Freshsales vs Copper CRM — Don’t Buy Until You Read This

우승자

4.0

• 프레디 AI 리드 스코어링
• 360도 고객 관점
• 385개 이상의 연동 기능 이용 가능
• Built-in Phone, Email, Chat
• 최대 3명까지 사용 가능한 무료 플랜
• 21-Day Free Trial, No Card
• Paid Plans from $9/user/mo

지금 바로 시도해 보세요

준우승

3.5

• Deep Google Workspace Sync
• Auto-fill Records from Gmail
• 시각적 파이프라인 관리
• 워크플로우 오토메이션 도구
• Email Templates from Gmail
• 14일 무료 체험 포함
• Paid Plans from $9/seat/mo

지금 바로 시도해 보세요

Picking between Freshsales vs Copper CRM comes down to one 질문.

Do you live inside Gmail, or do you need a full sales suite?

Both promise to help you manage customer data and close more deals.

But they serve very different kinds of sales teams.

Freshsales is built for small to medium-sized businesses that want AI and omnichannel tools.

Copper CRM is built for teams already deep in Google’s product family.

개요

이 비교에서는 가격, 기능 및 사용 편의성을 다룹니다.

We also break down who each CRM software works best for.

우리의 작가 signed up for Copper CRM and spent hands-on time inside the platform.

Observations on Freshsales come from documentation and G2 reviews.

결론적으로, 여러분은 어떤 도구가 여러분의 영업 프로세스에 가장 적합한지 알게 될 것입니다.

프레쉬세일즈란 무엇인가요?

Freshsales is an AI-powered customer relationship management platform built by Freshworks.

It helps sales teams manage leads, contacts, deals, and customer data in one place.

The CRM software was launched in 2016 as the second major product from Freshworks.

Freshworks는 전 세계적으로 67,000명 이상의 고객이 자사 제품을 사용하고 있다고 주장합니다.

Freshsales is designed for small and medium-sized businesses (SMBs).

It includes Freddy AI, a sales 어시스턴트 that scores leads and predicts deal risks.

프레쉬세일즈 CRM

An AI-powered CRM for sales teams of all sizes. Includes Freddy AI, built-in phone, and a free plan for up to 3 users. Excellent value for 소규모 사업체.

지금 바로 프레쉬세일즈를 이용해 보세요 →

전체 리뷰 읽기 →

FRESHSALES 튜토리얼 →

프레시세일즈 가격

Freshsales의 2026년 예상 비용은 다음과 같습니다. 자세히 살펴보겠습니다.

가격은 2026년 4월에 확정되었습니다.

무료 체험: Yes — 21-day free trial with no credit card required for all paid plans.

환불 보장: Freshsales does not advertise a money-back guarantee. The free plan and 21-day trial let you test before paying.

Freshsales의 주요 이점

Here’s what makes Freshsales worth considering:

우리 팀이 발견한 점

Note: We haven’t had extensive hands-on time with Freshsales yet. The information above is based on Freshsales documentation, official Freshworks materials, and user reviews from G2 and Capterra. Users score Freshsales an average of 4.5/5 on those platforms.

According to G2 reviews, the intuitive interface is frequently praised, especially for ease of learning. G2 reviews also highlight the value Freshsales offers small businesses.

Some reviewers do flag a slow user experience with cluttered navigation in the Pro and Enterprise tiers.

프레쉬세일즈 장점 및 단점

Copper CRM이란 무엇인가요?

Copper CRM is the only customer relationship management tool built for Google Workspace.

It launched in 2012 as a Gmail extension to automate manual data entry.

Over time, it grew into a complete CRM for Google users.

Copper claims over 30,000 customers worldwide, including Google itself.

The Chrome extension lets you manage leads, contacts, and deals from your Gmail inbox.

It is built for small businesses that rely heavily on Google products.

구리 CRM

A CRM software made for Google Workspace. Lives inside Gmail and Google Calendar through a Chrome extension. Best for small businesses already on formerly G Suite.

TRY COPPER NOW →

전체 리뷰 읽기 →

COPPER TUTORIAL →

Copper CRM 가격 책정

Here is what Copper CRM pricing looks like in 2026.

가격은 2026년 4월에 확정되었습니다.

무료 체험: Yes — 14-day free trial for new users. No credit card required to start.

환불 보장: Copper does not offer a public money-back guarantee. Use the 14-day trial before you commit.

Copper CRM의 주요 이점

Here is what makes Copper CRM stand out:

우리 팀이 발견한 점

Our writer signed up for Copper CRM and used it for several days inside Gmail. Here’s what stood out from that hands-on time:

Copper CRM의 장점과 단점

기능 비교

Ready to see how Freshsales and Copper CRM stack up head to head? We’ll explore nine key features to help you decide which platform best fits your business.

1. AI and Lead Scoring

2. Google Workspace 통합

3. Contact Management and Customer Data

4. Visual Pipeline Management

5. 워크플로 자동화

6. Email Tools and Bulk Emails

7. Communication and Marketing Tools

8. Reporting and Customization

9. Integrations and Add Ons

가격 및 비용

요금제를 나란히 비교해 보겠습니다.

신선식품: Excellent value for money for small businesses. The free plan covers up to 3 users, and pricing has dropped 2 to 3 times lower than it was years ago. Most paid plans include AI features and built-in communication tools.

구리 CRM: Copper CRM pricing is generally higher than CRMs with similar functionality. The Starter plan is cheap but lacks pipelines. To unlock the Business tier with email sequences, expect to pay $99/seat/month paid monthly.

다양한 시나리오

전환 가이드

Already on one of these CRMs? Here’s what to expect if you switch.

저희 리뷰에서 다루지 않은 내용

This comparison focused on small to medium-sized businesses and individual sales teams. We didn’t test enterprise features like custom security configurations, SSO, or large-scale data migration. Our writer had hands-on time with Copper but relied on documentation and reviews for Freshsales. If you manage 100+ users or work in a regulated industry, your priorities and security checks may differ from what we’ve described here.

최종 판결

Freshsales and Copper CRM solve different problems for different sales teams. Freshsales is a full sales CRM with AI, communication tools, and a generous free plan. Copper CRM is a niche tool that turns Gmail into a sales hub.

Copper CRM is excellent if your business runs on Google Workspace. The Gmail extension and auto-fill features cut manual work in a way Freshsales can’t match for Google-first teams.

However, if you need a broader CRM software with built-in phone, Freddy AI, and 385+ integrations, Freshsales is the better choice for most businesses.

Freshsales 비교에서 더 많은 항목 비교

Here’s how Freshsales stacks up against other CRMs:

Copper CRM 비교

Here’s how Copper CRM compares to other CRMs:

자주 묻는 질문

Is Freshsales a good CRM for small businesses?

Yes. Freshsales is designed for small and medium-sized businesses, with a free plan for up to 3 users and paid plans starting at $9/user/month. It includes Freddy AI, built-in phone, and around 385 integrations, making it a strong all-in-one CRM software for growing teams.

Copper CRM은 무엇에 사용되나요?

Copper CRM is used for managing customer relationships directly inside Gmail and Google Calendar. It is the only CRM made specifically for Google Workspace, helping sales teams cut manual data entry, track deals in visual pipelines, and send automated emails from a Gmail inbox.

Freshales는 평생 무료인가요?

The free plan is available for up to 3 users with most core features, including contact management and basic pipelines. Paid tiers add Freddy AI, automation, and reporting. The 21-day free trial of paid plans does not require a credit card.

Does Copper CRM work with Outlook or Microsoft 365?

No. Copper is built specifically for Google Workspace, so it cannot be used natively by companies on Microsoft 365 or Outlook. If your team relies on Microsoft tools, Freshsales or another CRM is a better fit.

그것은 최고의 CRM 소프트웨어 for AI features?

Between these two, Freshsales has the clear edge thanks to Freddy AI. The assistant scores leads, predicts deal risks, and recommends the next best action. Copper CRM does not include a built-in AI assistant of the same depth.

What if I see a verification screen when signing up for Freshsales or Copper CRM?

Both Freshsales and Copper CRM run security checks when you create a new account on their website. You may see a screen verifying your connection that says “verification successful waiting” or shows a Ray ID and asks you to confirm you are human. The site properly loads within a few seconds in most cases. If the page keeps verifying or your browser is still waiting after that, switch browsers or refresh once. If the site does not respond, contact support and share the Ray ID shown on screen.