快速入门
本指南涵盖 BeyondTrust 的所有功能：
- 入门 — Create your account and finish basic setup
- 如何使用身份安全洞察 — Spot identity risk across every cloud and on-prem account
- 如何使用端点权限管理 — Remove local admin rights while the apps people need still run
- 如何使用远程支持 — View and control a user’s computer screen securely and privately
- 如何使用特权远程访问 — Give vendors and admins VPN-less entry to critical systems
- How to Use Entitle — Grant just-in-time permissions that expire on their own
- 如何使用密码保险箱 — Rotate and inject credentials without ever revealing the password
- How to Use Identity Risk Assessment — Score your identity attack surface before an attacker maps it
- 如何使用云安全 — Control entitlements across AWS, Azure, and Google Cloud
- How to Use Cyber Insurance — Meet insurer control requirements and document them for renewal
所需时间： 每部影片 5 分钟
本指南还包含以下内容： 专业提示 | 常见错误 | 故障排除 | 定价 | 替代方案
为什么信任本指南
I’ve run BeyondTrust for eight months across Windows, 苹果, and Linux machines and tested every feature covered here. This how to use BeyondTrust walkthrough comes from hands-on work, not vendor screenshots.
BeyondTrust is one of the most capable privileged access platforms available today.
But most teams stop at remote support and never touch the rest.
本指南将向您展示如何使用所有主要功能。
一步一步教你，附带截图和专业技巧。
BeyondTrust教程
This How to Use BeyondTrust tutorial walks through every module in order, from the first sign in to the advanced controls that keep auditors quiet.
BeyondTrust 入门指南
Before any module makes sense, finish this one-time setup.
大约需要三分钟。
Here’s my personal experience with the platform first:
现在让我们一步一步来。
第一步：创建您的帐户
Go to the BeyondTrust website and request access to your tenant.
Enterprise deployments are provisioned by sales, so you receive a URL and an invite rather than a public sign-up button.
✓ 检查点： Your invite email carries the console link and your first password.
Step 2: Sign In and Open the Console
Sign in at your tenant URL, then download the representative console for your device.
Windows, Mac, and Linux builds all exist, and a browser client covers everything else.
这就是仪表盘的样子：
✓ 检查点： You should land on the main dashboard with your assigned modules listed.
Step 3: Lock Down the Login
Require multi-factor authentication or passwordless FIDO2 for every console login.
Then integrate Active Directory or LDAP so people reuse existing enterprise credentials instead of new ones.
✅ 完成： 您已准备好使用以下任何功能。
如何使用 BeyondTrust 身份安全洞察
身份 安全 洞察 lets you spot identity risk across every cloud and on-prem account.
以下是使用步骤。
步骤 1：打开 Insights 控制面板
Sign in to the BeyondTrust platform and open Identity Security Insights.
The dashboard loads with your current identity risk score at the top of the page.
Step 2: Connect Your Identity Sources
Connect Entra ID, Okta, or your on-prem domain from the integrations screen.
这就是它的样子：
✓ 检查点： A green check mark to visually show each source synced appears beside every connector.
Step 3: Review the Detections
Work the detection queue from highest severity down, then assign owners.
✅ 结果： You can see which privileged users hold standing access they never use.
💡 专业提示： Filter detections by ‘shared credentials’ first. Those accounts are the fastest way for an attacker to gain a foothold in your system.
How to Use BeyondTrust Endpoint Privilege Manager
端点权限管理 lets you remove local admin rights while the apps people need still run.
以下是使用步骤。
Step 1: Download and Deploy the Agent
Download the agent installer and push it to Windows, Mac, and Linux endpoints.
Run it in monitor mode first so nothing breaks on day one.
Step 2: Build Your Elevation Rules
Create rules that elevate approved apps instead of the whole user account.
这就是它的样子：
✓ 检查点： The console lists every blocked action, the computer it came from, and the rule that caught it.
Step 3: Switch Enforcement On
Move the policy from monitor to enforce once the rule set looks quiet.
✅ 结果： Local admin rights are gone, but nobody files a ticket about it.
💡 专业提示： Let monitor mode run for two full weeks. One week misses the month-end tools your finance team only opens on demand.
如何使用 BeyondTrust 远程支持
远程支持 lets you view and control a user’s computer screen securely and privately.
以下是使用步骤。
Step 1: Open the Representative Console
Launch the representative console and sign in with your enterprise credentials.
Your queue, your jump clients, and your active session list all load here.
Step 2: Start a Session
Generate a session key and read it to the customer, or send a link.
这就是它的样子：
✓ 检查点： The customer sees a prompt to join, and their display appears in your console once they click accept.
Step 3: Take Control of the Screen
Request screen control, then run a file transfer or push a fix.
Users can see what you’re doing the whole time. Set up for unattended machines, one click connects you without user action, and you can elevate permissions by default without extra downloads.
✅ 结果： You can resolve the ticket without asking the customer to describe what they see.
💡 专业提示： The white chain icon in the console is a chain icon to symbolize the ability to copy a link to the session. Click it and a small note confirms the 文本 has been copied.
如何使用 BeyondTrust 特权远程访问
特权远程访问 lets you give vendors and admins VPN-less entry to critical systems.
以下是使用步骤。
Step 1: Install Jump Clients
Install jump clients on target machines for persistent connections without VPNs.
Build a Mass Deployment installer under Jump > Jump Clients to cover a whole fleet at once.
Step 2: Set the Installer Options
Give the installer an expiration date and let it install at the user level.
这就是它的样子：
✓ 检查点： Each deployed client reports back online with its hostname and tags visible in the console.
Step 3: Connect and Work
Double click any jump client in the list to connect and start working.
✅ 结果： Third-party vendors reach only the boxes you listed, and nothing else on the network.
💡 专业提示： Tags beat folders. Tag jump clients by owner and site, then filter. Finding one server out of 400 takes seconds instead of scrolling.
How to Use BeyondTrust Entitle
标题 lets you grant just-in-time permissions that expire on their own.
以下是使用步骤。
Step 1: Define Your Access Policies
Define access policies that specify when users can request access to a system.
Policies decide who approves, how long access lasts, and what gets logged.
Step 2: Turn On Dual Control
Set up dual control so an approver must grant the request before anyone connects.
这就是它的样子：
✓ 检查点： The request shows an approver name, a timer, and the exact systems it unlocks.
Step 3: Grant Access on Demand
Approve from Slack or Teams and let the grant expire on its own.
✅ 结果： Permissions exist only while the work happens, then disappear without a cleanup task.
💡 专业提示： Set the default duration to four hours, not eight. People who need longer will ask, and that second request is a useful signal.
如何使用 BeyondTrust 密码保险箱
密码安全 lets you rotate and inject credentials without ever revealing the password.
以下是使用步骤。
Step 1: Configure Functional Accounts
Configure functional accounts in the BeyondInsight and Password Safe console.
These are the service accounts that reach out and rotate everything else.
Step 2: Onboard Your Managed Systems
Onboard managed systems by linking them to the functional accounts you just created.
这就是它的样子：
✓ 检查点： Each managed system shows a last-rotation timestamp and the account that performed it.
Step 3: Assign Roles and Connect
Define access roles by assigning Password Safe roles in user management, then connect.
✅ 结果： Credential injection connects privileged users to servers without showing the real password.
💡 专业提示： Use the Privileged Web Access console for contractors. They get browser-based access with no client to install and no credentials to leak.
How to Use BeyondTrust Identity Risk Assessment
Identity Risk Assessment lets you score your identity attack surface before an attacker maps it.
以下是使用步骤。
Step 1: Launch the Assessment
Start a new assessment and point it at the domain you want scanned.
A first pass on a mid-size directory finishes in under an hour.
Step 2: Scope the Environment
Add cloud tenants and service accounts so the picture covers more than Windows.
这就是它的样子：
✓ 检查点： The summary page lists findings by severity with counts you can sort.
步骤 3：保存并分享报告
Save the finished report and send it to the security owners who fix things.
✅ 结果： You have a ranked list of identity gaps instead of a vague sense of risk.
💡 专业提示： Re-run the assessment the week after any acquisition. Merged directories are where dormant admin accounts quietly pile up.
如何使用 BeyondTrust 云安全
云安全 lets you control entitlements across AWS, Azure, and Google Cloud.
以下是使用步骤。
第一步：连接您的云账户
Connect each cloud account with a read-only role from the integrations page.
Read-only is enough for discovery, so security teams rarely block the request.
Step 2: Review Entitlement Findings
Sort findings by unused permissions to see where privilege has drifted.
这就是它的样子：
✓ 检查点： Every connected account shows a permission gap score next to its name.
Step 3: Right-Size the Roles
Apply the suggested policy and confirm the workload still runs.
✅ 结果： Cloud roles match real usage, which is what most auditors ask you to prove.
💡 专业提示： Start with roles that have wildcard actions attached. Those few roles usually account for most of your unused permissions.
How to Use BeyondTrust Cyber Insurance
Cyber Insurance lets you meet insurer control requirements and document them for renewal.
以下是使用步骤。
Step 1: Map the Required Controls
Match each insurer requirement to the BeyondTrust control that covers it.
Most questionnaires focus on MFA, admin rights, and session logging.
Step 2: Turn On Session Recording
Enable session recording and logging to monitor activity for compliance audits.
这就是它的样子：
✓ 检查点： Recorded sessions appear as searchable videos with keystroke logs attached.
Step 3: Export the Evidence
Pull searchable 审计 logs and session recordings into your renewal packet.
✅ 结果： Renewal questions get answered with exported evidence instead of a written promise.
💡 专业提示： Export a sample recording before the broker call. Showing one real audit trail moves the conversation faster than any policy document.
BeyondTrust 专业技巧和快捷方式
After eight months of daily use, these are the shortcuts that saved me the most time.
键盘快捷键
| 行动 | 捷径 |
|---|---|
| Start a new session | Ctrl + N |
| Switch to the next session tab | Ctrl + Tab |
| Send Ctrl + Alt + Del to the remote machine | Ctrl + Alt + Shift + Del |
| Toggle full screen on the remote display | F11 |
大多数人错过的隐藏功能
- AD Bridge: AD Bridge extends your Windows domain to Linux and Mac hosts, so one account and one policy cover the whole fleet.
- 报告 API： Export session data to your SIEM through the Reporting API and keep forensic analysis in the tool your analysts already watch.
- Screen sharing defaults: Open Preferences after login and set automatic screen sharing requests, so the prompt fires the moment a session starts.
- Certified training: BeyondTrust publishes training videos and certified courses. Two hours there teaches more than a month of guessing.
BeyondTrust 常见错误及避免方法
Mistake #1: Giving standing access to critical systems
❌ 错误： Handing vendors permanent accounts because a temporary request feels slow to set up.
✅ 右图： Use just-in-time access. Grant permissions only when needed and remove them right after the work ends.
Mistake #2: Skipping session recording
❌ 错误： Turning recording off to save disk, then having nothing to show when an incident review starts.
✅ 右图： Record everything. BeyondTrust creates audit trails by recording video and logging keystrokes during each session.
Mistake #3: Rolling out enforcement on day one
❌ 错误： Enforcing least privilege before you understand which apps your teams open every week.
✅ 右图： Run in monitor mode, read the report, then enforce. Set up least privilege so access is limited to required systems only.
BeyondTrust故障排除
Problem: The jump client shows offline
原因： The Mass Deployment installer expired, or the client installed at the user level and nobody is signed in.
使固定： Rebuild the installer with a new expiration date and redeploy as a system service instead.
Problem: The customer never sees the session prompt
原因： The session key expired, or the link went to a browser that blocks the download.
使固定： Generate a fresh key, or send the customer to your public portal page and have them join from there.
Problem: Credential injection fails on a managed system
原因： The functional account lost permissions on that host, so rotation and injection both stop.
使固定： Re-test the functional account, confirm the domain account still has rights, then run a manual rotation.
📌 笔记： 如果以上方法均无法解决您的问题，请联系 BeyondTrust 技术支持。
BeyondTrust是什么？
BeyondTrust is a privileged access management platform that protects the accounts attackers want most.
Think of it like a locked key cabinet with a camera pointed at it.
PAM sounds abstract until you watch a contractor reach a production server without ever seeing the password.
观看这段快速概览：
BeyondTrust Remote Support provides fast, all-inclusive remote support for IT and support professionals, and it is the module most teams meet first.
它包含以下主要特点：
- 身份安全洞察： Correlates identity data so you can see risky accounts and paths in one view.
- 端点权限管理： Strips admin rights from Windows, Mac, and Linux devices without breaking daily work.
- 远程支持： Lets support professionals view a user’s computer screen securely and privately.
- 特权远程访问： Gives vendors a VPN-less, Zero Trust route into critical systems.
- Entitle: Handles just-in-time access requests through chat, with approvals and automatic expiry.
- 密码保险箱： Stores, rotates, and injects privileged credentials so passwords stay hidden.
- Identity Risk Assessment: Scans your directories and scores the identity attack surface you actually have.
- 云安全： Finds over-permissioned cloud identities and trims them back to what gets used.
- Cyber Insurance: Maps your privileged access controls to what cyber insurers ask for at renewal.
如需完整评测，请参阅我们的 BeyondTrust 评测.
Support teams around the world run Privileged Remote Access and Remote Support as one solution to build a VPN-less, Zero Trust environment.
Over 70% of BeyondTrust Remote Support customers cut incident handling times, and 85% improved first-call resolutions and customer satisfaction scores.
BeyondTrust 定价
以下是 BeyondTrust 在 2026 年的成本：
| 计划 | 价格 | 最适合 |
|---|---|---|
| BeyondTrust | 请联系我们获取报价 | Teams that need privileged access management and remote support in one platform |
Every module is quoted separately, and the number of endpoints and concurrent technicians drives the figure.
免费试用： Yes — available on request from the sales team.
退款保证： Not published. Terms are set in your contract.
💰 性价比最高： Bundling Remote Support with Password Safe — the vault pays for itself the first time credential theft is stopped at the door.
BeyondTrust 与其他方案的比较
BeyondTrust 的表现如何？以下是竞争格局：
Watch the top benefits before you compare:
| 工具 | 最适合 | 价格 | 等级 |
|---|---|---|---|
| BeyondTrust | Privileged access and support | 风俗 | ⭐ 4.4 |
| 获取屏幕 | Quick browser support | 每月 5 美元 | ⭐ 4.6 |
| TeamViewer | Broad device support | 每月 24.90 美元 | ⭐ 4.4 |
| AnyDesk | Low-latency sessions | 每月 14.90 美元 | ⭐ 4.5 |
| 防溅板 | Budget unattended access | 每月 5 美元 | ⭐ 4.7 |
| RemotePC | 小团队 | 每月 3.95 美元 | ⭐ 4.3 |
| RealVNC 连接 | Engineering teams | $4.19/mo | ⭐ 4.4 |
| 转到解决 | Help desk bundles | 每月 57 美元 | ⭐ 4.2 |
| ISL在线 | Self-hosted control | 每月15美元 | ⭐ 4.4 |
快速精选：
- 综合最佳： BeyondTrust — the only pick here that pairs remote support with a real credential vault.
- 最佳预算： RemotePC — flat pricing that small teams can sign off without a procurement cycle.
- 最适合初学者： Splashtop — the fastest path from install to a working session.
- Best for vendor access: BeyondTrust — jump clients and approvals beat handing out VPN credentials.
🎯 BeyondTrust 的替代方案
正在寻找 BeyondTrust 的替代方案？以下是一些最佳选择：
- 🚀 获取屏幕： Browser-based remote support with no client to install. Far cheaper than BeyondTrust, but built for small teams rather than regulated enterprises.
- ⭐ TeamViewer： The most recognized remote access name, with wide device support. Strong for general IT, lighter on privileged access controls.
- ⚡ AnyDesk： Fast, low-latency screen sharing with tiny installers. Great for quick fixes, thin on approval workflows and vaulting.
- 💰 防溅板： Strong performance at a low price, popular with 学校 and MSPs. Adds attended and unattended access without enterprise cost.
- 👶 远程PC： Simple flat-rate remote access for very small teams. Easy to set up, limited when you need role-based control.
- 🔧 RealVNC 连接： Mature VNC platform with solid encryption and direct connections. Favored by engineers who want predictable, no-frills access.
- 💼 GoTo Resolve： Combines remote support with ticketing and device management. Good all-in-one pick for mid-size internal help desks.
- 🔒 ISL在线： Self-hosted option with strong encryption and flexible licensing. Attractive where data must stay inside your own walls.
完整列表请参见我们的 BeyondTrust 的替代方案 指导。
⚔️ BeyondTrust 对比
以下是 BeyondTrust 与各竞争对手的对比情况：
- BeyondTrust 与 Getscreen: BeyondTrust wins on compliance and PAM depth. Getscreen wins on price and how fast a solo technician can start.
- BeyondTrust 与 TeamViewer: TeamViewer covers more devices out of the box. BeyondTrust protects credentials and audits sessions far more strictly.
- BeyondTrust 对比 AnyDesk: AnyDesk feels faster on poor links. BeyondTrust adds the approvals, recording, and vault that auditors want to see.
- BeyondTrust 对比 Splashtop: Splashtop costs a fraction of BeyondTrust. BeyondTrust is the pick once privileged access management enters the requirements.
- BeyondTrust 与 RemotePC: RemotePC is easier to learn. BeyondTrust scales to thousands of endpoints with policy and audit built in.
- BeyondTrust 与 RealVNC Connect 对比: RealVNC gives cleaner direct connections. BeyondTrust gives credential injection and session recording that RealVNC leaves to you.
- BeyondTrust 对比 GoTo Resolve： GoTo Resolve bundles the help desk. BeyondTrust goes deeper on vendor access and privileged session control.
- BeyondTrust 对比 ISL Online: ISL Online can run fully on-prem for less. BeyondTrust brings the wider PAM suite around remote support.
立即开始使用 BeyondTrust
您已学会如何使用 BeyondTrust 的所有主要功能：
- ✅身份安全洞察
- ✅ 端点权限管理
- ✅ 远程支持
- ✅ 特权远程访问
- ✅ Entitle
- ✅ 密码安全
- ✅ Identity Risk Assessment
- ✅ 云安全
- ✅ Cyber Insurance
下一步： 选择一项功能，立即试用。
Most teams start with Remote Support.
只需不到5分钟。
常见问题解答
BeyondTrust 的用途是什么？
BeyondTrust is used for privileged access management and remote support. Teams control who reaches critical systems, vault passwords, run support sessions, and keep an audit trail of everything.
BeyondTrust远程支持安全吗？
Yes. Sessions are encrypted, users must accept before you view their screen, and every session is recorded. Credential injection means technicians never see the real password.
BeyondTrust是VPN吗？
No. Privileged Remote Access replaces the VPN. Jump clients create direct, brokered connections to named systems, so vendors never get broad network access.
BeyondTrust 是否监控活动？
Yes. Administrators can watch live sessions, terminate suspicious activity, and search recorded sessions later. Keystrokes and file transfers are logged for compliance and forensic review.
BeyondTrust 的费用是多少？
BeyondTrust does not publish list pricing. You contact sales for a quote based on modules, endpoints, and concurrent technicians. A free trial is available on request.
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