⚡ 快速结论：
- 定价： HubSpot starts free, then $15/seat/month. Creatio 客户关系管理 starts at $25/user/month.
- 最适合： HubSpot fits sales and marketing teams. Creatio CRM fits workflow 自动化 at larger firms.
- 主要区别： HubSpot leads with a free CRM. Creatio CRM leads with a no-code platform.
- 我们的选择： HubSpot for most users. It is easier to start and costs nothing to test.
HubSpot and Creatio CRM both promise to organize your customer relationships.
But they were built for two different kinds of buyers.
HubSpot starts with a free CRM that sales and marketing teams love.
Creatio CRM starts with a no-code platform built to automate workflows.
One is the easy on-ramp. The other is the heavy-duty engine.
This comparison shows which CRM software fits your 商业 最好的。
概述
This HubSpot vs Creatio CRM comparison covers pricing, core features, and ease of use.
We also break down who each CRM platform works best for.
我们的信息来源包括已发布的规格说明、文档和 G2 评测。
Our writers also spent hands-on time inside each tool.
这些笔记出现在下面的“我们的团队注意到”部分中。
HubSpot是什么？
HubSpot is a customer relationship management platform for growing teams.
It helps sales and marketing teams manage contacts and track deals in real time.
The platform groups its tools into connected hubs.
You get a Marketing Hub, a Sales Hub, and a Service Hub.
These hubs unify your marketing, sales, and customer success work in one place.
Most people start with HubSpot’s free CRM and grow from there.
HubSpot
HubSpot is one of the best free CRM tools for 小型企业. It pairs contact management with email marketing and a clean sales pipeline.
HubSpot定价
Here is what HubSpot costs in 2026. Let’s break it down.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 免费工具 | 每月 0 美元 | Startups testing free CRM features |
| 营销中心入门 | 每席每月 15 美元 | 小型营销团队 |
| 入门级客户平台 | 每席每月 15 美元 | Sales and marketing in one bundle |
| 营销中心专业人士 | 每席每月 800 美元 | Scaling marketing with automation |
Pricing verified June 2026.
免费试用： The free plan never expires and needs no credit card. Paid tiers offer demos.
退款保证： HubSpot bills annually on most paid plans, so review the terms before you commit.
📌 笔记： The Starter plan includes 1,000 marketing contacts. Each additional thousand contacts costs about $50.
⚠️ 警告： HubSpot’s published Professional and Enterprise tiers can run near $1,080 and $4,000 per month. Those figures differ from the per-seat numbers above, so confirm pricing for your hub mix and contact count. Paid plans usually require an annual commitment.
Key Benefits of HubSpot
Here is what makes HubSpot worth considering:
- Free CRM Core: HubSpot’s free CRM supports up to one million contacts and unlimited users. That makes it a strong start for any small 商业.
- Connected Hubs: The Marketing Hub, Sales Hub, and Service Hub share one contact record. Your sales team and marketing team work from the same data.
- Inbound Marketing Tools: Build landing pages, website pages, and email marketing campaigns. These marketing tools help you attract new customers.
- Universal 收件箱: A universal inbox brings email, live chat, and Facebook Messenger into one view. It even connects chatbots for faster replies.
- 500 多个集成： HubSpot connects to over 500 business apps, including Google Workspace, Microsoft 365, and Salesforce.
- HubSpot学院： Free courses teach contact management, lead nurturing, and sales pipeline management. The learning curve gets shorter fast.
我们的团队注意到了什么
我们的 作家 signed up for HubSpot’s free CRM and spent several days inside the dashboard. Here is what stood out:
We also recorded a short walkthrough of the same workflow.
The visual dashboard gave a real-time view of the whole sales funnel. Most HubSpot CRM reviews echo what we saw: on review platforms, HubSpot’s CRM averages about 4.4 out of 5 stars, and the clean interface is a big reason why. For many sales teams it ranks as the best free CRM and a strong contender for the 最佳客户关系管理 overall, with email tracking and a connected customer experience that keeps marketing and sales aligned.
HubSpot Pros & Cons
✅ 优点
- Free plan supports one million contacts and unlimited users
- User friendly interface with a guided setup for new users
- Connects with over 500 business apps and tools
- HubSpot Academy offers free training and certifications
❌缺点
- Paid plans get expensive fast as your business grows
- Free version has no live customer support
- Pricing gets complex when you mix and match hubs
Creatio CRM是什么？
Creatio CRM is a no code platform that pairs CRM with workflow automation. As a low code platform too, it hands teams no code tools and visual builders so citizen developers ship apps fast.
It is built to automate workflows across sales, marketing, and service.
The platform runs on a native business process management engine.
This lets teams orchestrate customer journey steps from end to end.
Creatio gives users a maximum degree of freedom to customize.
Thousands of customers run millions of workflows daily in 100 countries.
Creatio products earn strong end-user reviews, and the cloud technology under the platform serves global names such as Société Générale Group. By communicating transparently about its roadmap and managing data in one place, Creatio helps teams lift efficiency, productivity, and revenue, giving every department access to the same services across the company.
Here is a short overview of how the platform works in practice.
Creatio CRM
Creatio CRM is a no-code platform to automate workflows and CRM. It suits teams that need deep customization and industry workflows.
Creatio CRM 定价
Here is what Creatio CRM costs in 2026. The plans are priced per user.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 生长 | 每用户每月 25 美元 | Small teams starting with no-code CRM |
| 企业 | 每用户每月 55 美元 | Larger teams needing more workflows |
| 无限 | 每用户每月 85 美元 | Complex operations and heavy automation |
Pricing verified June 2026.
免费试用： Creatio offers a trial and product demos. There is no permanent free plan like HubSpot’s.
退款保证： Terms vary by contract, so confirm refund rules with the Creatio team before signing.
📌 笔记： Creatio claims a 37% lower total cost of ownership thanks to its flexible pricing and no-code architecture.
⚠️ 警告： Creatio has no permanent free version. Budget for setup time, since deeper customization adds complexity.
Creatio CRM 的主要优势
Here is what makes Creatio CRM worth a look:
- 无代码工具： Non-technical users and citizen developers can build applications with a drag-and-drop designer. No coding is required.
- 业务流程管理： A native BPM engine powers automation of complex workflows. This is a defining part of the platform.
- CRM Applications: Marketing Creatio, Sales Creatio, and Studio Creatio cover the full customer journey. They share one data model.
- 市场插件： A marketplace of over 700 connectors and templates speeds up setup. You also get marketplace add ons for niche needs.
- 人工智能代理： Creatio AI handles account research, lead conversion, and ticket resolution. This helps accelerate sales processes.
- 行业工作流程： Creatio offers ready industry workflows for 20 verticals. Teams enjoy a maximum degree of freedom to adapt them.
我们的团队注意到了什么
Our writer explored a Creatio CRM trial to test the no-code builder. Here is what stood out:
The no-code UI designer made it easy to build apps without coding. Creatio reviews on peer portals praise this freedom, though setup for a full rollout takes planning. Creatio also shows genuine care in long lasting relationships with big customers.
Creatio CRM 的优缺点
✅ 优点
- No-code platform lets you build apps without coding
- Native BPM engine automates complex business workflows
- Over 700 marketplace connectors and industry templates
- Unlimited customization with a maximum degree of freedom
❌缺点
- No permanent free plan to test long term
- Higher entry price than HubSpot’s free CRM
- Deeper setup adds complexity for small teams
功能对比
Ready to dig into HubSpot vs Creatio CRM feature by feature? We will walk through ten areas that matter most. Each one helps you see which CRM platform fits your team.
| 特征 | HubSpot | Creatio CRM |
|---|---|---|
| 起价 | $0 (free), then $15/seat/mo | 每用户每月 25 美元 |
| 免费计划 | ✅ | ❌ |
| 联系管理 | ✅ Up to 1M contacts | ✅ |
| 电子邮件营销 | ✅ | ✅ |
| 无代码应用构建器 | ❌ 有限 | ✅ 已完成 |
| 业务流程管理 | ❌ | ✅ Native BPM |
| 内置人工智能 | ✅ Breeze AI | ✅ Creatio AI |
| 集成 | ✅ 500+ apps | ✅ 700多个连接器 |
| 最适合 | 销售和市场营销团队 | 大规模工作流程自动化 |
1. 联系人管理
HubSpot： Contact management is the heart of HubSpot’s free CRM. You can store up to one million contacts and add custom properties to each record. Custom objects let you model deals, tickets, and other data your sales team tracks.
Creatio CRM： Creatio handles client management through a unified data model. It consolidates customer data and links it to account management and order management. The structure rewards teams that want to manage customer relationships across many departments.
2. 营销工具
HubSpot： The HubSpot Marketing Hub is built around inbound marketing. You get email marketing, landing pages, and lead nurturing in one place. HubSpot’s marketing tools also tie campaigns back to contacts, so marketing teams can prove results.
Creatio CRM： Marketing Creatio is an omnichannel marketing platform for marketing campaigns. It helps teams orchestrate the customer journey across many channels. The focus is automation depth rather than the inbound content engine HubSpot leans on.
3. Sales & Pipeline Management
HubSpot： The Sales Hub gives a clean visual deal pipeline. Sales leaders get a real-time view of the sales funnel and can run sales pipeline management without setup headaches. This is where HubSpot’s sales process shines for a growing sales team.
Creatio CRM： Sales Creatio is an end-to-end engine for sales processes of any complexity. It can accelerate sales processes through automation rules and AI. Teams that run intricate deal stages will value this control.
4. 人工智能与自动化
HubSpot： HubSpot’s Breeze AI suite automates repetitive tasks like email drafting and data enrichment. The automation and workflow tools help you manage leads and nurture relationships with less manual work. It fits teams that want quick wins without coding.
Creatio CRM： Creatio AI features agents that autonomously handle account research, lead conversion, and ticket resolution. Paired with the BPM engine, this drives deep workflow automation. It rewards teams ready to design their own processes.
5. No-Code Customization
HubSpot： HubSpot offers custom reports, custom properties, and custom objects without code. But the customization stays inside HubSpot’s structure. Some users find it rigid compared to more developer-focused CRMs.
Creatio CRM： This is Creatio’s home turf. Studio Creatio is a no-code platform to automate workflows with visual design tools. It is a low-code platform too, so citizen developers and pro developers can both build applications.
The no-code design tools use simple drag-and-drop building blocks.
6. Website & Content
HubSpot： HubSpot lets you build website pages and landing pages inside the same platform. Content arrangement tools connect your pages to forms and email marketing. This keeps your marketing and CRM data in sync.
Creatio CRM： Creatio is less about website building and more about process apps. Content lives inside the workflows and CRM records your team uses daily. If a public website is your priority, HubSpot is the simpler pick.
7. E-Commerce & Order Management
HubSpot： HubSpot includes e-commerce management features for payments and product data. These connect to your contacts and deals, so the sales team sees the full picture. It works well for simple online selling tied to your CRM.
Creatio CRM： Creatio leans on order management inside its broader operations workflows. Orders flow through the same BPM engine that runs sales and service. This suits firms that treat orders as part of a larger process.
8. 报告与分析
HubSpot： HubSpot 的 报道 and analytics give a real-time dashboard of marketing, sales, and service. You can build custom reports without a data team. The visual layout keeps analytics readable for non-technical users.
Creatio CRM： Creatio provides analytics, customizable dashboards, and AI-powered insights. It supports data-driven decisions across operations. The depth is higher, but so is the learning curve.
9. 客户服务
HubSpot： The Service Hub adds tickets, live chat, and a shared inbox. Chatbots route questions to the right support team member. It is a clean fit for teams already using HubSpot’s marketing and sales tools.
Creatio CRM： Service Applications give a full-cycle, AI-powered service desk. Cases run through automated workflows for faster resolution. This helps enhance customer and employee experiences at the same time.
10. Integrations & Resources
HubSpot： HubSpot integrates with over 500 business apps, including Google Workspace and Salesforce. HubSpot Academy adds free training that shortens onboarding. The mix of integrations and learning resources boosts everyday usability.
Creatio CRM： Creatio offers a marketplace of over 700 connectors and templates. A code platform to automate workflows means you can build third-party integrations yourself. Creatio also shares learning through podcasts and videos.
Creatio also publishes regular learning content in 播客 and video form.
11. 定价与成本
让我们来并排比较一下价格。
| 计划 | HubSpot | Creatio CRM |
|---|---|---|
| 自由的 | $0/month (Free Tools) | ❌ 无免费套餐 |
| 入口 | $15/seat/month (Starter) | 25美元/用户/月（增长） |
| 中 | $800/seat/month (Marketing Pro) | 55美元/用户/月（企业版） |
| 顶部 | Custom (Enterprise plans) | 85美元/用户/月（无限流量） |
HubSpot： HubSpot wins on the entry point. The free plan and $15 Starter plan let a small business test the full CRM with no risk. Costs climb at the professional plan and enterprise plans, so watch your contact count and hub mix.
Creatio CRM： Creatio has no free version, so the entry price is higher. But per-user pricing stays flat as you add workflows. For complex operations, the value comes from automation, not the sticker price.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 免费的客户关系管理系统 (CRM) 入门指南 | HubSpot | Free plan, unlimited users |
| 深度工作流程自动化 | Creatio CRM | Native BPM engine |
| Inbound marketing | HubSpot | Marketing Hub built for it |
| 无代码应用构建 | Creatio CRM | 最大自由度 |
| Fast, beginner setup | HubSpot | Guided, user friendly |
💰 您的预算
HubSpot’s free plan removes the cost barrier for 小型企业. Creatio asks for budget up front but keeps per-user pricing steady as you scale.
🔌 您的技术栈
HubSpot’s 500+ integrations cover common business apps fast. Creatio’s no-code platform lets you build custom integrations and connect to a niche business environment.
📝 您的工作流程风格
HubSpot fits teams that want ready-made marketing and sales flows. Creatio fits teams that want to design their own industry workflows from scratch.
🎓您的经验水平
HubSpot is the friendlier start for users new to a CRM platform. Creatio rewards teams with time to learn its no-code tools.
🆓 免费试用和演示
Test both before you commit. HubSpot’s free version runs forever, while Creatio offers a trial and guided demos.
🛟 支持选项
HubSpot’s free plan leans on its knowledge base, with email support on paid tiers. Creatio offers structured support backed by partners and a local presence in six offices.
切换指南
已经在使用这些工具了吗？如果您切换到其他工具，可能会遇到以下情况。
🔄 Switching from HubSpot to Creatio CRM?
✅ 你将获得：
- A native business process management engine
- No-code freedom to build applications
- Ready industry workflows for 20 verticals
❌ 你会失去什么：
- HubSpot’s free CRM and free features
- The simple inbound marketing tools
- HubSpot Academy training resources
📋 如何切换：
- Export your contacts and deals from HubSpot
- Set up your Creatio CRM workspace and data model
- Import data and rebuild your workflows
🔄 Switching from Creatio CRM to HubSpot?
✅ 你将获得：
- A free CRM with unlimited users
- Faster, more user friendly onboarding
- Stronger inbound marketing and email marketing
❌ 你会失去什么：
- The native BPM automation engine
- Deep no-code customization freedom
- 700+ marketplace connectors and add ons
📋 如何切换：
- Export your records from Creatio CRM
- Create a free HubSpot account
- Import contacts and connect your apps
我们的评测没有涵盖的内容
This comparison focused on small businesses and mid-market teams. We did not test large enterprise rollouts, custom 安全 reviews, or deep developer projects on either platform. Our notes reflect the June 2026 versions, and features may change. If you manage hundreds of seats, your priorities and pricing may differ from what we covered here.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | HubSpot |
| 🚀 核心 CRM 功能 | HubSpot |
| ⚙️ 工作流程自动化 | Creatio CRM |
| 🎯 Customization | Creatio CRM |
| 👶 易用性 | HubSpot |
| 📣 营销工具 | HubSpot |
| 🏆 总冠军 | HubSpot |
🏆 WINNER: HUBSPOT
HubSpot wins 4 out of 6 categories.
最适合： sales and marketing teams, small businesses, and free CRM seekers
HubSpot and Creatio CRM solve different problems. HubSpot is the easy, affordable way to manage contacts and grow with inbound marketing.
Creatio CRM is the no-code platform for teams that need to automate workflows at scale. It earns strong-performer status from analysts for that depth.
Creatio CRM is excellent for complex operations and custom processes. But for most businesses chasing growth, HubSpot is the better first choice.
More of HubSpot Compared
Here is how HubSpot stacks up against other CRM software and popular HubSpot alternatives:
HubSpot 在以下方面胜出： easier setup, free plan, faster time to value for smaller businesses
Salesforce 的优势在于： deeper enterprise customization, advanced configuration, large-team admin controls
HubSpot 在以下方面胜出： inbound marketing depth, HubSpot Academy training, cleaner universal inbox
Zoho CRM 的优势在于： lower paid pricing, broader low-cost app suite, flexible per-user tiers
HubSpot 与 管道驱动
HubSpot 在以下方面胜出： all-in-one marketing and service hubs, free CRM core, larger integration library
Pipedrive 获胜： sales-only simplicity, lower starting cost, lean deal pipeline focus
Creatio CRM 的更多比较
Here is how Creatio CRM stacks up against other crm applications:
Creatio CRM 胜出的原因： no-code freedom, lower total cost of ownership, faster implementation timelines
Salesforce 的优势在于： bigger partner network, broader app marketplace, wider name recognition
Creatio CRM 胜出的原因： full workflow automation, service and marketing apps, industry templates
Pipedrive 获胜： quick sales setup, lower cost for tiny teams, gentle learning curve
Creatio CRM 胜出的原因： native BPM engine, AI agents, deeper enterprise process control
周一 CRM 胜出： simpler boards, lower entry price, lighter day-to-day management
常见问题解答
HubSpot CRM真的免费吗？
Yes. HubSpot’s free CRM supports up to one million contacts and unlimited users at no cost. Live support and advanced features sit behind paid plans.
Salesforce 和 HubSpot 哪个更好？
HubSpot is easier and friendlier for small businesses. Salesforce suits large enterprises that need deep customization. Most growing teams find HubSpot the simpler start.
Creatio是做什么用的？
Creatio is a no-code platform used to automate workflows and run CRM across sales, marketing, and service. It suits teams that want custom processes.
HubSpot有哪些缺点？
Paid plans get pricey as you scale. The free version lacks live support. Customization can feel rigid, and essential features often sit on higher tiers.
Which is better, HubSpot or Creatio CRM?
HubSpot wins for most users on price and ease of use. Creatio CRM wins for teams that need deep workflow automation and no-code customization.
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