⚡ 快速结论：
- 定价： Bitrix24 starts at $49/organization/month. Agile CRM starts at $8.99 per user.
- 最适合： Bitrix24 suits teams that need CRM plus project management. Agile CRM suits small sales and marketing teams.
- 主要区别： Bitrix24 bundles chat, video calls, and tasks. Agile CRM focuses on sales 自动化 以及营销自动化。
- 我们的选择： Bitrix24 for most users. It covers more of your 商业 on a single platform.
Bitrix24 and Agile CRM both sell themselves as all in one CRM tools.
Yet they are built for very different teams.
Bitrix24 is a full workspace for sales, projects, and internal communications.
Agile CRM is a lighter CRM tool built around sales and marketing.
Even the price models differ.
One charges per company, while the other charges per seat.
概述
This Bitrix24 vs Agile CRM comparison covers pricing, key features, and ease of use.
我们查阅了这两款工具的文档、定价页面和用户评价。
我们的撰稿人也亲自体验了每一项功能。
这些观察结果出现在下面的“我们的团队注意到”部分中。
最后，您就会知道哪款 CRM 软件最适合您。 商业.
Bitrix24是什么？
Bitrix24 is a cloud-based platform that mixes CRM, project management, and team chat.
It aims to bring different aspects of your company into one place.
Bitrix24 CRM 可跟踪销售线索、交易、联系人和公司。
Teams also get task management, calendars, and online documents.
You can reach it from anywhere, including smartphones and tablets.
Its Home Dashboard puts a search bar, messages, and tasks up front.
It serves 小型企业, startups, and large enterprises alike.
Watch this quick walkthrough of the platform in action.
Bitrix24
Run sales, projects, and team chat from one dashboard. You pay one flat price for the whole organization.
Bitrix24 定价
Bitrix24 charges one flat monthly fee for your whole organization. Most CRM tools bill on a per user basis instead.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本的 | 每组织每月 49 美元 | Small teams starting with core CRM |
| 标准 | 每组织每月 99 美元 | Unlimited users with 100 GB of storage |
| 专业的 | 每组织每月 199 美元 | Unlimited storage and advanced features |
| 企业 | 每组织每月 399 美元 | Large companies with many departments |
Pricing verified September 2026.
免费方案： The no-cost tier covers up to 12 users and 5 GB of storage. Communication and collaboration tools stay free for unlimited users.
免费试用： You can try the Professional plan free for 30 days.
退款保证： Our research didn’t find a published refund policy. Check the terms before you pay.
📌 笔记： Annual billing saves 20%, and two-year billing saves 31%. Free users miss out on invoicing and automation rules.
⚠️ 警告： Some sources list different tiers, like a $39 Plus plan for 24 users. Our table uses FahimAI’s verified pricing 数据. Confirm current prices on the Bitrix24 site before buying.
Bitrix24 的主要优势
Here’s what makes Bitrix24 worth a look:
- Unified platform: CRM, tasks, docs, and chat live in one workspace. You juggle fewer apps each day.
- 统一价格： Your bill stays the same as your team grows. Paid plans cover the company, not each seat.
- 项目工具： Assign tasks, set deadlines, and track progress. Workload tracking shows who is overloaded.
- 自动化工作流程： Routine updates and notifications run on their own. Projects keep moving without constant follow-ups.
- 协作工具： Group chats, video calls, and 嗓音 calls keep remote teams connected. Real-time co-editing comes built in.
- 副驾驶人工智能： 这个人工智能 助手 helps you find features and finish tasks. It softens the learning curve a bit.
- 安全: Data sits on Amazon Web Services with SSL encryption. Extranet access lets outside partners join safely.
我们的团队注意到了什么
我们的 作家 signed up for Bitrix24 and explored its CRM and task tools. Here’s what stood out:
Bitrix24 的优点和缺点
✅ 优点
- Flat monthly price covers your whole team
- CRM, tasks, chat, and docs in one workspace
- Gantt charts and Kanban boards for projects
- 30-day free trial of the Professional plan
❌缺点
- 新用户学习曲线陡峭
- Support can be slow to resolve issues
- Some users report bugs and technical glitches
什么是敏捷CRM？
Agile CRM is a cloud-based CRM system for small and medium businesses.
It has been on the market since 2013.
The company says over 15,000 customers use it worldwide.
The platform joins sales, marketing, and customer service in one interface.
That cuts data silos between your sales, marketing, and service processes.
Agile CRM offers a free plan for up to 10 users.
Its low paid plans make it popular with smaller businesses.
Here’s a short video tour of how the dashboard works.
敏捷CRM
Handle deals, email campaigns, and helpdesk tickets in one place. A no-cost tier covers small teams.
敏捷CRM定价
Agile CRM prices its paid plans per user, per month. Costs rise as your sales team grows.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | 自由的 | Startups testing a simple CRM |
| 起动机 | $8.99 | 个体卖家和小型团队 |
| 常规的 | $29.99 | 需要更多自动化功能的不断壮大的团队 |
| 企业 | $47.99 | Larger teams that want every feature |
Pricing verified September 2026.
免费试用： No separate trial showed up in our research. The free tier works as your test drive.
退款保证： We didn’t find a published money-back policy.
📌 笔记： Each seat is billed separately, so a five-person team pays for five seats. Ask about any setup fee before signing an Enterprise deal.
⚠️ 警告： Some users report email delivery rates dropping sharply in recent months. Test your sending results on the free version first.
敏捷CRM的主要优势
Here’s what makes Agile CRM worth a look:
- 营销自动化： Automate follow-ups, lead scoring, and data entry. A drag-and-drop builder makes workflows easy to create.
- 电子邮件营销： Send campaigns with A/B testing and personalization. Web engagement tracking shows who visits your site.
- 销售赋能： A visual sales pipeline tracks every deal. Leads can book meetings that sync with Google Calendar or Outlook.
- 销售游戏化： Leaderboards and badges add friendly competition. Reps get a push to close more deals.
- Helpdesk: Automated ticketing handles customer queries. Service reps see the same customer data as sales.
- 内置电话功能： Make calls and manage email without extra apps. Every conversation logs to the contact.
- 集成： Connect third-party software to extend Agile. Web and mobile access let you manage deals remotely.
我们的团队注意到了什么
Our writer opened an Agile CRM account and explored its contact and email tools. Here’s what stood out:
Our writer also recorded a short video from that hands-on session.
敏捷CRM的优缺点
✅ 优点
- 免费套餐最多可供 10 位用户使用
- Email campaigns with A/B testing built in
- 利用排行榜和徽章实现销售游戏化
- Helpdesk ticketing in the same interface
❌缺点
- Users report unreliable email delivery
- 报告 tools draw heavy criticism
- Bug fixes can take up to two weeks
功能对比
Ready for a closer look at Bitrix24 vs Agile CRM? We’ll compare 11 areas that shape your daily work.
| 特征 | Bitrix24 | 敏捷CRM |
|---|---|---|
| 起价 | 每组织每月 49 美元 | $8.99 per user |
| 免费计划 | ✅ 最多支持 12 位用户 | ✅ 最多支持 10 位用户 |
| 甘特图 | ✅ | ❌ |
| Team Chat & Video Calls | ✅ | ❌ |
| Built-in Office Suite | ✅ | ❌ |
| 在线商店搭建工具 | ✅ | ❌ |
| 销售游戏化 | ❌ | ✅ |
| Helpdesk Ticketing | ✅ | ✅ |
| 移动应用 | ✅ | ✅ |
| 最适合 | Whole-company teams | 销售和市场营销团队 |
1. 客户关系管理与联系人管理
Bitrix24： The core CRM stores every contact and company in one database. Choose a simple CRM without leads or a classic CRM with leads. That flexibility helps teams with very different sales habits.
敏捷CRM： Contact management gives a 360-degree view of each customer. Calls, emails, and deals show up on the contact record. Larger businesses may miss deeper custom fields and data mapping.
2. Lead Management & Companies
Bitrix24： Web forms capture inbound inquiries and turn them into leads. Each lead moves through your sales funnel until it becomes a deal. Company profiles link related contacts together.
敏捷CRM： Lead generation runs through forms and landing pages. Lead scoring ranks prospects, so reps call the hottest ones first. Company records group contacts from the same business.
3. 销售渠道和交易
Bitrix24： Deals move across drag-and-drop stages in your sales pipeline. You can spot stuck deals at a glance. It keeps the sales process visible to everyone involved.
敏捷CRM： A visual pipeline tracks deals and opportunities. Sales forecasting shows what revenue may close soon. Leaderboards push reps to move deals faster.
4. 任务与项目管理
Bitrix24： Its project management tools include deadlines, Gantt charts, and Kanban boards. Workload and time tracking show where hours really go. Few CRM platforms go this deep on managing projects.
敏捷CRM： You get basic project tracking and an online calendar. Leads can book meetings straight onto Google Calendar or Outlook. There are no Gantt charts or advanced task views.
⚠️ 警告： If projects matter more than sales, Agile CRM will feel limited. You’d need a separate task tool.
5. 工作流自动化
Bitrix24： Its automation features send updates, reminders, and notifications on their own. Rules can move deals or assign tasks without manual clicks. Free accounts can’t use it, though.
敏捷CRM： Sales automation covers follow-ups, lead scoring, and data entry. The drag-and-drop builder lets you design sequences visually. It suits teams new to automation.
6. 营销工具
Bitrix24： A site builder handles landing pages and online stores with a product catalog. You can launch marketing campaigns right from the CRM. It works as an ecommerce CRM for small shops.
敏捷CRM： Marketing is where this tool shines. Marketing teams can run email, 社交媒体, and mobile campaigns together. Web engagement tracking and personalization help each message land.
7. Communication & Collaboration
Bitrix24： This works like a full communications platform. Chat, video conferencing, and 嗓音 calls are built in. The activity stream shares company news, but updates are easy to miss.
敏捷CRM： The focus is on talking to customers, not coworkers. Built-in telephony and email tracking log every conversation. You won’t find internal communications tools like team chat.
8. Customer Service & HR
Bitrix24： The contact center pulls chats, calls, and form messages into one queue. HR tools add an employee directory and a company structure chart. It covers people inside and outside the business.
敏捷CRM： The helpdesk turns support requests into tickets automatically. A knowledge base lets customers find answers on their own. There are no HR or employee tools.
9. Documents & Reporting
Bitrix24： A built-in office suite creates documents, spreadsheets, and 演示文稿. Teams can upload files, co-edit live, and track versions. Shared dashboards help you generate reports on sales management in real time.
敏捷CRM： Reports and analytics cover deals, campaigns, and revenue generated. Some users call the reporting tools poorly configured. There’s no built-in document editor.
10. 易用性
Bitrix24： The user interface looks polished, but so many features overwhelm new users. A help button and Co-Pilot point you to support resources. Hiding unused menu items also cuts the clutter.
敏捷CRM： This one feels more user friendly out of the box. Some reviewers found setup incredibly easy compared to Infusionsoft. The email template builder looks nice but feels rigid.
💡 专业提示： Plan a short training session before rolling out Bitrix24. Its complexity means employees need time to learn it.
11. 定价与成本
让我们来并排比较一下这些定价方案。
| 层级 | Bitrix24 | 敏捷CRM |
|---|---|---|
| 入口 | Basic: $49/organization/month | 免费：免费 |
| Second | Standard: $99/organization/month | Starter: $8.99 |
| Third | Professional: $199/organization/month | Regular: $29.99 |
| 顶部 | Enterprise: $399/organization/month | Enterprise: $47.99 |
Bitrix24： The flat price gets cheaper per person as your team grows. The professional plan unlocks unlimited storage for larger teams. Annual billing trims the cost further.
敏捷CRM： Each login adds to the monthly bill. That saves money when only a few people need access. Costs climb as the team grows.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| Low cost for 1-3 users | 敏捷CRM | Per-user pricing stays small |
| One bill for a big team | Bitrix24 | Flat price per organization |
| 项目管理 | Bitrix24 | Timeline views and workload tracking |
| 电子邮件营销活动 | 敏捷CRM | A/B testing and personalization |
| Internal chat and video | Bitrix24 | Full collaboration suite included |
| Fast setup for beginners | 敏捷CRM | Simpler, lighter interface |
💰 您的预算
Agile CRM costs less when only a few people need logins. Bitrix24 pulls ahead once your team grows, since the price stays flat.
🔌 您的技术栈
Bitrix24 can replace separate chat, file sharing, and task apps. Agile CRM connects to third-party tools and syncs with Google Calendar.
📈 您的销售流程
Pick Agile CRM if email campaigns and lead scoring drive your sales. Pick Bitrix24 if closing deals takes teamwork across departments.
🎓您的经验水平
Beginners will find Agile CRM quicker to learn. Bitrix24 rewards patience, but expect a few weeks of adjustment.
🆓 免费试用和演示
Start with Bitrix24’s free tier or its 30-day Professional trial. Load real contacts into Agile CRM before paying anything.
🛟 支持选项
Bitrix24 has video tutorials and webinars, but support tickets can drag. Agile CRM reviews swing between great support and two-week bug fixes.
切换指南
已经在使用这些工具之一了吗？如果您切换到其他工具，以下是您可能遇到的情况。
🔄 Switching from Bitrix24 to Agile CRM?
✅ 你将获得：
- Email marketing with A/B testing
- 利用排行榜和徽章实现销售游戏化
- A simpler interface for new reps
❌ 你会失去什么：
- Timeline and project boards
- Team chat, video calls, and the activity feed
- The built-in office suite and store builder
📋 如何切换：
- Export contacts, deals, and companies from Bitrix24 as CSV files.
- Create an Agile CRM account at no cost.
- Import the CSV, map fields, and rebuild your pipeline stages.
🔄 Switching from Agile CRM to Bitrix24?
✅ 你将获得：
- Full task and project tracking
- Internal chat, video calls, and shared drives
- One flat price for your whole company
❌ 你会失去什么：
- Gamified leaderboards for reps
- Low per-seat pricing for tiny teams
- A quicker, lighter setup
📋 如何切换：
- Export your Agile CRM contacts and deals to CSV.
- Start Bitrix24’s 30-day Professional trial.
- Import your data, then set up automation rules and user roles.
我们的评测没有涵盖的内容
This comparison focused on small and medium sized businesses using cloud plans. We didn’t test in person onboarding, API access, or LinkedIn syncing. Google Analytics tracking on Bitrix24 sites wasn’t checked either.
Data rules for teams in the European Union weren’t part of this review. Our notes reflect the September 2026 versions of both tools. Large enterprises with custom needs may see things differently.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 小型团队定价 | 敏捷CRM |
| 🚀 核心功能 | Bitrix24 |
| 📋 项目管理 | Bitrix24 |
| 📣 营销自动化 | 敏捷CRM |
| 🤝 合作 | Bitrix24 |
| 👶 易用性 | 敏捷CRM |
| 🛟 可靠性 | Bitrix24 |
| 🏆 总冠军 | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 4 out of 7 categories.
最适合： Growing teams, project-heavy companies, and remote teams
Bitrix24 and Agile CRM solve different problems. Bitrix24 is one workspace for CRM, projects, and team communication. Agile CRM is a lighter solution for managing customer relationships through sales and marketing.
Agile CRM is a solid pick for tiny teams chasing leads by email. Its no-cost tier and low starting price earn praise as a great price. But reported email delivery and reporting problems are hard to ignore.
Want an all in one platform for your whole company? Bitrix24 is the better choice. Expect a learning curve. The payoff is fewer apps and one predictable bill.
更多与Bitrix24的比较
Here’s how Bitrix24 stacks up against other CRM platforms:
Bitrix24 胜出： Flat pricing, project timelines, and built-in video calls.
HubSpot 在以下方面胜出： Easier onboarding, deeper marketing automation, and a bigger app marketplace.
Bitrix24 胜出： An office suite, video meetings, and unlimited users on Standard.
Zoho CRM 的优势在于： More customization options, stronger analytics, and per-user plans.
Bitrix24 胜出： Lower total cost, included collaboration tools, and a store builder.
Salesforce 获胜方式： Advanced lead management, deep customization, and a huge add-on marketplace.
Want a wider view? This video walks through more Bitrix24 的替代方案.
敏捷CRM的优势更多
Here’s how Agile CRM holds up against similar tools:
敏捷CRM与 基普
敏捷CRM的优势在于： A 10-user free plan, lower entry price, and quicker setup.
Keap 获胜理由： Built-in invoices and payments, advanced campaigns, and 文本 营销。
敏捷CRM与 ActiveCampaign
敏捷CRM的优势在于： Built-in helpdesk, sales gamification, and a free tier.
ActiveCampaign 在以下方面胜出： Deeper automation paths, more integrations, and SMS inside automations.
敏捷CRM的优势在于： A far smaller bill, a free tier, and faster onboarding.
Salesforce 的优势在于： Custom objects, enterprise-scale reporting, and thousands of AppExchange apps.
Curious about other options? This video covers more 敏捷CRM替代方案.
常见问题解答
Bitrix24 真的免费吗？
Yes, a free plan covers up to 12 users with 5 GB of storage. It skips invoicing and automation rules. Paid plans start at $49/organization/month.
Bitrix24 使用安全吗？
It uses several layers of protection. Data is hosted on Amazon Web Services with SSL encryption. Extranet access lets you work with outside partners safely.
Agile CRM 真的免费吗？
Yes. The free tier supports up to 10 users with core contact and deal tools. Paid plans start at $8.99 per user when you need more.
Bitrix24免费版有哪些限制？
CRM access is capped at 12 users and 5 GB of storage. Invoicing and workflow automation are locked. Chat and collaboration tools stay free for unlimited users.
CRM系统通常需要多少钱？
Prices vary by features and team size. Agile CRM runs $8.99 to $47.99 per user. Bitrix24 charges a flat $49 to $399 per organization monthly.
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