努力挑选合适的 远程访问 为您的业务提供工具?
你并不孤单。
Many teams face this challenge, trying to find software that’s both powerful and easy to use.
The wrong choice can lead to wasted time, security risks, and frustrated employees.
We’re here to help you cut through the confusion between GoTo Resolve vs ISL Online to make an informed decision.
概述
To give you the clearest picture, we’ve tested both GoTo Resolve and ISL Online.
Our team has thoroughly tested their features, ease of use.
And overall performance in real-world scenarios, so you can see how they truly stack up.
Ready to make the smart choice for remote desktop in 2025? Try it free and join the thousands!
定价: 它提供免费试用。付费计划起价为每月 34.90 美元。
主要特点:
- Unattended Access
- Multi-session Handling
- Self-hosted option available
Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!
定价: It has a free trial. Paid plan starts at $23/monthly.
主要特点:
- 资产管理
- Unattended Access
- 补丁管理
ISL Online 是什么?
What is ISL Online? It’s a powerful remote access solution.
It lets you connect to computers and mobile devices from anywhere.
Think of it as your virtual bridge to any device. It’s known for being very secure and reliable.
另外,探索我们最喜欢的 ISL Online 替代品……
准备好明智地选择远程桌面了吗?立即试用,享受更佳体验!
主要优点
- 100% 本地选项: 您可以将其托管在自己的服务器上。这样您就可以完全控制它。
- 无限设备/用户: 一个许可证即可覆盖无限终端。这可以帮您节省成本。
- 强大的安全功能: 它采用端到端加密。您的数据将保持私密。
- 定制品牌: 您可以添加公司的徽标。这样看起来更专业。
- 实时聊天集成: 在帮助顾客的同时与他们交谈。
- 局域网唤醒: 远程打开计算机。
- 会话记录: 记录会议以供培训或复习。
定价
ISL Online 的定价很简单。他们提供不同的套餐:
- 标准: 每月 34.90 美元。
- 优质的: 每月 54.90 美元
- 企业: 每月 99.90 美元
- 按使用付费: 0.25美元/分钟
优点
缺点
What is GoTo Resolve?
So, what exactly is GoTo Resolve? Think of it as a complete toolkit for IT support.
It’s designed to help businesses manage and fix computer issues remotely.
This means you can help your employees or customers no matter where they are.
Also, explore our favorite GoTo Resolve alternatives…
Ready to simplify your IT support? Try GoTo Resolve now!
主要优点
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: It watches your computers. It alerts you to issues.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- 端点管理: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- 强大的安全性: Your sessions are safe. Data stays private.
定价
GoTo Resolve has clear pricing. Here’s what you get:
- 远程访问: $23/month
- Remote Support Plus: 每月 44 美元
- Standard Endpoint Management: $57/month
- Premium Endpoint Management: Contact for pricing
优点
缺点
功能比较
Deciding between two robust remote access solutions can be tough.
To help you make the best choice, we’ve broken down the key features of GoTo Resolve and ISL Online.
This direct comparison will help you compare their strengths and see which remote support tool fits your needs.
1. Remote Access & Deployment
How quickly can you get connected and start helping? This is crucial for any remote access software.
- GoTo 解决方案: This vendor offers flexible deployment. You can initiate sessions quickly, often with a simple link for end-users, minimizing downloads. It provides robust remote desktop capabilities for both attended and unattended access, making it a versatile support software.
- ISL在线: ISL Online, including its ISL Light client, also focuses on easy deployment. It allows for quick connections and offers both cloud and on-premise installation options, a key differentiator for businesses prioritizing data control.
2. Security
Security is paramount when dealing with sensitive data. Both solutions prioritize keeping your remote support sessions safe.
- GoTo 解决方案: This platform uses a zero-trust security architecture. It employs strong encryption (AES 256-bit) and multi-factor authentication to protect connections. This helps ensure your desktop and data are secure during any in-session activity.
- ISL在线: Security is a core strength for ISL Online. It features end-to-end encryption (RSA 2048/4096-bit key exchange and AES 256-bit encryption).6 The option for on-premise deployment further enhances data privacy, a significant benefit for certain industry regulations.
3. IT Management & Monitoring
Beyond just connecting, how well do these tools help you manage your IT environment?
- GoTo 解决方案: GoTo Resolve aims to be an all-in-one IT管理 solution. It includes features like remote monitoring, patch management, and antivirus management. This allows admin teams to oversee devices and automate tasks proactively.
- ISL在线: While primarily a remote desktop software, ISL Online offers strong capabilities for managing remote computers. It provides features like system information, audit logs, and user management, though it’s less focused on broad IT management compared to GoTo Resolve.
4. File Transfer & Collaboration
无缝 file transfer and teamwork are essential for efficient remote support.
- GoTo 解决方案: You can easily send and receive files during a session. It also supports chat within sessions and offers integration with communication tools like Microsoft Teams for conversational ticketing, enhancing collaboration.
- ISL在线: This vendor provides robust file transfer capabilities, allowing for quick and secure sharing of documents and applications. Its in-session chat and video conferencing features also facilitate clear communication and cooperative problem-solving.
5. Mobile Device Support
In today’s world, supporting mobile devices is a must.
- GoTo 解决方案: It offers comprehensive mobile remote support. You can connect to and control Android, iOS, and Chromebook devices. The camera share feature is particularly useful for troubleshooting physical hardware issues.
- ISL在线: ISL Online also provides excellent mobile device support. You can access and control mobile devices from your desktop, making it a versatile remote access software for a diverse range of endpoints.
6. Help Desk & Ticketing Integration
How do these tools fit into your existing help desk operations?
- GoTo 解决方案: It includes a built-in ticketing system. This allows for streamlined incident management and ticket prioritization. Its conversational ticketing capabilities make it a strong support software for modern IT teams.
- ISL在线: While ISL Online doesn’t have a full-fledged ticketing system built in, it can be integrated with existing help desk solutions. Its focus is on providing the core remote support functionality.
7. Alternatives & Vendor Ecosystem
Considering the broader picture, how do these solutions compare to their alternative options and their respective vendor ecosystems?
- GoTo 解决方案: As part of the GoTo family (which includes products like LogMeIn and LogMeIn Rescue), GoTo Resolve benefits from a larger ecosystem of communication and IT management tools. It positions itself as a comprehensive all-in-one solution.
- ISL在线: ISL Online is a more specialized remote desktop software. While it might not offer the same breadth of integrated IT management tools as GoTo Resolve, its dedicated focus often results in a highly refined and performant remote support experience, making it a strong alternative for those prioritizing core remote access.
选择远程访问软件时要注意什么?
- 安全功能: Prioritize robust encryption and authentication.
- 易于使用: Is it simple for both technicians and end-users?
- 平台兼容性: Does it support all your operating systems (Windows, 苹果, Linux, mobile)?
- Deployment Options: Do you need cloud-based or self-hosted?
- 表现: Look for fast connection speeds and minimal lag.
- 定价结构: Understand recurring costs and included features.
- 整合能力: Does it work with your existing help desk or 客户关系管理?
- 客户支持: What kind of support does the vendor offer?
最终裁决
So, which remote access software wins?
For most businesses wanting an all-in-one solution, GoTo Resolve is our top pick.
It combines remote support with ticketing and automation, making IT tasks much easier.
However, if top-tier security and self-hosting are crucial, ISL Online is a fantastic alternative.
Its focus on performance and unique self-hosted option truly stands out.
We’ve thoroughly tested both and considered user reviews so that you can trust our advice.
More of GoTo Resolve
We’ve compared GoTo Resolve with these alternatives, highlighting their standout features:
- GoTo Resolve vs Getscreen: Getscreen focuses on simplicity and browser-based access for quick support.
- GoTo Resolve vs TeamViewer: TeamViewer offers extensive cross-platform compatibility and robust remote control.
- GoTo Resolve vs AnyDesk: AnyDesk is known for high-speed, low-latency connections, ideal for quick tasks.
- GoTo Resolve vs Splashtop: Splashtop excels in high-performance streaming and cost-effective remote access.
- GoTo Resolve vs RemotePC: RemotePC provides always-on access and strong multi-monitor support.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect focuses on secure, direct connections with deep configuration.
- GoTo Resolve vs BeyondTrust: BeyondTrust emphasizes advanced security and privileged access management.
更多 ISL Online 信息
We’ve compared ISL Online with these alternatives, highlighting their standout features:
- ISL Online vs Getscreen: Getscreen offers quick, browser-based connections, prioritizing ease of use for fast support.
- ISL Online 与 TeamViewer: TeamViewer is widely recognized for its extensive features and broad cross-platform device support.
- ISL Online 与 AnyDesk 对比: AnyDesk is known for its exceptionally fast performance and lightweight client, ideal for quick sessions.
- ISL Online vs Splashtop: Splashtop delivers high-quality streaming and is often praised for its cost-effectiveness.
- ISL Online 与 RemotePC 对比: RemotePC provides reliable, always-on access and robust multi-monitor support features.
- ISL Online 与 RealVNC Connect: RealVNC Connect focuses on secure, direct peer-to-peer connections with strong encryption.
- ISL Online 与 BeyondTrust: BeyondTrust specializes in advanced security, privileged access management, and enterprise-level control.
常见问题
What is the main difference between GoTo Resolve and ISL Online?
GoTo Resolve is an all-in-one IT management tool with remote support, while ISL Online focuses primarily on high-performance remote access and offers a unique self-hosted option for greater control.
Can I use these tools from a web browser?
Yes, both GoTo Resolve and ISL Online offer access and session initiation through a web browser, making them convenient to use without extensive software installations.
Which solution is better for small businesses?
GoTo Resolve might be better for small businesses seeking a comprehensive solution for IT management and support. ISL Online is excellent if you just need core remote access.
Do these services offer unattended access?
Yes, both GoTo Resolve and ISL Online provide unattended access. This means you can connect to and manage devices even when no one is physically present at the remote location.
Is there a free trial available for either service?
Typically, both GoTo Resolve and ISL Online offer free trials. This allows you to test their features and see how well they fit your specific remote support needs before committing to a purchase.