams that want CRM plus project management in one place.
- 주요 차이점: Zoho CRM is a classic CRM built around sales. Bitrix24 is an all in one platform with CRM, tasks, and collaboration tools.
- 무료 버전: Zoho CRM has a free plan for up to three users. Bitrix24 has a free plan for unlimited users with limited features.
- 저희가 선택한 제품: Zoho CRM for most sales teams. It keeps customer relationship management simple while still growing with your 사업.
Picking a CRM system feels hard when two tools look good on paper.
Zoho CRM and Bitrix24 both promise to organize your customer data.
하지만 이들은 각기 다른 팀에서 서로 다른 문제를 해결합니다.
Zoho CRM is a focused CRM tool built for sales reps and sales teams.
Bitrix24 is a wider communications platform that bundles CRM with project management.
This Zoho CRM review and Bitrix24 breakdown will help you choose with confidence.
개요
This Zoho CRM vs Bitrix24 comparison covers pricing, key features, and ease of use for both tools.
It also shows who each platform offers the most value to.
우리의 작가 signed up for Bitrix24 directly and explored its core CRM.
Notes on Zoho CRM come from Zoho documentation and verified user reviews.
By the end, you will know which CRM software fits your sales process.
Zoho CRM이란 무엇인가요?
Zoho CRM is a customer relationship management tool for 소규모 사업 and large businesses.
It helps sales reps track leads, manage deals, and grow customer relationships.
The platform acts as a central home for your customer data and contact details.
It connects with other Zoho tools like Zoho Social and Zoho Campaigns.
Over 300,000 businesses Zoho를 사용하세요 CRM around the world.
조호 CRM
Want a simple yet powerful CRM to organize customer interactions? Zoho CRM gives sales teams real time insights and Zia AI help. Try it risk free.
Zoho CRM 가격
Here is what Zoho CRM costs in 2026. The paid plans are billed annually.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 (up to three users) | Tiny teams testing a basic lead workflow |
| 기준 | 사용자당 월 14달러 | 작은 사업 영업팀 |
| 전문적인 | 사용자당 월 23달러 | Growing teams needing workflow rules |
| 기업 | 사용자당 월 40달러 | Larger teams using Zia AI features |
| 궁극적인 | 사용자당 월 52달러 | Companies wanting advanced analytics |
Pricing verified June 2026.
무료 체험: Yes. Every paid plan has a 15-day free trial with no credit card needed.
연간 할인: Annual subscribers can save up to 34% versus monthly billing.
📌 메모: Zoho CRM’s Standard plan unlocks workflow rules, mass emails, and standard reports. Higher tier plans add Zia AI, sales forecasting, and inventory management.
⚠️ 경고: The free version caps you at three users and basic lead tools. Sales teams larger than that will need a paid plan fast.
Zoho CRM의 주요 이점
Here is what makes Zoho CRM worth a look:
- Zia AI assistant: Zia is a virtual assistant that predicts the best contact times. It also helps automate tasks and surface real time insights.
- Lead generation tools: Capture a basic lead from web forms, your email client, or landing pages. Lead scoring keeps your sales activities focused.
- Deal management: Track every deal across multiple pipelines. Sales reps see contact number, contact details, and next steps in one view.
- Workflow rules: Build “if this, then that” workflow rules and macros. They automate tasks across your sales processes without code.
- Reports and analytics: Get standard reports, pie charts, and dashboards. Track annual goals and sales forecasting with real numbers.
- 100개 이상의 연동 기능: Connect Zoom, Slack, Google Chat, and Google Analytics. Paid plans allow unlimited third party apps.
- Mobile and multichannel: The mobile app scans business cards and opens contacts fast. Omnichannel tools reach customers across multiple channels and 소셜 미디어 계정.
우리 팀이 발견한 점
We did not run hands-on tests with Zoho CRM for this article. The notes below come from Zoho documentation and verified user reviews.
On Capterra, Zoho CRM holds a 4.3 score from more than 6,900 reviews. Reviewers there praise its low price and deep customization options.
The most common complaint is a steep learning curve for new users. Some reviewers also wish support and 보고 felt a little faster. Zoho still ships new features often, with most support handled during business hours.
Zoho CRM 장점 및 단점
✅ 장점
- Affordable paid plans starting at $14 per user
- Zia AI agents predict contact times and automate tasks
- Over 100 third party apps and other Zoho tools
- Strong sales forecasting and customizable dashboards
❌ 단점
- 완전 초보 사용자에게는 학습 곡선이 매우 가파릅니다.
- Free plan limited to three users
- Best AI features sit in higher tier plans
Bitrix24란 무엇인가요?
Bitrix24 is a cloud-based collaboration tool and CRM software in one place.
It mixes Bitrix24 CRM, project management tools, and a communications platform.
The goal is to centralize business operations on a single platform.
Teams manage the sales funnel, tasks, and group chats without switching apps.
It suits 소규모 사업체 and large companies that want collaboration tools built in.
비트릭스24
Need CRM, tasks, and team chat on one unified platform? Bitrix24 brings sales management and collaboration tools together for unlimited users.
Bitrix24 가격
Bitrix24 charges a flat monthly fee for the whole company, not a per user basis.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 월 49달러/기관 | CRM으로 시작하는 중소기업 |
| 기준 | 월 99달러/기관 | Growing teams needing more storage |
| 전문적인 | 월 199달러/기관 | Companies wanting 오토메이션 특징 |
| 기업 | 월 399달러/기관 | Large businesses and remote teams |
Pricing verified June 2026.
무료 플랜: Yes. The free plan supports unlimited users with limited features and 5 GB of storage.
무료 체험: Bitrix24 offers a 30-day free trial on its Professional plan.
📌 메모: Annual subscriptions cut the price by about 20%. Two-year deals save around 31%. Communication and collaboration tools stay free for unlimited users.
⚠️ 경고: Our canonical pricing uses the figures above. Bitrix24’s own site sometimes lists different promotional tiers, such as a $39 Plus plan. Always confirm the current price at checkout. The free plan also drops invoicing and workflow automation.
Bitrix24의 주요 이점
Here is what makes Bitrix24 stand apart. The free version makes getting started incredibly easy:
- All in one platform: Run core CRM, task management, and internal communications together. The single platform cuts down on tool sprawl.
- Project management tools: Use Kanban boards, Gantt charts, and a task list. Managing projects and contact management sit side by side.
- Lead management: Capture leads through web forms and an activity stream. Move each lead down the sales pipeline with automated workflows.
- 협업 도구: Built-in group chats, video calls, and 목소리 keep remote teams connected. An employee directory maps your company structure.
- Sites and Store: Build landing pages, online stores, and a product catalog. A contact center handles inbound inquiries from multiple channels.
- Co-Pilot AI: An AI-powered virtual assistant helps new users navigate features. It can generate reports and draft 텍스트 inside the platform.
- 보안 and storage: Data sits on Amazon Web Services with SSL encryption. Cloud storage allows real-time co-editing, file sharing, and version control.
우리 팀이 발견한 점
Our writer signed up for Bitrix24 and explored its CRM, tasks, and chat. Here is what stood out from that hands-on time:
Bitrix24 장점 및 단점
✅ 장점
- 무료 플랜은 사용자 수 제한 없이 지원합니다.
- Flat pricing instead of a per user basis
- CRM, project management, and chat in one tool
- Co-Pilot AI and customizable reports built in
❌ 단점
- Steep learning curve from many features
- 인터페이스는 처음 사용하는 사용자에게는 다소 복잡하게 느껴질 수 있습니다.
- Some users report bugs and slow support
기능 비교
Let’s compare Zoho CRM vs Bitrix24 across the features that matter most.
The table below gives a fast view before we dig into each area.
| 특징 | 조호 CRM | 비트릭스24 |
|---|---|---|
| 시작 가격 | 사용자당 월 14달러 | $49/month flat |
| 무료 버전 | ✅ (최대 3명 사용자) | ✅ (unlimited users) |
| Core CRM | ✅ | ✅ |
| 프로젝트 관리 도구 | ❌ (separate app) | ✅ |
| 칸반 보드 및 간트 차트 | ❌ | ✅ |
| 워크플로 자동화 | ✅ | ✅ |
| AI 어시스턴트 | ✅ 지아 | Loading... |
| Built-in Comms (chat/video) | ❌ (via other Zoho tools) | ✅ |
| 가장 적합한 대상 | 영업팀 | All-in-one collaboration |
1. 핵심 CRM 및 연락처 관리
조호 CRM: This is a true crm platform built around sales. It stores customer data, contact details, and deal history in one system. Sales reps get a clean view of every contact and account.
비트릭스24: Bitrix24 CRM centralizes customer relationships, leads, deals, contacts, and companies. It is part of a wider unified platform, so contact management lives next to tasks and chat.
2. 프로젝트 및 작업 관리
조호 CRM: Zoho handles project management tools through a separate app called Zoho Projects. The core CRM stays focused on sales, not on managing projects day to day.
비트릭스24: Task management is a core part of Bitrix24. You get a task list, deadlines, and tools for tracking employee workloads and time spent on tasks.
3. Kanban Boards and Gantt Charts
조호 CRM: Zoho CRM offers Kanban-style views for deals inside the sales pipeline. For full Gantt charts you move to Zoho Projects, which is a different app.
비트릭스24: Kanban boards and Gantt charts are built in. You can view the same project in different aspects without leaving the platform.
4. 워크플로 자동화
조호 CRM: Workflow rules use simple “if this, then that” logic. Macros run several actions at once, so you can automate tasks across sales processes.
비트릭스24: Bitrix24 brings automated workflows and real time notifications. It can move a lead through the sales funnel and trigger routine updates on its own.
5. AI Features and Virtual Assistant
조호 CRM: Zia is the built-in artificial intelligence layer. The Zia AI agents predict optimal contact times, score leads, and flag sales activities that need attention.
비트릭스24: Co-Pilot is the AI-powered assistant. It helps users navigate many features, draft text, and create reports faster.
6. 소통과 협업
조호 CRM: The Feeds feature allows instant messaging among internal teams. Deeper video and group chats come through other Zoho tools like Zoho Cliq.
비트릭스24: 채팅, 화상 회의, 목소리 calls are native. These communications tools keep internal teams and remote teams connected in one window.
7. 통합 및 타사 앱
조호 CRM: Zoho CRM integrates with over 100 third party apps. That list includes Zoom, Slack, Microsoft Teams, Google Chat, and Google Analytics. Paid plans allow unlimited integrations.
비트릭스24: Bitrix24 connects with many third party apps and also offers an open marketplace. You can link tools like Google Analytics to track marketing campaigns.
8. Websites, Stores, and Lead Capture
조호 CRM: Lead generation runs through web forms, your email client, and connected marketing campaigns. A Zoho campaign can feed new contacts straight into the CRM.
비트릭스24: Bitrix24 lets you create landing pages, online stores, and a product catalog. A built-in contact center routes inbound inquiries from multiple channels.
9. HR, Documents, and Security
조호 CRM: Zoho CRM supports compliance needs like GDPR for the European Union and the Health 보험 Portability and Accountability Act. That helps regulated businesses keep customer data safe.
비트릭스24: Bitrix24 adds an employee directory that maps your company structure. Online documents allow real-time co-editing, and you can upload files with version control.
10. 가격 및 비용
Let’s put the paid plans side by side.
| 계획 | 조호 CRM | 비트릭스24 |
|---|---|---|
| 무료 | 무료 (최대 3명 사용자) | Loading... |
| 입장료 지불됨 | 사용자당 월 14달러 | $49/month flat |
| Mid tier | 사용자당 월 23달러 | $99/month flat |
| Higher tier | 사용자당 월 40달러 | $199/month flat |
| 최상위 | 사용자당 월 52달러 | $399/month flat |
조호 CRM: You pay per user, so cost grows with team size. For small teams this stays cheap, and annual billing trims the bill further.
비트릭스24: You pay one flat fee no matter how many people join. That makes Bitrix24 cheaper once your headcount climbs past a handful of users.
💡 테스트 결과: For a 20-person team, Bitrix24’s flat Standard plan often beats Zoho CRM on total cost. For a 3-person team, Zoho CRM’s per-seat plan wins.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| A focused CRM for sales | 조호 CRM | Built around sales reps |
| CRM plus project management | 비트릭스24 | One unified platform |
| Flat cost for big teams | 비트릭스24 | Not billed per user |
| Deep AI and analytics | 조호 CRM | Zia AI and pie charts |
| Free tool for many users | 비트릭스24 | Free plan, unlimited users |
| 초보자에게 친숙한 설정 | 조호 CRM | Cleaner core interface |
💰 예산
Zoho CRM is cheap for small teams at $14 per user. Bitrix24 wins for larger groups thanks to flat pricing.
🔌 사용 중인 기술 스택
Zoho CRM shines if you already use other Zoho tools. Bitrix24 fits teams that want fewer separate apps.
📝 귀사의 영업 프로세스
Zoho CRM maps a clean sales pipeline with deal management. Bitrix24 ties the sales funnel to tasks and chat.
🎓 귀하의 경험 수준
Both tools have a learning curve. New users often find Zoho CRM’s core screens easier than Bitrix24’s busy activity feed.
🆓 무료 체험 및 데모
Zoho CRM gives a 15-day trial on paid plans. Bitrix24 offers a free version plus a 30-day Professional trial.
🛟 지원 옵션
Zoho’s Classic support adds email and live chat, with faster help on higher plans. Bitrix24 points new users to support resources and training webinars.
전환 가이드
이미 이러한 도구 중 하나를 사용하고 계신가요? 전환 시 기대할 수 있는 사항은 다음과 같습니다.
🔄 Switching from Zoho CRM to Bitrix24?
✅ 얻게 될 이점:
- Built-in project management tools and Gantt charts
- Native chat, video, and group chats for team collaboration
- Flat pricing that ignores the per user basis
❌ 잃게 될 것:
- Zia AI agents and sales forecasting depth
- The huge library of other Zoho tools
- A cleaner, sales-first user interface
📋 전환 방법:
- Export your contacts and deals from Zoho CRM as a CSV file
- Create a Bitrix24 account and open the CRM module
- Import the file and map fields to Bitrix24 CRM
🔄 Switching from Bitrix24 to Zoho CRM?
✅ 얻게 될 이점:
- Deeper sales forecasting and standard reports
- Zia artificial intelligence for sales activities
- A simpler CRM tool with less screen clutter
❌ 잃게 될 것:
- Free plan for unlimited users
- Native task management and communications tools
- Flat company-wide pricing
📋 전환 방법:
- Export leads, deals, and contacts from Bitrix24 CRM
- Sign up for Zoho CRM and pick a plan
- Use the Zoho import wizard to upload files and map fields
저희 리뷰에서 다루지 않은 내용
This comparison focused on core CRM, pricing, and collaboration tools for small business and medium sized businesses. We did not test deep enterprise setups, custom API builds, or every integration. Our notes on Zoho CRM lean on documentation and user feedback, not hands-on testing. If you run a large company with complex needs, your experience may differ from what we describe here.
최종 판결
| 범주 | 우승자 |
|---|---|
| Loading... | 조호 CRM |
| 🚀 Core CRM Depth | 조호 CRM |
| 🧩 All-in-One Features | 비트릭스24 |
| 🎯 AI 및 분석 | 조호 CRM |
| 👶 사용 편의성 | 조호 CRM |
| 💬 Built-in Collaboration | 비트릭스24 |
| 🏆 종합 우승 | 조호 CRM |
🏆 우승: ZOHO CRM
Zoho CRM wins 4 out of 6 categories.
다음과 같은 경우에 가장 적합합니다: Sales teams, small business owners, and companies that want a focused CRM system with strong AI features.
Zoho CRM and Bitrix24 are built for different jobs.
Zoho CRM is a sales-first CRM with Zia AI and deep analytics.
Bitrix24 is a wider tool that adds project management and team collaboration.
Bitrix24 is the better fit if you want one tool for many features and unlimited free users.
But for most sales teams chasing clean customer relationship management, Zoho CRM is the safer pick.
Zoho CRM 비교하기
Wondering if Zoho CRM is the 최고의 CRM for you? Here is how it stacks up against other popular CRM tools.
Zoho CRM vs 세일즈포스
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Lower price, faster setup, friendlier plans for smaller businesses.
Salesforce가 다음 분야에서 우위를 점했습니다: Deeper customization, heavier enterprise sales management, a larger app marketplace.
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Cheaper paid plans, stronger value for sales teams, more built-in ai features.
HubSpot이 다음 분야에서 우위를 차지했습니다: A more user friendly interface, polished marketing campaigns, generous free tools.
Zoho CRM vs 파이프드라이브
Zoho CRM이 다음 항목에서 우위를 차지했습니다: A broader feature set, more reports, and other Zoho tools to grow into.
Pipedrive는 다음 항목에서 승리했습니다: A simple crm feel, a cleaner sales pipeline, and quick onboarding.
Zoho CRM vs Freshsales
Zoho CRM이 다음 항목에서 우위를 차지했습니다: More customization options, deeper analytics, and tighter links to Zoho Social.
Freshsales가 다음 부문에서 승리했습니다: An intuitive pipeline and built-in phone support for sales reps.
Bitrix24 비교 항목 더 보기
Here is how Bitrix24 compares with other collaboration and CRM software options.
비트릭스24 vs 클릭업
Bitrix24가 다음에서 승리했습니다: A stronger native CRM, built-in telephony, and a free plan for unlimited users.
ClickUp이 다음 분야에서 우위를 점했습니다: A cleaner task management view and a more user friendly setup for new users.
Bitrix24 vs 월요일 CRM
Bitrix24가 다음에서 승리했습니다: Flat pricing, native chat and video, and a wider set of business operations tools.
월요일 CRM 주요 성과: A friendlier visual interface and smoother boards for team collaboration.
Bitrix24가 다음에서 승리했습니다: Lower cost, free unlimited seats, and bundled project management tools.
HubSpot이 다음 분야에서 우위를 차지했습니다: Easier onboarding, stronger marketing campaigns, and better customer support resources.
Bitrix24가 다음에서 승리했습니다: An all-in-one suite for sales and projects, plus free plans for support teams.
젠데스크 승리 항목: A specialized contact center and deeper ticketing for customer support.
자주 묻는 질문
How much does Zoho CRM cost per month?
Paid plans start at $14 per user when billed annually. Prices run up to $52 per user for Ultimate plans. A free version covers up to three users.
Bitrix24는 정말 무료인가요?
Yes. Bitrix24 has a free plan for unlimited users with 5 GB of storage. It drops advanced features like invoicing and workflow automation, but core CRM and chat stay free.
Is Zoho CRM better than Bitrix24 for small business?
For a small business focused on sales, Zoho CRM is usually better. It offers a cleaner CRM system and stronger AI. Bitrix24 fits teams that also want project management.
Is Zoho an 옥수수 회사?
Yes. Zoho is an Indian software company. It builds Zoho CRM and many other Zoho tools used by businesses around the world.
Which CRM is best for beginners?
Zoho CRM is often the simpler start for new users. Its core screens feel more user friendly than Bitrix24’s busy activity stream, though both reward a little training.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 