Creatio vs Zoho: Perfect CRM Tool For Business in 2025?

por | Última actualización Jun 5, 2025

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Creatio crm logo
8.5
  • Plataforma sin código
  • Marketing
  • Sales
  • Cooperativas de crédito
  • Industrias
  • Prueba gratuita
  • Planes de pago a partir de $25/mes
Subcampeón
Zoho CRM
7.0
  • CRM Tool
  • Marketing Plus
  • Campaigns
  • Bigin Management
  • SALESIQ
  • Prueba gratuita
  • Paid Plans from $14/month
Creatio crm vs Zoho crm

You’re losing time and maybe even money because things aren’t organized.

Imagine having one place where everything’s easy to see. 

No more messy spreadsheets. It’s frustrating when you miss important details.

You’re worried about falling behind.  That’s where CRMs like Creatio vs Zoho come in.

They help businesses stay organized and keep you updated. 

In 2025, we’ll compare Creatio vs Zoho to see which one might be best for your business.

Let’s get started.

Visión general

To give you a real sense of which CRM works best, we didn’t just read about them.

Our team dove in, testing each platform’s key features. We explored their user interfaces, ran sample data, and even tried out their customer support.

This hands-on approach lets us see their strengths and weaknesses firsthand.

Creatio CTA

With a reported 30% increase in workflow efficiency for companies utilizing their automation tools, Creatio delivers tangible business results. Start your journey today!

8.5sobre 10

Precios: It has a free trial. The premium plan starts at $25/month.

Características principales:

  • No-code platform.
  • Workflow automation.
  • Advanced process management.
ZOHO-CTA

Users are reporting an average of 25% improvement in lead conversion rates. Explore Zoho CRM’s tools and see how they can benefit your business!

7sobre 10

Precios: It has a free trial. The premium plan starts at $14/month.

Características principales:

  • Multichannel support.
  • AI-powered insights.
  • Extensive app integrations.

What is Creatio?

Creatio is big on making things fit your business. Think of it as a low-code platform.

You can build and change things without needing to be a coding genius.

It’s designed for companies that want a lot of control.

Explore también nuestros Alternativas a Creatio CRM

Creatio CTA
Creatio
8.5

With a reported 30% increase in workflow efficiency for companies utilizing their automation tools, Creatio delivers tangible business results. Start your journey today!

Principales ventajas

  • Boosts workflow efficiency by up to 30% through automation.
  • Reduces process development time by 20% with its no-code platform.
  • Improved customer retention by 15% with personalized experiences.

Precios

All the plans will be billed annually.

  • Growth (Minimum five users): $25/user/month.
  • Empresa: $55/user/month.
  • Sin límites: $85/user/month.
image 98

Pros

  • Deep customization is powerful.
  • Automation saves significant time.
  • Process management is robust.
  • Scalability is very impressive.
  • No code system is efficient.

Contras

  • Steeper learning curve exists.
  • Higher price point is noticeable.
  • Setup requires some planning.
  • Mobile apps can be improved.

What is Zoho?

Zoho CRM is all about flexibility.

It has many features and works with many other apps.

It’s a solid choice for businesses that want a lot of tools without breaking the bank.

Explore también nuestros Zoho CRM alternatives

ZOHO-CTA
Zoho
7.0

Users are reporting an average of 25% improvement in lead conversion rates. Zoho delivers value. Explore Zoho CRM’s tools and see how they can benefit your business!

Principales ventajas

  • Increases lead conversion rates by 25% with AI insights.
  • Offers multichannel support, improving customer engagement by 20%.
  • Provides over 500 app integrations for seamless workflows.

Precios

All the plans will be billed annually.

  • Standard: $14/user/month.
  • Professional: $23/user/month.
  • Empresa:$40 /user/month.
  • Ultimate: $52/user/month.
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Pros

  • Pricing remains very competitive.
  • Integrations are extremely vast.
  • AI insights are valuable.
  • Multichannel support is strong.
  • Easy setup is beneficial.

Contras

  • Customization is less flexible.
  • Advanced features cost more.
  • The interface feels cluttered.
  • Reporting is basic.

Comparación de funciones

Let’s examine Creatio and Zoho CRM’s key features to help you.

Decide which one is best for your business needs.

1. Customer Relationship Management (CRM)

  • Creatio: Strong focus on process automation and customization. You can really tailor it to how you do business.
  • Zoho: It offers a wide range of CRM tools, including sales, marketing, and customer service, all in one place. It’s very versatile.

2. Lead Scoring

  • Creatio: Uses AI to score leads based on their likelihood of buying. This helps you prioritize your efforts.
  • Zoho: It also uses AI but focuses more on predicting revenue potential from each lead.

3. Lead Nurturing

  • Creatio: Excellent for automating email campaigns and nurturing leads with personalized messages.
  • Zoho: It provides good options for nurturing, but Creatio might have a slight edge in automation.
Creatio Homepage

4. Chat en directo

  • Creatio: Offers live chat features, but Zoho generally has more robust live chat and chatbots.
  • Zoho: It integrates well with other communication channels, such as phone and email, making it easier to manage customer interactions.

5. Ease of Use

  • Creatio: It can have a steeper learning curve due to its advanced features.
  • Zoho: Generally considered more user-friendly, especially for those new to CRM systems.

6. Landing Page Creation

  • Creatio: This offers basic landing page creation tools.
  • Zoho: Provides more advanced landing page constructor options, making it easier to create engaging pages.
Zoho social Bigin

7. Advanced Features

  • Creatio: Wins in terms of advanced features like low-code development and complex workflow automation.
  • Zoho: Offers a good range of advanced features, but Creatio often provides more depth and customization.

¿Qué hay que tener en cuenta al elegir un software CRM?

  • Facilidad de uso: Can you quickly learn the platform? Does it feel intuitive, even if you’re not tech-savvy?
  • Customization Options: Can you make your website truly unique? Does it offer enough templates and design tools?
  • Escalabilidad: Can the builder grow with your business? Will it handle increased traffic and content?
  • Integration Capabilities: Does it connect with other tools you use? Can you add features like e-commerce or marketing tools?
  • Pricing and Value: Is the pricing transparent and fair? Does the plan offer a solution that matches your business needs?
  • Atención al cliente: Is help available when you need it? Do they provide multiple support channels?

Veredicto final

After a deep dive into both platforms, Creatio stands out as the winner for 2025.

If your business thrives on complex workflows, Creatio is your powerhouse. 

While Zoho CRM offers good integration and analytics. 

Creatio’s ability to tailor every aspect of your CRM software to your specific business needs gives it the edge.

For those who prioritize deep customization and control, Creatio is a clear choice. 

It’s built for those who want to make the exact system for their business.

Más información sobre Creatio CRM

He aquí una breve comparación de Creatio CRM con estas soluciones de software:

  • Creatio CRM vs Gohighlevel: Creatio CRM es una plataforma robusta y altamente personalizable con un potente flujo de trabajo y automatización de marketing. Al mismo tiempo GoHighLevel es una solución de ventas y marketing todo en uno con funciones integradas como creadores de sitios web y embudos.
  • Creatio CRM vs Pipedrive: Creatio CRM ofrece una completa automatización de procesos y personalización sin código para diversos flujos de trabajo empresariales, mientras que Pipedrive se especializa en la gestión visual de la cartera de ventas, simplificando el seguimiento de las operaciones.
  • Creatio CRM vs Keap: Creatio CRM ofrece una amplia automatización de las ventas y perspectivas impulsadas por IA para procesos complejos, mientras que Keap se centra en simplificar la gestión de contactos, el marketing por correo electrónico y las citas para las pequeñas empresas.
  • Creatio CRM vs ActiveCampaign: Creatio CRM ofrece una plataforma unificada para automatizar los procesos de ventas, servicios y marketing con una profunda personalización; ActiveCampaign destaca en la automatización inteligente del marketing, la segmentación y las campañas de correo electrónico.
  • Creatio CRM vs Hubspot: Creatio CRM hace hincapié en flujos de trabajo altamente personalizables y una sólida automatización de procesos, mientras que HubSpot ofrece una suite más amplia e integrada para marketing, ventas y atención al cliente, conocida por su facilidad de uso.
  • Creatio CRM vs Clickfunnels: Creatio CRM es un CRM integral centrado en la gestión de las relaciones con los clientes y la automatización de los procesos empresariales; ClickFunnels es una herramienta especializada en la creación de embudos de ventas y la optimización de las conversiones.
  • Creatio CRM frente a Folk: Creatio CRM ofrece una potente automatización del marketing y análisis detallados para necesidades complejas. Folk es un sistema de gestión de contactos colaborativo y fácil de usar, más adecuado para equipos pequeños.
  • Creatio CRM vs Instantly: Creatio CRM ofrece amplias funciones de CRM con una sólida automatización de flujos de trabajo y campañas de marketing, mientras que Instantly se centra específicamente en la captación automatizada de clientes potenciales mediante correo electrónico.
  • Creatio CRM vs Clickup: Creatio CRM es una plataforma CRM dedicada y orientada a procesos con una fuerte automatización; ClickUp es una herramienta versátil de gestión del trabajo que incluye funciones CRM junto con la gestión de proyectos y tareas.
  • Creatio CRM frente a Monday CRM: Creatio CRM ofrece automatización avanzada de ventas y marketing con una amplia personalización, mientras que Monday CRM hace hincapié en los flujos de trabajo visuales y la colaboración en equipo, a menudo utilizada para la gestión de proyectos.
  • Creatio CRM frente a Cápsula CRM: Creatio CRM ofrece una plataforma sólida y escalable con amplias funciones de automatización y sin código. Capsule CRM es un sistema de gestión de contactos más sencillo centrado en el seguimiento de las oportunidades de venta.
  • Creatio CRM vs Insightly: Creatio CRM proporciona una plataforma integral sin código para automatizar los procesos de ventas, servicios y marketing; Insightly ofrece un CRM con muchas funciones, gestión de proyectos y vinculación de relaciones.
  • Creatio CRM vs Freshsales CRM: Creatio CRM ofrece una potente automatización del flujo de trabajo y una personalización en profundidad para operaciones de ventas complejas. Al mismo tiempo, Freshsales CRM da prioridad a una interfaz intuitiva y a la gestión visual del pipeline de ventas para los equipos comerciales.
  • Creatio CRM frente a Salesforce: Creatio CRM proporciona una plataforma flexible y basada en procesos con una sólida personalización sin código; Salesforce es un CRM empresarial líder del sector, altamente escalable y completo con un amplio ecosistema de aplicaciones.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

  • Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
  • Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
  • Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
  • Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
  • Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and provides an expansive platform, but it can be pricier.
  • Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
  • Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
  • Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
  • Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
  • Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
  • Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
  • Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
  • Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
  • Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

Preguntas frecuentes

What CRM capabilities does Creatio offer that Zoho CRM doesn’t?

Creatio excels in process management and low-code customization. Its powerful workflow tools let you automate complex business processes. While Zoho is strong, Creatio allows deeper tailoring of the CRM solution to fit unique company needs.

How does Zoho CRM compare in terms of marketing automation?

Zoho CRM provides solid marketing automation and email marketing features. It integrates with Zoho Campaigns and offers tools to segment audiences and create targeted emails.

Can both CRM platforms help streamline and optimize?

Yes, both platforms aim to streamline and optimize the sales process. Creatio focuses on lead management and process management, while Zoho provides robust dashboard and reporting tools.

How does customer support differ between Creatio & Zoho CRM?

Zoho offers extensive support, including phone, email, and live chat, often within its Zoho One suite. Creatio provides support through various channels, but some user reviews indicate that Zoho’s support is generally more responsive.

Which platform is better for lead management?

Both platforms offer solid lead management tools. Creatio excels in complex lead-nurturing workflows, while Zoho provides a more straightforward approach. The choice depends on the complexity of your business processes.

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