
Are you drowning in sticky notes and missed sales calls?
It is hard to keep track of every lead when your data is scattered.
This chaos hurts your 商业.
You lose money every time a potential customer slips through the cracks.
Your team wastes hours on 数据 entry instead of selling.
坚果壳 客户关系管理 is the answer. It brings your team, emails, and deals together in one simple tool.
This guide shows you exactly how to use Nutshell to stop the mess and start closing more deals.

别让潜在客户白白流失! 客户关系管理 电子邮件营销平台可以帮助您建立更牢固的客户关系并达成更多交易。
Nutshell CRM Tutorial
Mastering Nutshell is simple.
You do not need to be a computer expert to use it.
We will show you the most important tools step by Step.
Follow this guide to set up your account and start selling immediately.
How to Use Sales Automation
销售量 自动化 stops you from doing the same boring tasks over and over.
It handles data entry and assigns leads for you.
Andy Fowler helped create Nutshell so teams can stop fighting software and start selling.
This means every user spends less time clicking buttons and more time talking to people.
Step 1: Define Your Pipeline Stages
Before you automate, you must know your steps.
A pipeline is just the path a customer takes to buy from you.
- Look for the Nutshell logo in the top corner to make sure you are on the main dashboard.
- Go to Company Settings and select Pipelines.
- Click New Pipeline to start fresh.
- Name your stages clearly. You can use names like “New Lead” or “Proposal Sent.”
- Please keep it simple so you do not confuse your team.
Step 2: Set Up Lead Assignment Rules
You do not want leads sitting in a pile.
You also do not want salespeople sitting around waiting for work.
Nutshell can pass leads to the right person instantly.
- Inside your pipeline settings, look for the Assignment section.
- Create a rule based on the lead’s data.
- For example, tell the system to assign all local leads to Sarah.
- Check the small blue square box to apply the rule to all new leads.
- Set a fallback rule so no lead gets lost.

Step 3: Automate Stage Tasks
Nutshell can tell your team exactly what to do at each Step.
It is like having a light bulb moment every time you open a deal.
- Click on a specific stage in your pipeline editor.
- Look for the Tasks section on the screen.
- Add specific actions like “Call customer” or “Send pricing sheet.”
- Set due dates for each task.
- Now, the rep gets an automatic reminder when a deal reaches this stage.
Mastering Pipeline Management
A messy pipeline kills sales.
If you cannot see where your deals are, you cannot close them.
Nutshell gives you a visual map to help you manage every opportunity.
It puts everything on a clean white background so you can focus on the work that matters.
Step 1: Build Your Custom Pipeline
你的 商业 is unique. Your pipeline should match how you actually sell.
- Navigate to the Sales dashboard in your account.
- Click Edit Pipeline or Create New if you have not yet created one.
- Drag and drop the stages to put them in the right order.
- Add “Confidence” percentages to each stage.
- This helps your group estimate how much money the team will make.
Step 2: Add Guidance for Your Team
New hires often struggle to know what to do next.
You can put instructions right inside the 客户关系管理.
- Open a stage in the pipeline editor.
- Find the Guidance 文本 box.
- Write short, clear tips for your reps.
- Look for the white WebFX logo in the integration settings if you need extra marketing help.
- These tips appear on the screen whenever a deal enters this stage.

Step 3: Manage Deals with Board View
The Board view is the easiest way to move deals forward.
It looks like a set of cards.
- Click the Board icon at the top of your leads page.
- You will see columns for each stage of your pipeline.
- Click and hold a lead card to drag it to the next column.
- Watch for the yellow 圆圈 alert to indicate whether a task is overdue.
- Mark a deal as “Won” or “Lost” by dragging it to the bottom.
Setting Up Email Automation
Writing the same follow-up email ten times a day is a waste of time.
电子邮件 自动化 sends personal messages on your behalf.
This helps your group of people sitting in the sales department save time.
These look like real emails, not robotic marketing blasts.
Step 1: Create Your Email Templates
You need a good message before you can automate it.
- Go to your Email tab and select Templates.
- Click Create New Template.
- Write your subject line and body text.
- Ensure your company logo on a white background looks clear in the email signature.
- Use “placeholders” for names, so Nutshell fills them in automatically.
- Save the template with a name you will remember.
Step 2: Link Emails to Pipeline Stages
Now you tell Nutshell when to send your message.
You do not want your team just sitting around a table waiting to hit send manually.
- Go back to Company Settings and then Pipelines.
- Choose the stageat whiche you want the email tobe sentd.
- You might see the blue and white webfx option here if you use that tool for data.
- Find the Personal email sequences section.
- Click the + button to add an automation block.

Step 3: Configure Timing and Triggers
You do not want to bombard people instantly.
You can set this up from your office desk or a table with a light at home.
- Select the template you created in Step.
- Look for the green square and a yellow icon if there is a warning about your dates.
- Set the delay to “Immediately” or “Wait 2 days.”
- Decide when the emails stop, like when a customer replies.
- Click Save to finish the setup.
Nutshell CRM 的替代方案
这里有几个例子。 Nutshell CRM替代方案 以下对每项内容进行简要概述:
- GoHighLevel: 一个专为代理商和企业设计的一体化营销和销售平台,提供包括漏斗构建器、电子邮件营销、短信自动化和客户管理在内的综合工具。
- 管道驱动: 以销售为导向 客户关系管理 以其直观的可视化销售流程而闻名,帮助团队高效地管理交易和跟踪进度。
- 基普: 专注于小型企业的自动化,将 CRM 功能与电子邮件营销和销售渠道管理相结合。
- HubSpot: 一个广受认可的平台,提供一系列销售、营销、客户服务、内容管理和运营“中心”,是寻求集成解决方案的企业的理想选择。
- ClickFunnels: 主要功能是销售漏斗和着陆页构建,具备一定的线索收集和基本的电子邮件营销功能,专注于以转化为导向的在线营销活动。
- 民间: 简单、集成且积极主动 客户关系管理 具备销售流程、电子邮件营销活动、联系人管理和工作流程自动化等功能。
- 即刻: 这家公司专注于寻找潜在客户, 冷邮件推广提供客户关系管理、线索跟踪和销售流程自动化。
- 点击上: 一个功能全面的工作管理平台,可以定制为 CRM 系统,提供联系人管理、销售渠道视图、电子邮件集成和可定制的仪表板等功能。
- 星期一客户关系管理: 一个高度可定制的平台,结构类似于电子表格,可实现全周期线索管理、销售预测、电子邮件同步和活动跟踪。
- 胶囊客户关系管理: 一款以增长为导向、设计简洁的客户关系管理系统,可帮助企业管理联系人、跟踪销售交易,并通过多渠道和任务管理等功能维护客户关系。
- 洞察力: A 客户关系管理 适用于中小型企业,提供联系人和项目管理、工作流程自动化和强大的报告功能,以及用户友好的界面。
- Freshsales CRM: 这是一个经济高效的选择,为销售团队提供丰富的功能,包括线索沟通、转化工具、基于人工智能的线索评分和强大的集成功能。
- Salesforce: 一个功能强大、行业领先的 CRM 平台,提供丰富的销售、营销和服务功能,以其高度可定制性和可扩展性而闻名,适用于大型企业。
- Zendesk: 主要是一个客户服务和支持平台,同时提供强大的客户关系管理 (CRM) 功能,提供端到端的客户互动管理和分析。

Nutshell CRM 比较的
以下是 Nutshell CRM 与这些软件解决方案的简要比较:
- Nutshell 对阵 Pipedrive: 它以可视化的流程管理脱颖而出,而 Nutshell 则注重用户友好性和简洁性。
- Nutshell CRM 与 GoHighLevel 的比较: Nutshell CRM 是一款以销售为中心的 CRM,强调易用性和销售渠道管理,而 GoHighLevel 则提供了一套更广泛的营销、销售和代理机构管理工具。
- Nutshell CRM 与 Keap: Nutshell CRM 专注于简化销售流程和协作;Keap 提供高级营销自动化和线索管理功能。
- Nutshell CRM 与 ActiveCampaign 对比: Nutshell CRM 简化了销售和联系人跟踪,而 ActiveCampaign 则擅长复杂的营销自动化、细分和电子邮件营销活动。
- Nutshell CRM 与 Hubspot 对比: Nutshell CRM 为销售渠道管理和客户关系提供了直观的界面,而 HubSpot 则提供了一个功能全面的多合一平台,用于营销、销售和服务。
- Nutshell CRM 与 Clickfunnels 的比较: Nutshell CRM 是一款专注于销售的 CRM 系统;ClickFunnels 则专注于构建销售漏斗和着陆页,以提高转化率。
- 简述 CRM 与民用: Nutshell CRM 是一款以销售为中心的 CRM,具有强大的报告和销售渠道管理功能;Folk 则强调协作式联系人组织和 AI 驱动的信息增强。
- Nutshell CRM vs Instantly: Nutshell CRM 专注于管理销售渠道和客户互动,而 Instantly 则面向高交易量场景。 冷邮件 拓展客户群体和开发潜在客户。
- Nutshell CRM 与 ClickUp 的比较: Nutshell CRM 是一款专门用于销售和客户关系管理的工具,而 ClickUp 是一个功能全面的工作管理平台,其中包含 CRM 功能。
- Nutshell CRM 与 Monday CRM 对比: Nutshell CRM 提供简化的销售流程和清晰的销售渠道可视化;Monday CRM 提供高度可定制的可视化工作流程和跨职能的强大团队协作。
- Nutshell CRM 与 Capsule CRM 的区别: Nutshell CRM 专注于直观的销售流程管理和自动化;Capsule CRM 则是一款更简单的联系人管理工具,主要用于跟踪销售机会。
- Nutshell CRM 与 Insightly 的比较: Nutshell CRM 注重小型企业销售团队的易用性;Insightly 提供更全面的 CRM,并具有额外的项目管理功能。
- Nutshell CRM 与 Freshsales CRM 的比较: Nutshell CRM 提供易于使用的销售流程和团队协作;Freshsales CRM 包含 AI 驱动的洞察和更广泛的销售团队自动化。
- 简述 CRM 与 Salesforce: Nutshell CRM 为中小型企业提供了一种简单、经济实惠的解决方案;Salesforce 是一款高度可扩展、功能丰富的企业级 CRM。
结论
Nutshell CRM makes selling easier for everyone.
You no longer need to fight with messy spreadsheets.
You built a clear pipeline to see exactly where your money is coming from.
This tool brings order to your business chaos.
Your team can stop worrying about data entry and focus on closing deals.
Just open the app, look for the nushell logo, and get to work.
Start using these features today to grow your sales without the stress.
常见问题解答
What is CRM in a nutshell?
It’s your business command center. A Customer Relationship Management tool organizes contacts, tracks sales conversations, and automates follow-ups. Basically, it prevents leads from slipping through the cracks. Nutshell specifically focuses on B2B sales efficiency.
What is nutshell com?
That is the official website for Nutshell CRM. It’s where you access the login portal, view pricing plans starting at $13/month, and explore features like sales automation and AI meeting summarization. It’s the hub for all things Nutshell.
What are the 3 basic CRM functionalities?
Contact management, pipeline tracking, and automation. First, you organize customer data. Second, you visualize where deals stand. Third, you automate repetitive tasks like emails. Nutshell excels at all three, ensuring your sales team focuses on closing, not data entry.
How to use CRM step by step?
Start by importing contacts. Then, define your sales pipeline stages. Connect your email to track communications automatically. Nutshell makes this intuitive. Finally, set up automation triggers to move leads through the funnel without manual effort.
What is a CRM for dummies?
It’s a digital address book that helps you sell. Instead of sticky notes, you keep client details, emails, and deal stages in one secure place. Nutshell is designed to be user-friendly, stripping away the complexity often found in enterprise tools like Salesforce.
What is the CRM training process?
Training involves onboarding your team to the platform. With Nutshell, it’s fast. You import data, invite users, and set permissions. Then, utilize their support articles or webinars to teach the team how to log activities and track deals effectively.
Where is nutshell used?
Nutshell is cloud-based, so it’s used everywhere via web browser or mobile app. It’s primarily used by B2B sales teams in small to medium-sized businesses to manage relationships, track leads, and streamline sales processes remotely or in-office.
More Facts about Nutshell
- 入门: Hooking up your email and calendar to Nutshell is one of the first things you should do to start selling.
- Importing Info: You can bring in your contact lists from spreadsheets, address books, or other software easily.
- 组织: Nutshell sorts your information into three main groups: companies, people, and leads.
- 线索: A “lead” is just a name for a sales opportunity you want to keep track of.
- Custom Paths: You can build special steps (pipelines) that match exactly how your team sells things.
- 可用性: The best software is the one your team will actually want to use, and Nutshell is built to be simple for everyone.
- 报告: You can use Nutshell’s reports to look closely at your sales numbers and important contact details.
- 权限: You can change settings to control exactly which team members are allowed to see certain information.
- Dashboards: You can change your main screen (dashboard) to show important scores, like how much you have sold versus your goal.
- 自定义字段: You can create your own labels and tags to keep your data organized the way you like it.
- Tailoring: When you set up the software to match your specific goals, your team will work faster and better.
- 工作流程: You can set up your dashboard to fit the work you do every single day.
- Clean Data: It is important to have rules for how you type in names so your list stays neat and correct.
- History: You can track every time you talk to a client so you have a full history of your relationship.
- Goals: detailed goals help your team understand why using the software helps them.
- Syncing: When you connect Google or Microsoft Outlook, your emails and appointments save to Nutshell automatically.
- Checking Data: You should check your lists often to fix mistakes or delete names that are listed twice.
- 个性化: Use the history you have on customers to write emails that feel personal to them.
- 自动化: You can set up Nutshell to do boring tasks for you, like sending reminders or follow-up emails.
- 指标: Keep an eye on important numbers, like how many people buy from you and how many stop buying.
- Success Tips: To get the best results, focus on keeping data clean, using automation, and making sure the whole team works together.
- Audits: Every few months, look through your data to remove bad info or duplicates.
- 速度: Watch how fast you are closing deals and how often you win to see how your team is doing.
- 集成: Start by connecting the most important tools you use, then add others later using tools like Zapier.
- 团队合作: Use shared screens and “@mentions” to talk clearly with your team inside the app.
- Guided Import: Nutshell has a helpful tool that guides you through uploading your contacts from other places.
- Zero-Touch: If you connect your email, the system logs your activity without you having to click anything.
- 安全: Protect your customer’s private info by using strong passwords (two-factor authentication) and user limits.
- Native Tools: It is usually best to use Nutshell’s built-in connections before trying to use outside connectors.
- 时间线: You can record phone calls, meetings, and notes right on a contact’s profile page.
- 合作: Working together in the app helps everyone communicate better and get more done.
- 团队: You can group your workers into teams inside the app to see how productive they are.













