Freshsales CRM vs Instantly: ¿Cuál es el correcto en 2025?

Feeling lost in the sea of CRM and outreach tools? You’re not alone.

Figuring out if Freshsales CRM or Instantly is better for your business can feel like a headache.

Imagine missing out on potential deals because your tools aren’t working together smoothly. 

Good news! We’re here to explain Freshsales CRM vs Instantly in a way that’s easy to understand.

We’ll examine what each tool offers, how they differ, and which might fit your needs.

Visión general

We’ve spent considerable time exploring both Freshsales CRM y al instante.

Our hands-on experience included setting up accounts, running test campaigns, and evaluating core features to provide a real-world comparison.

What is Freshsales CRM?

Think of Freshsales CRM as your all-in-one sales hub.

It helps you track leads and close deals faster.

It’s designed to be easy to use and provides a clear view of your sales pipeline, which is significant for small—to medium-sized businesses.

Explore también nuestros Freshsales CRM alternatives…

Principales ventajas

• Interfaz intuitiva: Get up and running in minutes; no tech skills required.
• Visual Sales Pipeline: See precisely where your deals stand at a glance.
• Built-in Phone and Email: Connect with customers directly within the platform.
• Inteligencia Artificial: Get intelligent recommendations to close more deals.

Precios

Todos los planes se facturado anualmente.

• Crecimiento + 500 contactos de marketing: $9/usuario/mes.
• Pro + 500 contactos de marketing: $39/usuario/mes.
• Empresa + 500 contactos de marketing: $59/usuario/mes.

¿Qué es Instantáneamente?

Instantly is designed for sales and marketing teams and is about boosting email outreach.

It automates campaigns, helps you warm up your email list, and focuses on getting more replies.

Explore también nuestros Alternativas al instante…

Principales ventajas

• Aumenta la capacidad de entrega hasta 97%. Eso significa que más gente ve tus correos electrónicos.
• Se integra perfectamente con las plataformas de correo electrónico más populares. Se acabó el pasar de una aplicación a otra.
• Proporciona análisis e informes detallados. Haz un seguimiento de tus progresos y comprueba lo que funciona.
• Ofrece un análisis de los disparadores de spam. Identifica y te ayuda a solucionar problemas que podrían llevarte al spam.

Precios

• CRM de crecimiento: $37,9/mes, plazas ilimitadas.
• Hiper CRM: $77,6/mes, plazas ilimitadas.

Comparación de funciones

Let’s break down the core functionalities of Freshsales CRM and Instantly.

We’ll examine key features to help you determine which tool best suits your sales process and team needs.

1. Core Functionality and Focus

• Freshsales CRM:
  • Freshworks’ CRM solution is a full-fledged customer relationship management system. It focuses on managing the entire sales process, from lead capture to closing deals, and provides a single source of truth for all customer data. The software manages customer relationships across channels.
• Al instante:
  • Primarily an email outreach tool. It’s designed to automate and optimize cold email campaigns. It emphasizes email warm-up, lead scoring, and improving email deliverability to help you close more deals.

2. Automation and Workflow

• Freshsales CRM:
  • It offers robust workflow automation for various sales tasks, including automated email sequences, task assignments, and deal stage updates. Generative AI enhances efficiency.
• Al instante:
  • Specializes in automated email sequences and warm-up processes. It automates sending personalized emails and A/B testing, significantly boosting productivity.

3. Gestión de clientes potenciales

• Freshsales CRM:
  • Provides comprehensive lead management features. This includes lead scoring, lead tracking, and detailed lead profiles.
• Al instante:
  • Focuses on lead scoring, specifically for email outreach. It helps prioritize leads based on engagement and potential.

4. Informes y análisis

• Freshsales CRM:
  • Offers detailed sales reports and dashboards. Users can track sales performance, pipeline activity, and team productivity.
• Al instante:
  • Provides analytics on email campaign performance. This includes open rates, reply rates, and conversion rates.

5. Customization and Integration

• Freshsales CRM:
  • It is highly customizable. Users can customize fields, modules, and workflows to match their needs. It also integrates with a wide range of third-party applications.
• Al instante:
  • Integrates with a limited number of other programs and has less customization than a complete CRM.

6. Onboarding and Support

• Freshsales CRM:
  • Provides extensive onboarding resources, including documentation, tutorials, and customer support.
• Al instante:
  • It offers support through documentation and customer service, but its onboarding is less extensive than that of Freshsales.

¿Qué hay que tener en cuenta al elegir un software CRM?

• Escalabilidad: ¿Puede el CRM crecer con su empresa?
• Facilidad de uso: Is the interface intuitive for your team?
• Integración: ¿Conecta con sus herramientas actuales?
• Acceso móvil: ¿Puede acceder a ella sobre la marcha?
• Atención al cliente: Is reliable help readily available?
• Seguridad de los datos: How well does it protect sensitive information?
• Necesidades específicas: Does it align with your industry’s unique requirements?
• Implementation: How complicated is the onboarding process?
• Training: Does the company offer training or educational resources?

Veredicto final

For most small teams looking for a complete sales solution, Freshsales CRM is our top pick.

It freshsales offers a wide range of features. It helps manage your entire sales process.

It’s easy to use. It boosts sales productivity. If your sales team needs a strong CRM, Freshsales is an excellent choice.

If you’re focusing only on email outreach, Instantly is solid.

But for a complete CRM, Freshsales vs Instantly, Freshsales wins.

We’ve tested both, and Freshsales offers more value for your money. Our experience can guide you to the right tool.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

• Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
• Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
• Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
• Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
• Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
• Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
• Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
• Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
• Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
• Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
• Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
• Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
• Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

Más de Instantáneamente

He aquí una breve comparación de Instantly con estas soluciones de software:

• Al instante vs Gohighlevel: Instantly se especializa en la difusión y entrega de correo electrónico en frío, mientras que GoHighLevel ofrece un paquete completo para ventas, marketing y generación de contactos, incluida una automatización más amplia.
• Instantáneamente vs Pipedrive: Pipedrive es una herramienta visual de gestión del proceso de ventas diseñada para realizar el seguimiento de las operaciones y optimizar los procesos de ventas.
• Instantáneamente vs Keap: Instantly destaca en la difusión escalable de correo electrónico en frío y la generación de contactos, mientras que Keap ofrece una plataforma todo en uno para la automatización de ventas y marketing con funciones de CRM.
• Instantáneamente vs ActiveCampaign: Instantly se utiliza principalmente para la difusión y entrega de grandes volúmenes de correo electrónico en frío; ActiveCampaign es una sólida plataforma de automatización del marketing con funciones avanzadas de segmentación y CRM.
• Instantáneamente vs Hubspot: Agiliza al instante las campañas de correo electrónico saliente y la captación de clientes potenciales; HubSpot ofrece una completa plataforma de CRM, marketing, ventas y atención al cliente con amplias funciones.
• Instantáneamente vs Clickfunnels: Instantly es una herramienta de automatización de la difusión del correo electrónico; ClickFunnels es un creador de embudos de ventas para crear páginas de destino y automatizar los procesos de venta.
• Instantáneamente vs Folk: Instantly se centra en campañas automatizadas de correo electrónico en frío y generación de contactos; Folk es un CRM de gestión de contactos colaborativo que hace hincapié en la facilidad de organización.
• Instantly vs Clickup: Instantly is designed for cold email outreach and deliverability; ClickUp is a versatile workspace for project management, task tracking, and broader team collaboration.
• Instantáneamente frente al CRM del lunes: Monday CRM ofrece gestión visual de proyectos y flujos de trabajo, con funciones CRM integradas.
• Instantáneamente vs Capsule CRM: Especializado al instante en secuencias automatizadas de correo electrónico en frío, Capsule CRM es una sencilla herramienta de gestión de contactos y canalización de ventas para pequeñas empresas.
• Al instante frente a Insightly: Insightly ofrece un CRM completo con funciones de gestión de proyectos y canalización de ventas.
• Instantáneamente frente a Salesforce: Instantly es una herramienta especializada para la difusión escalable de correo electrónico en frío; Salesforce es una plataforma CRM empresarial altamente personalizable para ventas, servicios y marketing.
• Instantáneamente vs Zendesk: Zendesk es una plataforma integral de atención al cliente y soporte técnico con un sólido sistema de tickets.

Preguntas frecuentes