Folk vs Thryv：哪款 CRM 系统将在 2025 年胜出？

由 Fahim Joharder | 最后更新日期：2025年10月19日

优胜者

4.5

按摩和序列
自定义仪表盘
团队协作
管道管理
易于集成
免费试用
付费计划起价 20 美元

立即尝试

亚军

3.5

网站分析
社交媒体管理
账单和发票
团队聊天
营销活动分析
节省时间的自动化
付费套餐，每月 244 美元起。

立即尝试

选择合适的客户关系管理很难，对吧？

You need something that helps you keep track of contacts and grow your 商业.

但面对这么多选择，你怎么知道哪一个才是最好的呢？

Imagine struggling to find client info or missing important follow-ups. That slows you down.

Let’s compare Folk vs Thryv and see which 客户关系管理 really shines in 2025.

This guide will help you easily decide which tool will 制作 your work easier.

概述

We dove deep into both Folk and Thryv. Our team spent weeks using each platform.

We tested every feature, from contact management to 报道.

这种亲身实践的经验可以进行真实、实际的比较。

4.55分制

它擅长管理上万个联系人并建立关系，拥有强大的自动化功能。

定价： 它提供免费试用。高级套餐起价为每月 20 美元。

主要特点：

销售渠道
高级报告
安卓应用

免费试用 Folk 阅读完整评论

3.55分制

探索其强大的功能，用于管理联系人、安排约会和开展营销活动。

定价： 它提供免费试用版。高级套餐起价为每月 244 美元。

主要特点：

内置通话
电子邮件序列
高级报告

立即体验 Thryv 阅读完整评论

什么是民俗？

Folk? It’s a 客户关系管理. Think of it as a smart address book.

It helps you keep track of all your contacts.

You can organize them with tags and lists.

Plus, it’s easy to use with your team.

此外，还可以探索我们最喜欢的民谣替代品。

我们的观点

它擅长管理上万个联系人并建立关系。它拥有一些企业所需的强大自动化功能。

免费试用 Folk 阅读完整评论

主要优势

管理 10,000 个联系人。
连接五个电子邮件帐户。
未提及任何保修条款。

免费试用民谣

定价

所有套餐均按年计费。

标准：每位会员每月 20 美元。
优质的：每位会员每月 40 美元。

免费试用民谣

优点

用户友好界面。
出色的客户关系管理。
有效的销售流程可视化。
无缝集成电子邮件。
强大的自动化功能。

缺点

报告功能有限。
这款手机应用还有改进空间。
与某些工具的集成可能存在限制。
客户服务有时响应较慢。

免费试用民谣

Thryv是什么？

Thryv is different. It’s more than just a CRM—it’s a full business management tool.

It offers scheduling, payments, and reviews in one place. It’s built for 小型企业.

此外，还可以探索我们最喜欢的 Thryv 的替代品…

我们的观点

想试试 Thryv！探索其强大的功能，包括管理联系人、安排预约和开展营销活动。

免费试用 Thryv 阅读完整评论 thryv 的替代品

主要优势

中心枢纽： 在一个平台上管理您所有的业务需求。
自动化营销： 事半功倍，触达更多客户。
在线预约： 允许客户全天候预约。
在线接受付款： 更快更轻松地获得报酬。
声誉管理： 监控并改进您的在线评价。

免费试用 Thryv

定价

指挥中心免费专属商务热线。
商务中心：每月 244 美元。
营销中心：每月 244 美元。

免费试用 Thryv

优点

一体化解决方案。
节省时间和金钱。
提升在线影响力
节省时间的自动化

缺点

移动应用需要改进
自定义选项有限。
并非适用于所有行业

免费试用 Thryv

功能对比

This comparison evaluates two very different approaches to customer relationship management: Folk, which focuses on nurturing real relationships and helping small businesses organize contacts through social listening.

Thryv, a complete business operating system designed to help each businesses stay organized and get paid faster.

This analysis clarifies which solution is the better investment for dedicated relationship management versus comprehensive client interactions management.

1. 核心重点和目标

民间: The folk crm’s core goal is relationship intelligence and helping customers build genuine connections and nurture real relationships across different use cases. It is a lightweight customer relationship management tool focused on the human side of tracking contacts to close winning deals.
瑟里夫: The focus is on providing a comprehensive operating system for the small business. It aims to centralize all management—from scheduling to payments—in the thryv business center to help businesses get paid faster and stay organized.

2. 联系人管理和来源

民间: Excels at helping users organize contacts effectively using flexible tagging and importing features (add contacts) via its chrome extension. It is built for customer relationship management and tracking every touchpoint with the same person. It tracks other tools 数据.
瑟里夫: Provides standard contact management within the thryv command center, focusing on client history, payments, and scheduling. It centralizes customer interactions initiated from multiple sources, including the client portal estimates.

免费试用民谣

3. 销售渠道和交易跟踪

民间提供简洁直观的销售流程视图，用于跟踪交易并帮助用户快速达成交易。它侧重于沟通和后续跟进，通过设置提醒来推动交易进展。
瑟里夫: Includes sales pipeline management tools but focuses heavily on the service fulfillment and financial side of the process, ensuring client portal estimates are quickly turned into paid faster invoices.

4. Communication Channel and Engagement

民间沟通依赖于追踪同一人收发的电子邮件和电话，但需要与其他工具集成。它使用电子邮件。自动化对于序列。
瑟里夫: Features built-in communications, including the ability to send sms marketing messages and manage reputation. It centralizes all customer interactions within its thryv command center.

免费试用民谣

5. 自动化和工作流程

民间客户关系管理提供简单的电子邮件自动化功能和设置提醒的工具。自动化功能通常较为精简，主要侧重于帮助单个用户简化后续跟进工作。
瑟里夫: Provides deep automation across operations, automating client communication, follow-ups, sms marketing messages, and review requests to help the small business get paid faster.

6. Online Presence and Marketing

民间: Does not have native tools for managing public presence. Users rely on integrating other tools and its chrome extension to source contacts.
瑟里夫: Includes native digital marketing capabilities, such as managing online listings and enhancing search visibility via enhanced local listings. It provides a dedicated marketing platform within the thryv business center.

免费试用 Thryv

7. Client Portal and Payments

民间: Does not offer a native client portal or invoicing capabilities. It relies on integrations with other tools for this.
瑟里夫: This is a core strength. It offers a fully functional client portal where customers can view and approve client portal estimates, schedule appointments, and submit payments, helping the business get paid faster.

8. Service Reliability and Website Health

民间: The platform is known for reliability. If a user encounters an error, they will see a placeholder, confirming that the site properly loaded after an attempt and showing a prompt like “verification successful waiting.”
瑟里夫: The system is robust, designed for high availability. If the system experiences a temporary delay, the user may see a standard message (like “view this site properly” or a “ray id” in an error) for a few seconds while the system performs a final verification successful waiting check before loading the thryv software.

免费试用 Thryv

9. Pricing and Subscription Model

民间: Pricing is transparent and typically structured per user based on the features needed for customer relationship management. It does not include a hidden one time onboarding fee.
瑟里夫: Pricing is bundled, often including a necessary one time onboarding fee for initial setup. While the thryv software provides comprehensive value, the pricing details are less granular than a pure CRM tool and should be reviewed carefully on the site.

选择CRM工具时应该关注哪些方面？

易用性： Is the interface intuitive?
一体化： 它是否与您现有的工具兼容？
可扩展性： 它能随着你的业务发展而成长吗？
客户支持： 是否能及时获得帮助？
具体需求： Does it solve your unique business problems?

最终判决

So, which one wins? It depends on your needs. If you need a simple, easy CRM, go with Folk.

It’s great for contact management and teamwork.

However, if you need a full business tool, Thryv is better.

It handles scheduling, payments, and reviews.

We tested both. We spent hours using each one.

This hands-on experience lets us give you real advice. Pick what fits your business best.

免费试用 Folk 阅读完整评论

立即体验 Thryv 阅读完整评论 thryv 的替代品

常见问题解答

Is Folk good for small teams?

Yes, Folk is excellent for small teams. Its collaboration tools are simple and effective. You can share contacts and work together in real time, making it easy for everyone to stay on the same page.

Thryv 能取代我所有的业务工具吗？

Thryv aims to be an all-in-one platform that includes scheduling, payments, and marketing. However, it might not replace every tool you use. Consider your specific needs and whether Thryv covers them all.

哪款CRM系统更容易上手？

Folk is generally easier to learn. Its interface is clean and simple. You can quickly understand its features. Thryv has more features, so it might take longer to learn everything it offers.

Does Folk have a mobile app?

Yes, Folk has a mobile app. However, it is a 简化 version of the desktop platform. It allows basic contact management. If you need full features, you’ll want to use the desktop version.

Is Thryv worth the higher price?

If you need a comprehensive business management tool, Thryv is worth considering. It combines many functions into one platform. However, if you only need CRM features, Folk might be a better value.